What Arkon IT AB does

Arkon IT AB is a small privately-held Swedish IT company, headquartered in Vallmora, that specializes in business-adapted digital document management and case management solutions. The company distributes and customizes the Caradoc Desktop platform (originally developed by Carasoft AB, on the Swedish market since 2000), and supplements it with the cPub/aPub web-based publishing and document distribution module. Arkon IT has worked with Carasoft products since 1997 and builds vertical-specific applications on top of Caradoc, including modules for facility/property management, building permit case handling, registers (property, cable lists), and healthcare journal management. The stack integrates with customers' existing business systems including Bygglov, Idus, Maximo, and Microsoft SharePoint, and handles a broad range of file formats (.dwg, .tif, .docx, .pdf).

The company's customers are concentrated in Sweden and split between two primary verticals: private-sector utilities and energy operators (notably Fortum Sverige AB for hydroelectric technical documentation and AB Borlänge Energi for district heating) and Swedish municipal governments (Falu kommun for building permits, property drawings, and rental contracts). Revenue is generated primarily through one-time software licenses for Caradoc and related applications, supplemented by professional services for implementation, customization, and quality assurance of digital document archives. Go-to-market is direct sales-led, with named contacts and direct phone/email outreach on the company website; no channel partners, digital marketing, or international distribution are evident. The company has 1-10 employees, no external funding, no parent company, and operates as an independent Aktiebolag with apparent founder/family involvement.

Name

Arkon IT AB

Legal name

Arkon IT AB

Website

https://arkonit.se

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

Arkon IT AB is a small Swedish IT firm that distributes and customizes the Caradoc Desktop document management platform (and cPub/aPub publishing module) for Swedish utilities, energy companies, and municipalities needing case management and technical documentation systems.

Ownership category

akta.pro rank

Product category

Document Management Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP) (HDAEAGAD)

akta.pro secondary industry

Content Governance, Compliance, Retention & eDiscovery (HDAEAGAJ)

Keywords

• Document management software
• Case management solutions
• Building permit management
• Facility document management
• Technical drawing management

Headquarters

HQ city

Falun

HQ country

Sweden

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Licenses and Solutions: Arkon IT generates revenue through licensing and implementation of Caradoc Desktop document management solutions and cPub publishing systems. The company builds customized solutions for different business operations, integrating the software with customer-specific business systems.
2. Professional Services: The company provides implementation services, solution building, and quality assurance for digital document archives. They help fill and quality-assure digital document archives.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Arkon IT AB sells and customizes Caradoc Desktop, a mature document management system originally developed by Carasoft AB and on the market since 2000, adapted for specific business operations including facility management, case handling (building permits, disturbance cases, member cases), property registers, and healthcare journal management. The company also provides cPub (aPub) for distributing documents across an organization via a web-based search client. Solutions are integrated with customers' other business systems such as Bygglov, Idus, Maximo, and Microsoft SharePoint.

Product overview

Arkon IT AB offers a platform-plus-modules product portfolio centered on document management and distribution. The core product is Caradoc Desktop, a full-featured document management system originating from Carasoft AB, which serves as the foundation. Built on top of Caradoc are specialized applications including Anläggning (facility/property management), Ärendehantering (case handling for building permits, disturbance cases), Register (property and cable lists), and Journalhantering vård (healthcare journal management). The second major product is cPub (also referred to as aPub), a publishing and distribution module that provides a web-based client for searching and accessing documents published in PDF format across the organization.

Differentiator

Problem solved

Functional benefit

Brands

• Caradoc Desktop: A full-featured document management product for managing all types of files and document workflows, including original files and published PDF versions.
• cPub (aPub)

Products and services

• Caradoc Desktop Full-featured document management system that handles all file types and file groups, storing both an original file (.dwg, .tif, .docx) and a publishing file (.pdf or .tif) per document card. Customizable for any business; built-on applications include Anläggning (facility/property management), Ärendehantering (building permits, disturbance cases, member cases), Register (property, cable lists), and Journalhantering vård (private clinics, physiotherapists). For utilities, municipalities, and property owners in Sweden.
• cPub (aPub) – Publicering General-purpose product used to distribute documents and information throughout an organization via an intuitive web-based interface (aPub web client) with search functions for locating desired documents. Documents are typically published in PDF format. Used by customers such as AB Borlänge Energi and Fortum Sverige AB to allow operations teams to search for drawings and technical documents.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

One partnership is on record.

• Carasoft ABcoreTechnology or IntegrationCarasoft AB is the original developer of Caradoc, a mature document management product that has been on the market since 2000. Arkon IT has worked with Carasoft products since 1997 and distributes and customizes Caradoc solutions. They build solutions on top of the Caradoc platform for various business operations.

Recent moves5 records

Expansion highlights3 records

Direct peers

• M-Files: M-Files provides intelligent document and information management with metadata-driven organization, similar to Caradoc's document card approach. It targets similar mid-market and enterprise customers across multiple verticals and competes for the same ECM buying decision.
• Laserfiche: Laserfiche is an enterprise content management and business process automation vendor used by government and utilities for document capture, records management, and workflow — overlapping with Caradoc's capture, case handling, and publishing capabilities.
• Aconex (Oracle Aconex): Oracle Aconex provides document and drawing management for construction and infrastructure projects, directly comparable to Arkon IT's CAD/drawing management for utilities, building permits, and facility owners.
• DocuWare: DocuWare offers cloud and on-premise document management and workflow automation, serving industries including utilities, public sector, and healthcare — directly overlapping Arkon IT's vertical focus on Swedish municipalities, energy, and private clinics.

Broad incumbents

• iManage: iManage provides document and email management for professional services and enterprise knowledge work, with AI-driven organization. It is a broader incumbent in the document management category but serves different primary verticals than Arkon IT's utility/municipal focus.
• OpenText (Documentum / Content Suite): OpenText offers a broad ECM and information management portfolio including Documentum, addressing capture, records, and case management at large enterprise and government scale — a broad incumbent competing for the same type of document-centric initiatives Arkon IT addresses in Sweden.
• Microsoft (SharePoint / Microsoft 365): SharePoint is a default enterprise document and collaboration platform often embedded in customers' stacks alongside Arkon IT's Caradoc (Fortum uses SharePoint integration). It represents both a competitor and a complementary platform depending on customer preference.

Regional players

• Visma: Visma is a major Nordic/Swedish business software provider offering ERP, HR, and document/workflow products. It operates in the same Swedish market as Arkon IT and competes for municipal and SMB software budgets, though with a much broader portfolio.
• Fortnox: Fortnox is a leading Swedish cloud business platform for accounting, invoicing, and document handling targeting Swedish SMBs and accountants. It represents a regional competitor for digital document and records workflows within the Swedish market.

Others

• Carasoft AB: Carasoft AB is the original developer of Caradoc Desktop and the upstream technology supplier to Arkon IT. It is not a direct competitor but the platform vendor on whose product Arkon IT's entire offering depends.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arkon IT AB