Grupo MB

What Grupo MB does

Grupo MB (GRUPO MB, S.A. de C.V.) is a Mexican insurance claims adjusting firm headquartered in Monterrey, Nuevo León, founded approximately in 1985 and operating for over 35 years. The company provides end-to-end claims administration services for insurance carriers operating in Mexico in the automobile and property-damage (Daños) lines, and additionally serves leasing companies (arrendadoras) and financial institutions (financieras). Its service portfolio comprises five integrated lines — Claims Administration (Administración de Siniestros), Adjuster Administration (Administración del Ajustador), Warranties and Services (Garantías y Servicios), Fleet and Corporate Image Vehicles (Flotillas e Imagen Corporativa), and a dedicated Catastrophe (CAT) Team — delivered through a national adjuster network with offices in Monterrey, Guadalajara, and Mexico City.

Underlying the operation is a proprietary web portal and ERP platform that supports online risk administration and the full claims lifecycle from report opening to closure, including reserves, valuations, and digital file management. Service delivery is field-based: Grupo MB advertises under-35-minute arrival times in 20 principal cities, 24-hour digital file delivery in Monterrey, Guadalajara, and Mexico City, and 36-hour preliminary-report turnaround elsewhere, with a CAT Team capable of up to 50 daily field inspections during catastrophe events.

The business model is B2B enterprise services sold direct to insurance, leasing, and financial-sector clients via multi-year, quote-based contracts priced on scope and volume. Named enterprise customers include AIG, Zurich, Sura, El Potosí, Chubb, BBVA, Afirme, Seguros Azteca, GNP Seguros, Allianz, and Maps Seguros, with the company stating coverage of 50+ insurers and over 1 million claims handled cumulatively. Pricing is not publicly disclosed; revenue mechanics rely on recurring claims-administration fees rather than a licensed software product, and customer acquisition is driven by long-cycle relationship sales complemented by LinkedIn, Facebook, and corporate-website presence.

Name

Grupo MB

Legal name

GRUPO MB, S.A. de C.V.

Website

https://grupomb.mx

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

1–10 employees

Short description

Grupo MB is a Monterrey-headquartered Mexican insurance claims-adjusting firm founded circa 1985 that delivers end-to-end claims administration, adjuster coordination, fleet services, and catastrophe response to insurance, leasing, and financial-sector clients across Mexico via a national adjuster network and proprietary portal/ERP platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Monterrey

HQ country

Mexico

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Claims Management Services: B2B services providing comprehensive claims adjustment and management for insurance companies, covering automobile and property damage sectors. Services include claims administration, adjuster coordination, warranties, fleet management, and corporate image vehicles.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Grupo MB provides outsourced insurance claims adjustment and risk administration services to insurance companies, leasing companies, and financial institutions across Mexico. Its offerings cover the full loss-adjustment lifecycle: claims administration, adjuster administration, warranties and post-sale services, fleet and corporate-image programs, and a CAT Team for catastrophic events, all supported by a proprietary web portal and ERP platform that gives clients online access to claim status.

Product overview

Grupo MB is a claims adjustment company offering a unified service portfolio rather than a modular platform. The core offerings consist of five integrated services: Claims Administration (Administración de Siniestros) handling the complete claims lifecycle from report to closure; Adjuster Administration (Administración del Ajustador) coordinating adjuster assignments; Warranties and Services (Garantías y Servicios) providing client-tailored solutions; Fleet and Corporate Image (Flotillas e Imagen Corporativa) supplying branded vehicles; and a Web Portal and ERP platform enabling online risk management. The CAT Team complements these services for handling catastrophic events. The company operates primarily as a service-based business rather than a software product company.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Response time under 35 minutes in 20 principal cities
• +6 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators7 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Crawford & Company: Global claims management and adjustment major headquartered in the US. Crawford operates in Mexico and Latin America, providing the same large-scale third-party claims administration services that Grupo MB offers to insurers, including auto and property catastrophe response.
• McLarens: International loss-adjusting and claims management firm with operations in Latin America. Provides property, casualty, and specialty claims services to insurers, directly overlapping with Grupo MB's automobile and property damage adjuster business.
• Sedgwick: Global claims and loss-adjusting firm with strong presence across the Americas. Competes with Grupo MB for outsourced insurance claims management, particularly in auto and property lines, and offers integrated technology platforms comparable to Grupo MB's Portal Web/ERP.
• Lockton Mexico: Largest independent insurance brokerage globally with a Mexican operation. While primarily a broker, Lockton touches claims-related services and competes for institutional insurance spend that includes outsourced adjustment arrangements.
• Aon Mexico: Global insurance brokerage and advisory firm with operations in Mexico. While not a direct claims adjuster, Aon influences carrier decisions on claims outsourcing and competes for the same enterprise insurance services wallet in Mexico.
• Davies Group: International specialist in insurance and financial services operations, including claims handling and adjusting. Competes with Grupo MB in outsourced claims management for auto and property insurers, particularly in Latin American markets.
• Charles Taylor Adjusting: Global professional services firm focused on claims adjusting and insurance support. Operates in Mexico and competes for the same insurer outsourcing mandates that Grupo MB serves, particularly in complex and catastrophic losses.

Regional players

• Aserta Seguros: Mexican insurance carrier that also operates claims and adjuster services. Competes with Grupo MB on the claims administration side and overlaps in client relationships with Mexican insurers, though from a carrier rather than pure-play adjuster perspective.

Others

• QBE Insurance Mexico: Global insurer with significant Mexican operations. QBE is a current or prospective user of Grupo MB's services and is included as a thematically related ecosystem participant that shapes the demand for outsourced claims management in Mexico.

Direct peers

• Ajustadores Integrales (AISA): Mexico-based independent insurance claims adjuster serving automobile and property damage lines. Directly competes with Grupo MB for the same Mexican insurer clients, with similar claims administration and field adjuster network models.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GrupoMBR
• LinkedInlinkedin.com/company/aseguradora-grupo-mb

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grupo MB