Choptank Community Health System

What Choptank Community Health System does

Choptank Community Health System (CCHS) is a private nonprofit Federally Qualified Health Center (FQHC) founded in 1978 and headquartered in Denton, Maryland. The organization delivers integrated medical, dental, and behavioral health services across five counties on Maryland's Eastern Shore (Caroline, Dorchester, Kent, Queen Anne's, and Talbot) through seven fixed-site medical/dental centers, 25+ school-based health centers operating inside public schools, mobile health units, and telehealth for after-hours acute care. CCHS is a participating provider with Medicare, Medicaid, and most major insurance plans, and operates a sliding fee scale for uninsured patients; it is accredited by The Joint Commission, recognized as a Patient-Centered Medical Home, and holds FTCA deemed status for malpractice coverage as a Health Center Program grantee under 42 U.S.C. 254b. Patient-facing technology is anchored by the athenahealth-powered patient portal for records access, scheduling, bill pay, and provider messaging, with CRISP (Maryland's state-designated HIE) enabling care coordination across providers.

The business model combines per-visit insurance reimbursements (Medicare/Medicaid/commercial), sliding-fee patient payments, federal section 330 grant funding through HRSA, and Maryland Primary Care Program (MDPCP) care management resources for Medicare beneficiaries. Revenue streams are structurally diversified across payer types but share an underlying dependence on federal and state healthcare policy. Customer segments include uninsured and underinsured residents, Medicare and Medicaid beneficiaries, K-12 students reached through school-based centers, and migrant H2A/H2B agricultural workers served through an onsite outreach program. CCHS operates educational pipelines — a Family Medicine Rural Residency with the University of Maryland School of Medicine, a SNAPT nurse practitioner fellowship with Johns Hopkins/UMSON/Coppin State, and an NYU Langone AEGD dental residency site — which simultaneously build clinical capacity and address rural primary care shortages.

Go-to-market is direct-to-consumer and community-led rather than paid acquisition: patients access services by calling centers or self-scheduling telehealth, school enrollment flows into school-based health registration, and migrant outreach extends to agricultural worksites. Marketing relies on the corporate website, patient portal, Constant Contact newsletter, and community/school partnerships rather than paid advertising. The organization holds no parent company, no private equity backing, and reports no M&A activity or funding rounds; expansion occurs organically through HRSA grants, state funding, and program-level partnerships.

Name

Choptank Community Health System

Legal name

Choptank Community Health System, Inc.

Website

https://choptankhealth.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

101–250 employees

Short description

Choptank Community Health System is a nonprofit Federally Qualified Health Center providing integrated medical, dental, and behavioral health services across five rural Maryland counties through seven fixed-site centers, 25+ school-based health centers, mobile units, and telehealth.

Ownership category

akta.pro rank

Product category

Community Health Services (Federally Qualified Health Center)

NAICS

Health Care and Social Assistance (62), Offices of Dentists (62121)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Public Health & Health Equity Organizations (BPAGACAL), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Community health center
• Primary care services
• Dental health services
• Behavioral health services
• School-based healthcare

Headquarters

HQ city

Denton

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Insurance Reimbursements: Participating provider with Medicare, Medicaid, and most major insurance plans. In-network contracted rates with insurance companies for covered services.
2. Patient Payments: Copays, co-insurance, and deductibles collected at time of service. Sliding fee scale available for uninsured patients based on family size and income.
3. Federal FQHC Funding: Federal funding under Health Center Program (42 U.S.C. 254b) enables expansion of services and development of new programs. FTCA deemed status provides malpractice coverage.
4. MDPCP Enhanced Services: Maryland Primary Care Program provides additional resources for care management of Medicare beneficiaries with no additional cost-sharing for patients.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Choptank Community Health System is a Federally Qualified Health Center delivering integrated medical, dental, and behavioral health services across five Maryland Eastern Shore counties through owned health centers, school-based health centers, mobile units, and telehealth. It serves insured, uninsured, Medicaid/Medicare, migrant, and school-age populations with a sliding fee scale, accepting Medicare, Medicaid, and most major insurance plans.

Product overview

Choptank Community Health System is a Federally Qualified Health Center providing integrated healthcare services through a multi-location network. The organization operates as a unified healthcare delivery system with the athenahealth-powered Patient Portal as the core digital access point, supported by telehealth services for virtual care delivery. Medical Services include primary care, pediatrics, women's health, prenatal care, behavioral health, and medication-assisted treatment across seven locations. Dental Services offer comprehensive oral healthcare with priority access for uninsured patients. The School-Based Health Centers program extends care into educational settings across five counties. Additional programs include the Migrant Outreach Program for seasonal workers, Patient Care Navigation & Population Health for care coordination, and educational programs including Family Medicine Rural Residency, SNAPT Fellowship for nurse practitioners, and International Dentist Preceptorship. The organization provides a Patient Financial Assistance Program with sliding fee scales and participates in the Maryland Primary Care Program for Medicare beneficiaries.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Portal Secure online portal powered by athenahealth enabling patients to access health records, schedule appointments, communicate with providers, pay bills, request prescription refills, and complete medical forms.
• Medical Services Primary care, pediatrics, women's health, prenatal care, behavioral health, and medication-assisted treatment offered at Bay Hundred, Cambridge, Chestertown, Easton, Denton, Federalsburg, and Goldsboro locations.
• Dental Services Comprehensive oral health care including examinations, cleanings, x-rays, sealants, fluoride treatments, fillings, oral surgery extractions, root canals, and dentures, with priority access for uninsured patients and those on Medical Assistance.
• Behavioral Health Services Wide range of behavioral health services available to medical and dental patients at Bay Hundred, Cambridge, Denton, Easton, Federalsburg, Goldsboro, and Chestertown locations.
• School-Based Health Centers Year-round healthcare services for enrolled students and school staff providing medical, dental, nutrition, and behavioral health services at partnership locations across Caroline, Dorchester, Kent, Queen Anne's, and Talbot Counties.
• Migrant Outreach Program Medical services delivered onsite at migrant locations or at health centers for H2A agricultural and H2B nonagricultural seasonal workers, addressing acute care needs and chronic condition management.
• Patient Care Navigation & Population Health Coordinated approach providing intensive management of high-risk patients, care coordination, panel management, dental case management, and social/community support services to reduce healthcare disparities.
• Telehealth Services Virtual care appointments including after-hours sick and urgent care telehealth available Tuesdays and Thursdays 6-8 PM for established Choptank Health primary care patients, plus specialty services such as RxLive pharmacist consultations.
• Immunization Services Childhood and adolescent immunizations provided at medical and school-based health centers, supporting Maryland public school immunization requirements.
• Patient Financial Assistance Program Sliding fee scale program based on family size and income to help patients afford medical, dental, and behavioral health services, available to uninsured patients.
• Maryland Primary Care Program (MDPCP) Care coordination program providing enhanced services to Medicare beneficiaries including a nurse advice line, hospital follow-up support, medication management, and connection to community resources.

Quantifiable outcome

• Serving Maryland's Mid-Shore region since 1978
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• University of Maryland School of Medicine (UMSOM)coreStrategic or Co-development PartnerRural Track of the Family and Community Residency program. HRSA and State of Maryland grant funding supports developing sustainable rural training track for primary care physicians in the five-county region. Residents spend first year in Baltimore then transition to Eastern Shore clinical rotations at Choptank locations.
• UM Shore Regional HealthcoreStrategic or Co-development PartnerCollaboration on rural residency program and hospital-based dental services for children. Choptank providers have coverage at University of Maryland Shore Medical Center in Easton.
• Eastern Shore Area Health Education CentercoreStrategic or Co-development PartnerPartner in rural residency program development and Children's Regional Oral Health Consortium (CROC) for hospital-based dental rehabilitative services.
• NYU Langone Dental MedicinecoreStrategic or Co-development PartnerChoptank Health is an AEGD (Advanced Education in General Dentistry) residency training site under NYU Langone Dental Medicine program. Provides dental preceptorships for internationally trained dentists preparing for U.S. dental programs.
• Johns Hopkins School of Nursing (JHUSON)coreStrategic or Co-development PartnerSNAPT Fellowship (Supporting Nursing Advanced Practice Transitions) provides mentored pathway for NP students transitioning to practice. Choptank provides hands-on learning experiences in primary care settings.
• University of Maryland School of Nursing (UMSON)coreStrategic or Co-development PartnerSNAPT Fellowship partnership includes UMSON NP students in Pediatric, Family, and Adult-Gerontology programs seeking employment in Maryland.
• Coppin State University School of NursingminorStrategic or Co-development PartnerSNAPT Fellowship partnership includes Coppin State University NP students eligible for the fellowship program.
• Maryland Primary Care Program (MDPCP)coreStrategic or Co-development PartnerState initiative designed to provide more effective care to Medicare beneficiaries. Provides Choptank with additional resources for care coordination, nurse advice line, pharmacist services, and hospital follow-up support with no additional cost-sharing for patients.
• CRISP (Chesapeake Regional Information Exchange)coreTechnology or IntegrationMaryland's state-designated Health Information Exchange enabling secure sharing of patient health information among participating healthcare providers for coordinated care.
• The Lewin GroupminorOthersHealthcare consulting firm contracted by MDPCP/CMS to conduct patient experience surveys.
• DataStatminorOthersIndependent survey research organization in Ann Arbor, Michigan conducting CAHPS patient experience surveys on behalf of MDPCP.
• athenahealthcoreTechnology or IntegrationProvides patient portal platform enabling secure access to health records, appointment scheduling, bill payment, and provider messaging. Powers the telehealth scheduling system.
• BoostlingocoreTechnology or IntegrationInterpretation services platform available at all Choptank locations to overcome language barriers for patients needing Spanish, Creole, or other language support.
• Children's Regional Oral Health Consortium (CROC)minorStrategic or Co-development PartnerCollaboration providing hospital-based rehabilitative and restorative dental services for children through member organizations including UM Shore Regional Health and Eastern Shore AHEC.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Regional players

• West Cecil Health Center: FQHC serving rural Cecil County, Maryland — comparable rural FQHC operating in an adjacent underserved region of Maryland with a similar primary care + dental + behavioral health service mix.
• Tri-State Community Health Center: FQHC operating across rural Maryland, Pennsylvania, and West Virginia — comparable rural community health center with similar multi-county rural footprint and integrated services for underserved populations.

Direct peers

• Mary's Center: Mid-Atlantic FQHC serving Washington DC and Maryland with integrated medical, dental, behavioral health, and social services — directly comparable integrated care model with similar population-health and migrant-outreach emphasis.
• Unity Health Care: Washington DC-based FQHC and one of the largest community health centers in the region — comparable FQHC delivery model with similar payer mix, sliding-fee scale, and integration of medical/dental/behavioral health.
• Whitman-Walker Health: DC-based FQHC providing community-based primary care, behavioral health, and dental services — comparable FQHC delivery model with similar population health focus and integrated service offerings.
• Greater Baden Medical Services: Maryland-based FQHC operating multiple community health centers serving Charles, Prince George's, and St. Mary's counties with integrated medical, dental, and behavioral health services — directly comparable mission, payer mix, and operating model to Choptank.
• Chase Brexton Health Care: Maryland FQHC providing integrated primary medical, dental, and behavioral health across multiple sites in Baltimore City and surrounding counties — comparable FQHC delivery model with similar patient mix and sliding-fee structure.
• Total Health Care: Baltimore-based FQHC offering primary care, dental, behavioral health, and pharmacy services to underserved populations — directly comparable as a Maryland FQHC serving Medicaid/uninsured populations.
• Family Health Centers of Baltimore: Baltimore FQHC providing primary care, behavioral health, and dental services to low-income and uninsured residents — comparable community health center delivery model with shared mission and revenue mix.

Broad incumbents

• Oak Street Health (CVS Health): National value-based primary care platform for Medicare beneficiaries owned by CVS Health — comparable primary care delivery model focused on underserved older adults, but operates at national scale with venture-backed capital and value-based contracts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/choptankhealth
• LinkedInlinkedin.com/company/choptank-community-health-system

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Choptank Community Health System