What Success Measures does

Success Measures is an outcome evaluation resource serving community development and health-related nonprofits, intermediaries, and funders in the United States. Founded in 2004 and operating as a social enterprise embedded within NeighborWorks America (operated by Neighborhood Reinvestment Corporation), the company provides consulting, technical assistance, and a specialized technology platform to help clients plan and conduct evaluations and build in-house measurement capacity. Its core product is the Success Measures Data System (SMDS), an online subscription platform housing more than 300 validated data collection instruments covering financial capability, health outcomes, creative community development, housing, and resident engagement, with tools available in English and Spanish. Specialized suites include the Health Outcome Tools (65+ instruments), Financial Capability Tools (100+ instruments), and Creative Community Development Tools (15 instruments), with many tools offered at no cost to the field.

Name

Success Measures

Legal name

Neighborhood Reinvestment Corporation

Website

https://successmeasures.org

Company type

Private

Founded year

2004

Operating status

Operating

Short description

Success Measures is a Washington, DC-based social enterprise within NeighborWorks America that provides evaluation consulting, technical assistance, and an online subscription platform with 300+ measurement tools to community development and health-related nonprofits and their funders.

Ownership category

akta.pro rank

Product category

Community Development Evaluation Services

NAICS

Business, Professional, Labor, Political, and Similar Organizations (8139), Civic and Social Organizations (813410)

SIC

Services-Prepackaged Software (7372), Services-Management Services (8741), Services-Social Services (8300)

akta.pro primary industry

Public Health Quality Measurement & Performance Benchmarking (HLAJAJAL)

Keywords

• Outcome evaluation services
• Community development assessment
• Data collection tools
• Evaluation consulting
• Impact measurement software

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Consulting and Technical Assistance Services: Fee-for-service consulting engagements with nonprofit organizations, intermediaries, and funders to provide evaluation services, build evaluation capacity, and support outcome measurement.
2. Success Measures Data System Subscription: Subscription-based access to the online data collection and evaluation management platform. Subscribers receive unlimited use within their organization and access to over 350 measurement tools.
3. Grant and Foundation Funding: As a social enterprise at NeighborWorks America, Success Measures receives grant funding from foundations including Robert Wood Johnson Foundation, The Kresge Foundation, and others to support demonstration projects and initiative-based evaluation work.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Success Measures provides outcome evaluation services and tools to community development and health-related organizations, offering a unified portfolio that includes the Success Measures Data System (SMDS) online platform, more than 300 standardized data collection instruments across health, financial capability, and creative community development domains, and consulting/technical assistance to help clients plan, conduct, and act on evaluation results.

Product overview

Success Measures is an outcome evaluation resource offering a unified portfolio of data collection tools and technology platforms. The core offering is the Success Measures Data System (SMDS), an online subscription platform that houses over 300 measurement tools covering financial capability, health outcomes, creative community development, resident engagement, housing, and neighborhood revitalization. This platform is complemented by specialized tool suites including the Health Outcome Tools (65+ instruments for measuring health-related outcomes of community development), Financial Capability Tools (100+ instruments for financial education and coaching programs), and Creative Community Development Tools (for arts and culture evaluation). The company also provides consulting and technical assistance services to help clients design evaluations and build internal capacity.

Differentiator

Problem solved

Functional benefit

Brands

• Success Measures Data System (SMDS): A specialized online platform that helps organizations conduct and manage all phases of outcome evaluation, housing over 350 data collection tools for community development work.

Products and services

• Success Measures Data System (SMDS)

Quantifiable outcome

• Nearly 900 community-based organizations supported with evaluation
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and major.

• Enterprise Community PartnerscoreStrategic or Co-development Partner · 1 January 2024Long-term partnership (since 2018) providing evaluation services for Enterprise programs including the Thome Aging Well program's Scale What's Working initiative. Success Measures has worked across multiple Enterprise projects and departments, including the Health Outcomes Demonstration Project.
• National Collaborative for Health Equity (NCHE)coreImplementation/ SI/ Consulting Partner · 1 January 2022Three-year evaluation partnership (2022-2025) to evaluate the Culture of Health Leadership Institute for Racial Healing (CoHLI), a program grounded in the Truth, Racial Healing, and Transformation (TRHT) framework. Success Measures designed a multi-phase evaluation including process evaluation, outcome evaluation, and storytelling approach.
• The Kresge FoundationcoreStrategic or Co-development Partner · 1 January 2022Collaborative work on developmental evaluation helping grantees advance health equity through housing. Success Measures partnered with Verge Impact Partners to implement the evaluation for Kresge's health equity initiatives. Co-authored articles in Stanford Social Innovation Review.
• Center for Community InvestmentmajorImplementation/ SI/ Consulting Partner · 1 January 2022Joint toolkit development project with NeighborWorks America and Center for Community Investment at the Aspen Institute. Success Measures developed a rubric to help community development and housing organizations partner with health institutions.
• The Reinvestment FundmajorStrategic or Co-development Partner · 1 January 2019Joint evaluation partner with Success Measures on the Wells Fargo Regional Foundation evaluation, examining a decade of community change investments in eastern Pennsylvania, Delaware, and New Jersey.
• Wells Fargo Regional FoundationmajorStrategic or Co-development Partner · 1 January 2018Long-term evaluation partnership supporting the foundation's decade-long focus on neighborhood revitalization. Success Measures and The Reinvestment Fund served as data and evaluation partners, examining 140 grants totaling more than $41 million.
• Build Health ChallengemajorStrategic or Co-development Partner · 1 January 2017Ongoing partnership supporting BUILD Health Challenge initiatives, including a listening tour to learn how organizations are explicitly advancing equity. Success Measures contributes evaluation expertise and tools to BUILD's health equity programs.
• Ford FoundationmajorStrategic or Co-development Partner · 1 January 2013Evaluation collaboration showcased at the Evaluation Roundtable in New York. Case study presented on the evaluation partnership between Success Measures and Ford Foundation in supporting community development work.
• CitimajorStrategic or Co-development Partner · 1 January 2013Joint initiative with NeighborWorks America to introduce Success Measures financial capability indicators and data collection tools to 400 practitioners. Released joint report on Financial Coaching Initiative.
• NeighborWorks AmericacoreStrategic or Co-development Partner · 1 January 2004Success Measures is a social enterprise based at NeighborWorks America (operated by Neighborhood Reinvestment Corporation). This is the parent organization hosting Success Measures, providing institutional support, access to network organizations, and operational infrastructure.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• NORC at the University of Chicago: Independent research organization conducting survey research and program evaluation for government, foundations, and nonprofits. Overlaps in community-level outcome measurement and methodological rigor.
• MDRC: Social policy research organization evaluating programs for low-income populations in education, employment, and community development. Comparable in producing rigorous evidence for funders and intermediaries.
• Mathematica Policy Research: Large, established research and evaluation firm serving government, foundations, and nonprofits with rigorous impact studies. A broader incumbent with deeper scale; competes for foundation evaluation dollars that Success Measures also targets.
• Urban Institute: Major policy research organization producing evidence on social and economic issues, including community development. Overlaps with Success Measures on housing, health equity, and community outcome evaluation.
• Abt Global: Large research and consulting firm executing social impact evaluations, surveys, and program assessments for federal agencies and foundations. Competes for outcome measurement work but with much broader government/health portfolio.
• ChildTrends: Research organization focused on children, youth, and families, producing evaluation research for nonprofits and funders. Comparable in applying rigorous measurement to community-level social outcomes, though more specialized in child/family domains.

Emerging players

• La Piana Consulting: Boutique consulting firm supporting nonprofits with strategy, partnerships, and evaluation capacity building. Smaller scale than Success Measures but addresses overlapping client needs in the nonprofit space.

Direct peers

• FSG: Mission-driven consulting firm advising foundations and nonprofits on strategy, evaluation, and collective impact. Comparable in serving funders and nonprofits with rigorous outcome measurement and community-level impact work.
• Equal Measure: Philadelphia-based nonprofit consulting firm providing evaluation, capacity building, and philanthropic strategy for community-focused organizations. Directly comparable to Success Measures in mission, client base (nonprofits, foundations), and service mix.
• TCC Group: Consulting firm serving nonprofits, foundations, and government with strategy, evaluation, and capacity-building services. Comparable target customers and overlapping evaluation practice, though broader in scope.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Success Measures