The Bridge Youth & Family Services

Name

The Bridge Youth & Family Services

Legal name

The Bridge Youth & Family Services

Website

https://thebridgeservices.ca

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411), Child and Youth Services (624110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Family Resource Centers & Wraparound Support Services (EDACALAH), Family Coaching, Parent-Mediated & Home Visiting EI Services (EDACAFAJ)

Keywords

• Youth recovery services
• Family support programs
• Addiction treatment services
• Community social services
• Substance use treatment

Headquarters

HQ city

Kelowna

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding: Primary funding from Ministry of Children & Family Development (MCFD) and Interior Health Authority for operational programs including family services, youth programs, and addiction treatment services.
2. Donations and Fundraising: Individual and corporate donations, third-party fundraising events, and membership fees support programs and services not covered by government contracts.
3. Membership Program: Annual membership fees: $35 individual, $350 lifetime, $150 corporate/agency. Provides voting rights at AGM and other benefits.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

The Bridge Youth & Family Services is a non-profit organization operating two service arms in the Okanagan region: Recovery & Addictions Services (including adult withdrawal management, intensive live-in treatment, supported recovery housing, youth recovery house, and outreach overdose prevention) and Youth & Family Services (including early years parenting programs, family counselling, foster home support, 2SLGBTQIA+ youth programming, and school-based prevention). Services are delivered directly at multiple facilities across Kelowna and Penticton.

Product overview

The Bridge Youth & Family Services operates a portfolio of community-based social service programs organized into two main divisions: Recovery & Addictions Services and Youth & Family Services. Recovery & Addictions includes Outreach Overdose Prevention Services, Adult Withdrawal Management Services (concluding April 2026), Bridgeway Intensive Live-In Treatment at two facilities (Gray Road and Ethel Street), Supported Recovery housing in Kelowna and Penticton, and the Youth Recovery House. Youth & Family Services encompasses Early Years programs (Beyond the Blues, Creative Playtime, Parent Talk, Prenatal Wellness, Special Deliveries, Central Okanagan Dads Group, Food Support Program), Family Services (The Path, Family Counselling & Support, Foster Home Support), Etcetera for 2SLGBTQIA+ youth, Upstream Kelowna school-based prevention, and events programming. The organization is a non-profit society governed by a Board of Directors and led by an Executive Director with over 100 professional staff and volunteers, serving the Okanagan since 1969.

Differentiator

Problem solved

Functional benefit

Brands

• Bridgeway: Intensive Live-In Treatment program for adults 19+ experiencing substance use issues, offered at Gray Road and Ethel Street facilities in Kelowna
• Etcetera
• Upstream Kelowna

Products and services

• Outreach Overdose Prevention Services Community-based harm reduction program that engages marginalized and vulnerable individuals at the street level in partnership with Interior Health, providing health information, social supports, and harm reduction supplies including naloxone training.
• Supported Recovery Lightly structured live-in transition housing program with locations in Kelowna and Penticton for all genders 19+ seeking ongoing support with recovery goals; typically a 6-month stay focused on life skills, wellness, and transition planning.
• Bridgeway: Intensive Live-In Treatment Highly structured 6-week intensive substance use treatment program for adults 19+ delivered at separate Gray Road (male-identifying) and Ethel Street (female-identifying) facilities in Kelowna using a holistic biopsychosocial-spiritual model.
• Youth Recovery House Voluntary live-in program for young people aged 12 to 18 experiencing problematic substance use, providing a continuum including withdrawal management, stabilization, treatment, and after-care; self-referrals accepted.
• Early Years Services Parent education and support programs for new and expectant parents and families with young children, including Beyond the Blues (postpartum support), Creative Playtime, Parent Talk, Prenatal Wellness, Special Deliveries, Central Okanagan Dads Group, and Food Support Program.
• Family Services Family counselling and support programs including The Path (supports young people in MCFD foster homes), Family Counselling & Support for families with children under 19, and Foster Home Support.
• Etcetera Weekly social group program for youth ages 11-18 who identify as 2SLGBTQIA+ and their allies, providing a safe, supportive space for identity exploration, friendships, self-worth, and youth leadership training.
• Upstream Kelowna School-based prevention and early intervention program supporting well-being of Grade 8 students and strengthening collaboration between schools and community services to prevent school disengagement and youth homelessness. Led by BGC Okanagan with The Bridge as a partner.

Named customers2 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Ministry of Children & Family Development (MCFD)coreStrategic or Co-development PartnerPrimary government funding partner for family services, child welfare programs, and youth services. Referrals for The Path, Family Support, and Foster Home Support programs come through MCFD.
• Interior Health AuthoritycoreStrategic or Co-development PartnerPrimary healthcare funding partner for addiction and recovery services including Bridgeway treatment program, Supported Recovery, and Outreach Overdose Prevention. Withdrawal management services transitioned to Interior Health control in 2026.
• Kelowna Community ResourcescoreStrategic or Co-development PartnerCollaboration partner for the Food Support Program at the Central Okanagan Family Hub.
• Kelowna Family YminorStrategic or Co-development PartnerPartner for Prenatal Wellness program. YMCA provides fitness opportunities at their Rutland location for prenatal program participants.
• BGC OkanagancoreStrategic or Co-development PartnerLead organization for Upstream Kelowna prevention program designed to support well-being of Grade 8 students and prevent school disengagement and youth homelessness.
• arc programsminorStrategic or Co-development PartnerPartner in Upstream Kelowna program providing wrap-around supports for at-risk students.
• CMHA Foundry KelownaminorStrategic or Co-development PartnerPartner in Upstream Kelowna program providing mental health and wellness supports for students.
• Canadian Mental Health Association (CMHA)coreStrategic or Co-development PartnerPartner for Supported Recovery housing program in Kelowna. CMHA logo appears on Supported Recovery materials indicating collaborative relationship.
• Public Health NursesminorStrategic or Co-development PartnerHealthcare partners who provide referrals to Beyond the Blues program and visits to Special Deliveries prenatal program.
• CW Digital ServicesminorOthersThird-party vendor responsible for website development and maintenance.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• YMCA of Okanagan: Active partner via YMCA Kelowna Family Y for the Prenatal Wellness program. Provides youth, family, and health programming in overlapping Okanagan geography with similar community-based, hybrid-funding model.
• Boys and Girls Clubs of Canada: National federation of youth-serving clubs. BGC Okanagan is the direct local peer; the national body is a relevant comparable on mission, programming, and government/charitable funding model.
• John Howard Society of British Columbia: Larger BC-wide nonprofit providing justice-involved and community social services including youth and family programs. Comparable nonprofit, government-funded operating model with broader geographic reach.

Direct peers

• PLEA Community Services Society of BC: BC nonprofit serving vulnerable children, youth, and families through counselling, supported living, and community-based programs. Comparable scope, governance (nonprofit society), and BC-funded operating model.
• Pacific Community Resources Society (PCRS): BC-based nonprofit providing youth and family services, counselling, and community-based programs across multiple BC regions. Closely comparable mission, funding model (government contracts + donations), and service mix.
• Foundry (BC): Provincial network of integrated youth wellness centres serving ages 12-24 with mental health, substance use, and social services. Operates Foundry Kelowna in partnership with The Bridge.
• Canadian Mental Health Association – Kelowna (CMHA Kelowna): Local CMHA branch and active partner (Foundry Kelowna, Supported Recovery). Provides mental health and substance use services to overlapping populations in the same geography.
• BGC Okanagan: Direct peer and active partner — leads the Upstream Kelowna prevention program alongside The Bridge and serves Okanagan youth and families through similar community-based programming. Operates in the same geography and overlapping service categories.
• Kelowna Community Resources: Active partner on the Central Okanagan Family Hub and Food Support Program. Comparable immigrant, family, and community services nonprofit serving overlapping Okanagan clients.

Regional players

• Family Services of the North Shore: BC family services nonprofit delivering counselling, parenting support, and youth programs funded through provincial contracts. Highly comparable operating model though focused on North Shore region rather than Okanagan.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/TheBridgeServ
• Facebookfacebook.com/TheBridgeServices

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Bridge Youth & Family Services