CredentialGenie
CredentialGenie provides healthcare credentialing and payer enrollment software as part of the QGenda unified workforce management platform, serving hospitals, academic medical centers, and specialty practices with end-to-end provider credentialing workflows.
- Company typePrivate
- Founded2017
- HeadquartersJacksonville, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CredentialGenie does
CredentialGenie provides credentialing software for healthcare providers, operating as the credentialing and payer enrollment product line within the broader QGenda unified healthcare workforce management platform (ProviderCloud). The platform covers end-to-end provider credentialing workflows including initial application, primary source verification, privileging, committee review, recredentialing, payer enrollment, ongoing monitoring, and reporting, with NCQA compliance support, automated expirable notifications, provider self-service, and built-in analytics. Under the QGenda umbrella, the offering is bundled with adjacent workforce modules (scheduling, on-call, time & attendance, clinical capacity management, residency management, and workforce analytics) and an AI layer branded QGenda Intelligence, all accessed via a single login with integration to enterprise healthcare IT systems.
The company sells through a direct enterprise field sales motion, with quote-based annual subscription pricing that varies by organization size, module selection, and provider count. Target customers span hospitals and health systems, academic medical centers, national practice groups, private practices, federal healthcare organizations, and specialty-specific verticals including anesthesiology, cardiology, emergency medicine, OBGYN, orthopedics, and radiology. Named enterprise customers include Sentara Health, Children's Nebraska, University of Texas Science Center at San Antonio, Ob Hospitalist Group, and Strategic Health Partners, with the platform also positioned for international healthcare organizations. Marketing relies on content (case studies, webinars, resource center), industry events, and a consultative demo-led sales process rather than channel partners.
Firmographically, CredentialGenie is listed as a private for-profit company headquartered in Jacksonville, United States, founded in 2017 with 11–50 employees, while operational data (corporate HQ in Atlanta, Georgia under QGenda, LLC, sales contacts routing to QGenda) indicates the credentialing offering is delivered within QGenda's broader go-to-market and platform infrastructure. No funding rounds, revenue figures, or ownership details are disclosed in the available source material, and the precise corporate relationship between the CredentialGenie brand and QGenda, LLC is not explicitly stated.
CredentialGenie firmographics
Firmographics- Name
- CredentialGenie
- Legal name
- QGenda, LLC
- Website
- https://credentialgenie.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CredentialGenie provides healthcare credentialing and payer enrollment software as part of the QGenda unified workforce management platform, serving hospitals, academic medical centers, and specialty practices with end-to-end provider credentialing workflows.
- Ownership category
- akta.pro rank
CredentialGenie industry classification
Industry- Product category
- Healthcare Credentialing Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Provider Credentialing & Enrollment (Payer Contracting Ops) (HLACACAM)
- akta.pro secondary industry
- Credential, Education & Professional License Verification (BPAKAEAI)
Keywords
Where CredentialGenie is headquartered
LocationHeadquarters
- HQ city
- Jacksonville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CredentialGenie business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Healthcare Credentialing Software Subscription: Subscription-based software licensing for healthcare credentialing and payer enrollment solutions as part of the unified QGenda workforce management platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription model with quote-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
CredentialGenie product offering
Product offeringCore offering
CredentialGenie is a credentialing software and services company built for healthcare organizations. The platform automates provider credentialing, primary source verification, privileging, payer enrollment, and ongoing monitoring to ensure compliance and accelerate time-to-value. The offering is delivered as part of a unified healthcare workforce management platform with built-in analytics and provider self-service capabilities.
Product overview
QGenda offers a unified workforce management platform for healthcare organizations, combining multiple modules in a single system. The platform includes core products for Credentialing (provider credentialing software and payer enrollment), Workforce Scheduling (for providers, nurses, and staff), On-Call Scheduling, Time & Attendance, Clinical Capacity Management, Residency Management, and Workforce Analytics. QGenda Intelligence provides purpose-built AI solutions embedded across the platform. The company claims credentialing processes can be completed up to 50% faster. The platform connects scheduling, credentialing, and other workforce functions with single login access and integration to healthcare IT ecosystem systems.
Differentiator
Problem solved
Functional benefit
Brands
- ProviderCloud: QGenda's unified healthcare workforce management platform connecting scheduling, credentialing, and analytics.
- QGenda Intelligence
- QGenda Credentialing
- QGenda Payer Enrollment
Products and services
- QGenda Credentialing
Quantifiable outcome
- Complete credentialing processes up to 50% faster
- +2 more outcomes
Companies that use CredentialGenie
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles3 records
CredentialGenie technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
CredentialGenie partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Healthcare IT Ecosystem IntegrationscoreQGenda integrates with key enterprise healthcare IT systems to exchange data and provide unified workforce management. The platform connects with the broader healthcare IT ecosystem for data interoperability and seamless workforce management across systems.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
CredentialGenie competitors and assessment
Company assessmentDirect peers
- CredentialMyDoc: CredentialMyDoc is a smaller SaaS and services provider for medical staff credentialing and payer enrollment, primarily serving small-to-mid healthcare organizations. It overlaps with CredentialGenie's private practice and small hospital customer base.
- MD-Staff (Applied Statistics & Management): MD-Staff is a long-standing credentialing and privileging platform sold to medical staff offices at hospitals and AMCs. Its workflow approach, NCQA focus, and customer base (large physician practices and academic centers) make it a direct functional competitor to CredentialGenie.
- MedTrainer: MedTrainer unifies credentialing, compliance training, and provider management for healthcare organizations. It serves many of the same mid-market hospitals and private practices that CredentialGenie targets, competing on bundled credentialing-plus-compliance software.
- HealthStream (VerityStream): HealthStream's VerityStream subsidiary provides credentialing and provider enrollment software to hospitals and health systems. VerityStream is arguably the most entrenched competitor in NCQA-aligned credentialing and overlaps closely with CredentialGenie's positioning and buyer.
- Silversheet: Silversheet (now part of Modio Health) provides cloud-based credentialing and privileging for medical groups and health systems. It positions on modern UX and faster turnaround versus legacy credentialing incumbents, directly competing with CredentialGenie's ease-of-use/50%-faster messaging.
- IntelliSoft: IntelliSoft offers credentialing, provider enrollment, and CVO services to hospitals, payers, and ambulatory groups. It is comparable in scope, customer segment, and managed-services-plus-software model to CredentialGenie's offering.
- symplr: symplr is the largest healthcare credentialing SaaS provider (formerly Greenlight/Echo) and the most direct competitor. It offers provider credentialing, payer enrollment, and quality/performance management to hospitals, AMCs, and health systems — the same core segments CredentialGenie targets inside QGenda.
Emerging players
- ProviderTrust: ProviderTrust provides continuous credentialing, exclusion monitoring, and provider data solutions for hospitals and payers. Its SaaS-led approach to ongoing monitoring competes with CredentialGenie's automated ongoing monitoring feature.
- Verifiable: Verifiable offers an API-first credentialing and provider verification platform targeting digital health, staffing, and payer use cases. It competes on automation and developer-first delivery in adjacent segments of the credentialing market.
Broad incumbents
- QGenda: QGenda is the unified healthcare workforce management platform that hosts CredentialGenie's credentialing module. As parent/sister platform, it is the most relevant broad incumbent for evaluating distribution scale, customer base, and integration depth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
CredentialGenie social profiles
Digital presenceCredentialGenie financial estimates
Financial estimateRevenue estimate
Valuation estimate
CredentialGenie leadership team
Management profileNumber of profiles
CredentialGenie funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CredentialGenie M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CredentialGenie
What does CredentialGenie do?
CredentialGenie is a credentialing software and services company built for healthcare organizations. The platform automates provider credentialing, primary source verification, privileging, payer enrollment, and ongoing monitoring to ensure compliance and accelerate time-to-value. The offering is delivered as part of a unified healthcare workforce management platform with built-in analytics and provider self-service capabilities.
Is CredentialGenie a public or private company?
CredentialGenie is a private company. It is classified as unknown and is currently operating.
When was CredentialGenie founded?
CredentialGenie was founded in 2017. It employs 11 to 50 people.
Where is CredentialGenie based?
CredentialGenie is headquartered in Jacksonville, United States, in the North America region.
How does CredentialGenie make money?
One revenue line is on record: healthcare Credentialing Software Subscription.
Who are CredentialGenie's main competitors?
Direct peers on record are CredentialMyDoc, MD-Staff (Applied Statistics & Management), MedTrainer, HealthStream (VerityStream), Silversheet, IntelliSoft and symplr. Emerging players are ProviderTrust and Verifiable. QGenda is listed as a broad incumbent.
Does CredentialGenie have an API?
No public API is recorded for CredentialGenie.
What industry is CredentialGenie in?
CredentialGenie's product category is Healthcare Credentialing Software. Its primary akta.pro industry code is HLACACAM, Provider Credentialing & Enrollment (Payer Contracting Ops), with a secondary code of BPAKAEAI, Credential, Education & Professional License Verification. Its SIC code is 7372.