ID Concept
ID Concept is a family-owned French managed IT services provider founded in 1996 in Lésigny, offering IT management, IP telephony, cybersecurity, backup, cloud, and web development to roughly 100 small and medium businesses in the Île-de-France region via a four-person team.
- Company typePrivate
- Founded1996
- HeadquartersLésigny, France
- Headcount1–10
- GTM typeB2B
- OfferingServices
What ID Concept does
ID Concept (legal name ID-Concept) is a family-owned managed IT services provider founded in 1996 and headquartered in Lésigny, Seine-et-Marne, France. The company targets small and medium businesses (PMI/PME) across the Île-de-France region with a six-line service bundle: IT infrastructure management (server administration, Office 365 deployment, full park management), IP telephony (Metacentrex and Starface platforms, SIP trunking), cybersecurity (endpoint and server protection), data backup (cloud and GDPR-compliant), cloud computing (hosting, RDS, SAAS management), and web development (showcase sites, SEO, e-commerce). Technology is built on mainstream third-party platforms — Microsoft Office 365, Metacentrex, Starface, and Microsoft Remote Desktop Services — with no proprietary software disclosed. The firm has been a certified Microsoft partner for more than 20 years.
The company operates with a four-person team comprising founders Michel Saab and André Saab plus family members Florian Saab and Alexandre Saab. Go-to-market is field sales-led, anchored by a free initial IT audit, direct phone/email outreach, on-site and remote interventions, and a 48-hour response commitment. Revenue is generated from three streams: recurring monthly support and maintenance contracts (annual commitment, monthly direct debit), project-based professional services and consulting, and hardware/software resale with bundled insurance coverage. Approximately 100 businesses reportedly trust ID Concept and the firm has installed more than 200 IT systems cumulatively over its 30-year history; revenue and headcount figures are not publicly disclosed.
ID Concept is a privately held, founder-led micro-MSP with no external investors, no subsidiaries, no funding history, and no M&A activity. It holds no patents, trademarks, or industry awards in the available record. Its competitive position rests on long-tenured local relationships, multi-service bundling, Microsoft partnership depth, and the founders' accumulated technical expertise rather than on differentiated technology, scale advantages, or AI capabilities.
ID Concept firmographics
Firmographics- Name
- ID Concept
- Legal name
- ID-Concept
- Website
- https://id-concept.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ID Concept is a family-owned French managed IT services provider founded in 1996 in Lésigny, offering IT management, IP telephony, cybersecurity, backup, cloud, and web development to roughly 100 small and medium businesses in the Île-de-France region via a four-person team.
- Ownership category
- akta.pro rank
ID Concept industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)
Keywords
Where ID Concept is headquartered
LocationHeadquarters
- HQ city
- Lésigny
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
ID Concept business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IT Support and Maintenance Contracts: Monthly recurring revenue from assistance and maintenance contracts covering IT infrastructure, phone systems, security, and backup services. Contracts are typically annual with monthly billing via direct debit (prélèvement automatique). Response time commitment of 48 hours for remote interventions.
- Professional Services and Consulting: One-time project-based services including IT audits, system implementation, web development, and infrastructure setup. Includes free initial audit to assess client needs.
- Hardware and Software Sales: Resale of computer equipment and new hardware with special insurance coverage during the usage period. Microsoft software licensing and implementation services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free IT audit for needs assessment |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
ID Concept product offering
Product offeringCore offering
ID Concept provides managed IT services for small and medium businesses, covering IT infrastructure administration, IP telephony, cybersecurity, data backup, cloud computing, and web development. Services are delivered under annual assistance and maintenance contracts billed monthly, supplemented by one-time project work such as IT audits, system implementations, and website creation. The company also resells hardware and Microsoft software licensing as part of its full-service IT outsourcing offering.
Product overview
ID Concept is a managed IT services company offering a multi-service portfolio of six interconnected core service lines: IT Management (Informatique), IP Telephony (Téléphonie IP), Cybersecurity (Cybersécurité), Data Backup (Sauvegarde), Cloud Computing, and Web Development. These services are delivered through support contracts that include complimentary IT audits, remote and on-site technical assistance, and ongoing maintenance. The company also provides hardware procurement and resells new equipment, functioning as a full-service IT partner for small and medium businesses in the Île-de-France region.
Differentiator
Problem solved
Functional benefit
Products and services
- Informatique / IT Management Comprehensive IT infrastructure management for small and medium businesses, including server administration (file servers, web servers, Remote Desktop Services, and business software servers), Office 365 deployment, and complete IT park management. Targeted at PMI/PME clients needing outsourced infrastructure oversight.
- Téléphonie IP / IP Telephony IP telephony services including Metacentrex platform implementation, SIP trunking (Trunk SIP) to connect internal IPBX systems to the public telephone network, and Starface application-based telephony for managing fixed IP extensions. Designed for businesses seeking modern phone infrastructure integrated with IT.
- Cybersécurité / Cybersecurity Information system security services covering infrastructure protection, endpoint security for workstations against malware and external threats, and server security with specialized monitoring. Aimed at SMBs needing protection of IT assets.
- Sauvegarde / Data Backup Data protection services including cloud backup to secure data centers, GDPR-compliant handling of personal data, and backup solutions for servers and workstations. For clients needing resilient data protection and regulatory compliance.
- Cloud / Cloud Computing Cloud hosting and SaaS management enabling users to access data from office or remotely across devices, with RDS connections and admin/non-admin connection filtering. Built for businesses enabling remote work and centralized data access.
- Web / Web Development Website creation and management including showcase sites, natural SEO referencing, e-commerce boutique creation from design to launch, and domain name management with email services. Targeted at businesses needing an online presence.
- Assistance Informatique / IT Support Contracts IT assistance and maintenance contracts including free audits, telephone support, remote and on-site interventions, labor, and travel costs, with a 48-hour maximum response time commitment for remote interventions. Offered to clients as the contractual vehicle bundling the company's service lines.
Companies that use ID Concept
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
ID Concept technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
ID Concept partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreCertified Microsoft partner for over 20 years. ID Concept integrates and deploys Microsoft solutions including Office 365, Teams, mail management, calendar management, and meeting organization. Offers software licensing and implementation services as a Microsoft reseller.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
ID Concept competitors and assessment
Company assessmentBroad incumbents
- Devoteam: France-headquartered IT consulting and managed services firm with deep expertise in cloud, cybersecurity, and Microsoft technologies. Comparable in offering breadth and Microsoft partnership, though at substantially larger scale.
- Capgemini: Global IT services and consulting giant with significant French SMB and mid-market footprint. Comparable only at the highest level on IT services, but vastly larger and addresses a different enterprise tier.
- Orange Business Services: Enterprise division of Orange, providing managed IT, cloud, cybersecurity, and unified communications to French SMBs and large enterprises. Comparable as a competitor in the same regional SMB market, with much greater resources.
- Axians: VINCI Energies' ICT brand delivering IT infrastructure, cloud, cybersecurity, and managed services across France and Europe. Comparable in service portfolio for SMB/mid-market clients, though larger and broader.
- Hardis Group: French digital services and IT consulting firm offering managed infrastructure, cloud, and IT support to mid-market clients across France. Comparable as a France-based IT services provider, though significantly larger and with broader geographic reach.
- Econocom: European digital services company offering IT infrastructure, managed services, and financing to SMBs and mid-market. Comparable in scope of IT infrastructure and managed services offerings across French-speaking markets.
- Bouygues Telecom Entreprises: B2B arm of Bouygues Telecom offering fixed telephony, IP-PBX, cloud, and managed IT services to French SMBs. Comparable as a competitor in IP telephony and managed IT for the French regional SMB market.
Direct peers
- Hub One: French managed services and IT infrastructure provider specializing in network, telephony, cloud, and cybersecurity for mid-market clients. Comparable as a multi-service IT partner serving French B2B customers.
- NXO: French mid-market managed services provider focused on IT infrastructure, unified communications, and cybersecurity for SMBs and mid-market. Comparable as a multi-service IT partner serving French regional businesses.
- Isatis: French regional IT services company providing IT infrastructure, IP telephony, cloud, and cybersecurity to SMB clients in Île-de-France. Comparable in size, geographic focus, and multi-service approach.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
ID Concept social profiles
Digital presenceID Concept compliance and trust
Trust signalCompliance1 record
ID Concept financial estimates
Financial estimateRevenue estimate
Valuation estimate
ID Concept leadership team
Management profileNumber of profiles
Profiles4 records
ID Concept funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ID Concept M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ID Concept
What does ID Concept do?
ID Concept provides managed IT services for small and medium businesses, covering IT infrastructure administration, IP telephony, cybersecurity, data backup, cloud computing, and web development. Services are delivered under annual assistance and maintenance contracts billed monthly, supplemented by one-time project work such as IT audits, system implementations, and website creation. The company also resells hardware and Microsoft software licensing as part of its full-service IT outsourcing offering.
Is ID Concept a public or private company?
ID Concept is a private company. It is classified as family owned and is currently operating.
When was ID Concept founded?
ID Concept was founded in 1996. It employs 1 to 10 people.
Where is ID Concept based?
ID Concept is headquartered in Lésigny, France, in the Europe region.
How does ID Concept make money?
Three revenue lines are on record. IT Support and Maintenance Contracts are the primary driver. The others are professional Services and Consulting and hardware and Software Sales.
Who are ID Concept's main competitors?
Broad incumbents on record are Devoteam, Capgemini, Orange Business Services, Axians, Hardis Group, Econocom and Bouygues Telecom Entreprises. Direct peers are Hub One, NXO and Isatis.
Does ID Concept have an API?
No public API is recorded for ID Concept.
What industry is ID Concept in?
ID Concept's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAOAF, IT Asset Lifecycle Services (Procure-to-Retire). Its NAICS code is 541512 and its SIC code is 7370.