Enterprise Excellence

What Enterprise Excellence does

Enterprise Excellence is a privately held management consulting firm headquartered in Kingston, Ontario, serving small and medium-sized businesses across Eastern Ontario as a "trusted advisor" partner. The firm addresses the operational gap between a client's current state and its desired state through consulting and training in business analysis, strategic planning, process improvement, supply chain management, team development, and customer-focused practices.

The firm's service catalog is organized around three workshop categories (Team-Focused, Customer-Focused, and Management-Techniques) and approximately eighteen discrete consulting offerings ranging from half-day vision formulation sessions to multi-week ERP/MRP implementation support and supply chain analysis. Underlying methodologies draw on Lean Six Sigma waste elimination, behavioral and coaching frameworks, SWOT analysis, Balanced Scorecard development, and detailed process analysis. Delivery is facilitator-led and project-based, with no software products, digital platform, or recurring subscription component.

Enterprise Excellence operates through a sales-led, direct-engagement go-to-market model using a website, phone (613.770.2366), and email as primary contact channels. Revenue is generated entirely from professional services fees across consulting engagements and workshops. The firm is led by four principals — CEO Carlyle Crothers (professional engineer, former VP Operations), Chris Benn (sales/marketing executive with AkzoNobel Marketing Award), George Javornik (executive consultant with military command college credentials), and Paul Taenzer (PhD clinical psychologist) — combining operational, commercial, managerial, and behavioral expertise. The firm has 1-10 employees, no disclosed financials, no outside investors, and no parent entity.

Name

Enterprise Excellence

Legal name

Enterprise Excellence

Website

https://enterpriseexcellence.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Enterprise Excellence is a privately held management consulting firm in Kingston, Ontario, serving small and medium-sized businesses in Eastern Ontario with Lean Six Sigma, strategic planning, team development, and operational improvement workshops and consulting engagements delivered by four principals.

Ownership category

akta.pro rank

Product category

Business Consulting Services

NAICS

Administrative Management and General Management Consulting Services (541611)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Corporate Strategy Advisory (BPAHADAA)

akta.pro secondary industry

Talent Management & Leadership Advisory (Succession, Performance, Culture) (BPACAJAH)

Keywords

• Business consulting services
• Strategic planning workshops
• Lean six sigma training
• Operational excellence consulting
• Team development workshops

Headquarters

HQ city

Kingston

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Consulting Services: Direct consulting engagements providing business analysis, strategic planning, process improvement, and operational expertise to SMBs. Services include Business Analysis, Executive Offsite facilitation, Vision Formulation, SWOT analysis, Gap Analysis, Strategic Imperatives, Market/Sales Planning, and Supply Chain Analysis.
2. Workshop Delivery: Team-focused, Customer-focused, and Management-Techniques workshops delivered to businesses. Workshops range from half-day to multi-day sessions covering topics such as team building, coaching skills, employee performance, and supply chain management.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Enterprise Excellence is a business consulting firm that delivers professional development workshops and customized consulting engagements to small and medium-sized businesses in Eastern Ontario. Core offerings include three workshop categories (Team-Focused, Customer-Focused, and Management-Techniques) and a broad suite of consulting services covering business analysis, strategic planning, SWOT analysis, balanced scorecard development, supply chain optimization, process improvement, and ERP/MRP implementation support.

Product overview

Enterprise Excellence is a consulting firm serving Eastern Ontario, offering a portfolio of professional development workshops and strategic consulting services for small and medium-sized businesses. The core offerings include three workshop categories (Team-Focused, Customer-Focused, and Management-Techniques) and eighteen distinct consulting services spanning business analysis, strategic planning, process optimization, and organizational development. The workshops are delivered as interactive, facilitator-led training programs, while consulting services are custom engagements tailored to client needs ranging from half-day assessments to multi-week implementation support.

Differentiator

Problem solved

Functional benefit

Products and services

• Team-Focused Workshops Interactive, facilitator-led workshops covering team building, performance management, coaching skills, employee feedback, active listening, teaching skills, setting expectations, giving recognition, and presentation skills for intact teams, supervisors, managers, executives, and individuals who interface with others.
• Customer-Focused Workshops Workshops focusing on customer relationship strategies, questioning techniques, active listening skills, telephone excellence, and customer lifetime value for B2B and B2C representatives, managers, and staff responsible for product/service quality and marketing strategies.
• Management-Techniques Workshops Operational management workshops including Lean waste elimination, supply chain management, new product introduction, and customer value assessment for operations and supply chain professionals.
• Business Analysis Consulting Five-day consulting engagement to identify and document key business processes, delivering a report on strengths and weaknesses with a Business Playbook.
• Executive Offsite Two-day strategic planning session to develop vision, SWOT analysis, must-do priorities, plans, and action plans for common organizational direction.
• Vision Formulation Half to one-day review of company values and aspirations resulting in a draft company vision statement.
• SWOT Analysis One-day facilitated Strength, Weakness, Opportunity, Threat analysis review providing high-level strategic insights.
• Gap Analysis – Action Plan Assessment comparing current business state to desired state with deliverables including an action plan to get on track.
• Key Strategic Imperatives Half to two-day facilitated consensus building on strategic priorities, resulting in a handful of must-do items.
• Business Indicators (Balanced Score Card) One to three-day engagement to build consensus on measures and develop a dashboard for tracking success metrics.
• Market Plan Analysis Analysis of market segmentation and total versus served markets with recommendations and affirmation.
• Market – Sales Plan Strategic review ensuring focus on correct markets and products to realize strategic objectives, with market/sales action plan output.
• Detailed Process Analysis Process flow analysis covering inputs, outputs, suppliers, customers, and potential failures across all business types, delivered over 2-3 weeks.
• Develop Your Company's Quality Plan Two-week engagement applying statistical approaches to customer deliverables, suppliers, and customer feedback, with Quality Plan and implementation manual.
• Develop a New Product Launch Plan One-week engagement covering gate reviews, requirements, and concurrent activities to develop and document a customized New Product Implementation process.
• Support ERP/MRP Implementation One to three-week operations-focused support for ERP/MRP implementation including metrics, tool management, allocation, safety stocks, costing, and flushing strategies.
• Supply Chain Analysis Strategic procurement analysis including commodity classification, inventory turn improvement strategies, and supplier scorecard development.
• Review of Purchasing Strategy Analysis of purchased commodities, sourcing agreements, and logistics to formulate purchasing strategy for top commodities.
• Human Resources Review Audit and evaluation of current HR practices with recommendations and affirmation.
• Executive Team Energizer/Reenergizer Focus session on team success factors and energized team development.
• Team Building Consulting Customized team building services with various schedules and formats, exploring personality types and team connectivity.

Quantifiable outcome

• Lead time reduction 50% (demonstrated in client engagements)
• +3 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators2 records

Recent moves3 records

Direct peers

• SCORE: SCORE is a US-based nonprofit network providing free mentorship, workshops, and business advice to small businesses — including strategic planning, operations, and marketing guidance. It competes for the same SMB training and advisory wallet as Enterprise Excellence's workshops and consulting offerings, primarily in North America.
• TBM Consulting Group: TBM Consulting Group is a boutique operational excellence and Lean Six Sigma consultancy serving manufacturers and distributors globally. Like Enterprise Excellence, it sells process improvement, operational excellence, and supply chain advisory to mid-market and enterprise clients, but at meaningfully larger scale.
• RHR International: RHR International is a boutique leadership and executive development consultancy that advises senior teams on leadership effectiveness, team dynamics, and organizational performance — overlapping directly with Enterprise Excellence's team building, coaching skills, and HR review offerings.
• Gemba Consulting: Gemba Consulting is a Lean transformation and operational excellence boutique with deep Six Sigma expertise serving mid-market manufacturers. It mirrors Enterprise Excellence's Lean waste elimination, process analysis, and supply chain offerings for similar operational buyer personas.
• BDC Advisory Services: BDC (Business Development Bank of Canada) provides advisory, consulting, and training services to small and medium-sized businesses across Canada, including operational improvement and strategic planning. It is the most direct competitor in the Canadian SMB advisory space, though subsidized and far larger than Enterprise Excellence.

Broad incumbents

• Deloitte Consulting: Deloitte's Strategy & Operations practice delivers strategic planning, operational improvement, Lean Six Sigma, supply chain, and organizational change services to mid-market and enterprise clients. It competes with Enterprise Excellence for the same strategic and operational mandates, but at scale and with broader portfolios.
• PwC Strategy&: PwC's Strategy& practice provides corporate strategy, operational improvement, and organizational design consulting to mid-market and large clients. Its functional scope closely mirrors Enterprise Excellence's strategic and operational offerings, but with global delivery capacity.
• McKinsey & Company: McKinsey advises large organizations on corporate strategy, operations, and organizational transformation — overlapping with Enterprise Excellence's strategic planning, SWOT, and operational consulting offerings, though serving enterprise rather than SMB clients.

Emerging players

• Lean Six Sigma Institute: Lean Six Sigma Institute delivers Lean and Six Sigma training, certification, and consulting services globally. It competes with Enterprise Excellence's Management-Techniques workshops on training content and Lean deployment methodologies, but focuses more on certification than bespoke advisory.

Regional players

• Kingston Economic Development Corporation: Kingston Economic Development Corporation is a regional development agency serving Kingston and Eastern Ontario businesses with advisory services, training, and growth programs. It directly overlaps with Enterprise Excellence's Eastern Ontario SMB focus, though it offers subsidized rather than fee-for-service consulting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/enterprise-excellence

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Enterprise Excellence