Charles W. Eisemann Center

What Charles W. Eisemann Center does

The Charles W. Eisemann Center for Performing Arts and Corporate Presentations is a municipal performing arts venue owned and operated by the City of Richardson, Texas, opened in September 2002 and located at 2351 Performance Drive in the Galatyn Park Urban Center. It operates three venues: Hill Performance Hall (1,608 seats), Bank of America Theatre (230-415 seats), and Bank of America Hall (up to 300 capacity), serving the North Texas and Dallas-Fort Worth metroplex region. Programming spans Eisemann Center Presents (the main performance series covering concerts, dance, Broadway, comedy, and cultural productions), Eisemann Center Jazz (summer jazz series), Keyboard Conversations with pianist Jeffrey Siegel, and the Richardson Symphony Orchestra season.

The venue operates a diversified revenue model anchored by ticket sales, venue rental for corporate and community events, a tiered Friends Membership program (six tiers from Patron at $50-99 to Benefactor at $2,500+), corporate sponsorships, program book advertising, donations and seat-naming campaigns, food and beverage concessions, and gift certificates. Distribution is primarily direct-to-consumer through the eisemanncenter.com website, phone sales (972.744.4650), and an in-person ticket office, supplemented by a group sales channel for 10+ ticket buyers and a livestream/video-on-demand platform for remote viewing. Ticket sales cover less than 40% of operating costs, with the balance sustained by the City of Richardson, donations, memberships, and sponsorships.

Distinctive programs include Eisemann Educates (outreach reaching 11,000+ children, youth and adults from underserved populations), the Eisemann Edge Initiative (tech-arts grants administered with Communities Foundation of Texas, awarding $100,000 to nonprofits exploring technology and performing arts), the Encore! volunteer program, KultureCity Sensory Inclusive Certified Venue status (2026), and ADA-compliant accessibility features including assistive listening, sign interpretation, captioning, and audio description. The venue is staffed by approximately 30+ full-time and part-time personnel under Executive Director Ally Haynes-Hamblen, plus a volunteer base aged 16 and older.

Name

Charles W. Eisemann Center

Legal name

Charles W. Eisemann Center for Performing Arts and Corporate Presentations

Website

https://eisemanncenter.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

The Charles W. Eisemann Center is a City of Richardson, Texas municipal performing arts venue operating three performance spaces (1,608-, 415-, and 300-seat capacities) since 2002, presenting concerts, theatre, jazz, and cultural programming to North Texas and DFW metroplex patrons through ticket sales, venue rental, memberships, and corporate sponsorships.

Ownership category

akta.pro rank

Product category

Performing Arts Venue

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131), Promoters of Performing Arts, Sports, and Similar Events with Facilities (711310), Performing Arts, Spectator Sports, and Related Industries (711), Arts, Entertainment, and Recreation (71)

SIC

Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Music Venues & Venue Operators (Clubs, Theaters, Arenas) (MPAIAFAB)

akta.pro secondary industries

Concert Halls & Music Venue Operations (Symphony Halls, Recital Venues) (MPAGALAC), Event Operations & Venue Services (Box Office, FOH/BOH, Concessions) (MPAIAFAL), Multipurpose Event Center Operations (Civic Centers, Community Event Complexes) (MPAGALAE), Venue Management & Booking Services (Third-Party Operators) (MPAGALAJ), Sports & Arena Event Venues (Stadiums, Arenas) (THAHAAAF)

Keywords

• Performing arts venue
• Live entertainment events
• Theatre rental services
• Concert ticketing services
• Corporate event space

Headquarters

HQ city

Texas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Ticket Sales: Primary revenue stream from ticket sales for performances across three venues. Prices range from approximately $21 to $370+ depending on event, venue, and seating. Ticket sales cover less than 40% of operating costs.
2. Venue Rental: Theatre and event space rental for corporate events, meetings, seminars, banquets, and receptions. Features Hill Performance Hall (1,608 seats), Bank of America Theatre (230-415 seats), and Bank of America Hall (up to 300 capacity).
3. Friends Membership Program: Annual membership program with six tiers from Patron ($50-99) to Benefactor ($2,500+), offering benefits including early ticket access, parking privileges, pre-show lounge access, and program recognition.
4. Corporate Sponsorships: Corporate sponsorship opportunities offering category exclusivity, hospitality benefits, advertising inclusion, and association with prestigious cultural institution.
5. Program Book Advertising: Full season and half season advertising packages in program books distributed at performances. Full season reaches 25+ program books with full page ads starting at $2,700 (color) or $2,200 (B&W).
6. Donations and Contributions: Tax-deductible donations supporting programming and Eisemann Educates outreach. Seat naming campaign at $350 single or $250 each for multiple seats.
7. Food and Beverage Concessions: Full-service concession area in main lobby. Clients must select caterers from approved list for events. Alcoholic beverages provided by contracted concessionaire Aspen Catering.
8. Gift Certificates: Gift certificates valid for one year from purchase date, redeemable for tickets to live events or virtual streaming events.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The Charles W. Eisemann Center operates three performance venues in Richardson, Texas, presenting a year-round lineup of ticketed performing arts events including concerts, theatre, dance, Broadway productions, jazz, classical music, and family entertainment. Beyond ticketed performances, the center rents its venues for corporate events, meetings, banquets, and conferences, and runs a membership/donation program (Friends Membership), an education outreach program (Eisemann Educates), a technology-arts grant initiative (Eisemann Edge), and a livestream/video-on-demand streaming service for virtual attendance.

Product overview

Charles W. Eisemann Center is a performing arts venue operating multiple facilities (Hill Performance Hall, Bank of America Theatre, Bank of America Hall) in Richardson, Texas. The center offers a unified portfolio of ticketed entertainment products including Eisemann Center Presents (the main performance series), Eisemann Center Jazz (summer jazz series), Keyboard Conversations with Jeffrey Siegel (classical piano concerts), and Richardson Symphony Orchestra performances. Supporting services include Venue Rental for external events, Eisemann Educates (education outreach), Eisemann Edge Initiative (tech-arts grants), Friends Membership (donor program), Gift Certificates, and Group Sales. The center also provides streaming capabilities for virtual access to performances.

Differentiator

Problem solved

Functional benefit

Brands

• Eisemann Center Presents: The main performance series featuring world-class performing arts events
• Eisemann Center Jazz
• Eisemann Educates
• Encore! Volunteer Program
• Eisemann Edge Initiative
• Keyboard Conversations

Quantifiable outcome

• 11,000+ underserved children and adults provided access to performing arts through Eisemann Educates program

Named customers6 records

Segments4 records

Ideal customer profiles4 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

14 partnerships are on record, tiered core and minor.

• City of RichardsoncoreOthers · 1 September 2002Owner and operator of the Eisemann Center facility. The Charles W. Eisemann Center is a City of Richardson facility serving the entertainment and special events needs of both cultural and business clients in the North Texas region. Administrative office at 411 W. Arapaho, Richardson, TX 75080.
• Bank of AmericacoreGTM or Marketing PartnerNaming rights sponsor for Bank of America Theatre (230-415 seats) and Bank of America Hall. Provides venue identity and marketing support for Eisemann Center performances and events.
• AT&T Performing Arts CenterminorStrategic or Co-development PartnerCo-presenting partner for select performances including Neon Nostalgic 80's Music Television event.
• Richardson Independent School DistrictminorStrategic or Co-development PartnerEducational partnership for Fiesta de Bellas Artes celebration of Hispanic heritage featuring RISD mariachi and folklorico groups.
• Richardson Symphony OrchestracoreStrategic or Co-development PartnerAnnual season partner presenting multiple performances including Opening Night, Holiday Classics, Grand Canyon Country, A Night at the Movies, Beethoven & Beyond, Mahler & Shostakovich. Also co-presenting Electric Light Orchestra Experience.
• Emery EntertainmentminorChannel Partner/ Reseller/ DistributorPresenting partner for An Evening with C.S. Lewis theatrical production.
• Indian Cultural Heritage FoundationminorChannel Partner/ Reseller/ DistributorCo-presenting partner for Dhaara dance and music concert featuring Indian classical performers.
• Aspen CateringminorImplementation/ SI/ Consulting PartnerContracted concessionaire for alcoholic beverages at Eisemann Center events. One of approved caterers for client events.
• DART RailminorStrategic or Co-development PartnerDallas Area Rapid Transit light rail service with Galatyn Park Station adjacent to Eisemann Center, providing public transit access for patrons.
• Renaissance Dallas-Richardson HotelminorStrategic or Co-development PartnerAdjacent hotel providing over 30,000 square feet of meeting and banquet space. Nearby restaurants and accommodations within walking distance.
• Business Council for the ArtsminorStrategic or Co-development PartnerPartnership for Public ArtWalk Richardson initiative, promoting healthy lifestyle through public art awareness and appreciation.
• slowdangerminorChannel Partner/ Reseller/ Distributor2026 recipient of Eisemann Edge Initiative grant for STORY BALLET performance at Eisemann Center featuring technology-enhanced dance theater.
• Tasha StudiosminorChannel Partner/ Reseller/ DistributorPresenting 'What She's Having' theatrical production at Eisemann Center.
• Tribute MastersminorChannel Partner/ Reseller/ DistributorPresenting 'Sixtiesmania' and '7 Bridges: Ultimate EAGLES Experience' tribute performances.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Winspear Opera House: A 2,200-seat opera house within the AT&T Performing Arts Center campus, comparable to the Eisemann Center's Hill Performance Hall in scale and use case, and competing directly for symphony, opera, and Broadway touring productions in DFW.
• AT&T Performing Arts Center: The AT&T Performing Arts Center in downtown Dallas is the most direct DFW competitor — a multi-venue performing arts campus (Winspear Opera House, Wyly Theatre, Strauss Square) that competes for the same Broadway, dance, and corporate-event bookings as the Eisemann Center.
• Bass Performance Hall: A 2,056-seat performing arts hall in Fort Worth operated by Performing Arts Fort Worth, comparable in programming mix (Broadway, symphony, dance) and municipal/nonprofit operating model — a peer venue in the same DFW metro serving overlapping audiences.
• Meyerson Symphony Center: Home of the Dallas Symphony Orchestra and a direct competitor for classical and orchestral ticket revenue in the DFW metro — comparable in venue type and audience overlap to the Eisemann Center's Richardson Symphony Orchestra series.

Regional players

• Irving Arts Center: A City of Irving-operated performing and visual arts complex with multiple venues — closely analogous in municipal ownership structure, multi-venue rental/presenting model, and North Texas regional audience, though it serves a different suburb.
• Allen Event Center: A City of Allen-owned multipurpose event center in North Texas — comparable in municipal ownership, mixed concert/family/corporate programming, and suburban DFW audience.
• McKinney Performing Arts Center: A municipal performing arts venue in nearby McKinney, TX — comparable in city-government ownership, multi-venue rental model, and North Texas regional audience, but operating in a different suburb and not directly competing for the same touring acts.
• Plano Performing Arts Center: A City of Plano-owned performing arts venue — comparable in municipal operation, multi-tenant presenting model (symphony, ballet, school programs), and North Texas suburban audience to the Eisemann Center.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EisemannCenter
• Facebookfacebook.com/EisemannCenter

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles28 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charles W. Eisemann Center