Caroline County Health Department

What Caroline County Health Department does

Caroline County Health Department (CCHD) is a county government public health agency headquartered at 403 S. 7th Street in Denton, Maryland, serving residents of Caroline County under the oversight of Caroline County Government and Maryland state health regulations. The department delivers a comprehensive portfolio of public health services, including clinical services (vaccinations, health screenings), behavioral health programs (Youth Substance Use program, MOUD coordination, peer support, telehealth physician services), maternal and child health (WIC, childhood lead poisoning prevention, MCHP enrollment), environmental health inspections, emergency preparedness, and birth/death certificate processing. A network of partner sites — three county libraries, two senior centers, local middle schools, and community venues such as the Federalsburg Volunteer Fire Department — extends service delivery across the county's rural geography.

The organization's service architecture is a single unified public health agency rather than a commercial platform-plus-modules product, with all services delivered through direct facility-based care and community outreach. The underlying technology stack consists of standard public health information management and clinical service delivery systems, with no proprietary technology assets disclosed. Certifications include a three-year CARF Accreditation (the highest achievable level) for the Behavioral Health team and partnerships with state-level programs including Maryland Department of Agriculture (HPAI response), Maryland Office of Preparedness and Response, Mid-Shore WIC, and Babies Born Healthy.

CCHD's business model is government-funded rather than revenue-generating. Primary funding comes from federal and state public health grants, county and state government appropriations, and Medicaid/Medical Assistance reimbursement through Maryland HealthChoice Managed Care Organizations. The MCHP Premium program charges $61-$80 per month for eligible households, while most other public health services (vaccinations, screenings, cooling centers, baby showers) are provided at no cost or reduced cost. Customer segments span all Caroline County residents with tailored programs for children and families, pregnant women and new mothers, seniors and vulnerable populations, youth and adolescents, and adults needing preventive services.

Name

Caroline County Health Department

Legal name

Caroline County Health Department

Website

https://carolinehd.org

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Caroline County Health Department is a county government public health agency in Denton, Maryland, serving Caroline County residents with clinical, behavioral health, maternal-child, environmental health, and emergency preparedness services funded through state and federal appropriations and Medicaid reimbursement.

Ownership category

akta.pro rank

Product category

Public Health Services

NAICS

Administration of Public Health Programs (923120), Health Care and Social Assistance (62), Individual and Family Services (6241)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

County/District/Local Health Departments (HLAJAAAB)

akta.pro secondary industries

Maternal, Child & Family Health Departments (HLAJAAAK), Chronic Disease Prevention & Health Promotion Departments (HLAJAAAN), School & Childcare Immunization Compliance Programs (HLAJAHAC), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Public health services
• Community health clinics
• Behavioral health programs
• Maternal child health
• Immunizations and screenings

Headquarters

HQ city

Denton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Funding: Primary funding through federal and state public health grants, government appropriations, and Medicaid/Medical Assistance reimbursement for covered services.
2. Medicaid/Medical Assistance: Reimbursement for health services provided to Medicaid-eligible individuals through Maryland HealthChoice Managed Care Organizations.
3. MCHP Premium: Small monthly premiums for Maryland Children's Health Insurance Program Premium coverage for children in households above standard MCHP income guidelines (at or below 322% of federal poverty level). Premium ranges between $61 and $80.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Caroline County Health Department is a county government public health agency that provides clinical services including vaccinations, immunizations, and health screenings; behavioral health programs for youth substance use and opioid use disorder; maternal and child health services such as WIC and the Vaccines for Children program; environmental health inspections; health insurance enrollment assistance through Medicaid/MCHP; and community health education and emergency preparedness services for residents of Caroline County, Maryland.

Product overview

The Caroline County Health Department is a local government public health agency providing a broad portfolio of health and wellness services to Caroline County, Maryland residents. The organization operates as a single unified health department rather than a platform-plus-modules architecture, offering direct clinical services (vaccinations, health screenings), behavioral health programs, insurance enrollment assistance, environmental health services, and community health events. Key service lines include the Medicaid/MCHP benefit enrollment programs, Vaccines for Children (VFC), WIC nutrition program, Behavioral Health services with CARF-accredited programs, childhood lead poisoning prevention, and seasonal public health campaigns (RSV, drowning prevention, cooling centers). Services are delivered through the main health department facility in Denton and community partner locations including libraries, schools, and senior centers.

Differentiator

Problem solved

Functional benefit

Products and services

• Clinical Health Services Comprehensive clinical health services including vaccinations, immunizations, health screenings, and primary care for Caroline County residents.
• Behavioral Health Services Mental health and substance use disorder services including the Youth Substance Use program, MOUD (Medication for Opioid Use Disorder) coordination, peer support, and telehealth physician services for Caroline County residents.
• Women, Infants, and Children (WIC) Program Federally-funded nutrition program providing free healthy food, breastfeeding support, nutrition education, and healthcare referrals for income-eligible pregnant women, new mothers, infants, and children up to age five. Served by Mid-Shore WIC for Caroline, Talbot, and Dorchester Counties.
• Vaccines for Children (VFC) Program Program providing vaccines at no cost to children whose parents cannot afford them, serving Medicaid-eligible, uninsured, underinsured, and American Indian/Alaska Native children under age 19 in Caroline County.
• Medicaid/Medical Assistance Enrollment Free health insurance assistance program helping qualified Caroline County residents obtain coverage through Maryland Medicaid/Medical Assistance, including Managed Care Organization (MCO) selection through Maryland HealthChoice.
• Maryland Children's Health Insurance Program (MCHP) Full health benefits program for income-qualified children up to age 19, with coverage including doctor visits, immunizations, lab work, mental health services, hospital care, dental care, and vision care. Monthly premium ranges from $61 to $80 based on family income.
• Birth and Death Certificates Government vital records service processing official birth and death certificates by appointment only on Mondays, Tuesdays, and Fridays from 8:30–11:30 AM and 1:00–3:00 PM.
• Environmental Health Services Environmental health programs and inspections to protect public health and safety in Caroline County.
• Adult Tdap Vaccination Free Tdap vaccinations for adults living or working in Caroline County, including vaccination for pregnant women between 27-36 weeks gestation. No out-of-pocket cost regardless of healthcare coverage.
• Colon Cancer Screening No-cost colon cancer screenings available to individuals meeting income guidelines, Caroline County residency, and aged 45-75. Under-insured and uninsured eligible. Referral and navigation services available to all residents.
• Cooling Centers Free designated cooling facilities at five locations including Denton Library, Federalsburg Library, Greensboro Library, Caroline County Senior Center, and Federalsburg Senior Center to help vulnerable populations during excessive heat events.
• Rabies Vaccine Clinic Low-cost rabies vaccination for pets at $5 per pet, provided through community clinics in Caroline County.
• Back-to-School Vaccine Clinics Free vaccine clinics hosted at local middle schools providing school-required vaccinations including Tdap, Varicella, and Meningococcal vaccines.
• Community Baby Shower Free community event for pregnant women and families with children under age 2, providing resources, raffle prizes, infant CPR demonstrations, and free giveaways including pack and plays, car seats, and breastfeeding supplies.
• Childhood Lead Poisoning Prevention Program Program providing education about lead poisoning prevention and case management for children with elevated blood lead levels, including testing at ages 12 and 24 months.
• Administrative Care Coordination and Ombudsman Services Free services helping HealthChoice members navigate healthcare coverage, understand benefits, select MCOs, find providers, and resolve billing issues, including advocacy and dispute resolution between recipients and MCOs.
• Highly Pathogenic Avian Influenza (HPAI) Response Coordination with Maryland Department of Agriculture for HPAI monitoring, flock quarantine, and biosecurity guidance for commercial and backyard poultry operations in Caroline County.

Quantifiable outcome

• Three-year CARF accreditation achieved for behavioral health services, demonstrating programs meet international standards of quality
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Mid-Shore WICcoreStrategic or Co-development PartnerWomen, Infants, and Children (WIC) program serving Caroline, Talbot, and Dorchester Counties. Provides free healthy food, breastfeeding support, nutrition education, and healthcare referrals for income-eligible families.
• Babies Born HealthycoreStrategic or Co-development PartnerMaryland state program collaborating with local health departments to improve birth outcomes and maternal health. Partnered for Community Baby Shower events providing prenatal education and baby essentials.
• Maryland Children's Health ProgramcoreStrategic or Co-development PartnerState health insurance program providing full health benefits for income-qualified children up to age 19. Health department assists with enrollment and navigation services.
• Maryland Office of Preparedness and ResponsecoreStrategic or Co-development PartnerState agency collaborating with local health departments on emergency preparedness initiatives including Family Emergency Kit preparation campaigns.
• Caroline County Judy CentersminorStrategic or Co-development PartnerEarly childhood education partners supporting community baby shower events and family resource distribution.
• Maryland Commission on Public HealthcoreStrategic or Co-development Partner16-member state commission established in 2023 to study and make recommendations to improve Maryland's public health system. Commission includes local health officers, academic partners, legislators, and health department representatives working on five workgroups.
• Caroline County Libraries (Denton, Federalsburg, Greensboro)coreOthersPublic libraries serving as cooling centers during excessive heat events, providing air-conditioned spaces for vulnerable residents. Partner locations: Denton Library (100 Market Street), Federalsburg Library (123 Morris Avenue), Greensboro Library (101 Cedar Lane).
• Caroline County Senior CenterscoreOthersSenior centers serving as cooling centers during excessive heat events for older adults at higher risk of heat-related illness. Locations include Caroline County Senior Center (403 South 7th Street, Denton) and Federalsburg Senior Center (118 North Main Street).
• Federalsburg Volunteer Fire DepartmentminorOthersLocal volunteer fire company hosting Community Baby Shower events and providing venue for health department outreach programs.
• Maryland Department of AgriculturecoreStrategic or Co-development PartnerState agency leading response to highly pathogenic avian influenza (HPAI) in poultry operations. Collaborates with local health departments on biosecurity guidance and disease surveillance.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kent County Health Department (Maryland): Maryland Eastern Shore county health department with comparable rural service delivery model, clinical services, and behavioral health programs serving a small county population.
• Cecil County Health Department: Maryland county health department providing the same portfolio of public health services including WIC, VFC, behavioral health, and environmental health within a comparable rural/small-county framework.
• Dorchester County Health Department: Adjacent Maryland county health department serving a similar rural population. Co-participates in the Mid-Shore WIC program serving Caroline, Talbot, and Dorchester Counties with comparable clinical and behavioral health services.
• Talbot County Health Department: Neighboring Maryland Eastern Shore county health department providing similar local public health services. Shares the Mid-Shore WIC partnership and operates with comparable scope and rural service model.
• Queen Anne's County Health Department: Maryland Eastern Shore county health department providing parallel public health services including clinical care, behavioral health, and maternal-child health programs to a similar rural county population.

Broad incumbents

• Maryland Department of Health: State-level public health authority that oversees and funds Caroline County Health Department. Provides state-level policy direction, grant funding, and regulatory oversight for all local health departments in Maryland.

Regional players

• Choptank Community Health System: Federally Qualified Health Center serving the Mid-Shore region of Maryland including Caroline County. Provides primary care, dental, and behavioral health services that partially overlap with the health department's clinical offerings.

Others

• Mid-Shore WIC: Regional WIC program partnership serving Caroline, Talbot, and Dorchester Counties. Operates as a collaborative multi-county nutrition program rather than a direct competitor, providing WIC services that the health department helps coordinate.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CarolineCountyHealthDepartment
• Instagraminstagram.com/carolinecohd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caroline County Health Department