MapleCare Physiotherapy Clinic

What MapleCare Physiotherapy Clinic does

MapleCare Physiotherapy Clinic is a privately-held, multi-location physiotherapy practice founded in 2011 and headquartered in Ottawa, Ontario, Canada. It operates three clinic locations — Nepean (Colonnade Rd), Ottawa (Wellington Street West), and Ottawa (Bank Street) — supplemented by in-home physiotherapy services and a telerehabilitation/video treatment channel. The clinic serves individual consumers across multiple patient segments: orthopaedic (bone, muscle, joint conditions including post-surgical and sports injuries), neurological (stroke, Parkinson's, multiple sclerosis, acquired brain injury), geriatric (balance, fall prevention, mobility), paediatric, and homebound patients. Specialized treatment offerings include LSVT BIG for Parkinson's disease, LiteGait body-weight-supported gait training, Complete Concussion Management, Functional Electrical Stimulation, Hand Therapy, TMJ physiotherapy, and ADP walker assessments.

The business operates on a fee-for-service professional services model with three revenue streams: direct patient payments, third-party insurance billing, and OHIP-funded physiotherapy available at the Nepean/Colonnade location under an Ontario Ministry of Health partnership. Pricing is not publicly disclosed; billing is handled via Practice Perfect EMR with online booking integration, plus a patient portal and online insurance billing platform. The technology stack is standard for an SMB healthcare practice: Practice Perfect EMR, E-Rehab website platform, Google Tag Manager, Clicky web analytics, and third-party integrations (CareDove for appointment requests, Quick-Feedback for patient reviews, Google Forms for COVID-19 screening). No proprietary technology, AI/ML capabilities, patents, or software products are evidenced.

The clinic is founder/owner-operated under CEO Sanjiv Kalra (MBA, P.Eng), with four Clinical Directors (Mona Kalra, Erin Pelletier, Devin Fulwala, Youssef Obeid) overseeing specialized service lines at each location. It maintains hospital referral partnerships with Queensway Carleton Hospital and The Ottawa Hospital, academic affiliations with Algonquin College, Brunel University, and Ottawa University, and professional memberships with the Canadian Physiotherapy Association and the College of Physiotherapists of Ontario. The practice has earned three consecutive PainHero Top Rated Clinic awards (2021, 2022, 2023) for the Ottawa market. Revenue, funding history, and ownership structure beyond the founder team are not publicly disclosed.

Name

MapleCare Physiotherapy Clinic

Legal name

MapleCare Physiotherapy

Website

https://maplecarephysiotherapy.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

MapleCare Physiotherapy Clinic is a multi-location Ottawa physiotherapy practice offering orthopaedic, neurological, sports, paediatric, and in-home rehabilitation services across three clinics and telerehabilitation channels to individual patients in the Ottawa region.

Ownership category

akta.pro rank

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Home Health Care Services (62161), Home Health Care Services (6216)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Outpatient Physical Therapy (PT) Clinics (HLADAJAD)

akta.pro secondary industries

Outpatient Rehabilitation Clinics (PT/OT/SLP) (HLAFAFAG), Physical Therapy (PT) In-Home (HSABADAA), Neurological Rehabilitation Therapy In-Home (e.g., Stroke, Parkinson’s) (HSABADAE), Orthopedic & Musculoskeletal Rehab In-Home (HSABADAF), Balance, Fall Prevention & Gait Training In-Home (HSABADAH), Multidisciplinary Outpatient Rehab Centers (PT/OT/SLP) (HLADAJAG), Home Health Physical Therapy & Mobile PT (HSADAIAO)

Keywords

• Orthopaedic physiotherapy services
• Neurological rehabilitation therapy
• Sports injury rehabilitation
• In-home physiotherapy care
• Manual therapy services

Headquarters

HQ city

Nepean

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Physiotherapy and Rehabilitation Services: Fee-for-service physiotherapy consultations and treatment sessions billed directly to patients or third-party insurance providers. The clinic offers OHIP-funded physiotherapy at the Colonnade (Nepean) location for eligible patients.
2. Third-Party Insurance Billing: Direct billing to insurance companies on behalf of patients for covered physiotherapy services.
3. OHIP-Funded Physiotherapy: Ontario Health Insurance Plan (OHIP) coverage for eligible patients at the Colonnade location in Nepean.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

MapleCare Physiotherapy Clinic is a multi-location outpatient physiotherapy practice in Ottawa, Ontario delivering one-on-one rehabilitation services across orthopaedic/sports injuries, neurological conditions (stroke, Parkinson's, MS, brain injury), post-operative recovery, paediatrics, TMJ disorders, concussions, and geriatric balance/mobility issues. Services are delivered through three physical clinic locations (Nepean, Wellington Street West, Bank Street), in-home physiotherapy visits, and telerehabilitation video sessions, with OHIP-funded care available at the Nepean/Colonnade site and direct third-party insurance billing.

Product overview

MapleCare Physiotherapy Clinic is a multi-location physiotherapy practice in Ottawa, Ontario operating as a single unified clinic with a broad portfolio of therapeutic services. The core offering consists of general physiotherapy service lines (telerehabilitation video treatment, massage therapy, neurological physiotherapy, orthopaedic/sports physiotherapy, in-home physiotherapy, TMJ physiotherapy, concussion management, post-operative rehabilitation, occupational therapy, and paediatric physiotherapy), complemented by specialized treatment offerings (ADP walker assessment, functional electrical stimulation, hand therapy, LiteGait gait training, LSVT BIG for Parkinson's, and SciFit recumbent stepper). Supporting patient-facing digital services include a patient portal, online insurance billing, and OHIP-funded physiotherapy. The clinic has three physical locations (Nepean/Colonnade Rd, Ottawa/Wellington St W, Ottawa/Bank St) plus in-home services. The overall product is a traditional healthcare services practice rather than a software platform, with services delivered in-person and via telerehabilitation.

Differentiator

Problem solved

Functional benefit

Segments5 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Algonquin CollegeminorStrategic or Co-development PartnerEducational institution affiliation for student training and clinical education opportunities.
• Brunel UniversityminorStrategic or Co-development PartnerAcademic partnership for research collaboration or student placement programs.
• Canadian Physiotherapy AssociationminorStrategic or Co-development PartnerProfessional association membership demonstrating adherence to industry standards and professional development.
• College of Physiotherapists of Ontario (CPTO)minorStrategic or Co-development PartnerRegulatory body affiliation ensuring compliance with Ontario physiotherapy practice standards.
• Ontario Ministry of HealthminorStrategic or Co-development PartnerGovernment partnership for OHIP-funded physiotherapy services at designated locations.
• Queensway Carleton HospitalminorStrategic or Co-development PartnerHospital partnership for referral coordination and continuum of patient care.
• The Ottawa HospitalminorStrategic or Co-development PartnerHospital partnership for referral coordination and continuum of patient care.
• Ottawa UniversityminorStrategic or Co-development PartnerAcademic partnership for research or educational initiatives.
• LSVT BIGcoreTechnology or IntegrationCertified provider of LSVT BIG treatment program for Parkinson's disease rehabilitation.
• LiteGaitcoreTechnology or IntegrationProvider using LiteGait equipment for gait and balance training rehabilitation services.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Propel Physiotherapy: Ontario-based multi-clinic physiotherapy operator offering orthopaedic, sports, and pelvic-health PT; comparable in service mix and Ontario private-clinic operating model.
• Motion Works Physiotherapy & Sports Injury Centre: Ottawa-region multi-discipline physiotherapy and sports injury clinic; the most direct local geographic peer in the same metro and clinical service mix.

Emerging players

• Myodetox: Canadian modern MSK and physiotherapy brand with multiple urban clinics and a strong digital/direct-to-consumer identity; comparable in target demographic and brand-led positioning, though narrower in clinical scope.

Broad incumbents

• Saint Elizabeth Health Care (SE Health): Large Canadian home and community healthcare provider offering in-home physiotherapy, occupational therapy, and rehab — comparable in the in-home PT delivery channel and OHIP-funded service mix.
• Bayshore HealthCare: National Canadian home and community care provider with in-home rehab and therapy services; comparable in the home-health delivery model and provincial insurance billing practices.

Direct peers

• Athlete's Care Sports Medicine Centres: Multi-location Canadian sports medicine and physiotherapy chain with orthopaedic and sports rehab focus; comparable in target segments (athletes, ortho patients) and in-clinic + multi-specialist model.
• Lifemark Health Group: One of Canada's largest rehabilitation and physiotherapy networks with multi-site outpatient clinics offering orthopaedic, sports, and neurological rehab — the most direct scale competitor to MapleCare in the Canadian market.
• CBI Health Group: National Canadian network of physiotherapy and rehab clinics plus home health services; directly comparable in service breadth, multi-modality delivery (clinic + in-home), and OHIP-funded model.
• Pivot Sport Medicine and Orthopaedics: Toronto-area multi-disciplinary sport medicine, physiotherapy, and orthopaedic clinic; comparable in integrating PT with sport-medicine specialists and offering orthopaedic, concussion, and active-rehab services.

Others

• University of Ottawa Heart Institute / The Ottawa Hospital Rehab Services: Hospital-affiliated outpatient rehab programs in Ottawa that compete for the same post-acute, neurological, and geriatric patients and serve as both a referral source and substitute provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/maplecarephysio

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MapleCare Physiotherapy Clinic