What Inmedical does

Inmedical (legal name: Compañía de Medicina Prepagada Inmedical Medicina Internacional S.A.) is a Quito-headquartered prepaid medicine provider founded in 2008, operating across Ecuador, Bolivia, Paraguay, and the Dominican Republic. The company sells tiered subscription plans organized around a multi-tier provider network — Red Bienestar (entry), Red Protegido (mid-tier), and Red Protección (comprehensive) — supplemented by ambulatory and hospitalization coverage, a pharmacy network (Red Farmacias, including Farmacias Económicas and Medicity nationwide), and a dental network (Red Odontológica). Core products include plans with unlimited medical consultations, 24/7 telemedicine, and free medicines from affiliated pharmacies, designed to eliminate traditional insurance friction such as copays, reimbursement paperwork, waiting periods, pre-authorizations, exclusions, and pre-existing condition denials. Pricing ranges from approximately $4.99/month for basic ambulatory coverage to $124.60/month for full-tier plans, with supplemental products such as accident compensation and COVID-19 bonds also available.

The technology platform combines a member-facing mobile app (APP Inmedical), an e-commerce storefront (tienda.inmedical.com.ec) integrated with the PlacetoPay payment gateway, digital contract signing, and electronic invoicing, all backed by a 24/7 contact center. Distribution is hybrid: direct-to-consumer via digital and contact-center sales, plus a B2B corporate channel positioning prepaid medicine as an employee benefit for organizations. The company reports approximately 650,000 affiliates covering around 210,000 families across the four operating countries, holds ISO 9001:2015 certification, and is a pioneering Ecuadorian member of the Microinsurance Network. Inmedical is privately held with no disclosed institutional investors or external funding rounds, and operates with a lean team of 51-100 employees.

Name

Inmedical

Legal name

Compañia de Medicina Prepagada Inmedical Medicina Internacional S.A.

Website

https://inmedical.com.ec

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Inmedical is a Quito-headquartered prepaid medicine provider operating in Ecuador, Bolivia, Paraguay, and the Dominican Republic, serving approximately 650,000 affiliates across roughly 210,000 families with tiered subscription plans, 24/7 telemedicine, and a multi-tier provider network.

Ownership category

akta.pro rank

Product category

Prepaid Medicine / Health Insurance

NAICS

Ambulatory Health Care Services (621)

SIC

Hospital & Medical Service Plans (6324)

akta.pro primary industry

Chronic Condition Medication Programs (e.g., diabetes, hypertension) with Integrated Prescribing (HLALAIAH)

Keywords

• Prepaid medicine plans
• Healthcare coverage networks
• Telemedicine services
• Ambulatory health plans
• Family health subscriptions

Headquarters

HQ city

Quito

HQ country

Ecuador

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Prepaid Medicine Subscriptions: Monthly or annual subscription fees for prepaid medicine plans providing access to medical consultations, telemedicine, and medicines through affiliated provider networks. Plans are tiered (Masiva, Plus, Protegido, Bienestar, Protección) with varying coverage levels and network access.
2. Compensatory Bonus Plans: One-time or periodic compensation bonus plans (Bono Compensatorio) such as the Covid-120 plan providing specific medical coverage.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Inmedical provides prepaid medicine plans offering unlimited medical consultations, 24/7 telemedicine access, and free medicines through a tiered affiliated provider network (Red Bienestar, Red Protegido, Red Protección, plus ambulatory and hospital networks). The company operates across Ecuador, Bolivia, Paraguay, and the Dominican Republic, serving approximately 650,000 affiliates and 210,000 families. Plans are designed without copays, reimbursement paperwork, waiting periods, pre-authorizations, exclusions, or pre-existing condition restrictions, and are distributed via e-commerce, mobile app, contact center, and B2B corporate sales channels.

Product overview

Inmedical is a prepaid medicine (medicina prepagada) provider operating across Ecuador, Bolivia, Paraguay, and Dominican Republic, serving approximately 650,000 affiliates and 210,000 families. The company offers a platform of health plans organized into tiered networks: Red Bienestar (basic), Red Protegido (mid-tier), Red Protección (comprehensive), and specialized networks for pharmacies (Red Farmacias with Farmacias Económicas and Medicity) and dental services (Red Odontológica). Core products include Ambulatorio plans with unlimited consultations, telemedicine, and free medicines, plus Hospitalario coverage for extended inpatient stays. The company also offers supplemental products including the Bono Compensatorio Covid 120 and Tu Mano Derecha Segura accident compensation. Plans are designed to reduce traditional friction points like copays, reimbursement paperwork, waiting periods, pre-authorizations, and pre-existing condition exclusions. Services are accessible 24/7 through a mobile app, contact center, and digital portals for contracts and electronic invoicing.

Differentiator

Problem solved

Functional benefit

Brands

• Red Bienestar: Medical network tier/service offering
• Red Protegido
• Red Protección
• Red Farmacias
• Red Odontológica

Products and services

• Red Ambulatorio (Ambulatorio) Plan Outpatient prepaid medicine plan providing unlimited medical consultations, telemedicine services, and coverage for medicines included in the Inmedical formulary. Designed for individuals and families seeking low-friction ambulatory coverage.
• Red Hospitalario Plan Hospitalization coverage plan with limits varying by contracted tier, covering hospital stays exceeding 24 hours. Complementary to the Ambulatorio plan for inpatient needs.
• Red Bienestar Plan Basic-tier medical network plan offering access to a network of healthcare providers with reduced copays and frictionless coverage.
• Red Protegido Plan Mid-tier medical network plan with enhanced coverage and access to a broader network of specialists.
• Red Protección Plan Comprehensive protection plan with extensive coverage for outpatient and inpatient services.
• Red Farmacias (Pharmacy Network) Pharmacy network providing free medicines to members at Farmacias Económicas and Medicity locations nationwide as part of plan coverage.
• Red Odontológica (Dental Network) Dental care network offering oral health services and coverage through contracted dental providers.
• Consultas Médicas Ilimitadas + Telemedicina + Medicinas Gratis Comprehensive prepaid medicine plan offering unlimited medical consultations, telemedicine access, and free medicines via the Inmedical online store. Starting at $4.99/month, with full pricing ranging from $52.52 to $124.60 depending on coverage tier and family size.
• Tu Mano Derecha Segura Accident compensation voucher providing additional financial protection for Inmedical members. Priced at $69.00.
• Bono Compensatorio Covid 120 COVID-19 compensation bond providing additional coverage related to the pandemic. One-time fee of $22.00.

Quantifiable outcome

• 98% of affiliates rate the quality of medical attention, infrastructure, and technology as excellent or very good (CSAT metric)
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• Microinsurance NetworkcoreStrategic or Co-development PartnerPioneers in Ecuador as members of Microinsurance Network, a worldwide network of microinsurance experts, prepaid medicine, and assistance specialists. The network promotes development and distribution of microinsurance for vulnerable populations.
• Farmacias EconómicascoreChannel Partner/ Reseller/ DistributorPharmacy chain partnership providing free medications to Inmedical plan holders. Inmedical clients can collect prescribed medications at all Farmacias Económicas locations nationwide.
• Medicity (Farmacias)coreChannel Partner/ Reseller/ DistributorPharmacy chain partnership providing free medications to Inmedical plan holders alongside Farmacias Económicas at additional locations nationwide.
• PlacetoPaycoreTechnology or IntegrationPlacetoPay is the electronic payment platform used by Inmedical for online transactions. It supports multiple payment methods including major credit cards (Visa, MasterCard, Diners, Discover, American Express) and bank payments. PlacetoPay complies with PCI DSS standards and provides secure SSL-encrypted transactions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Humana: Large global health insurance and managed care company with tiered plan design and customer-experience-led care models. Relevant broader incumbent for tiered health plan products analogous to Inmedical.
• Mapfre: Spanish-headquartered global insurer with significant LATAM health insurance operations. Competes with Inmedical in Ecuador and other Inmedical-operating markets with broader portfolio and capital resources.
• Bupa (Ecuador / LATAM): International health insurance group with established Ecuador and broader LATAM operations. Competes in prepaid/managed care with broader portfolio and capital base than Inmedical.
• Sanitas: Spanish health insurance and managed care provider with LATAM presence via the Sanitas Internacional network. Offers tiered health plans and provider-network-based coverage comparable to Inmedical's model.

Direct peers

• Compensar: Colombian Caja de Compensación that operates prepaid health and wellness plans alongside social benefit programs. Operates a tiered prepaid medicine subscription model analogous to Inmedical's offering.
• Seguros Sura (Suramericana): Leading Colombian/LATAM insurance and prepaid health provider operating across multiple Latin American countries. Most directly comparable to Inmedical's prepaid medicine subscription model with tiered health plan offerings.
• Colsanitas: Colombian prepaid medicine (medicina prepagada) provider offering tiered health plans through affiliated provider networks. Closely mirrors Inmedical's Red-tier plan structure and pharmacy/medical provider integration model.
• Cruz Blanca: Chilean prepaid health plan provider (Isapre system) with multi-tier plan structure and provider network access. Strong structural analog to Inmedical's prepaid medicine model in another LATAM market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/corpinmedical
• YouTubeyoutube.com/channel/UC0fEJYLlOtEJhjtAB8AHymg
• Facebookfacebook.com/inmedical
• LinkedInlinkedin.com/company/inmedicalinternacional
• Instagraminstagram.com/inmedical_ec

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inmedical