Genie Sales And Service

What Genie Sales And Service does

Genie Sales & Service Co. is a privately held, family- and veteran-owned garage door service company founded in 1957 and headquartered in Lewisville, Texas. Itself-positioned as the oldest Genie dealer in the United States, the company provides residential and light-commercial garage door installation, garage door opener sales and installation, and repair/maintenance services to homeowners across 19 cities in Denton County and the surrounding Dallas-Fort Worth metroplex, including Flower Mound, Grapevine, Denton, Frisco, and Plano.

The core product offering is built around the Genie Pro Series line of garage door openers, specifically the Model 2128 (chain/belt-drive with Aladdin Connect Wi-Fi and HomeLink/Car2U compatibility), Model 3124 (ultra-quiet 140V DC motor with Alexa integration), Model 3120HB (battery backup with 15-year motor warranty), and Model 6170H (wall-mount jackshaft with Safe-T-Pulse). The business does not own the underlying technology; it is a reseller and installer of Genie-manufactured hardware. Supporting service lines include traditional, modern, carriage house, and custom door installations, plus spring adjustment, track alignment, lubrication, and safety sensor servicing.

Genie Sales & Service operates a direct-to-consumer, field-service business model with no published pricing and quote-based billing, supplemented by free phone estimates. Customer acquisition is driven by Nextdoor community recommendations, local SEO across service-area landing pages, and word-of-mouth referral. There is no recurring revenue layer, no proprietary software product, and no app or API surface; the company has no institutional funding, no parent company, and operates as an independent owner-operator enterprise.

Name

Genie Sales And Service

Legal name

Genie Sales & Service Co.

Website

https://geniesalesandservice.com

Company type

Private

Founded year

1957

Operating status

Operating

Short description

Genie Sales & Service is a family- and veteran-owned garage door installation, opener sales, and repair company founded in 1957 in Lewisville, Texas, serving residential homeowners across 19 cities in Denton County and the Dallas-Fort Worth metroplex.

Ownership category

akta.pro rank

Product category

Garage Door Services

akta.pro primary industry

Garage Door Opener Repair & Replacement (HSAGAMAA)

akta.pro secondary industries

Smart Garage Door & Gate Controllers Retail (CRAIAMAK), Garage Door Spring Repair & Replacement (Torsion/Extension) (HSAGAMAB), Garage Door Track & Alignment Repair (HSAGAMAD)

Keywords

• Garage door installation
• Garage door openers
• Garage door repair
• Garage door maintenance
• Residential garage services

Headquarters

HQ city

Lewisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Garage Door Installation Services: One-time installation of residential and commercial garage doors including traditional, modern, carriage house, and custom options
2. Garage Door Openers Sales: Sale and professional installation of Genie Pro Series garage door openers including chain-drive, belt-drive, screw-drive, and jackshaft models
3. Garage Door & Opener Maintenance Services: Repair and maintenance services including routine inspection, lubrication, spring adjustment, track cleaning, and safety feature testing

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Genie Sales & Service sells and professionally installs Genie Pro Series garage door openers (Models 2128, 3124, 3120HB, and 6170H) with integrated Aladdin Connect Wi-Fi smart technology. The company also installs residential and commercial garage doors in traditional, modern, carriage house, and custom styles, and provides on-site repair and maintenance services including spring replacement, track alignment, lubrication, and safety sensor testing across Lewisville, Texas and surrounding Denton County communities.

Product overview

Genie Sales & Service is a garage door service company offering installation, openers, and maintenance services. The core product offering centers on Genie Pro Series garage door openers (Models 2128, 3124, 3120HB, and 6170H) with integrated Aladdin Connect smart Wi-Fi technology. Services include garage door installation (traditional, modern, carriage house, and custom styles) and comprehensive maintenance/repair services for garage doors and openers.

Differentiator

Problem solved

Functional benefit

Products and services

• Garage Door Installation Professional garage door installation services for residential and commercial properties, offering traditional, modern, carriage house, and custom garage doors fitted to customer needs and budget.
• Garage Door Openers Sale of high-quality Genie Pro Series garage door openers, including belt-drive, chain-drive, screw-drive, and jackshaft (wall-mount) openers with smart Wi-Fi connectivity.
• Genie 2128 Garage Door Opener Wi-Fi-connected garage door opener with Aladdin Connect smart system, DC motor with Soft Start & Stop control, belt or chain drive option, opening speed up to 7.0 inches per second, HomeLink and Car2U compatible.
• Genie 3124 Garage Door Opener Ultra-quiet garage door opener with 140V DC motor, integrated Aladdin Connect Wi-Fi, works with Alexa, opening speed up to 7.5 inches per second, battery backup compatible.
• Genie 3120HB Garage Door Opener Professional line garage door opener with integrated Wi-Fi/Aladdin Connect, battery backup included, opening speed 7.0 inches per second, 15-year motor warranty.
• Genie 6170H Wall-Mount Garage Door Opener Wall-mount Pro Series garage door opener that attaches directly to the garage door spring tube, eliminating the traditional rail and powerhead from the ceiling for a clean, open garage look.
• Garage Door & Opener Maintenance Professional repair and maintenance services for garage doors and openers, including routine inspection, lubrication, spring adjustment/replacement, track cleaning/alignment, and safety sensor testing.

Quantifiable outcome

• Quick same-day service available for repairs
• +2 more outcomes

Named customers7 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature6 records

Partnerships

One partnership is on record.

• Genie CompanycoreChannel Partner/ Reseller/ DistributorGenie Sales & Service is the oldest Genie dealer in the country, authorized to sell and install Genie Pro Series garage door openers. The company offers Genie products including models 2128, 3124, 3120HB, and 6170 with full manufacturer warranty support.

Scale indicators4 records

Recent moves4 records

Expansion highlights3 records

Others

• Clopay: Largest U.S. residential garage door manufacturer. Supplies door panels to installers and service providers like Genie Sales & Service rather than competing in the local service category directly.
• Genie Company: Manufacturer of Genie garage door openers, including the Pro Series models Genie Sales & Service sells. Acts as the company's exclusive product supplier and strategic channel partner rather than a direct service competitor.
• Wayne Dalton: Manufacturer of residential and commercial garage doors and openers supplying dealers, builders, and service providers. Adjacent supplier to the Genie Sales & Service ecosystem rather than a direct service competitor.
• Raynor: Manufacturer of residential, commercial, and industrial garage doors and openers. Acts as a product supplier to authorized dealers in the same category Genie Sales & Service operates in.
• Amarr: Manufacturer of residential and commercial garage doors. Functions as a product supplier to dealers and service operators comparable to Genie Sales & Service rather than as a service competitor.

Direct peers

• DFW Garage Door: Local North Texas garage door service provider offering residential installation and repair in the same Dallas-Fort Worth metroplex that Genie Sales & Service operates in, making it a direct local competitor.
• A1 Garage Door Service: National garage door service chain offering residential installation, repair, and opener replacement across multiple U.S. metros, directly comparable to Genie Sales & Service in service mix and target customer.
• Precision Door Service: National garage door service franchise providing residential and commercial installation, repair, and opener services with a similar direct-to-consumer field-service model to Genie Sales & Service.

Broad incumbents

• Overhead Door: Established national manufacturer and operator of garage doors and openers with a branded service network. Overlaps with Genie Sales & Service across product category and service capability, but operates at much larger scale and as a manufacturer-distributor rather than a local dealer.
• LiftMaster: Major U.S. manufacturer of residential and commercial garage door openers (Chamberlain Group). Competes with Genie — the company's exclusive product partner — in the smart opener category, and serves a similar installer channel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Genie Sales And Service