Connections Volunteer Center

What Connections Volunteer Center does

Connections Volunteer Center is a 501(c)(3) nonprofit organization founded in 1996 and based in Delaware, Ohio, operating as a program of HelpLine. It functions as the central volunteer clearinghouse for Delaware County, recruiting, referring, and placing volunteers across a network of 60+ partner nonprofit agencies. Over 25+ years the organization has matched more than 19,242 volunteers and invested over $8 million in community service. Its core product is the Get Connected online volunteer management platform, launched in 2021 and powered by Galaxy Digital, which serves as a single hub where volunteers can search and be referred to opportunities and partner agencies can share needs.

The organization's programmatic portfolio includes the Senior Companion Program (linking isolated older adults with volunteer companions, co-managed with Catholic Social Services and funded by SourcePoint), Make A Difference Delaware County (an annual county-wide volunteer day that has earned two national awards in 2015 and 2018), Sages & Seekers (an 8-week intergenerational mentoring program pairing older adult Sages with high school or college-aged Seekers), Volunteer Happy Hours at 55+ apartment communities, and disaster volunteer coordination with the Delaware County Emergency Management Agency.

Connections generates revenue through a mix of professional development training fees ($45 per CEU-bearing session for counselors and social workers, with approximately 250 professionals trained annually), grants primarily from SourcePoint and HelpLine, individual donations (processed via MobileCause), and event sponsorships for Make A Difference Delaware County. Go-to-market is community-led and event-driven: volunteer recruitment flows through the website, the Get Connected platform, email newsletters, and community partnerships, while training is delivered both in-person and via Zoom. The organization employs 1-10 staff including a Program Director and Community Engagement Coordinators, and is governed by the HelpLine Board of Directors.

Name

Connections Volunteer Center

Legal name

Connections Volunteer Center

Website

https://connectionsvolunteercenter.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

Connections Volunteer Center is a Delaware County, Ohio-based 501(c)(3) nonprofit and program of HelpLine that matches volunteers to 60+ partner nonprofits, runs intergenerational and senior companion programs, and delivers CEU professional development training.

Ownership category

akta.pro rank

Product category

Community Volunteer Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Civic and Social Organizations (813410), Business, Professional, Labor, Political, and Similar Organizations (8139)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industry

Capacity Building & Nonprofit Infrastructure Funders (BPAGAKAO)

Keywords

• Volunteer management services
• Community engagement programs
• Professional development training
• Intergenerational mentoring programs
• Nonprofit volunteer matching

Headquarters

HQ city

Delaware

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Training Fees: Professional development courses offered for $45.00 per session. Courses provide continuing education units (CEUs) for counselors and social workers.
2. Foundation/Government Grants: Core services funded by SourcePoint (primary funder), HelpLine, in-kind donations and sponsorships. Originally founded through grants from United Way of Delaware County and SourcePoint.
3. Donations: Accepts donations through check, credit card, stock transfers or planned giving. 501(c)(3) nonprofit organization with EIN 31-0858350.
4. Event Sponsorships: Make A Difference Delaware County event generates sponsorship revenue through sponsorship packets for the annual county-wide volunteering day.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Connections Volunteer Center operates a central volunteer matching hub for Delaware County, Ohio, using the Get Connected online platform to recruit, refer, and place individual volunteers with 60+ partner nonprofit agencies. In parallel, it delivers fee-based professional development training (with CEU credits for counselors and social workers) and runs community programs including the Senior Companion Program, Make A Difference Delaware County day of service, and Sages & Seekers intergenerational mentoring.

Product overview

Connections Volunteer Center operates as a community volunteer coordination organization offering multiple interconnected programs. The core platform is Get Connected, an online volunteer management system that unites nonprofits in a single hub for recruiting volunteers. The main programs include the Senior Companion Program (linking isolated older adults with volunteer companions), Make A Difference Delaware County (county-wide volunteer day), Sages & Seekers (intergenerational mentoring), and Volunteer Happy Hours. Professional Development Training courses with CEU credits for counselors and social workers are also offered, including specific workshops like Suicide Loss/Grief and Bullying in Older Adults. All programs work together to cultivate healthier Delaware County communities through volunteerism and community training.

Differentiator

Problem solved

Functional benefit

Brands

• Senior Companion Program: Links older adults living independently with companions who provide friendship, social engagement, and help with errands.
• Make A Difference Delaware County
• Sages & Seekers
• Volunteer Happy Hours

Products and services

• Get Connected Online Volunteer Platform Online volunteer management platform powered by Galaxy Digital that serves as a single hub uniting 60+ community nonprofits in Delaware County to recruit volunteers and share agency needs. Volunteers can search and get referred to featured opportunities across the partner network.
• Senior Companion Program
• Make A Difference Delaware County (MDDC) Annual county-wide day of volunteering, held the second Saturday in November, mobilizing hundreds of volunteers of all ages to help with outdoor chores at the homes of older adults and assist partner nonprofits. Two-time national award winner.
• Sages & Seekers Intergenerational Program 8-week intergenerational program designed to develop empathy and diminish ageism through in-person conversations. Older adult volunteers (Sages) are matched one-on-one with high school or college-aged students (Seekers). Funded by SourcePoint since 2020.
• Volunteer Happy Hours
• Professional Development Training Program Continuing professional development courses for counselors, social workers, and community members. Offered in-person or as Zoom webinars, with CEU credits approved by the Counselor, Social Worker and Marriage and Family Therapist Board (provider #RSX010301 & RCX050402). Priced at $45.00 per session.
• No One Teaches Us: Suicide Loss, Grief, and the Aging Population (Training Workshop)
• When Bullying Shows Up Later in Life (Training Workshop)

Quantifiable outcome

• 19,242+ volunteers matched over 25+ years
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• SourcePointcoreStrategic or Co-development PartnerPrimary funder for Connections Volunteer Center. Provides funding for core services, Senior Companion Program, and Sages & Seekers curriculum since 2020. SourcePoint (formerly Council for Older Adults) partnered with United Way to establish Connections in 1996.
• Catholic Social ServicescoreStrategic or Co-development PartnerPartnership for management of the Senior Companion Program. Catholic Social Services co-manages the program with Connections Volunteer Center.
• Delaware County Emergency Management AgencyminorStrategic or Co-development PartnerPartnership for county-wide disaster planning. Connections assists in providing volunteer management necessary in the event of local disaster or emergency.
• HelpLinecoreStrategic or Co-development PartnerParent organization housing Connections Volunteer Center as a program. HelpLine is the community's 24/7 information and referral hub. Connections is described as 'a community program of HelpLine'.
• Galaxy DigitalcoreTechnology or IntegrationTechnology provider for Get Connected online volunteer management platform that unites community nonprofits in a single hub to recruit volunteers and share agency needs.
• 60+ Partner NonprofitscoreStrategic or Co-development PartnerNetwork of Delaware County nonprofit agencies hosting volunteer opportunities. Connections coordinates volunteer referral and placement across this network.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• VolunteerMatch: National online volunteer matching platform connecting volunteers with nonprofit opportunities. Directly comparable to Connections' Get Connected platform in product and use case, though operating at significantly larger national scale.
• Idealist: Online platform connecting volunteers with nonprofit and community opportunities. Directly comparable as an online volunteer matching service, though operating at national scale with broader job and internship listings.
• Catholic Social Services: Faith-based social services organization that co-manages the Senior Companion Program with Connections. Comparable in providing community-based social services and volunteer programs in Delaware County, though with broader service portfolio.
• SourcePoint (Delaware County): Delaware County nonprofit providing services and resources for older adults, and the primary funder of Connections Volunteer Center. Comparable in serving the same community and older adult population, with overlapping Senior Companion Program and Sages & Seekers initiatives.
• United Way of Delaware County (Ohio): Local United Way affiliate that co-founded Connections Volunteer Center in 1996. Comparable as a community-based nonprofit coordinating volunteers and funding local social services in the same Delaware County, Ohio geography.

Emerging players

• VolunteerHub: Volunteer management software platform serving nonprofits and volunteer programs. Comparable as a volunteer management technology provider, though it is a software vendor rather than a volunteer center; competes in the same Get Connected / Galaxy Digital space.

Broad incumbents

• HandsOn Network: Network of volunteer action centers and affiliates mobilizing volunteers in local communities. Comparable in operating volunteer mobilization hubs and training volunteers, though serving multiple markets rather than a single county.
• Points of Light: National nonprofit focused on volunteer service and civic engagement across the U.S. Comparable in mission of mobilizing volunteers and coordinating days of service, but operates as a much larger national organization rather than a single-county hub.
• AARP Foundation: National nonprofit focused on serving older adults through programs addressing isolation, hunger, and employment. Comparable through the Senior Companion Program focus on older adult social engagement, though operating nationally.
• AmeriCorps Seniors: Federal program engaging adults 55+ in volunteer service to meet community needs. Comparable in targeting older adult volunteers for community service, though federally funded and operating nationally rather than at county level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/connectionsvc
• Facebookfacebook.com/ConnectionsVolunteerCenter
• LinkedInlinkedin.com/company/connections-volunteer-center

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connections Volunteer Center