Data Recovery Specialists

What Data Recovery Specialists does

Data Recovery Specialists, trading as Data Recovery Services Limited, is a UK-based specialist data recovery firm headquartered in Cardiff with seven additional regional offices across England, Scotland and Wales. The company recovers data from failed hard drives, RAID/server arrays, solid-state drives, USB and external drives, SD/microSD cards, and Android and iPhone mobile devices for both individual consumers and enterprise customers. Service delivery rests on ISO 27001 and ISO 9001 accredited laboratories equipped with Class 100 clean rooms, proprietary recovery tooling (including PC3K data extractors, platter extraction equipment and head replacement tools), and a catalogued donor spare-parts library of more than 14,000 components, with stated recovery success rates of 98% for hard drives and RAID and a 77% drive repair rate.

The business operates a transactional, one-off service model: customers initiate engagement via a phone line, online price calculator or in-person office visit, the device is collected or dropped off free of charge, a no-obligation diagnosis and recoverable file listing is provided, and a fixed-price quotation is issued (no recovery, no fee). Typical turnaround is 48 hours, with emergency service available. Pricing varies by device type and complexity, with hard drive repair starting at £395 and shipping fees scaled by package weight. The company holds ISO 27001 and ISO 9001 accreditation, follows ACPO electronic evidence guidelines, and cites named enterprise and government clients including British Petroleum, NHS, EDF Energy, National Grid, UBS, BBC, Warner Bros, Qatar Airways, Ministry of Defence and UK Police Forces, alongside roughly 36,000 businesses and individuals per year.

The firm is privately held under its parent Fields Associates Ltd, operates an affiliate data-processing relationship with Fields Data Recovery, and distributes through direct phone sales, self-service digital tools, eight regional offices and free UK-wide collection. Its marketing relies primarily on organic search, a content blog covering storage technology and troubleshooting, customer testimonials and enterprise logo display, with light social media presence on Facebook and Twitter. No outside venture or growth equity funding is disclosed in the available material.

Name

Data Recovery Specialists

Legal name

Data Recovery Services Limited

Website

https://datarecoveryspecialists.co.uk

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

1–10 employees

Short description

Data Recovery Specialists is a UK private firm that recovers data from failed hard drives, RAID arrays, SSDs, USB drives, SD cards and mobile phones for individual consumers and enterprises. It operates ISO-accredited laboratories with Class 100 clean rooms across eight UK offices.

Ownership category

akta.pro rank

Product category

Data Recovery Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)

akta.pro secondary industry

Managed Backup Operations (On-Prem & Hybrid) (BPAEALAC)

Keywords

• Data recovery services
• Hard drive recovery
• RAID array recovery
• SSD data recovery
• Mobile phone recovery

Headquarters

HQ city

Cardiff

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Revenue model

1. Data Recovery Services: One-time fees for data recovery from failed storage devices including hard drives, SSDs, RAID arrays, USB drives, SD cards, and mobile phones. Free diagnostic assessment followed by fixed-price quotation. No recovery, no fee policy applies.
2. Hard Drive Repair: Physical repair and rebuilding of failed hard drives including PCB replacement, head replacement, and motor repairs. Parts may be charged separately with client approval.
3. Shipping Services: Fee-based return shipping for recovered data and media, with free standard return shipping for qualifying items under 2kg. Courier services available at additional cost.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Data Recovery Specialists provides professional data recovery services for hard disk drives, SSDs, RAID/server arrays, USB drives, mobile phones (Android and iPhone), and SD/flash cards. Recoveries are performed in ISO-accredited laboratories equipped with Class 100 clean rooms and proprietary tools, with a no-recovery-no-fee policy after a free diagnostic assessment. The company also offers physical hard drive repair services (PCB, head, motor, platter work) and serves both enterprise and consumer customers across the UK.

Product overview

Data Recovery Specialists offers a comprehensive suite of data recovery services for individuals and businesses. The core offering consists of specialized recovery services for Hard Drives, RAID arrays, SSDs, USB drives, mobile phones (Android and iPhone), and SD cards, supported by a Hard Drive Repair service for physical repairs. A Price Calculator tool enables customers to estimate costs before committing to service. The company operates Class 100 clean rooms, maintains an extensive parts library of over 14,000 donor spare parts, and delivers a no-obligation diagnostic assessment followed by a fixed-price quotation with typical 48-hour turnaround.

Differentiator

Problem solved

Functional benefit

Products and services

• Hard Drive Recovery Data recovery service for hard disk drives handling mechanical, electronic, and logical failures, including deleted partitions, formatted drives, and other data loss scenarios. Offered to both individual consumers and enterprise organizations.
• RAID Recovery Recovery service for RAID arrays, VMware, and server data from failed configurations, damaged disks, corruption, and configuration failures, with a 98% success rate. Targeted at enterprise customers with server infrastructure.
• SSD Recovery
• USB Drive Recovery Recovery service for portable and external USB drives from mechanical, electronic, and logical failures using over 14,000 donor spare parts.
• Android Phone Recovery Recovery of photos, WhatsApp messages, SMS texts, and files from damaged Android devices using NAND and flash memory techniques.
• iPhone Recovery Recovery service for iPhone data including photos, messages, and files from damaged Apple mobile devices.
• SD Card Recovery Recovery from damaged SD, SDHC, and MicroSD cards using chip-off, JTAG, PC-3000 Spider Board, and advanced flash recovery techniques.
• Hard Drive Repair Physical repair and rebuilding of failed hard drives including PCB replacement, head replacement, motor repairs, and platter damage, using proprietary tools and Class 100 clean rooms. Parts may be charged separately with client approval.

Quantifiable outcome

• 98% recovery success rate for hard drives and RAID systems
• +3 more outcomes

Named customers19 records

Segments2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Fields Data RecoveryminorOthersAffiliate partner operating under Fields Associates Ltd. Customer data may be shared with Fields Data Recovery for fulfilment of data recovery orders. Fields Data Recovery privacy policy governs data handling.

Scale indicators10 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• CBL Data Recovery: Specialist data recovery operator (also operating under the datarecovery.com brand) running clean-room labs for HDD, SSD, RAID, and tape recovery — overlapping service catalogue and customer type.
• SalvageData: US specialist offering HDD, SSD, RAID, and mobile recovery with certified clean rooms and enterprise SLA options — directly comparable delivery model and customer base.
• Gillware Data Recovery: North American data recovery specialist offering HDD, SSD, RAID, flash, and mobile recovery with in-house clean-room facilities — directly comparable service mix and customer segment.
• SecureData Recovery Services: Specialist recovery provider offering certified clean-room service across HDDs, SSDs, RAID arrays, and virtualised environments, targeting enterprise and regulated-industry customers.
• DriveSavers: US-based specialist data recovery provider for HDDs, SSDs, RAID, and mobile devices, operating certified clean rooms and serving enterprise, government, and law-enforcement clients — a near-identical service model to Data Recovery Specialists.

Emerging players

• Stellar Data Recovery: Vendor of recovery software and services covering HDD, SSD, RAID, and photo recovery; comparable end-customer use cases but with a stronger software/DIY angle than a clean-room service.
• ReclaiMe: Niche player focused on RAID, NAS, and storage-system recovery tooling and services; comparable RAID-recovery specialism but with a more software-led delivery model.

Broad incumbents

• Kroll Ontrack: Global, broad-line data recovery and ediscovery incumbent within Kroll; competes head-on in RAID/HDD/SSD recovery and forensic work but as part of a much wider legal-technologies portfolio.
• IBM Data Recovery Services: Large incumbent offering enterprise storage and recovery services as part of its wider infrastructure portfolio; competes for the same enterprise/regulated workloads but without a specialist-only focus.

Others

• Fields Data Recovery: Affiliated UK partner that fulfils orders placed with Data Recovery Specialists under an affiliate/data-processing arrangement; relevant ecosystem connection rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/DRSDataRecovery
• Facebookfacebook.com/DataRecoverySpecialists

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Data Recovery Specialists