What DriveSavers does

DriveSavers, Inc. is a privately held data recovery services provider founded in 1985 and headquartered in Novato, California. The company recovers data from virtually every category of digital storage media — internal and external HDDs, SSDs, RAID/NAS/SAN systems, smartphones and tablets, USB and SD cards, tape media, and cryptocurrency hardware and software wallets — and serves four primary customer segments: home users, small businesses, enterprises, and public sector (federal/state/local/education) clients. It delivers services through three channels: in-lab recovery at its California facility, secure remote recovery for non-mechanical cases, and onsite recovery for physically damaged devices, supported by tiered service plans (Priority 24/7, Standard 1–2 business days, Economy 5–7 business days).

The underlying technology stack is anchored by proprietary X-ray diagnostics for non-destructive failure identification, BGA rework capabilities, and the industry's largest ISO Class 5 Certified Cleanroom for HDD physical repairs, all developed and maintained by an in-house R&D team. Exclusive technical partnerships with leading storage and controller manufacturers (Apple, Samsung, Western Digital, Seagate, SanDisk, Kingston, HP, Dell, IBM, EMC, NetApp) provide access to proprietary tooling and enable DriveSavers to open sealed devices without voiding manufacturer warranties. Compliance posture includes SOC 2 Type II, HIPAA, FERPA, SSAE 18, and GSA Contractor status, which together qualify the firm for regulated enterprise and government workloads.

Revenue is generated on a professional-services, quote-based model with pricing driven by recovery complexity and selected turnaround tier; a no-data-no-charge guarantee backs each engagement. The go-to-market combines direct 24/7 phone sales with a horizontal Business Partner Program of 20,000+ registered IT MSPs, VARs, forensics firms, incident-response firms, breach coaches, and insurance carriers, plus specialized partner tracks for government, education, professional photographers, digital artists, and resellers. The company reports 200,000+ lifetime device recoveries, a 4.9/5.0 BirdEye rating (428 reviews), and recently expanded internationally with an Australia launch in April 2025.

Name

DriveSavers

Legal name

DriveSavers, Inc.

Website

https://drivesaversdatarecovery.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

51–100 employees

Short description

DriveSavers is a privately held data recovery services provider founded in 1985, recovering data from all digital storage media for consumers, businesses, enterprises, and government clients via a certified secure lab, remote, and onsite delivery model.

Ownership category

akta.pro rank

Product category

Data Recovery Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121)

akta.pro primary industry

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)

Keywords

• Data recovery services
• Hard drive recovery
• RAID data recovery
• SSD data recovery
• Smartphone data recovery

Headquarters

HQ city

Novato

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Data Recovery Services: Core revenue stream from recovering data from all types of digital storage devices. Pricing is quote-based, determined by complexity and completeness of recovery and selected turnaround time. Service tiers include Priority (ASAP, 24/7), Standard (1-2 business days), and Economy (5-7 business days). Payment collected upon completion before shipping. The company accepts major credit cards, PayPal, Affirm financing, purchase orders, and NET terms for approved corporations and government institutions.
2. Data Erasure and Verification Service: Additional service offering for secure data destruction and verification, including NSA and DOD-approved degausser to permanently destroy residual data on old storage devices.
3. Crypto Recovery Services: Specialized cryptocurrency wallet recovery services with dedicated phone line (1-888-399-6637) and intake form. Pricing based on wallet size and complexity.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

DriveSavers provides professional data recovery services for all types of digital storage media, including hard drives, SSDs, RAID/NAS/SAN systems, smartphones, tablets, USB drives, SD cards, tape, and cryptocurrency wallets. The company performs in-lab, onsite, and secure remote recoveries using proprietary tools, X-ray diagnostic technology, and an ISO Class 5 Certified Cleanroom, serving consumers, businesses, and government institutions since 1985.

Product overview

DriveSavers is a data recovery services company founded in 1985, offering a comprehensive portfolio of recovery services organized around device types (hard drives, SSDs, smartphones, RAID/NAS/SAN systems, tape, and removable media) and specialized use cases (cryptocurrency, ransomware, VMware, databases). The core offering comprises tiered service plans (Priority, Standard, Economy) with in-lab, onsite, and secure remote delivery options. Enterprise and institutional customers access specialized partner programs (Business, Government, Educational, Professional Photographers, Digital Arts, Reseller) providing discounts and dedicated support. Proprietary technologies include X-ray diagnostics and an ISO Class 5 Certified Cleanroom for physical repairs. The company holds SOC 2 Type II, HIPAA, and manufacturer authorizations, supporting operations across 20,000+ business partners globally.

Differentiator

Problem solved

Functional benefit

Products and services

• Hard Drive Recovery Recovery services for internal and external hard disk drives (HDDs) on Mac and PC systems, addressing logical problems, physical damage, or natural disaster effects.
• iPhone Data Recovery Specialized data recovery for iPhones and iOS devices, including those affected by Error 14 or Error 1110 issues, using flash memory technology.
• RAID Data Recovery Recovery services for all RAID configurations (RAID 0 through RAID Z3) including HP ProLiant, Dell PowerEdge, IBM xSeries, and other enterprise systems.
• SSD Data Recovery Solid-state drive data recovery for NAND flash-based devices, including support for encrypted SSDs, leveraging technical partnerships with SanDisk, SandForce, Kingston, OWC, and OCZ.
• Laptop Data Recovery Recovery services for laptop drives including MacBook, Dell, Lenovo IdeaPad, and HP Notebook, supporting HDDs, SSDs, and embedded flash storage.
• Smartphone and Tablet Data Recovery Recovery services for smartphones and tablets including iPhone, Android, and Windows Mobile devices.
• External Hard Drive Recovery Recovery services for external hard drives and solid-state drives from all manufacturers.
• SD Card and Camera Card Data Recovery Flash memory card recovery for SD, SDHC, SDXC, microSD, CompactFlash, and other camera memory cards, supporting SanDisk, Kingston, Lexar, and Sony.
• USB Flash Drive Recovery Recovery services for USB Type-A, Type-C, micro USB, and Lightning flash drives, addressing physical damage, logical errors, and accidental deletion.
• Cryptocurrency Data Recovery Cryptocurrency wallet recovery service for hardware and software wallets including Ledger, Trezor, MetaMask, and others, handling forgotten passwords, wallet corruption, and damaged devices.
• NAS Data Recovery Network-attached storage recovery services for all NAS manufacturers and configurations.
• SAN Data Recovery Storage area network data recovery for enterprise SAN systems.
• Ransomware Data Recovery Recovery services for systems compromised by ransomware attacks, including repairing encrypted files, using decryptors, and recovering unaffected data versions.
• VMware and Virtual Machine Data Recovery Virtual machine data recovery for VMware environments (vSphere, ESXi, Workstation, Server, Fusion, vCloud) and other virtualization platforms.
• Tape Data Recovery Recovery services for all types of tape media including physical damage, data corruption, and environmental factors.
• Database Recovery Recovery services for corrupted or damaged databases including SQL Server and other enterprise database systems.
• Secure Remote Data Recovery Secure remote recovery service for data loss situations not involving mechanical or physical damage, suitable for RAID, NAS, SAN systems, and sensitive data requiring on-premises retention.
• Data Erasure and Verification Secure data erasure service with verification for old storage devices, using NSA and DOD-approved degausser for permanent data destruction.

Quantifiable outcome

• Over 200,000 successful device recoveries
• +4 more outcomes

Named customers18 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eleven partnerships are on record, tiered flagship and core.

• James HowellsflagshipStrategic or Co-development PartnerJames Howells, famous for his cryptocurrency recovery expertise, has partnered with DriveSavers as his official data recovery partner. He states: 'When it comes to recovering crypto assets, there's only one company I trust. That's why I've made DriveSavers my official data recovery partner.'
• ApplecoreStrategic or Co-development PartnerApple authorizes DriveSavers to open sealed device mechanisms without voiding original warranty. DriveSavers was the first data recovery company to successfully recover data from an iPhone. View Apple warranty agreement with DriveSavers at support.apple.com/en-us/102020.
• Canon, Kodak, Nikon, Olympus, SonycoreStrategic or Co-development PartnerMajor digital camera manufacturers were the first to refer customers to DriveSavers for data recovery. Since 1985, all major CompactFlash, SD, and other digital camera memory card manufacturers have referred customers to DriveSavers.
• SanDisk, SandForce, Kingston, OWC, OCZcoreTechnology or IntegrationTechnical partnerships with leading SSD and component manufacturers have equipped DriveSavers engineers with specialized tools and methods for SSD data recovery. These tight-knit collaborations paired with R&D dedication have made DriveSavers a leader in NAND flash-based data recovery.
• HP, Dell, IBM, EMC, NetApp, Supermicro, Intel, AMDcoreTechnology or IntegrationTechnical partnerships with RAID systems and controller manufacturers grant DriveSavers exclusive access to methods, tools, and technologies that aid in RAID data recovery from SSDs, HDDs, and intricate hybrid storage systems.
• All Major NAS ManufacturerscoreTechnology or IntegrationAll major NAS manufacturers approve and recommend DriveSavers data recovery services. Working with DriveSavers will not void the original warranty. Manufacturer relationships enable engineers to develop proprietary techniques, tools, and technologies.
• All Leading Storage Media ManufacturerscoreTechnology or IntegrationAll leading storage media manufacturers authorize DriveSavers to open sealed drive mechanisms without voiding the original warranty, allowing customers to receive an in-warranty device replacement from the manufacturer.
• Digital Forensics FirmscoreStrategic or Co-development PartnerDigital Forensic firms partner with DriveSavers because they are familiar with DriveSavers tools and processes. This allows collaboration as images are collected and accelerates the data recovery process.
• Incident Response (IR) FirmscoreStrategic or Co-development PartnerIR firms partner with DriveSavers because of their intimate understanding of TA Comms, Negotiation, and overall IR process. DriveSavers works with IR partners to balance data recovery efforts against their timelines.
• Data Privacy Law FirmscoreStrategic or Co-development PartnerDriveSavers is a qualified vendor for breach coaches who need rapid response to assess data loss complexity and associated risks, and evaluate recovery possibility. DriveSavers operates under privilege and maintains communication with counsel.
• Insurance CarrierscoreStrategic or Co-development PartnerDriveSavers delivers value to insurance carriers by responding quickly and offering rapid recovery evaluation that measures viability of recovery and may offer an alternative to paying the ransom, reducing business interruption costs.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• CBL Data Recovery: CBL operates an Australian data recovery lab with ISO Class 5 cleanroom capability, serving HDD, SSD, RAID, NAS, and mobile devices; comparable as a regional specialist and a direct peer in DriveSavers' newly expanded Australian market.
• Datarecover.com (Eassthrough): Datarecover.com runs a U.S. cleanroom-equipped data recovery lab serving consumer, business, and enterprise customers with HDD, SSD, and RAID recovery — directly comparable to DriveSavers' lab-based service model.
• Ontrack Data Recovery (KLDiscovery): Ontrack is one of the largest global data recovery specialists, offering recovery services for HDDs, SSDs, RAID/NAS/SAN, tape, virtual environments, and ransomware across enterprise and consumer segments — directly comparable to DriveSavers' full-stack offerings and enterprise go-to-market.
• Gillware Data Recovery: Gillware is a U.S.-based data recovery laboratory serving consumers, businesses, and government clients with HDD, SSD, RAID/NAS, and smartphone recovery — directly comparable in service breadth, customer segments, and cleanroom-based physical recovery approach.
• Secure Data Recovery Services: Secure Data Recovery operates a network of SSAE 18 / SOC 2 certified labs offering recovery for HDDs, SSDs, RAID/NAS/SAN, mobile devices, and enterprise storage — closely overlapping with DriveSavers on certification-led enterprise positioning and service breadth.
• SalvageData: SalvageData provides data recovery services across consumer and enterprise segments, with capabilities spanning HDDs, SSDs, RAID, and mobile devices; comparable to DriveSavers as a generalist U.S. recovery provider targeting both individual and business customers.
• ACE Data Recovery: ACE Data Recovery runs multiple Class 10 ISO-certified cleanrooms and offers recovery for HDDs, SSDs, RAID, NAS, and mobile devices — closely comparable to DriveSavers on cleanroom-based engineering and multi-device, multi-segment coverage.
• Stellar Data Recovery: Stellar offers both software tools and professional data recovery services for HDDs, SSDs, RAID, and mobile devices across consumer and business markets; relevant as a hybrid DIY-plus-service peer to DriveSavers' pure services model.

Others

• Backblaze: Backblaze provides cloud backup and B2 object storage for consumers and businesses. Adjacent rather than competitive: Backblaze's cloud backups reduce the need for incident-based recovery services over time, shaping the secular demand environment DriveSavers operates in.

Broad incumbents

• Seagate Rescue Data Recovery Services: Seagate offers an in-house data recovery service for its own drives via Rescue plans, plus manufacturer-level diagnostics. Comparable to DriveSavers as an incumbent hardware-vendor-affiliated recovery path, though narrower in scope (own drives only) and driven by the same manufacturer ecosystem DriveSavers sells into.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/drivesavers
• YouTubeyoutube.com/channel/UCBlynLMdFWQgid-Gwm0zJ1A
• Facebookfacebook.com/drivesavers
• LinkedInow.ly/Tvl33
• Instagraminstagram.com/drivesavers

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DriveSavers