Caritas IT

What Caritas IT does

Caritas IT GmbH is a Germany-based IT services provider founded in April 2018 by five entities drawn from the Catholic charitable sector: four Caritasverbände (Arnsberg-Sundern, Hamm, Herne, and Gütersloh) and CariPro GmbH (Gesellschaft zur Förderung caritativer Einrichtungen im Erzbistum Paderborn mbH). Headquartered at Olakenweg 5, 59457 Werl and registered as a private limited company (GmbH) under HRB 12487 at the Amtsgericht Arnsberg, the company delivers IT support, managed services, and outsourcing exclusively to church and welfare organizations — Caritasverbände, specialized associations (Fachverbände), daycare operators, Catholic parish associations, deaneries, and pastoral councils. The company employs approximately 20 staff and is led by Managing Director (Geschäftsführer) Robert Arens, with Elmar Marx serving as Chairman of the Shareholders' Meeting (Vorsitzender der Gesellschafterversammlung). Tax ID DE 319307277.

The service portfolio comprises general IT services (consulting, project support, rollout, hotline, and on-site service) plus a complete outsourcing offering that includes hosting in the company's own data center environment. Specialist application support is positioned as a competency across the stack from end-user devices to base technical services. The technology core is IT services infrastructure, specifically the owned data center environment that enables full-IT-outsourcing engagements differentiated by integration and interoperability with existing customer environments. Data protection is handled under the Kirchliches Datenschutzgesetz (KDG), aligning with GDPR, and the website uses HTTPS/SSL for transmission security. No APIs, SDKs, mobile apps, or AI/ML components are disclosed in the source material.

Caritas IT operates a sales-led, relationship-driven go-to-market model. Distribution is regional, with employees represented in Werl, OWL (Ostwestfalen-Lippe), Dortmund, and Warendorf to serve North Rhine-Westphalia customers in person. Revenue is generated through managed-services contracts (permanent support, hotline, on-site, full outsourcing) and professional-services engagements (project-based support for specific IT initiatives). Pricing is not publicly disclosed and is scoped flexibly per customer. The five founding entities function simultaneously as shareholders and anchor customers, producing a consortium ownership structure rather than a venture- or PE-backed structure; no funding rounds have been recorded.

Name

Caritas IT

Legal name

Caritas IT GmbH

Website

https://caritas-it.de

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Caritas IT GmbH is a German IT managed-services provider founded in 2018 by five Caritas-affiliated organizations. It delivers IT support, project services, hotline, on-site support, and outsourced hosting exclusively to Catholic church and welfare organizations in North Rhine-Westphalia.

Ownership category

akta.pro rank

Headquarters

HQ city

Arnsberg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. IT Managed Services: Comprehensive IT management services including permanent support for rollout, hotline, and on-site service operations
2. Project-based Services: Event-driven project support for specific IT requirements and digitalization initiatives
3. Hosting Services: Complete outsourcing including hosting in their own data center environment

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Caritas IT provides IT managed services, project support, and complete IT outsourcing to church and welfare organizations in Germany. Its services cover specialist applications, rollout implementation, a telephone/email hotline, and on-site technical support, with hosting delivered from the company's own data center environment. The offerings range from occasion-based project engagements to full outsourcing arrangements.

Product overview

Caritas IT offers a comprehensive IT services portfolio for church and welfare organizations. The core offering consists of general IT services (consulting, project support, rollout, hotline, and on-site service), complete outsourcing with hosting in their own data center, and specialist application support. Services range from occasion-based project support to permanent arrangements including a telephone/email hotline. The company was founded in April 2018 by five Caritas associations and serves customers from church and welfare sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Outsourcing with Hosting Complete IT outsourcing for church and welfare organizations, including hosting in the company's own data center environment. Customers delegate full IT management to Caritas IT, reducing the need for in-house IT staff and infrastructure investment.
• General IT Services IT services for church and welfare organizations including consulting, project support, rollout, hotline, and on-site service. Serves Caritasverbände, Fachverbände, daycare centers, parish associations, deaneries, and pastoral councils.
• IT-Hotline and Support Telephone and email support hotline for existing and prospective customers, staffed Monday-Thursday 8:00-16:30 and Friday 8:00-14:00. Customers raise IT issues through [email protected] or 02922 89 59 100.
• Project Support Occasion-based project support for specific IT initiatives and digitalization projects undertaken by church and welfare organizations.
• Rollout Support Permanent support for rollout operations and implementations at customer sites within the church and welfare sector.
• On-Site Service On-site technical service and support delivered by Caritas IT staff at customer locations across North Rhine-Westphalia.
• Specialist Applications Support Competent guidance and support through specialist applications, covering customer-facing workflows through to technical base services used by church and welfare organizations.

Named customers5 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core.

• Caritasverband Arnsberg-Sundern e.V.coreStrategic or Co-development Partner · 1 April 2018Founding member of Caritas IT GmbH. Robert Arens and Marek Konietzny represented this Caritas association in the founding. Provides ongoing IT services to the organization and acts as founding shareholder.
• Caritasverband Hamm e.V.coreStrategic or Co-development Partner · 1 April 2018Founding member represented by Tobias Berghoff and Elmar Marx (also Chairman of shareholders' meeting). Acts as founding shareholder and ongoing customer of Caritas IT services.
• Caritasverband Herne e.V.coreStrategic or Co-development Partner · 1 April 2018Founding member represented by Ansgar Montag. Provides ongoing IT services to the organization and acts as founding shareholder.
• Caritasverband für den Kreis Gütersloh e.V.coreStrategic or Co-development Partner · 1 April 2018Founding member represented by Matthias Timmermann. Acts as founding shareholder and ongoing customer of Caritas IT services.
• CariPro GmbHcoreStrategic or Co-development Partner · 1 April 2018CariPro GmbH (Gesellschaft zur Förderung caritativer Einrichtungen im Erzbistum Paderborn mbH) is a founding member represented by Meinolf Flottmeier. Acts as founding shareholder providing strategic support for charitable organizations.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• DATEV: German IT cooperative providing software, IT services, and consulting primarily to tax advisors, auditors, and legal professionals. Comparable as a cooperative-owned IT services provider serving a specific German professional vertical with deep domain expertise.
• SIEVERS-GROUP: German IT services and consulting firm offering managed services and digital transformation to mid-market customers. Comparable as a regional German IT services provider with similar target customer size and service mix.

Broad incumbents

• Atos Germany: Major global IT services provider with significant German operations delivering managed services, cloud, and digital workplace solutions. Comparable as a large-scale German managed IT services provider, though operating across many verticals.
• Allgeier Group: German IT services and technology group offering managed services, consulting, and software solutions across multiple verticals. Comparable as a German IT services provider serving mid-market and enterprise customers with a similar service portfolio breadth.
• NTT Data Deutschland: Global IT services provider with substantial German operations offering managed services, consulting, and digital transformation. Comparable as a large-scale German managed IT services competitor.
• All for One Group: Mid-market IT services and SAP consulting group headquartered in Germany serving a wide range of industries. Comparable as a German-speaking managed IT services provider, though not specialized in the church/welfare vertical.
• GFT Technologies: German IT services and software development company specializing in financial services digital transformation. Comparable as a German-headquartered IT services provider of similar scale, though focused on a different vertical.
• T-Systems: Deutsche Telekom subsidiary providing enterprise IT services including managed services, cloud, and outsourcing to large organizations. Comparable as a major German provider of managed IT and outsourcing services, though at vastly larger scale.
• Computacenter: Large European IT infrastructure and managed services provider with significant operations in Germany. Comparable as a provider of enterprise managed IT services including hosting, support, and outsourcing, though much larger and broader in scope.

Direct peers

• KDO (Kirchliches Dienstleistungszentrum Oldenburg): Provides IT services specifically to churches, church administration, and non-profit organizations in the Oldenburg region of Germany. Directly comparable as a faith-based IT services provider with similar domain specialization and customer base to Caritas IT.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/caritas-it-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caritas IT