Digidak
Digidak (vzw WEB) is a Belgian non-profit founded in 2016 that delivers free digital literacy training and drop-in computer support to beginners across 30+ community-embedded locations in Flanders, funded by municipal grants and donations.
- Company typePrivate
- Founded2016
- HeadquartersTurnhout, Belgium
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Digidak does
Digidak, legally registered as vzw WEB, is a Belgian non-profit organization (vereniging zonder winstoogmerk) founded in 2016 and headquartered at Steenweg op Tielen 70, 2300 Turnhout. Its sole purpose is to deliver free digital literacy training to beginners — people who have never worked with a computer, tablet, or smartphone — across the Flemish region of Belgium. The organization operates two core service lines: (1) Vrije Inloopmomenten (free drop-in sessions) where volunteer guides provide hands-on help at publicly accessible computers, and (2) Computerlessen (structured computer lessons) taught in small groups, with enrollment windows three times per year (March, September, December). A Moodle-based Vrijwilligersportaal supports volunteer training and content delivery.
Service delivery is entirely community-led and free at the point of use. Digidak operates from 30+ physical locations embedded in libraries (Bibliotheek), community centers (Dorpshuizen, OC, LDCs), and municipal facilities across 15+ Flemish municipalities including Turnhout, Zoersel, Essen, Hoogstraten, Kalmthout, Peer, Ravels, Schilde, Diest, Beerse, Kasterlee, Lille, Oud-Turnhout, Vosselaar, and Wijnegem. There is no proprietary technology platform; the underlying stack is a standard Moodle LMS for the volunteer portal and a Wix-hosted website for public-facing information. Pricing is fully freemium — all lessons and drop-in sessions are free for participants.
The business model is donor- and municipal-funded rather than commercial: Digidak generates no product revenue and discloses no funding rounds, ownership stakes, or financial figures. GTM is community-led, relying on word-of-mouth referrals, municipal/social-service partnerships, and organic social channels (LinkedIn, Instagram, Facebook). The customer base is a long tail of individual digital beginners, with no enterprise or B2B segment. Headcount, revenue, and participation volumes are not disclosed in available sources.
Digidak firmographics
Firmographics- Name
- Digidak
- Legal name
- vzw WEB (Digidak)
- Website
- https://digidak.be
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Digidak (vzw WEB) is a Belgian non-profit founded in 2016 that delivers free digital literacy training and drop-in computer support to beginners across 30+ community-embedded locations in Flanders, funded by municipal grants and donations.
- Ownership category
- akta.pro rank
Digidak industry classification
Industry- Product category
- Adult Digital Literacy Training
- NAICS
- Computer Training (611420)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Assistive Technology & Accessible Digital Skills (EDAAAIAK)
Keywords
Where Digidak is headquartered
LocationHeadquarters
- HQ city
- Turnhout
- HQ country
- Belgium
- HQ region
- Europe
Offices36 records
Markets served
Digidak business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Free educational services (donor/government funded): Digidak operates as a non-profit (vzw WEB) providing free computer lessons for beginners. The organization is funded through donations and municipal/local government support. Classes are typically free for participants, with registration required for structured lessons.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Other | Free digital literacy training |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Digidak product offering
Product offeringCore offering
Digidak (vzw WEB) provides free digital literacy training for beginners across Belgium, delivered through two core services: regular drop-in support sessions (Vrije Inloopmomenten) where volunteer guides answer digital questions, and structured small-group lessons (Computerlessen) on computers, tablets, and smartphones. All services are free for participants and operate across 30+ partnership locations with municipalities, libraries, and community centers.
Product overview
Digidak is a service-based digital inclusion organization offering free computer education for beginners. The core offering consists of two interconnected services: (1) Vrije Inloopmomenten (Free Drop-in Sessions) — regular walk-in moments where participants can ask specific questions and receive hands-on help from volunteer guides using freely accessible computers, and (2) Computerlessen (Organized Computer Lessons) — structured lessons taught in small groups on topics like computers, tablets, and smartphones. A Volunteer Portal (Vrijwilligersportaal) built on Moodle provides volunteers with training materials and lesson resources. The organization operates across multiple locations in Belgian cities and municipalities.
Differentiator
Problem solved
Functional benefit
Companies that use Digidak
Customer profileSegments1 record
Ideal customer profiles1 record
Digidak technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Digidak partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights3 records
Digidak competitors and assessment
Company assessmentBroad incumbents
- Goodwill Industries International: Large non-profit with digital literacy and computer training programs for underserved populations through local affiliates - broadly comparable as an incumbent in community-based adult digital inclusion, though with a much wider scope (workforce, retail, etc.).
- Generation: Global non-profit offering free, employer-aligned technology training and job placement for adults - broader in scope (employment-focused) and larger in scale, but overlaps with Digidak's adult digital skills training mission and target audience.
Direct peers
- Senior Planet (OATS): US-based non-profit providing free digital literacy training, technology courses, and online programs for older adults - directly comparable mission and free digital inclusion model for seniors, though geographically separated.
- Centrum voor Basiseducatie: Centra voor Basiseducatie are Flemish government-recognized adult basic education centers providing free courses in basic skills including digital literacy - directly comparable in target audience, public funding model, and educational mission for low-literate/low-skilled adults.
- Cyber-Seniors: Non-profit connecting seniors with youth/tech volunteers for free one-on-one tech mentoring and digital literacy support - directly comparable free, volunteer-led digital inclusion model targeting older adults.
- Ligo: Ligo is a Flemish adult education network offering free courses for low-skilled adults, including digital literacy modules, operating through local centers across Flanders - directly comparable in mission, geography, free delivery model, and target audience to Digidak.
- SeniorNet: International non-profit network of local member-run organizations helping seniors learn computer and internet skills through peer-led classes - directly comparable volunteer-driven, community-based senior digital literacy model.
Regional players
- Cultuurconnect / Flemish library network: Flemish public library support organization that helps Bibliotheek sites run digital literacy workshops - a regional peer/partner ecosystem for community digital inclusion and the network that already hosts many of Digidak's locations.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Digidak social profiles
Digital presenceDigidak financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digidak leadership team
Management profileNumber of profiles
Profiles1 record
Digidak funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digidak M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digidak
What does Digidak do?
Digidak (vzw WEB) provides free digital literacy training for beginners across Belgium, delivered through two core services: regular drop-in support sessions (Vrije Inloopmomenten) where volunteer guides answer digital questions, and structured small-group lessons (Computerlessen) on computers, tablets, and smartphones. All services are free for participants and operate across 30+ partnership locations with municipalities, libraries, and community centers.
Is Digidak a public or private company?
Digidak is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Digidak founded?
Digidak was founded in 2016. It employs 11 to 50 people.
Where is Digidak based?
Digidak is headquartered in Turnhout, Belgium, in the Europe region.
How does Digidak make money?
One revenue line is on record: free educational services (donor/government funded).
Who are Digidak's main competitors?
Broad incumbents on record are Goodwill Industries International and Generation. Direct peers are Senior Planet (OATS), Centrum voor Basiseducatie, Cyber-Seniors, Ligo and SeniorNet. Cultuurconnect / Flemish library network is listed as a regional player.
Does Digidak have an API?
No public API is recorded for Digidak.
What industry is Digidak in?
Digidak's product category is Adult Digital Literacy Training. Its primary akta.pro industry code is EDAAAIAK, Assistive Technology & Accessible Digital Skills. Its NAICS code is 611420 and its SIC code is 8200.