Regionale Diakonie Werke

What Regionale Diakonie Werke does

Regionale Diakonie in Hessen und Nassau (legal name: RDHN – Regionale Diakonie in Hessen und Nassau gGmbH) is a non-profit limited liability company that operates as the social-services arm of the Evangelische Kirche in Hessen und Nassau (EKHN). Headquartered in Darmstadt, Germany, the organization coordinates 9 regional diaconal offices and more than 200 service locations across Hesse and parts of Rhineland-Palatinate, delivering social welfare programs to individuals in personal, financial, or health-related crises. Its service portfolio spans nine broad domains: crisis and debt counseling, mental health support, homeless and streetwork services, refugee and migrant integration, addiction counseling, family and youth services, women's protection and pregnancy counseling, senior and dementia support, and disability employment assistance, complemented by community-building projects such as food banks, neighborhood centers, and the 'mitWIRken' integration program at 16 sites.

The organization is staffed by more than 1,500 professional employees and supported by approximately 5,000 volunteers, drawing on the trust and referral infrastructure of the wider Protestant church network. No proprietary technology platform, software product, or AI system is disclosed; the operating model is human-delivered social work delivered through physical locations, outreach, and partner referrals. End beneficiaries receive services free of charge or on a needs-based, reduced-cost basis.

Regionale Diakonie is funded through three principal streams: donations and charitable contributions from the public, institutional funding routed through its EKHN parent, and regulated public-sector contracts for social services (likely under German SGB frameworks covering counseling, housing support, refugee assistance, addiction services, and family support). The business model is therefore closer to a publicly funded charitable services provider than a commercial enterprise; pricing is not disclosed and revenue figures are not publicly reported.

Name

Regionale Diakonie Werke

Legal name

RDHN - Regionale Diakonie in Hessen und Nassau gGmbH

Website

https://regionale-diakonie-hn.de

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Regionale Diakonie in Hessen und Nassau is a church-affiliated German non-profit operating 9 regional offices and 200+ locations that deliver free counseling, housing, refugee, addiction, family, and senior social services across Hesse and parts of Rhineland-Palatinate.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Individual and Family Services (6241), Temporary Shelters (624221), Services for the Elderly and Persons with Disabilities (624120), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Refugee & Immigrant Support Services (BPAGAEAI), Community Resources, Social Services & Transportation Coordination (HLADALAK)

Keywords

• Social welfare services
• Crisis counseling
• Homeless assistance
• Refugee integration support
• Community outreach programs

Headquarters

HQ city

Frankfurt

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Donations and charitable contributions: The organization accepts donations from the public to support its social welfare programs and services for people in difficult life situations.
2. Church funding: Funded as part of the Evangelical Church in Hessen und Nassau, receiving institutional support for operations and social services.
3. Public funding and social services contracts: Government-funded social services including counseling, housing support, refugee assistance, addiction services, and family support, likely through public social welfare contracts.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Regionale Diakonie Werke operates a decentralized network of 9 regional diaconal offices and more than 200 locations providing social welfare services to individuals in difficult life situations across Hessen and parts of Rheinland-Pfalz. Core offerings include crisis counseling, mental health support, homeless assistance, refugee and migrant integration, addiction counseling, family and youth support, women's protection, senior care, disability employment support, and community/neighborhood projects, all delivered largely free of charge or based on need.

Product overview

Regionale Diakonie in Hessen und Nassau is a social services organization operating as part of the Evangelical Church in Hesse and Nassau. It offers a comprehensive portfolio of social support services through 9 regional offices at over 200 locations across Hesse and parts of Rhineland-Palatinate. The services include crisis counseling, mental health support, homeless assistance, refugee integration, addiction counseling, family and youth support, women's services, senior care, disability inclusion, and community development. Key programs include the 'mitWIRken' integration project, MPU preparation courses, and various counseling services. The organization employs over 1,500 staff members and engages approximately 5,000 volunteers.

Differentiator

Problem solved

Functional benefit

Products and services

• Krisen- und Schwierensituationen Beratung (Crisis and Difficult Situations Counseling) Crisis counseling and support for individuals facing personal, family, or legal crises, including debt counseling, family conflict mediation, and reintegration support for people leaving prison. Available across all 9 regional offices for individuals and families in Hessen and parts of Rheinland-Pfalz.
• Psychische Gesundheit Unterstützung (Mental Health Support) Mental health support services helping individuals cope with crises, strengthen social contacts, stabilize living situations, and enable social participation. Includes individual accompaniment, reliable contact persons, and safe spaces for youth, including the long-running 'Verrückt? Na und!' school program run jointly with Irrsinnig Menschlich e.V. since 2009.
• Wohnungslosen-Hilfe (Homeless Assistance) Comprehensive support for homeless individuals including emergency overnight shelter, day facilities, long-term housing solutions, housing counseling, streetwork outreach, and accompaniment through official procedures. Available across regional offices.
• Flüchtlings- und Migrant:innen-Unterstützung (Refugee and Migrant Support) Integration support for refugees and migrants including arrival assistance, legal advice, language learning, job search, and psychosocial stabilization, delivered across 9 regional offices.
• Suchtberatung (Addiction Counseling) Addiction counseling, prevention programs, daily living assistance, and targeted support before, during, or after therapy for alcoholism, gambling, and drug-related issues, including radio and community awareness activities.
• Familien, Kinder und Jugend Unterstützung (Family, Children and Youth Support) Family support services including early childhood development, parenting counseling, youth living groups, parent-child facilities, and open children's and youth work programs such as the Pfeddersheim youth center.
• Frauen- und Schwangerschaftsberatung (Women's and Pregnancy Counseling) Support services for women in difficult life situations and around pregnancy and birth, ranging from sensitive counseling to protection and refuge during acute crises.
• Senior:innen-Unterstützung (Senior Citizens Support) Support services for older people and relatives including counseling and accompaniment for care, dementia, and grief, as well as practical aids such as meal delivery.
• Behinderung Teilhabe-Unterstützung (Disability Inclusion Support) Support services for people with disabilities to participate in work and daily life, including employment entry support, workplace security, and individual accompaniment for both affected individuals and employers.
• Stadtteil- und Gemeindearbeit (Community and Neighborhood Work) Community strengthening and social participation services including open meeting points, neighborhood projects, food banks (Die Tafeln), affordable clothing, and advocacy for improved living conditions, such as the intercultural Katzenberg-Treff in Mainz-Finthen.
• mitWIRken Projekt (mitWIRken Project) Joint project of church and diaconia titled 'mitWIRken – Integration und Teilhabe im Sozialraum' (Integration and Participation in Social Space) operating at 16 locations in the area of the Evangelical Churches in Hessen-Nassau and Kurhessen-Waldeck.
• MPU-Vorbereitungskurs (MPU Preparation Course) MPU (Medizinisch-Psychologische Untersuchung) preparation courses for individuals who have had their driver's license revoked due to alcohol, drug, or medication influence, currently offered in Limburg.
• Individuelle Beratung (Individual Consultation) Individual consultation service helping people find the right support offering across the organization's portfolio, providing confidential step-by-step accompaniment.

Named customers2 records

Segments9 records

Ideal customer profiles9 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Irrsinnig Menschlich e.V.coreStrategic or Co-development Partner · 1 January 2009Since 2009, Regionale Diakonie has been a cooperation partner of Irrsinnig Menschlich e.V., implementing the 'Verrückt? Na und!' (Crazy? So What!) mental health program for youth aged 15+ in schools. This partnership demonstrates commitment to youth mental health awareness and crisis prevention across the region.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Arbeiterwohlfahrt (AWO): Major non-denominational German welfare organization offering directly overlapping services including homelessness support, refugee integration, family and youth services, and senior care. Operates across Hessen and Rheinland-Pfalz in direct competition for public contracts and donor share.
• Caritas Deutschland: Germany's largest Catholic welfare association and the direct denominational counterpart to Diakonie. Operates the same portfolio of social services (homeless aid, refugee work, family counseling, addiction support, senior care) across federal states including Hessen, making it the closest peer in scope, funding model, and target populations.
• Malteser Deutschland: Catholic aid organization providing comparable social services including refugee integration, homelessness outreach, senior services, and addiction support. Operates regional structures similar to RDHN and draws on a comparable volunteer base for community-based service delivery.
• Paritätischer Wohlfahrtsverband: Umbrella organization for non-confessional welfare providers in Germany. Members deliver overlapping social services (housing assistance, family counseling, disability inclusion) and compete for the same public contracts and donor pools in Hessen and Rheinland-Pfalz.
• Deutsches Rotes Kreuz (DRK): German Red Cross society delivering a comparable social services portfolio including refugee aid, family support, addiction counseling, and senior services. Comparable funding mix of donations, membership dues, and public contracts, with similar scale and regional office structures.

Broad incumbents

• Diakonie Deutschland: National umbrella for Germany's Protestant welfare organizations and the federation that RDHN belongs to. Comparable as the broader institutional parent providing the same service categories nationwide; RDHN's operations represent a regional slice of Diakonie Deutschland's national footprint.

Regional players

• Caritasverband Frankfurt e.V. Regional Catholic welfare association serving Frankfurt and surroundings with directly overlapping services (homeless aid, refugee support, family counseling, senior services). Comparable scale and operating geography within the RDHN catchment area.
• Evangelische Stiftung Hephata: Protestant-affiliated social services provider based in Hessen, delivering overlapping services including disability support, youth services, and social participation programs. Comparable funding model and church affiliation, focused on a specific sub-region within Hessen.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/regionalediakoniehessenundnassau
• LinkedInlinkedin.com/company/regionale-diakonie-hn
• Instagraminstagram.com/regionalediakoniehessen

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Regionale Diakonie Werke