Hakisa
Hakisa is a French-German SaaS provider of a white-label Community Engagement Management platform serving welfare organizations, municipalities, housing providers, and NGOs across DACH and France, with an integrated IoT alarm system and a Mastercard-powered payment module.
- Company typePrivate
- Founded2011
- HeadquartersStrasbourg, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Hakisa does
Hakisa is a French-German SaaS company that operates a white-label Community Engagement Management (CEM) platform targeted at welfare organizations, municipalities, housing providers, and churches across the DACH and French markets. Founded in 2011 and headquartered in Strasbourg with a German subsidiary in Munich (Hakisa GmbH, HRB 302592), the company enables operators to deploy branded digital community platforms featuring private social networking (messaging, video calls, calendars, photo albums), content modules (articles, forums, events, surveys), service directories, and IoT alarm integration for assistive technology such as sensors, fall detectors, and pill dispensers. The core product, HAKISA Community, is complemented by HAKISA Payment, a digital payment solution developed in cooperation with Mastercard that enables welfare organizations and NGOs to digitize cash disbursement workflows via Business Debit Mastercard cards with integrated expense and ERP accounting.
Hakisa firmographics
Firmographics- Name
- Hakisa
- Legal name
- Hakisa SAS
- Website
- https://hakisa.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hakisa is a French-German SaaS provider of a white-label Community Engagement Management platform serving welfare organizations, municipalities, housing providers, and NGOs across DACH and France, with an integrated IoT alarm system and a Mastercard-powered payment module.
- Ownership category
- akta.pro rank
Hakisa industry classification
Industry- Product category
- Community Engagement Management (CEM) Software / Social Welfare SaaS
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Web Search Portals, Libraries, Archives, and Other Information Services (519), Community Food and Housing, and Emergency and Other Relief Services (6242)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
- akta.pro secondary industries
- Homeowners Association (HOA) Management (BPAJAHAB), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where Hakisa is headquartered
LocationHeadquarters
- HQ city
- Strasbourg
- HQ country
- France
- HQ region
- Europe
Offices3 records
Markets served
Hakisa business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- SaaS Platform Subscription: Monthly or annual subscription model with pricing that is strongly degressive according to the number of users. Includes platform setup cost, training, and ongoing access to the Hakisa technology.
- Platform Implementation Services: One-time setup and training costs included in the initial platform deployment. Includes strategy development, business model design, and implementation support.
- Payment Solutions (Mastercard): Digital payment processing services for welfare organizations and NGOs enabling cashless transactions and automated accounting workflows.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | User-based subscription with degressive pricing |
| Subscription | Annual | Annual subscription option with setup and training included |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Hakisa product offering
Product offeringCore offering
Hakisa provides HAKISA Community, a configurable white-label SaaS platform for Community Engagement Management (CEM) that enables organizations to operate branded neighborhood/community portals with integrated content tools (articles, forums, events, surveys), private social networking features (messaging, video calls, calendars, photo albums), service directories, and IoT-based alarm management for senior and assisted-living applications. The HAKISA Payment add-on, co-developed with Mastercard, digitizes cash handling for welfare organizations via Business Debit Mastercard with expense and ERP workflow integration. The platform is sold to housing providers, municipalities, churches, welfare organizations, and healthcare providers across the DACH region and France.
Product overview
HAKISA is a modular digital service platform ecosystem designed for community engagement management (CEM). The core product is the HAKISA Community platform, a configurable white-label solution enabling operators to build branded platforms with integrated community management, content tools, private social networking, and service modules. The HAKISA Payment module extends the platform with Mastercard-powered digital payment and expense management capabilities. The platform targets housing operators, municipalities, healthcare providers, and NGOs, supporting German, English, and French languages, and can be accessed via web browsers, Progressive Web App, or mobile devices.
Differentiator
Problem solved
Functional benefit
Brands
- HubOn: Free Android mobile app for push notifications on the Hakisa platform, available on Google Play Store.
- HAKISA Payment
Products and services
- HAKISA Community Configurable white-label SaaS platform for Community Engagement Management (CEM) enabling operators (housing providers, municipalities, welfare organizations, churches, healthcare providers) to run branded community and neighborhood portals with community management, content tools (articles, forums, events, surveys), private social networking (messaging, video calls, calendars, photo albums), service directories, and IoT alarm integration. Multi-language (DE/EN/FR), accessible to non-digital-native users including seniors.
- HAKISA Payment Digital payment module for welfare organizations and NGOs developed in partnership with Mastercard, enabling full digitization of cash handling. Includes Business Debit Mastercard for staff and clients, a smartphone app for receipt digitization and expense workflows, central card permission and budget management, and ERP/accounting system integration via prepared dataset import.
Quantifiable outcome
- Cost reduction of 8 to 10 times compared to specialized intranet IT solutions
Companies that use Hakisa
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles3 records
Hakisa technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature9 records
Hakisa partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, flagship and minor.
- MastercardcoreStrategic partnership enabling Hakisa to offer Business Debit Mastercard solutions to welfare organizations and NGOs. The collaboration provides complete cash digitization for social welfare organizations with integrated receipt management, expense workflows, and ERP accounting integration. Hakisa and Mastercard developed a smart payment solution specifically designed for social economy entities.
- DFKI (German Research Center for Artificial Intelligence)flagshipCollaborated on multiple BMWi-funded research projects including charge4C (IKT for Elektromobilität III) and SUITE (intelligent adaptive assistance services based on smart meter data). DFKI provides leading-edge research in AI and software technologies for Hakisa's platform development.
- Stadtwerke SaarlouiscoreCity utility company that partnered with Hakisa to develop the citizen platform MeinSaarlouis360, digitally connecting citizens with local businesses during the COVID-19 crisis. Deployed within weeks as a joint initiative with the city, retail association, and Hakisa.
- VonoviacoreGermany's largest housing company with 397,000 apartments, partnered on the SUITE research project. Collaboration focuses on developing intelligent services for senior tenants enabling longer independent living through smart home and building automation integration.
- Institut für Kommunikationstechnik (IKT), FH DortmundminorResearch institute working on digital life technologies and intelligent services in Smart Home/Smart City contexts. Partner in SUITE project contributing signal processing algorithms and data aggregation expertise.
- Local HerominorCity voucher platform integrated with MeinSaarlouis360 citizen platform enabling citizens to purchase Saarlouiser Stadtgutscheine and support local retail through the Stadtwerke Saarlouis initiative.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Hakisa competitors and assessment
Company assessmentDirect peers
- Hivebrite: Hivebrite offers a white-label community management SaaS platform for organizations to build branded communities. Comparable to Hakisa in configurable community-building, multi-tenant SaaS delivery, and vertical-specific deployments (nonprofits, alumni, associations).
- Beekeeper: Beekeeper provides a frontline-worker communication and community platform widely adopted by healthcare, hospitality, and nonprofit employers. Comparable in non-desk-worker accessibility focus and white-label community use cases overlapping with Hakisa's senior and welfare segments.
- Khoros: Khoros (formed from Lithium + Spredfast) is a community and engagement platform serving brands, governments, and regulated industries. Comparable as a multi-tenant community SaaS with vertical-specific deployments and analytics.
- Staffbase: Staffbase (acquired Haiilo/Coyo) is a leading employee-experience and community platform used by enterprises, public-sector bodies, and large organizations across Europe. Direct comparable as a white-label communication and engagement platform with overlapping welfare, municipal, and housing-sector customers.
Others
- Hetzner Online: Hetzner is a German hosting and cloud infrastructure provider. Relevant as an adjacent infrastructure vendor used by many European SaaS companies, including as an alternative to AWS for German data-residency-compliant hosting.
Emerging players
- Discourse: Discourse provides open-source community forum and discussion software used by organizations for member engagement. Comparable as community-management infrastructure, though less verticalized than Hakisa's welfare/municipal focus.
- Bevy: Bevy is a community-as-a-service platform focused on event-driven and member-based communities. Comparable for white-label community SaaS mechanics and vertical customization, though primarily event-led rather than welfare/senior-led.
Regional players
- CareOS / Liviso: Liviso (and adjacent senior-living technology vendors) provides digital platforms for senior housing operators in Europe. Comparable as a regional peer focused on the senior-care housing vertical that Hakisa addresses with its IoT-integrated community modules.
Broad incumbents
- Workplace from Meta: Meta's Workplace is a broad-incumbent enterprise community and collaboration platform. While much larger and horizontal, it competes for the same organizational community-engagement budget pool as Hakisa among welfare and housing-sector customers.
- Microsoft Viva / Teams: Microsoft Viva (and Teams) provides enterprise community, engagement, and knowledge tools deeply embedded in the Microsoft 365 stack used widely by European municipalities and large NGOs. A broad incumbent competing for the same digital-workplace budget.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Hakisa social profiles
Digital presenceHakisa compliance and trust
Trust signalCompliance1 record
Hakisa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hakisa leadership team
Management profileNumber of profiles
Profiles3 records
Hakisa funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hakisa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hakisa
What does Hakisa do?
Hakisa provides HAKISA Community, a configurable white-label SaaS platform for Community Engagement Management (CEM) that enables organizations to operate branded neighborhood/community portals with integrated content tools (articles, forums, events, surveys), private social networking features (messaging, video calls, calendars, photo albums), service directories, and IoT-based alarm management for senior and assisted-living applications. The HAKISA Payment add-on, co-developed with Mastercard, digitizes cash handling for welfare organizations via Business Debit Mastercard with expense and ERP workflow integration. The platform is sold to housing providers, municipalities, churches, welfare organizations, and healthcare providers across the DACH region and France.
Is Hakisa a public or private company?
Hakisa is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Hakisa founded?
Hakisa was founded in 2011. It employs 11 to 50 people.
Where is Hakisa based?
Hakisa is headquartered in Strasbourg, France, in the Europe region.
How does Hakisa make money?
Three revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are platform Implementation Services and payment Solutions (Mastercard).
Who are Hakisa's main competitors?
Direct peers on record are Hivebrite, Beekeeper, Khoros and Staffbase. Hetzner Online is listed as an others. Emerging players are Discourse and Bevy. CareOS / Liviso is listed as a regional player. Broad incumbents are Workplace from Meta and Microsoft Viva / Teams.
Does Hakisa have an API?
No public API is recorded for Hakisa.
What industry is Hakisa in?
Hakisa's product category is Community Engagement Management (CEM) Software / Social Welfare SaaS. Its primary akta.pro industry code is BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service), with a secondary code of BPAJAHAB, Homeowners Association (HOA) Management. Its NAICS code is 518 and its SIC code is 7370.