Disability Services of America

What Disability Services of America does

Disability Services of America (DSA) is a privately held, Illinois-based LLC founded in 2013 that operates as a Social Security Administration (SSA)-approved Employment Network (EN). The company helps two related groups of individual clients: (1) adults with disabilities who need to apply for or appeal Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) benefits, and (2) existing SSDI/SSI beneficiaries who want to return to work while preserving their cash and Medicare benefits through the federal Ticket to Work program. Services are delivered by a nationwide team of case managers, social workers, counselors, and benefits counselors headquartered in Elmhurst, Illinois, with stated coverage extending across the entire USA including Washington DC, Puerto Rico, Guam, and all inhabited territories.

The company's product portfolio is built around three core offerings: the Ticket to Work program (free career counseling, resume development, interview coaching, job placement, and benefits protection), SSDI application and appeal services, and SSI application and appeal services. There is no proprietary technology platform or software product; service delivery is human-mediated through a toll-free phone line, local number, and online contact form, supported by a content library of articles, FAQs, and educational videos. Operating infrastructure relies on standard website CMS tools (the site is built and syndicated via Foster Web Marketing's Dynamic Self-Syndication platform) rather than any custom technology stack.

DSA runs a dual revenue model. SSDI and SSI application/appeal services are contingency-based, with fees collected as a percentage of the back-pay award the client receives after approval — aligning company revenue with case outcomes. Ticket to Work services are provided at no cost to beneficiaries and are funded indirectly through the SSA Employment Network framework. The company also operates a related entity, Disability Representatives of America (DRA), and is professionally affiliated with CRCC, IARP, NADR, NENA, and IDFR. Customer acquisition is sales-led through inbound phone calls, online forms, SSA program referrals, and content marketing focused on organic search, with no disclosed institutional investors, funding rounds, or M&A activity.

Name

Disability Services of America

Legal name

Disability Services of America, LLC

Website

https://disabilityservicesofamerica.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Disability Services of America is an SSA-approved Employment Network that helps individuals with disabilities apply for and maintain SSDI/SSI benefits and return to work via the Ticket to Work program, charging contingency fees on disability back-pay awards.

Ownership category

akta.pro rank

Product category

Disability Advocacy Services

NAICS

Vocational Rehabilitation Services (6243), Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Benefits Administration (BPAIAKAC)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Disability & Leave Administration (STD/LTD/FMLA/Paid Leave) (HLAEALAM), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Disability advocacy services
• Social security benefits
• Return-to-work services
• Employment network
• Benefits counseling

Headquarters

HQ city

Elmhurst

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. SSDI/SSI Application Services: Fees are paid from a percentage of the back pay received after the disability application is approved. This contingency-based model aligns company success with client outcomes.
2. Ticket to Work Services: Free career and benefits counseling services provided at no cost to beneficiaries, funded through SSA Employment Network agreements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Disability Services of America is an SSA-approved Employment Network that helps individuals with disabilities secure Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) benefits, and assists SSDI/SSI beneficiaries in returning to work through the federal Ticket to Work program while protecting their cash and medical benefits. The company provides disability application and appeal support, administrative hearing advocacy, career counseling, resume development, and interview coaching through case managers and benefits counselors serving clients nationwide.

Product overview

Disability Services of America is a services company offering a portfolio of Social Security disability-related services. The core offerings include the SSA-approved Ticket to Work Program (providing free career counseling, job placement, and benefits counseling to help beneficiaries return to work while protecting their benefits), SSDI Application Services, and SSI Application Services. These are supported by service modules including Career and Benefits Counseling, Resume Development, and Interview Coaching. The company is compensated through a percentage of back pay for successful disability applications, while Ticket to Work services are provided at no cost to clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Ticket to Work Program SSA-approved Employment Network program that provides free career counseling, resume development, interview practice, job placement assistance, and benefits protection for SSDI and SSI beneficiaries returning to work, including $20.00 per month for work expenses and protection from Continuing Disability Reviews (CDRs).
• Social Security Disability Insurance (SSDI) Application Services Assistance applying for or appealing SSDI benefits, including accurate submission of applications, completion of disability forms, submission of medical documentation, and advocacy at administrative hearings for individuals who cannot work due to disability.
• Supplemental Security Income (SSI) Application Services Help applying for SSI benefits for individuals with limited income and resources, including documenting assets and resources and submitting applications to the Social Security Administration.
• Career and Benefits Counseling Free career counseling matching client capabilities with employment opportunities combined with benefits counseling explaining how work affects SSDI/SSI payments and protections.
• Resume Development Creation of customized resumes tailored to individual client capabilities and target employment opportunities as part of Ticket to Work return-to-work support.
• Interview Coaching Practice interview sessions helping clients prepare for and overcome challenging interview questions as part of Ticket to Work return-to-work support.

Quantifiable outcome

• Receive $20.00 per month for work expenses through Ticket to Work

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Social Security Administration (SSA)coreStrategic or Co-development PartnerSSA-approved Employment Network providing Ticket to Work program services. DSA is authorized to deliver career counseling, job placement, and benefits protection services to SSDI and SSI beneficiaries nationwide.
• Commission on Rehabilitation Counselor Certification (CRCC)minorOthersAffiliation with CRCC indicates professional certification standards for rehabilitation counseling services.
• International Association of Rehabilitation Professionals (IARP)minorOthersMembership in professional rehabilitation association providing networking and best practice resources.
• National Association of Disability Representatives (NADR)minorOthersAffiliation with disability representative professional organization.
• National Employment Network Association (NENA)minorOthersMembership in NENA, the association for SSA-approved Employment Networks providing Ticket to Work services.

Scale indicators3 records

Direct peers

• Allsup: Allsup is one of the largest U.S. providers of SSDI/SSI representation and an SSA-approved Employment Network offering Ticket to Work services. It is the most direct competitor to DSA in both application advocacy and return-to-work case management.
• Disability Law Group: A national Social Security disability advocacy firm representing applicants in SSDI/SSI claims and appeals. Directly comparable to DSA's SSDI/SSI application service line in target customer and delivery model.
• Binder & Binder (now part of Allsup): Historically one of the largest SSDI representation firms in the U.S., now integrated with Allsup. Provides direct comparison on scale, brand recognition, and national SSDI/SSI advocacy delivery.
• Disability Advocates Group: Social Security disability advocacy organization that helps individuals apply for SSDI/SSI and appeals. Closely mirrors DSA's contingency-based application advocacy model and target beneficiary segment.

Broad incumbents

• Maximus: Large government-services contractor that operates SSA-related programs and broader health and human services delivery. Comparable as a broad incumbent with overlapping SSA-adjacent capabilities, though at vastly greater scale.
• Goodwill Industries International: National nonprofit operating employment and vocational rehabilitation programs for people with disabilities. Provides a comparable reference for the return-to-work and vocational support side of DSA's business, though at much greater scale and scope.
• Easterseals: National nonprofit providing disability services including employment support and benefits counseling. Comparable to DSA's Ticket to Work / employment-counseling line, but operating as a large nonprofit across a much broader disability-services portfolio.
• Conduent: Major government-services BPO provider with work in benefits administration and human services programs. Provides a reference point for large-scale SSA-adjacent service delivery, though Conduent's portfolio is much broader.

Emerging players

• JAN (Job Accommodation Network): Free consulting service that helps employers and individuals with disabilities understand workplace accommodations and return-to-work options. Comparable in mission overlap (disability employment support) but differentiated as a free information resource rather than paid case management.

Others

• National Organization of Social Security Claimants' Representatives (NOSSCR): Professional association for Social Security claimants' representatives. Not a direct competitor, but a credible reference point for the broader SSDI/SSI advocacy ecosystem in which DSA operates.

Market position

Strengths4 records

Weaknesses4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/disability-services-of-america-l.l.c.

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Disability Services of America