Dale Brain Injury Services

What Dale Brain Injury Services does

Dale Brain Injury Services (DBIS) is a London, Ontario-based nonprofit organization founded in 1980 (operational since 1984) that delivers community-based rehabilitation, residential, and transitional services to adults living with the effects of acquired brain injury (ABI) and stroke across Southwestern Ontario. The organization operates under the proprietary WIM Rehabilitation Framework (Wellness, Interpersonal Skills, Meaningful Activities), with services supervised by a registered Clinical Psychologist and delivered through 12 distinct programs: Assisted Living (24/7 residential), Residential Transitional Services, Community Transitional Services, Group Services, Life After Stroke Recovery Day Program, Supported Independent Living, Counselling, Respite Services, Consultation & Training, Short Term Case Management, Virtual Services, and Caregiver Support Services. Its geographic footprint spans seven counties — Elgin, Oxford, London/Middlesex, Huron, Perth, Grey, and Bruce — plus a Sarnia outreach site, anchored by six London-area facilities including the Nigel & Rhonda Gilby Centre for New Tomorrows head office and the Cornerstone Clubhouse (the first internationally accredited Brain Injury Clubhouse, 1999).

DBIS is one of eight community-based ABI rehabilitation agencies designated and funded by the Ontario provincial government, and holds CARF international accreditation (since 2014). Service delivery is grounded in person-centred, strengths-based, and goal-driven practice with regularly evaluated outcome-based service plans. The product surface is purely human-services-based — there is no software platform, API, or AI-enabled product; technology surfaces are limited to a website, social media channels, CanadaHelps donation integration, and video/teleconference-based virtual service delivery.

The business model is government-funded healthcare with philanthropic supplementation. Primary revenue derives from operational funding by the Ontario Ministry of Health and the South West Local Health Integration Network (SWLHIN), with secondary revenue from charitable donations channeled through the Enriching Lives Fund (ELF), Capital Fund, John Mastrandrea Legacy Fund, and General Fund. Go-to-market is referral-driven: SWLHIN Care Coordinators route clients via Health Partner Gateway, hospitals and physicians submit formal Applications for Service, and self-referrals flow through county-based Community Support Services Networks. Core services carry no direct client fees. Governance rests with a volunteer Board of Directors chaired by Nigel Gilby, with Sue Hillis as CEO; the organization has no parent company and no private equity, venture capital, or institutional investment ownership.

Name

Dale Brain Injury Services

Legal name

Dale Brain Injury Services Inc.

Website

https://daleservices.on.ca

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

51–100 employees

Short description

Dale Brain Injury Services is a Canadian nonprofit providing community-based rehabilitation, residential, and transitional services to adults with acquired brain injury and stroke across Southwestern Ontario, funded primarily by the Ontario Ministry of Health and SWLHIN.

Ownership category

akta.pro rank

Product category

Acquired Brain Injury Rehabilitation Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro industry

PRIMARYHLADAIAD

Adult Day Rehabilitation & Therapy Programs (PT/OT/SLP)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Adult Day Health Care & Senior Day Care

SECONDARYHSABADAE

Neurological Rehabilitation Therapy In-Home (e.g., Stroke, Parkinson’s)

Home & Personal Services/Elder Care & In-Home Care Services/Rehabilitation Therapy (PT/OT/SLP) In-Home

SECONDARYHSABANAE

Specialized Adult Day Programs (Parkinson’s, Stroke, MS, etc.)

Home & Personal Services/Elder Care & In-Home Care Services/Adult Day Care & Senior Day Programs

SECONDARYHSABADAH

Balance, Fall Prevention & Gait Training In-Home

Home & Personal Services/Elder Care & In-Home Care Services/Rehabilitation Therapy (PT/OT/SLP) In-Home

SECONDARYHSABABAJ

Parkinson’s & Movement-Disorder Personal Care Support

Home & Personal Services/Elder Care & In-Home Care Services/Personal Care Assistance (ADLs)

Keywords

• Brain injury rehabilitation
• Acquired brain injury services
• Community-based rehabilitation
• Stroke recovery programs
• Neurocognitive rehabilitation

Headquarters

HQ city

London

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Health Funding: Primary revenue from Ontario Ministry of Health and South West Local Health Integration Network (SWLHIN) operational funding for community-based ABI rehabilitation services
2. Donations and Fundraising: Charitable donations supporting Enriching Lives Fund (ELF), Capital Fund, John Mastrandrea Legacy Fund, and General Fund for client programming, necessities, and housing projects

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Dale Brain Injury Services is a community-based rehabilitation organization that delivers a continuum of 12 person-centred programs for adults living with the effects of acquired brain injury (ABI) and stroke across South West Ontario. Offerings span 24/7 residential assisted living, short-term transitional rehabilitation, in-home community support, group day programs, a specialized stroke recovery day program, affordable housing with periodic staff support, counselling, respite, caregiver support, clinical consultation and training, short-term case management, and virtual service delivery — all coordinated under the proprietary WIM Rehabilitation Framework.

Product overview

Dale Brain Injury Services operates as a community-based healthcare rehabilitation organization offering a comprehensive continuum of services for individuals affected by acquired brain injury and stroke. The organization does not offer a unified software product but rather provides 12 distinct human service programs that work together to support individuals from acute rehabilitation through long-term independent living. Core programs include: Assisted Living (24/7 residential support), Residential Transitional Services (short-term rehabilitation), Community Transitional Services (in-home support), Group Services (day programs), Life After Stroke Recovery (specialized stroke program), Supported Independent Living (affordable housing with periodic support), Counselling, Respite Services, Consultation & Training, Short Term Case Management, Virtual Services, and Caregiver Support. All services are person-centred, evidence-based, and aligned with DBIS' WIM Rehabilitation Framework (Wellness, Interpersonal Skills, Meaningful Activities).

Differentiator

Problem solved

Functional benefit

Products and services

• Assisted Living Services 24/7 residential services in a structured, safe environment within the London community for adults living with acquired brain injury. Services are flexible and individualized, with a focus on increasing and maintaining skills and enhancing quality of life. Service length ranges from short-term to lifelong.
• Residential Transitional Services Short-term community-based assessment and transitional rehabilitation in a structured 24/7 residential environment in London. Focus on assessment, skills training, capacity building with the client, family and support system, and seamless transition from hospital to home or long-term care. Services are offered for up to 6 months.
• Community Transitional Services One-to-one transitional support, rehabilitation and service coordination delivered to individuals in their home or community across South West Ontario. Services focus on skills training, improving quality of life, and making connections with service providers and community resources. Available for up to 12 months.
• Group Services Flexible group-based services provided across South West Ontario (Elgin, Oxford, London/Middlesex, Huron, Perth, Grey and Bruce Counties). Groups offer social, recreational, wellness, skill building, exercise and therapeutic activities. Available on a short-term, transitional, or lifelong basis.
• Life After Stroke Recovery Day Program Goal-directed, recovery-focused program located at the Nigel and Rhonda Gilby Centre for New Tomorrows in London, ON. Provides ongoing rehabilitation including physical exercise, thinking and memory stimulation, health and wellness education, and social/recreation activities, with program staff trained and supported by specialized stroke teams.
• Supported Independent Living Affordable housing with periodic daily access to staff support 7 days a week, located in downtown London at DBIS' Nigel & Rhonda Gilby Centre for Building Futures. Support is flexible and individualized, allowing individuals to live as independently as possible with limited supports.
• Counselling Services Counselling provided to individuals with an acquired brain injury (including stroke) and/or their caregivers, with a focus on understanding acquired brain injury and development of coping strategies. Services are provided via face-to-face sessions, video conference, or teleconference.
• Respite Services Short-term respite provided either in the home or in DBIS' residential setting in the London area. Intended for individuals who require short-term respite to provide the care partner time away, for clients in crisis, or for those who live alone and require support while recovering from illness or medical procedures.
• Consultation & Training General education to service providers about Acquired Brain Injury (including stroke), plus support and training to assist individuals and teams in supporting clients who experience behavioral, social and cognitive challenges after acquired brain injury. Available across the South West region.
• Short Term Case Management Designed to quickly respond to individuals requiring immediate supports to prevent or resolve a crisis situation. Services focus on system navigation by connecting individuals with community resources and other service providers, and providing supports to mitigate immediate crisis situations. Services generally last less than 6 weeks.
• Virtual Services Online service delivery options for individuals with acquired brain injury or stroke, providing remote access to DBIS programs and support through electronic registration and virtual service delivery.
• Caregiver Support Services Includes workshops and caregiver groups provided onsite and in partnership with the Ontario Brain Injury Association (OBIA). Groups provide caregivers with tools, support, and a safe place to discuss the stresses, challenges and rewards of caregiving, plus 1-1 emotional supports, 8-week support groups, and respite.
• Justice Case Management Case management services supporting persons with acquired brain injury through the courts, probation, and detention centres, delivered in partnership with health and justice systems across South West Ontario.

Quantifiable outcome

• Clients supported to maximize independence and live healthy, meaningful lives

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered secondary, core and minor.

• Health and Justice System PartnerssecondaryStrategic or Co-development Partner · 1 January 2013Partnership with health and justice systems to support persons with ABI through courts, probation and detention centres. Led to establishment of Justice Case Management services.
• SDI BuilderscoreStrategic or Co-development Partner · 1 January 2010In conjunction with SDI Builders, DBIS redeveloped 164 Albert Street into a 20-unit apartment building for affordable housing with outreach support services. Renovation costs were supported by the Canada-Ontario Affordable Housing Program with City of London approval.
• Homes UnlimitedcoreStrategic or Co-development Partner · 1 January 2009Partnership to occupy the 2nd floor of Nelson Place, a Canada-Ontario Affordable Housing Project. This partnership provided apartments for participants and subsequently expanded with additional leased apartments at the Burwell site.
• Ontario Brain Injury Association (OBIA)secondaryStrategic or Co-development PartnerPartnership to deliver caregiver workshops and support groups both onsite at the Centre for New Tomorrows and through OBIA programs. OBIA also provides caregiver education programs referenced by DBIS.
• Ontario Community Support Association (OCSA)secondaryOthersMember of OCSA, an association for organizations providing community support services in Ontario.
• 211 SouthwestminorGTM or Marketing PartnerPartnership providing community resource referrals through 211 service for clients and families.

Scale indicators4 records

Recent moves22 records

Expansion highlights6 records

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/DaleServices
• Facebookfacebook.com/DaleBrainInjuryServices
• Instagraminstagram.com/dalebraininjuryservices

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dale Brain Injury Services