HeretoHelp

What HeretoHelp does

HeretoHelp is a British Columbia-based non-profit information resource providing free mental health and substance use support materials to BC residents. Operated since 2003 as a collaborative project of BC Partners for Mental Health and Substance Use Information, it serves individuals experiencing mental health or substance use challenges, their families and caregivers, employers, and health professionals. The organization's funding comes primarily from BC Mental Health and Substance Use Services (a program of the Provincial Health Services Authority) and the BC Ministry of Children and Family Development. The platform is endorsed by the BC Psychological Association, BC Association of Clinical Counsellors, BC Health Authorities, and Crisis Line Association of BC.

The platform distributes resources through multiple channels: the HeretoHelp.ca website, the award-winning Visions Journal (published since 1995, $25 CAD/year print subscription outside BC), the Beyond the Blues community education program (active since 1995, having reached over 102,000 participants), and a library of 11 evidence-based Wellness Modules. Content is available in 13 or more languages. The underlying technology stack and platform architecture are not disclosed in the input data, and no proprietary software, patents, or AI/ML components are described.

HeretoHelp's business model is grant-funded rather than revenue-generating: services are free to BC residents, with print subscriptions outside BC at $25 CAD/year representing negligible earned revenue. The BC Partners consortium, originally comprising seven non-profit agencies and now six following the April 2025 closure of Anxiety Canada, jointly maintains the resource base. The organization operates with a small staff (1-10 employees) in Vancouver and has no disclosed funding rounds, investors, or commercial partnerships.

Name

HeretoHelp

Legal name

HeretoHelp

Website

https://heretohelp.bc.ca

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

HeretoHelp is a BC-based non-profit information resource providing free mental health and substance use materials to British Columbians. Operated since 2003 by a six-agency consortium, it serves individuals, families, caregivers, and health professionals.

Ownership category

akta.pro rank

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding: HeretoHelp is funded by BC Mental Health and Substance Use Services, an agency of the Provincial Health Services Authority, with additional support from the Ministry of Children and Family Development. This public funding supports the organization's mission to provide free mental health and substance use information to British Columbians.
2. Publication Sales: Free single copies of HeretoHelp publications are available to BC residents and BC health care professionals in public or non-profit sectors. Print subscriptions to Visions Journal are available outside BC for $25 CAD for four issues or $7 for a single issue. Electronic subscriptions to eVisions are free to anyone.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

HeretoHelp is a non-profit, government-funded mental health and substance use information portal serving British Columbia residents. It provides free online screening self-tests, evidence-based wellness modules, harm reduction and safer use resources, plain-language publications in 13+ languages, the Visions Journal, resource libraries, and in-person community screening events (Beyond the Blues), along with email-based information and referral services. The platform is operated as a collaborative project of six leading BC mental health non-profit agencies forming the BC Partners.

Product overview

HeretoHelp is a comprehensive mental health and substance use information portal and resource platform operated by the BC Partners for Mental Health and Substance Use Information. The platform consists of a central website portal providing access to multiple integrated products including the Visions Journal (an award-winning magazine), Screening Self-Tests (online mental health screening tools), Wellness Modules (11 evidence-based education modules), Plainer Language Series (easy-to-read booklets in multiple languages), Safer Use Series (harm reduction resources), Resource Library (organized by topic and audience), Questions and Answers section, Personal Stories, Beyond the Blues (community screening events), Info Sheets, Workbooks and Guides, and Information and Referral Services. These products work together to provide British Columbians with quality information, self-help tools, screening resources, and connections to mental health and substance use services.

Differentiator

Problem solved

Functional benefit

Products and services

• HeretoHelp Website Portal A comprehensive mental health and substance use information portal providing quality information, self-help resources, screening tools, and connections to key resources in British Columbia. It serves as the central public-facing platform for British Columbians seeking mental health and substance use information.
• Visions Journal An award-winning magazine bringing together diverse views on mental health and substance use, written by and for people with lived experience, service providers, family members, and advocates. Available in print (free in BC) and electronic (eVisions) formats.
• Screening Self-Tests Online mental health and substance use screening tools providing anonymous, confidential tests for depression, anxiety disorders, well-being, body image, cannabis use, and alcohol use. Users receive a snapshot of their mental health status and guidance to appropriate resources.
• Wellness Modules Eleven evidence-based mental health education modules covering mental health matters, stress management, social support, problem-solving, anger management, sleep, eating well, healthy thinking, balance, technology use, and mindfulness.
• Plainer Language Series Easy-to-read booklets written in plain language covering mental health, anxiety, depression, grief, and suicide, available in multiple languages including Arabic, Simplified Chinese, Traditional Chinese, Hindi, Pashtu, Persian, Punjabi, Spanish, and Ukrainian.
• Safer Use Series Harm reduction resources covering safer cannabis use, safer drinking, safer injecting, safer smoking, and safer tripping with practical guidance for reducing risks.
• Beyond the Blues Free community education and screening events held across BC where people can take mental health screening tests and speak privately with clinicians about results and next steps.
• Information and Referral Services Email-based information and referral services connecting people with mental health and substance use resources, services, programs, and supports in BC. Staff respond within 3-5 business days.

Quantifiable outcome

• Over 102,000 people helped through Beyond the Blues events since 1995
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, minor and moderate.

• British Columbia Schizophrenia SocietycoreStrategic or Co-development PartnerBC Partners member providing support to people with serious mental illness and their families, public education, advocacy, and research. Located at 1100-1200 West 73rd Ave, Vancouver BC.
• Canadian Mental Health Association, BC DivisioncoreStrategic or Co-development PartnerBC Partners member promoting mental health of all British Columbians through education, advocacy, research and direct services. Administer copyright on behalf of BC Partners. Located at 905-1130 West Pender St, Vancouver BC.
• Canadian Institute for Substance Use ResearchcoreStrategic or Co-development PartnerBC Partners member building knowledge for societal change. Located at University of Victoria, Health and Wellness Building, Room 273.
• FamilySmart (Institute of Families for Child and Youth Mental Health)coreStrategic or Co-development PartnerBC Partners member providing information, resources, navigation assistance, and support to families of children, youth, or young adults with mental health and/or substance use challenges. Located at 916-2025 Willingdon Avenue, Burnaby BC.
• Embody BCcoreStrategic or Co-development PartnerBC Partners member equipping BC parents and professionals with trusted resources to support young people before they develop an eating disorder. Provincial program of Family Services of the North Shore. Located at 203-1111 Lonsdale Ave, North Vancouver BC.
• Mood Disorders Association of BCcoreStrategic or Co-development PartnerBC Partners member providing support, education, and hope of recovery for all British Columbians living with a mood disorder or other mental illness. Located at 1030-789 West Pender St, Vancouver BC. A branch of Lookout Housing and Health Society.
• Anxiety CanadaminorStrategic or Co-development PartnerLegacy BC Partners member. Anxiety Canada closed in April 2025; website and social media available through March 2026. Previously increased awareness about anxiety disorders and provided education and evidence-based resources.
• Child and Youth Mental Health, Ministry of Children and Family DevelopmentmoderateStrategic or Co-development PartnerEndorses Beyond the Blues education and screening events.
• BC Psychological AssociationmoderateStrategic or Co-development PartnerEndorses Beyond the Blues education and screening events.
• BC Association of Clinical CounsellorsmoderateStrategic or Co-development PartnerEndorses Beyond the Blues education and screening events.
• Crisis Line Association of BCmoderateStrategic or Co-development PartnerEndorses Beyond the Blues education and screening events.
• BC Health AuthoritiesmoderateStrategic or Co-development PartnerNorthern Health, Fraser Health, Island Health, Vancouver Coastal Health, and Interior Health endorse Beyond the Blues and provide support for mental health services in their regions.

Scale indicators5 records

Expansion highlights3 records

Market position

Weaknesses5 records

Competitive moat5 records

Customer concentration

• Xx.com/heretohelpbc
• YouTubeyoutube.com/user/bcssprov
• Facebookfacebook.com/BCSchizophreniaSociety
• LinkedInlinkedin.com/company/here-to-help-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HeretoHelp