Mylestones

What Mylestones does

Mylestones is a Queensland-based, Australian nonprofit organization operating as a business unit of CPL - Choice, Passion, Life (ABN 27 009 942 269). Founded in 1999, it delivers disability employment services and runs two social enterprises, organized into three core divisions: Mylestones Employment (job placement, career advice, training, resume development, and ongoing workplace support for job seekers with disabilities and barriers, delivered as an Australian Government-funded Inclusive Employment Australia provider); Mylestones Printing (commercial digital printing, direct mail, pack-and-send, and binding/laminating from a Brisbane warehouse as an Australian Disability Enterprise); and Mylestones Solutions (commercial garden maintenance, handyman services, and coffee cart operations employing disability work crews across Queensland). Supporting sub-programs include School Leaver Employment Supports (SLES), University Specialist Employment Partnerships (USEP) with three universities, the Work Skills Hub, and the Student Work Experience and Employment Training (SWEET) pre-employment program.

The company serves two primary customer segments: job seekers with disabilities, injuries, or health conditions, and Australian employers seeking inclusive workforces. Its employer base includes enterprise retail logos (Coles, Kmart, Woolworths), resources (BHP), government (Brisbane City Council), and a long tail of SMEs. Mylestones has placed more than 17,000 people into paid work over ten years and operates over 30 locations across Queensland and Northern New South Wales. Its technology stack is non-proprietary and operationally focused — there is no identified AI/ML, SaaS platform, or digital product layer; service delivery is people-led through dedicated Job Development Officers.

Mylestones generates revenue through three streams: government-funded disability employment service contracts under DES / Inclusive Employment Australia (the dominant stream), transaction-based commercial printing revenue, and transaction-based commercial garden maintenance contracts. The parent entity, CPL, supports more than 5,000 people with disabilities across Queensland and northern New South Wales. Following the 2025 Australian Government DES tender outcome, Mylestones Employment restructured from a 50+ site network to a regionally focused hub-and-spoke model effective 1 November 2025, retaining the same client volume across key Queensland regions including Ipswich, Logan, Fraser Coast, Bundaberg, Mackay, and Townsville.

Name

Mylestones

Legal name

CPL - Choice, Passion, Life

Website

https://mylestones.org.au

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Mylestones is an Australian nonprofit, operating as a business unit of CPL - Choice, Passion, Life, that delivers government-funded disability employment services and runs social enterprises in commercial printing and garden maintenance across Queensland and Northern New South Wales.

Ownership category

akta.pro rank

Product category

Disability Employment Services

NAICS

Vocational Rehabilitation Services (6243), Vocational Rehabilitation Services (624310), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Workforce Support Services & Case Management (Coaching, Wraparound) (EDAAAOAK)

Keywords

• Disability employment services
• Inclusive employment australia
• Social enterprise printing
• Commercial garden maintenance
• Vocational training programs

Headquarters

HQ city

Bongaree

HQ country

Australia

HQ region

Oceania

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Disability Employment Services: Government-funded disability employment support services under the Australian Government's Disability Employment Services (DES) program, helping people with disabilities find and keep meaningful employment.
2. Printing Services: Commercial printing and direct mail services offered through Mylestones Printing social enterprise, providing sustainable employment for people with disabilities.
3. Garden Maintenance Services: Commercial garden maintenance and handyman services provided by Mylestones Solutions crews, employing people with disabilities in small commercial crews across Queensland.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Mylestones delivers government-funded disability employment services helping people with disabilities, injuries, or health conditions find and retain meaningful work through personalised career advice, job matching, training, and ongoing workplace support. It also operates social enterprises (Mylestones Printing and Mylestones Solutions) that provide commercial printing, direct mail, garden maintenance, and handyman services, employing people with disabilities in sustainable roles as pathways to mainstream employment.

Product overview

Mylestones operates three interconnected business divisions providing disability employment services and social enterprises. Mylestones Employment serves as the core disability employment service helping job seekers with barriers find work through career support, training, and job matching. Mylestones Printing offers commercial printing and mail solutions (digital printing, direct mail, binding) as an Australian Disability Enterprise creating sustainable employment. Mylestones Solutions provides garden maintenance, handyman services, and coffee carts through disability social enterprises. Supporting programs include SLES for school leavers, USEP for university graduates, and the Work Skills Hub for vocational training—all designed to create pathways from entry-level social enterprise roles to mainstream employment.

Differentiator

Problem solved

Functional benefit

Brands

• Mylestones Employment: Disability employment services helping people with barriers find and keep meaningful work.
• Mylestones Printing
• Mylestones Solutions
• Inclusive Employment Australia
• USEP (University Specialist Employment Partnerships)
• SLES (School Leaver Employment Supports)

Quantifiable outcome

• Double industry retention rate for Kmart placements compared to industry average
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core, minor and major.

• Griffith UniversitycoreStrategic or Co-development PartnerUniversity Specialist Employment Partnerships (USEP) program partner providing disability employment support to university students and graduates with disabilities seeking employment in their field of study.
• University of the Sunshine CoastcoreStrategic or Co-development PartnerUSEP program partner offering disability employment support to students and graduates with disabilities through campus-based services.
• James Cook UniversitycoreStrategic or Co-development PartnerUSEP program partner providing disability employment pathways for university graduates with disabilities.
• Queensland Mental Health (QMH)coreStrategic or Co-development PartnerQueensland Health partnership delivering the QMH Integrated Employment Initiative for people with mental illness to enter the workforce with appropriate support.
• Project BooyahminorStrategic or Co-development PartnerInclusive community program for young people aged 15-16 years focusing on vocational pathways and building confidence and resilience.
• TAFE QLDcoreStrategic or Co-development PartnerPartnership for vocational education and training opportunities for job seekers with disabilities.
• Down Syndrome QueenslandminorGTM or Marketing PartnerCommunity partnership supporting employment opportunities for people with Down syndrome.
• Autism AustraliaminorGTM or Marketing PartnerCommunity partnership for autism employment support services.
• BHPmajorChannel Partner/ Reseller/ DistributorCorporate partner actively hiring people with disabilities through Mylestones employment placement services.
• KmartmajorChannel Partner/ Reseller/ DistributorRetail partner achieving double industry retention rates with Mylestones-placed employees; has returned repeatedly requesting more placements.
• WoolworthsmajorChannel Partner/ Reseller/ DistributorRetail partner engaged in disability diversity employment initiatives with Mylestones.
• Brisbane City CouncilmajorChannel Partner/ Reseller/ DistributorGovernment partner hosting DisABILITY ACTION at WORK (DAAW) internship program and hiring people with disabilities from Mylestones into permanent positions.
• USEP (University Specialist Employment Partnerships)coreStrategic or Co-development PartnerNational program that Mylestones partners with to deliver on-campus disability employment services supporting students from partner universities into graduate employment.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCm1HrZbU8jvbf7V25O1D1Xg
• Facebookfacebook.com/MylestonesEmployment
• LinkedInlinkedin.com/company/mylestones-employment

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mylestones