Conflict Management Institute

What Conflict Management Institute does

Conflict Management Institute, PLLC is a privately held change management consulting firm headquartered in Grapevine, Texas, serving the Dallas-Fort Worth metro area. Founded and operated by Principal Consultant Dr. Kerin Groves, Ph.D., the firm delivers people-centered consulting to small businesses and nonprofits navigating unplanned organizational change, with a stated service scope that includes culture change, leadership transition, organizational transformation, downsizing, post-merger integration, and crisis response. The client roster accumulated over more than 30 years spans over 100 organizations, including Fortune 500 corporations (AT&T, Amazon, Walmart, Shell, Verizon, Target, Allstate, Bank of America), healthcare systems (HCA/Medical City, Texas Health Resources, Abbott Labs), federal and state government entities (U.S. Army, Navy, Air Force, Marines, State of Texas, FEMA), and higher education institutions (SMU, University of North Texas, Texas Woman's University).

The firm offers a defined suite of consulting services: listening tours, individual and team coaching, seminars/workshops/retreats, and facilitated problem-solving and strategizing sessions. Delivery is people-intensive, with the principal consultant holding a Ph.D. from Texas A&M University-Commerce, an M.S. from the University of North Texas, and chaplain certification from the International Fellowship of Chaplains. There is no proprietary technology platform, no AI tooling, and no productized software offering; the website is hosted on GoDaddy Website Builder. The competitive advantage is rooted in the credentials, tenure, and cross-disciplinary expertise of the founder.

The business model is professional services engagement-based revenue under quote-based, multi-year contracts, sold through a direct sales motion via phone (817-940-1044), website contact form, and referral. The firm is a single-PLLC entity with no external investors, no subsidiaries, and no disclosed funding; ownership and operational control sit with Dr. Groves. The company is actively operating but shows no documented expansion in headcount, geography, product, or technology in the available data.

Name

Conflict Management Institute

Legal name

Conflict Management Institute, PLLC

Website

https://conflictmanagementinc.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Conflict Management Institute, PLLC is a Texas-based change management consulting firm serving small businesses and nonprofits in the Dallas-Fort Worth metro, delivering listening tours, coaching, workshops, and problem-solving sessions led by Principal Consultant Dr. Kerin Groves.

Ownership category

akta.pro rank

Product category

Management Consulting - Change Management

NAICS

Management Consulting Services (54161), Human Resources Consulting Services (541612), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742), Services-Management Services (8741)

akta.pro primary industry

Change Management & Transformation Consulting (BPAHAGAC)

akta.pro secondary industries

Change Management & Transformation (Org/HR) (BPACAJAD), Conflict Resolution & Negotiation (EDABAMAE)

Keywords

• Change management consulting
• Organizational development services
• Conflict resolution consulting
• Workplace coaching services
• Leadership transition consulting

Headquarters

HQ city

Denton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Professional Consulting Services: Change management consulting services delivered through individual and team coaching, seminars, workshops, retreats, listening tours, and problem-solving sessions. Revenue generated through professional service engagements with organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Conflict Management Institute is a change management consulting firm that helps small businesses and nonprofits in the Dallas-Fort Worth area navigate organizational transitions, culture change, leadership transitions, and crisis. Services are delivered by the principal consultant through listening tours, individual and team coaching, seminars, workshops, retreats, and problem-solving/strategizing sessions.

Product overview

Conflict Management Institute is a change management consulting firm offering a unified suite of people-centered consulting services focused on helping small businesses and nonprofits navigate workplace transitions, crisis, and organizational change. The core offering consists of consulting engagements that include listening tours, individual and team coaching, seminars and workshops, and strategic problem-solving sessions—all delivered by experienced consultants to facilitate resilience, communication, leadership development, and cultural transformation.

Differentiator

Problem solved

Functional benefit

Products and services

• Change Management Consulting Services
• Listening Tours
• Individual and Team Coaching
• Seminars, Workshops, and Retreats
• Problem-Solving and Strategizing Sessions

Named customers20 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• Kotter International: Change management firm built on John Kotter's 8-step process methodology. Closely comparable as a specialist consultancy offering workshops, advisory, and training for organizational transformations across industries.
• Prosci: Specialist change management consultancy and research firm known for the ADKAR methodology. Directly comparable as a pure-play change management firm serving enterprise and mid-market clients with similar coaching, training, and advisory offerings.
• RHR International: Boutique consultancy focused on leadership and organizational change, serving senior executives at major corporations. Comparable in size and specialty focus on the human side of enterprise transformation.
• PDI (Personnel Decisions International): Organizational consulting and leadership development firm with deep expertise in change management, talent, and culture. Comparable as a mid-sized specialist consultancy serving global enterprises.

Emerging players

• Center for Creative Leadership (CCL): Research-driven leadership development organization offering executive education, coaching, and change programs. Comparable as a specialist in the human side of organizational change with academic rigor.
• Crestcom International: Global provider of leadership and management training programs for small and mid-sized businesses. Comparable as a smaller specialist delivering workshops, coaching, and change-related training to a similar SMB/nonprofit audience.

Broad incumbents

• Korn Ferry: Global organizational consulting firm with leadership, talent, and reward practices that overlap with change management consulting. Comparable service lines targeting enterprise clients undergoing transformation.
• McKinsey & Company (Organization Practice): Global strategy giant with a dedicated Organization Practice that delivers large-scale change management engagements. Competes for the same enterprise transformation mandates but with vastly greater resources and global reach.
• Accenture (Change & Transformation): Global consulting and technology services firm with an extensive change management practice. Represents the scaled incumbent competition for enterprise transformation engagements.
• Deloitte (Human Capital / Transformation): Big Four consultancy with major change management, organization transformation, and human capital practices. Overlaps directly with CMI's service offerings but at significantly larger scale and broader scope.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/conflict-management-inc.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conflict Management Institute