Medtrans

What Medtrans does

Medtrans is a privately held, technology-enabled medical transportation provider serving hospitals, hospital systems, and health plans across four Southern California counties (Los Angeles, Orange, Ventura, and San Bernardino). The company offers a full ladder of transport modalities — curb-to-curb, door-to-door, wheelchair, stretcher, basic life support (BLS), advanced life support (ALS), and critical care transport (CCT) — together with hand-to-hand accompaniment for higher-acuity patients. Its named enterprise customers include Kaiser Permanente (sole-source provider for Kaiser Permanente's full LA County membership), Cedars Sinai, and UCLA, with the company self-positioning as Southern California's largest and most experienced medical transportation operator, claiming the youngest fleet in the industry maintained by in-house technicians.

Underlying the service operation is a proprietary transportation platform comprising a scheduling/booking portal, a modality-based vehicle-and-driver assignment engine, a 24/7 Communications Center with dispatch and call-center functions, live trip tracking via mobile applications, payer/member web portals, and trip-level reporting used to correlate member access to performance outcomes such as HEDIS and STAR ratings. A driver AI safety layer monitors per-vehicle behavior in real time at one-minute cadence and feeds the Communications Center. Co-branded fleet vehicles are available for partner brand integration.

The business model is transactional and contract-based: Medtrans generates revenue on a per-transport basis under contracts with hospitals, hospital systems, and health plans; pricing is quote-based and not publicly disclosed. Go-to-market is primarily enterprise field sales targeting healthcare organizations, supported by a website, contact forms, and direct corporate phone engagement. The company was founded in 2007 by Avo Avetisyan following his earlier founding of PRN Ambulance in 2000, and remains privately held with no disclosed institutional investment, parent, or subsidiary structure.

Name

Medtrans

Legal name

Medtrans Inc.

Website

https://medtrans.ai

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Medtrans provides non-emergency and emergency medical transportation—including wheelchair, stretcher, BLS, ALS, and CCT services—across four Southern California counties, serving hospitals, health plans, and patients via a proprietary dispatch, tracking, and AI-based driver safety platform.

Ownership category

akta.pro rank

Product category

Medical Transportation Services

NAICS

Ambulance Services (62191), Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (624120), Ambulance Services (621910)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ)

akta.pro secondary industries

Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF), Critical Care Transport (CCT) & Specialty Transport Teams (HLAFANAE), Ambulatory Medical Escort / Door-Through-Door Assistance Services (TLAFAKAD), Medical / Assisted Transport (Non-Emergency) (THADAEAJ)

Keywords

• Medical transportation services
• Non-emergency medical transport
• Wheelchair transport services
• Ambulance transport services
• Patient transport logistics

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Transportation Services: Medtrans generates revenue through providing medical transportation services to hospitals, health plans, and healthcare providers. Services include wheelchair, gurney, basic life support (BLS), advanced life support (ALS), and critical care transport (CCT). Revenue is generated on a per-transport basis, likely as contracted rates with healthcare payer and provider organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Medtrans provides professional medical transportation services to hospitals, hospital systems, and health plans across Los Angeles, Orange, Ventura, and San Bernardino Counties. Services include wheelchair, gurney, basic life support (BLS), advanced life support (ALS), and critical care transport (CCT), supported by a proprietary technology platform with dispatch, AI safety monitoring, live trip tracking, and web-based portals.

Product overview

Medtrans is a technology-enabled medical transportation platform offering a comprehensive suite of services across Southern California. The core offering consists of medical transportation services (wheelchair, gurney, BLS, ALS, and CCT) supported by an integrated technology platform that includes Scheduling Tools, a Transportation Assignment Platform, a Communications Center, Live Trip Tracking, Trip Reporting, and Web-Based Portals. The platform serves payers, providers, and plan members with solutions designed to improve HEDIS and STAR ratings. Medtrans also operates the youngest fleet in the industry equipped with Driver Safety AI Monitoring that provides real-time behavioral analysis. Service delivery options include Curb to Curb, Door to Door, Stretcher, Wheelchair, Ambulance, and Hand to Hand transport types.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Transportation Services Comprehensive medical transportation services including wheelchair, gurney, basic life support (BLS), advanced life support (ALS), and critical care transport (CCT) for patients in Los Angeles, Orange, Ventura, and San Bernardino Counties. Services are contracted with hospitals, hospital systems, and health plans.
• Wheelchair Service Transportation for wheelchair-bound patients with vehicles equipped with wheelchair lifts; drivers are expertly trained in handling both manual and automatic wheelchairs.
• Stretcher Service Transportation for bed-bound passengers using hydraulic Power Pro stretchers with Bariatric transport capability, staffed with certified CPR/First Aid transport specialists.
• Ambulance Service Ambulance transports for members requiring Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT).
• Door to Door Service Transportation for passengers who need assistance from the door of their home to the door of their destination.
• Curb to Curb Service Transportation service for patients who do not require assistance getting in and out of their home and appointment.
• Hand to Hand Service Transportation with additional care where patients are received from their caretaker and handed off to a care giver at the destination.

Quantifiable outcome

• Improves HEDIS and STAR ratings for health plans through increased member access to care
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Scale indicators5 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• MTM (Medical Transportation Management): MTM is a major NEMT manager serving Medicaid and managed care plans nationwide, with a technology platform for eligibility, scheduling, and trip management. Comparable to Medtrans's NEMT broker-to-health-plan model and its emphasis on web-based portals and eligibility verification.
• American Medical Response (AMR): AMR is the largest private ambulance and medical transportation provider in the United States, operating 911, interfacility, and NEMT services across dozens of states. Directly comparable to Medtrans in service modality (BLS, ALS, CCT, wheelchair) and contract-based hospital/health plan GTM.
• Care Ambulance Service: Care Ambulance is a Southern California-based private ambulance and medical transportation provider serving hospitals, health plans, and municipalities. Directly comparable to Medtrans on regional location, BLS/ALS/CCT service mix, and contracted hospital/health plan GTM.

Broad incumbents

• Falck USA: Falck is a global medical transportation and emergency services operator with US operations in ambulance and NEMT services. Comparable to Medtrans on multi-modality medical transport delivery, though operating at much larger scale and broader geographic footprint.
• Modivcare (formerly LogistiCare): Modivcare is the largest NEMT broker and manager in the US, contracting with Medicaid and Medicare Advantage plans and coordinating transport via local operators. Comparable to Medtrans on the payer-facing NEMT value proposition and HEDIS/STAR-driven health plan relationships.

Emerging players

• Uber Health: Uber Health provides rideshare-based NEMT for health plans, hospitals, and clinics, with a focus on the ambulatory and lower-acuity patient population. Comparable to Medtrans on the modeled scheduling, dashboard, and health plan contract model for non-emergency transport.
• Veyo: Veyo is a technology-driven NEMT provider serving Medicaid and Medicare Advantage plans, combining its own driver network with rideshare partners. Comparable to Medtrans on the technology-forward NEMT delivery model and health plan GTM.
• Lyft Healthcare: Lyft Healthcare delivers non-emergency medical transportation through the Lyft rideshare platform, including wheelchair-accessible options, partnering with health plans and providers. Directly comparable to Medtrans's ambulatory and wheelchair NEMT offerings and health plan distribution channel.

Regional players

• ProCAR (Medical Transportation): ProCAR is a Southern California medical transportation provider offering ambulatory, wheelchair, and gurney transport for health plans and facilities. Comparable to Medtrans on the same SoCal geography, lower-acuity service mix, and health plan contract model.
• Schaefer Ambulance Service: Schaefer Ambulance is a Los Angeles-based private ambulance and medical transport provider serving hospitals and health plans across greater LA. Comparable to Medtrans on geographic footprint, service modality, and enterprise customer base in the same metro.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medtrans