Data Recovery Specialists
Data Recovery Specialists is a UK private firm that recovers data from failed hard drives, RAID arrays, SSDs, USB drives, SD cards and mobile phones for individual consumers and enterprises. It operates ISO-accredited laboratories with Class 100 clean rooms across eight UK offices.
- Company typePrivate
- Founded1983
- HeadquartersCardiff, United Kingdom
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Data Recovery Specialists does
Data Recovery Specialists, trading as Data Recovery Services Limited, is a UK-based specialist data recovery firm headquartered in Cardiff with seven additional regional offices across England, Scotland and Wales. The company recovers data from failed hard drives, RAID/server arrays, solid-state drives, USB and external drives, SD/microSD cards, and Android and iPhone mobile devices for both individual consumers and enterprise customers. Service delivery rests on ISO 27001 and ISO 9001 accredited laboratories equipped with Class 100 clean rooms, proprietary recovery tooling (including PC3K data extractors, platter extraction equipment and head replacement tools), and a catalogued donor spare-parts library of more than 14,000 components, with stated recovery success rates of 98% for hard drives and RAID and a 77% drive repair rate.
The business operates a transactional, one-off service model: customers initiate engagement via a phone line, online price calculator or in-person office visit, the device is collected or dropped off free of charge, a no-obligation diagnosis and recoverable file listing is provided, and a fixed-price quotation is issued (no recovery, no fee). Typical turnaround is 48 hours, with emergency service available. Pricing varies by device type and complexity, with hard drive repair starting at £395 and shipping fees scaled by package weight. The company holds ISO 27001 and ISO 9001 accreditation, follows ACPO electronic evidence guidelines, and cites named enterprise and government clients including British Petroleum, NHS, EDF Energy, National Grid, UBS, BBC, Warner Bros, Qatar Airways, Ministry of Defence and UK Police Forces, alongside roughly 36,000 businesses and individuals per year.
The firm is privately held under its parent Fields Associates Ltd, operates an affiliate data-processing relationship with Fields Data Recovery, and distributes through direct phone sales, self-service digital tools, eight regional offices and free UK-wide collection. Its marketing relies primarily on organic search, a content blog covering storage technology and troubleshooting, customer testimonials and enterprise logo display, with light social media presence on Facebook and Twitter. No outside venture or growth equity funding is disclosed in the available material.
Data Recovery Specialists firmographics
Firmographics- Name
- Data Recovery Specialists
- Legal name
- Data Recovery Services Limited
- Website
- https://datarecoveryspecialists.co.uk
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Data Recovery Specialists is a UK private firm that recovers data from failed hard drives, RAID arrays, SSDs, USB drives, SD cards and mobile phones for individual consumers and enterprises. It operates ISO-accredited laboratories with Class 100 clean rooms across eight UK offices.
- Ownership category
- akta.pro rank
Data Recovery Specialists industry classification
Industry- Product category
- Data Recovery Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)
- akta.pro secondary industry
- Managed Backup Operations (On-Prem & Hybrid) (BPAEALAC)
Keywords
Where Data Recovery Specialists is headquartered
LocationHeadquarters
- HQ city
- Cardiff
- HQ country
- United Kingdom
- HQ region
- Europe
Offices8 records
Markets served
Data Recovery Specialists business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
Revenue model
- Data Recovery Services: One-time fees for data recovery from failed storage devices including hard drives, SSDs, RAID arrays, USB drives, SD cards, and mobile phones. Free diagnostic assessment followed by fixed-price quotation. No recovery, no fee policy applies.
- Hard Drive Repair: Physical repair and rebuilding of failed hard drives including PCB replacement, head replacement, and motor repairs. Parts may be charged separately with client approval.
- Shipping Services: Fee-based return shipping for recovered data and media, with free standard return shipping for qualifying items under 2kg. Courier services available at additional cost.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free Diagnosis |
| Unit Pricing | Pay-as-you-go | Standard Data Recovery |
| Unit Pricing | Pay-as-you-go | Shipping Costs |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Data Recovery Specialists product offering
Product offeringCore offering
Data Recovery Specialists provides professional data recovery services for hard disk drives, SSDs, RAID/server arrays, USB drives, mobile phones (Android and iPhone), and SD/flash cards. Recoveries are performed in ISO-accredited laboratories equipped with Class 100 clean rooms and proprietary tools, with a no-recovery-no-fee policy after a free diagnostic assessment. The company also offers physical hard drive repair services (PCB, head, motor, platter work) and serves both enterprise and consumer customers across the UK.
Product overview
Data Recovery Specialists offers a comprehensive suite of data recovery services for individuals and businesses. The core offering consists of specialized recovery services for Hard Drives, RAID arrays, SSDs, USB drives, mobile phones (Android and iPhone), and SD cards, supported by a Hard Drive Repair service for physical repairs. A Price Calculator tool enables customers to estimate costs before committing to service. The company operates Class 100 clean rooms, maintains an extensive parts library of over 14,000 donor spare parts, and delivers a no-obligation diagnostic assessment followed by a fixed-price quotation with typical 48-hour turnaround.
Differentiator
Problem solved
Functional benefit
Products and services
- Hard Drive Recovery Data recovery service for hard disk drives handling mechanical, electronic, and logical failures, including deleted partitions, formatted drives, and other data loss scenarios. Offered to both individual consumers and enterprise organizations.
- RAID Recovery Recovery service for RAID arrays, VMware, and server data from failed configurations, damaged disks, corruption, and configuration failures, with a 98% success rate. Targeted at enterprise customers with server infrastructure.
- SSD Recovery
- USB Drive Recovery Recovery service for portable and external USB drives from mechanical, electronic, and logical failures using over 14,000 donor spare parts.
- Android Phone Recovery Recovery of photos, WhatsApp messages, SMS texts, and files from damaged Android devices using NAND and flash memory techniques.
- iPhone Recovery Recovery service for iPhone data including photos, messages, and files from damaged Apple mobile devices.
- SD Card Recovery Recovery from damaged SD, SDHC, and MicroSD cards using chip-off, JTAG, PC-3000 Spider Board, and advanced flash recovery techniques.
- Hard Drive Repair Physical repair and rebuilding of failed hard drives including PCB replacement, head replacement, motor repairs, and platter damage, using proprietary tools and Class 100 clean rooms. Parts may be charged separately with client approval.
Quantifiable outcome
- 98% recovery success rate for hard drives and RAID systems
- +3 more outcomes
Companies that use Data Recovery Specialists
Customer profileNamed customers19 records
Segments2 records
Data Recovery Specialists technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Data Recovery Specialists partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Fields Data RecoveryminorAffiliate partner operating under Fields Associates Ltd. Customer data may be shared with Fields Data Recovery for fulfilment of data recovery orders. Fields Data Recovery privacy policy governs data handling.
Scale indicators10 records
Recent moves1 record
Expansion highlights4 records
Data Recovery Specialists competitors and assessment
Company assessmentDirect peers
- CBL Data Recovery: Specialist data recovery operator (also operating under the datarecovery.com brand) running clean-room labs for HDD, SSD, RAID, and tape recovery — overlapping service catalogue and customer type.
- SalvageData: US specialist offering HDD, SSD, RAID, and mobile recovery with certified clean rooms and enterprise SLA options — directly comparable delivery model and customer base.
- Gillware Data Recovery: North American data recovery specialist offering HDD, SSD, RAID, flash, and mobile recovery with in-house clean-room facilities — directly comparable service mix and customer segment.
- SecureData Recovery Services: Specialist recovery provider offering certified clean-room service across HDDs, SSDs, RAID arrays, and virtualised environments, targeting enterprise and regulated-industry customers.
- DriveSavers: US-based specialist data recovery provider for HDDs, SSDs, RAID, and mobile devices, operating certified clean rooms and serving enterprise, government, and law-enforcement clients — a near-identical service model to Data Recovery Specialists.
Emerging players
- Stellar Data Recovery: Vendor of recovery software and services covering HDD, SSD, RAID, and photo recovery; comparable end-customer use cases but with a stronger software/DIY angle than a clean-room service.
- ReclaiMe: Niche player focused on RAID, NAS, and storage-system recovery tooling and services; comparable RAID-recovery specialism but with a more software-led delivery model.
Broad incumbents
- Kroll Ontrack: Global, broad-line data recovery and ediscovery incumbent within Kroll; competes head-on in RAID/HDD/SSD recovery and forensic work but as part of a much wider legal-technologies portfolio.
- IBM Data Recovery Services: Large incumbent offering enterprise storage and recovery services as part of its wider infrastructure portfolio; competes for the same enterprise/regulated workloads but without a specialist-only focus.
Others
- Fields Data Recovery: Affiliated UK partner that fulfils orders placed with Data Recovery Specialists under an affiliate/data-processing arrangement; relevant ecosystem connection rather than a direct competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Data Recovery Specialists social profiles
Digital presenceData Recovery Specialists compliance and trust
Trust signalCompliance2 records
Data Recovery Specialists financial estimates
Financial estimateRevenue estimate
Valuation estimate
Data Recovery Specialists leadership team
Management profileNumber of profiles
Data Recovery Specialists funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Data Recovery Specialists M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Data Recovery Specialists
What does Data Recovery Specialists do?
Data Recovery Specialists provides professional data recovery services for hard disk drives, SSDs, RAID/server arrays, USB drives, mobile phones (Android and iPhone), and SD/flash cards. Recoveries are performed in ISO-accredited laboratories equipped with Class 100 clean rooms and proprietary tools, with a no-recovery-no-fee policy after a free diagnostic assessment. The company also offers physical hard drive repair services (PCB, head, motor, platter work) and serves both enterprise and consumer customers across the UK.
Is Data Recovery Specialists a public or private company?
Data Recovery Specialists is a private company. It is classified as corporate owned and is currently operating.
When was Data Recovery Specialists founded?
Data Recovery Specialists was founded in 1983. It employs 1 to 10 people.
Where is Data Recovery Specialists based?
Data Recovery Specialists is headquartered in Cardiff, United Kingdom, in the Europe region.
How does Data Recovery Specialists make money?
Three revenue lines are on record. Data Recovery Services are the primary driver. The others are hard Drive Repair and shipping Services.
Who are Data Recovery Specialists's main competitors?
Direct peers on record are CBL Data Recovery, SalvageData, Gillware Data Recovery, SecureData Recovery Services and DriveSavers. Emerging players are Stellar Data Recovery and ReclaiMe. Broad incumbents are Kroll Ontrack and IBM Data Recovery Services. Fields Data Recovery is listed as an others.
Does Data Recovery Specialists have an API?
No public API is recorded for Data Recovery Specialists.
What industry is Data Recovery Specialists in?
Data Recovery Specialists's product category is Data Recovery Services. Its primary akta.pro industry code is CRACAJAJ, Data Recovery, Device Unlocking & Software Repair Services, with a secondary code of BPAEALAC, Managed Backup Operations (On-Prem & Hybrid). Its NAICS code is 8112 and its SIC code is 7600.