Mary Ann Evans Hospice
Mary Ann Evans Hospice is an independent UK charity providing free palliative, end-of-life, and bereavement care to 2,000+ patients and families annually across Nuneaton, Bedworth, and North Warwickshire, funded ~24% by the NHS and ~76% via a six-shop retail network, donations, legacies, and fundraising.
- Company typePrivate
- Founded1989
- HeadquartersNuneaton, United Kingdom
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Mary Ann Evans Hospice does
Mary Ann Evans Hospice is an independent UK registered charity (No. 1014800) that provides free palliative and end-of-life care, bereavement support, and wellbeing services to patients and families across Nuneaton, Bedworth, and North Warwickshire. Founded following 1987-88 mayoral appeals and opened by HRH The Princess Royal in January 1991, the hospice now operates a coordinated clinical portfolio comprising Hospice at Home, a 24/7 Rapid Response emergency call-out service (delivered in partnership with South Warwickshire University NHS Foundation Trust and generating 300-400 visits per month), the 2024-launched Wellbeing Centre, Family Support and Bereavement Services (including children's bereavement support, Good Grief Café, Steps Group, and Green Therapy Group with The Forest of Hearts), and Complementary Therapy. The organisation supports more than 2,000 patients and their loved ones each year, with access via GP, healthcare professional, or self-referral.
The hospice runs an annual expenditure budget of approximately £2.8m, funded roughly 24% by NHS commissioning (Coventry and Warwickshire Integrated Care Board) and 76% by voluntary income. Voluntary income is generated through a six-strong retail operation (Atherstone, Books Revisited in Coleshill, Coleshill, Coventry, Mary Ann's Marketplace in Nuneaton opened 2025, and Judkins Re-use Shop) plus an eBay online store — collectively described as the hospice's biggest voluntary income contributor at ~£2.6m annually — alongside regular giving, one-off donations, Gift Aid, legacies and gifts in wills, the Local Hospice Lottery, community events (Summer Fayre, London Marathon), corporate support, and grants/trusts. Memorial services (Memorial Wall plaques from £50, Eternal Lights Christmas service with Devall & Son) provide additional tribute-linked income. The hospice is supported by 200+ volunteers and is led by Chief Executive Liz Hancock (in role since 2004) with a Board of Trustees chaired by Tom Storrow; clinical leadership sits with Director of Clinical Services Esther Reilly (CQC registered manager, Caldicott Guardian) and Head of Clinical Operations Lisa Perrins.
Mary Ann Evans Hospice firmographics
Firmographics- Name
- Mary Ann Evans Hospice
- Legal name
- Mary Ann Evans Hospice
- Website
- https://maryannevans.org.uk
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mary Ann Evans Hospice is an independent UK charity providing free palliative, end-of-life, and bereavement care to 2,000+ patients and families annually across Nuneaton, Bedworth, and North Warwickshire, funded ~24% by the NHS and ~76% via a six-shop retail network, donations, legacies, and fundraising.
- Ownership category
- akta.pro rank
Mary Ann Evans Hospice industry classification
Industry- Product category
- Hospice and Palliative Care Services
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Home Hospice Agencies (HLAFAEAC)
- akta.pro secondary industries
- Home Hospice (Routine Home Care) (HLADAHAA), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)
Keywords
Where Mary Ann Evans Hospice is headquartered
LocationHeadquarters
- HQ city
- Nuneaton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices7 records
Markets served
Mary Ann Evans Hospice business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others
Revenue model
- NHS Funding: Approximately 24% of annual expenditure budget (~£2.8m) is received through NHS funding from Coventry and Warwickshire Integrated Care Board.
- Retail Operations: Charity shops selling pre-loved clothes, vintage items, homeware, furniture, sports equipment, books, and media. This is the biggest source of voluntary income, contributing to approximately £2.6 million per year to deliver specialist palliative and end-of-life care.
- Donations and Fundraising: Voluntary income includes general donations, in-memory donations, legacies, events, corporate support, grants and trusts. Includes regular giving programmes, Gift Aid scheme, and community fundraising events.
- Memorial Services: Memorial wall plaques (£50-75) and Eternal Lights Christmas memorial service partnership with Devall & Son, providing tribute opportunities for bereaved families.
- Lottery and Events: Local Hospice Lottery partnership where 55-80% of profits from individuals playing in support of the hospice go to Mary Ann Evans Hospice. Also includes London Marathon guaranteed entry places with £2000 minimum fundraising target.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Memorial Wall Plaques |
| Subscription | Monthly | Regular Giving Tiers |
| Unit Pricing | Pay-as-you-go | Retail Shop Items |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Mary Ann Evans Hospice product offering
Product offeringCore offering
Mary Ann Evans Hospice is a community hospice providing free palliative and end-of-life care services to residents of Nuneaton, Bedworth, and North Warwickshire. Its core clinical offerings include Hospice at Home personal care, a Wellbeing Centre for symptom management, a 24/7 Rapid Response emergency service, family support and bereavement counselling, and complementary therapies. The hospice is funded approximately 24% by the NHS and 76% through voluntary income generated by six charity shops, an eBay store, donations, legacies, fundraising events, and a hospice lottery partnership.
Product overview
Mary Ann Evans Hospice operates as a community hospice providing end-of-life and palliative care services to residents of Nuneaton, Bedworth, and North Warwickshire. The organisation offers a coordinated portfolio of clinical services comprising Hospice at Home, Wellbeing Centre, Rapid Response (24/7 emergency call-out), Family Support and Bereavement Services, and Complementary Therapy. These services are complemented by a substantial retail operation of six charity shops and an eBay store, which together form the hospice's primary voluntary income stream. Fundraising activities include regular giving programmes, legacies and gifts in Wills, memorial services (Memorial Wall, Eternal Lights), and community events. The hospice receives approximately 24% of its £2.8m annual budget from NHS funding, with the remainder raised through charitable donations, retail operations, and fundraising activities.
Differentiator
Problem solved
Functional benefit
Products and services
- Hospice at Home Provides personal care and emotional support to enable patients with life-limiting illnesses to remain comfortably at home with their loved ones, including consideration of all stages of bereavement, visits, and pastoral support. Available free of charge to patients registered with a GP in Nuneaton, Bedworth, or North Warwickshire.
- Wellbeing Centre Promotes independence through tailored programmes addressing symptom management and the physical, psychological, emotional, financial, social, and spiritual issues associated with life-limiting illness, offering holistic day services free of charge to patients.
- Rapid Response 24/7 emergency end-of-life care call-out service across Nuneaton, Bedworth, and North Warwickshire. A blended team of registered nurses and senior healthcare assistants provides symptom advice, medicines administration, emotional support, and advance care planning discussions, delivering 300-400 visits per month to keep patients out of hospital.
- Family Support and Bereavement Services Emotional listening support for people approaching end of life and their loved ones, plus bereavement support after death. Includes individual 1:1 support (face-to-face, telephone, or video), group sessions, the Good Grief Cafe, the Steps Group psycho-educational programme, and the Green Therapy Group delivered in partnership with The Forest of Hearts. Includes a Children and Young People's Bereavement service for ages 5-18.
- Complementary Therapy Gentle treatments including massage, aromatherapy, and reflexology delivered by qualified therapists to promote relaxation, reduce stress, improve sleep, assist with pain management, and increase overall wellbeing. Available free of charge to patients and their families under hospice care.
- Mary Ann Evans Hospice Charity Shops Portfolio of six charity shops (Atherstone, Books Revisited Coleshill, Coleshill, Coventry, Mary Ann's Marketplace Nuneaton, and Judkins Re-use Shop Nuneaton) plus an eBay store, selling pre-loved clothing, vintage items, homeware, furniture, sports equipment, books, and media. The retail operation is the hospice's biggest source of voluntary income, contributing approximately £2.6 million per year.
- Memorial Wall plaques Memorial centrepiece in the hospice garden offering families the opportunity to purchase commemorative plaques (three designs, starting at £50 minimum donation) as lasting memorials for loved ones.
- Eternal Lights Christmas Memorial Service Christmas memorial service partnership with Devall & Son combining their memorial event with Mary Ann's Light up a Life programme, creating a space for reflection, remembrance, and celebration of loved ones no longer present.
Quantifiable outcome
- 300-400 visits per month through Rapid Response service helping keep people out of hospital
- +2 more outcomes
Companies that use Mary Ann Evans Hospice
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles4 records
Mary Ann Evans Hospice technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Mary Ann Evans Hospice partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- South Warwickshire University NHS Foundation TrustcorePartnership for Rapid Response service - a blended team of registered nurses and senior healthcare assistants working in collaboration with the NHS trust. This 24/7 emergency end-of-life call out service visits patients at home to provide advice on physical symptoms, administer medicines, and emotional support.
- The Forest of HeartsminorPartnership for Green Therapy Group - held monthly to aid wellbeing for those bereaved through gardening and outdoor activities. Combines nature-based therapy with hospice bereavement services.
- Devall & SonminorPartnership for Eternal Lights - a special Christmas Memorial Service combining Devall & Son's memorial event with Mary Ann's Light up a Life programme, creating a meaningful space for reflection, remembrance and love.
- Local Hospice LotterycoreBetween 55% & 80% of profits from individuals playing in support of Mary Ann Evans Hospice will go to the hospice through this lottery programme. Provides steady income stream from regular lottery players.
Scale indicators7 records
Recent moves11 records
Expansion highlights6 records
Mary Ann Evans Hospice competitors and assessment
Company assessmentDirect peers
- Douglas Macmillan Hospice: Stoke-on-Trent hospice delivering palliative and end-of-life care with a significant charity retail network. Comparable size, NHS funding mix, and community fundraising model in the West Midlands.
- LOROS Hospice: Leicester-based hospice serving Leicestershire and Rutland with Hospice at Home, in-patient unit, and extensive charity retail portfolio. Similar size, NHS funding mix, and community fundraising model in the East Midlands.
- Katharine House Hospice: Banbury-based hospice providing Hospice at Home, day services, and bereavement support across North Oxfordshire and South Warwickshire — directly overlapping with Mary Ann Evans' geographic catchment area.
- Compton Hospice: Wolverhampton-based hospice providing specialist palliative and end-of-life care, day services, and bereavement support. Combines NHS funding with a significant charity retail chain — directly comparable to Mary Ann Evans' operating model.
- Birmingham Hospice: Regional hospice serving Birmingham and surrounding areas with in-patient and at-home palliative care, well-established charity retail network, and NHS-funded services. Closely comparable size and catchment in the West Midlands.
- Shakespeare Hospice: Stratford-upon-Avon hospice providing Hospice at Home, day services, and lymphoedema care in South Warwickshire. Overlapping catchment and similar service mix; notably operates a lymphoedema service that Mary Ann Evans had to withdraw in 2026.
- St Giles Hospice: Regional UK hospice serving Lichfield, Sutton Coldfield, and surrounding areas with Hospice at Home, day services, bereavement support, and a charity retail network. Directly comparable community-based palliative care model with mixed NHS and voluntary funding.
Regional players
- Zoe's Place Baby Hospice: Coventry-based baby hospice (linked to the Midlands' Zoe's Place network). Hospice peer with overlapping geography and similar reliance on voluntary income, but focused on a distinct infant palliative care segment.
- Acorns Children's Hospice: Birmingham-based children's hospice network across the West Midlands. Adjacent hospice peer in the same region serving a different (pediatric) population, but with comparable NHS partnership, charity retail, and voluntary income model.
Broad incumbents
- Marie Curie Hospice, Solihull: Part of the national Marie Curie charity network providing hospice care at home and in hospice settings. Same palliative care offering with substantially larger national brand, network, and fundraising scale; Mary Ann Evans' CEO Liz Hancock previously led here for 11 years.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Mary Ann Evans Hospice social profiles
Digital presenceMary Ann Evans Hospice financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mary Ann Evans Hospice leadership team
Management profileNumber of profiles
Profiles13 records
Mary Ann Evans Hospice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mary Ann Evans Hospice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mary Ann Evans Hospice
What does Mary Ann Evans Hospice do?
Mary Ann Evans Hospice is a community hospice providing free palliative and end-of-life care services to residents of Nuneaton, Bedworth, and North Warwickshire. Its core clinical offerings include Hospice at Home personal care, a Wellbeing Centre for symptom management, a 24/7 Rapid Response emergency service, family support and bereavement counselling, and complementary therapies. The hospice is funded approximately 24% by the NHS and 76% through voluntary income generated by six charity shops, an eBay store, donations, legacies, fundraising events, and a hospice lottery partnership.
Is Mary Ann Evans Hospice a public or private company?
Mary Ann Evans Hospice is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Mary Ann Evans Hospice founded?
Mary Ann Evans Hospice was founded in 1989. It employs 11 to 50 people.
Where is Mary Ann Evans Hospice based?
Mary Ann Evans Hospice is headquartered in Nuneaton, United Kingdom, in the Europe region.
How does Mary Ann Evans Hospice make money?
Five revenue lines are on record. NHS Funding is the primary driver. The others are retail Operations, donations and Fundraising, memorial Services and lottery and Events.
Who are Mary Ann Evans Hospice's main competitors?
Direct peers on record are Douglas Macmillan Hospice, LOROS Hospice, Katharine House Hospice, Compton Hospice, Birmingham Hospice, Shakespeare Hospice and St Giles Hospice. Regional players are Zoe's Place Baby Hospice and Acorns Children's Hospice. Marie Curie Hospice, Solihull is listed as a broad incumbent.
Does Mary Ann Evans Hospice have an API?
No public API is recorded for Mary Ann Evans Hospice.
What industry is Mary Ann Evans Hospice in?
Mary Ann Evans Hospice's product category is Hospice and Palliative Care Services. Its primary akta.pro industry code is HLAFAEAC, Home Hospice Agencies, with a secondary code of HLADAHAA, Home Hospice (Routine Home Care). Its SIC code is 8082.