alsterdorf assistenz ost

What alsterdorf assistenz ost does

Alsterdorf assistenz ost gGmbH is a Hamburg-based non-profit social services organization (gGmbH) operating as part of the Evangelische Stiftung Alsterdorf (Evangelical Foundation Alsterdorf) network. Founded in 2005 and employing between 501 and 1,000 staff, the organization provides individualized assistance services to three primary beneficiary groups: people with disabilities, people with mental illness, and children, youth, and families in complex situations. Service delivery spans eastern Hamburg districts (Bergedorf, Wandsbek, Hamburg-Mitte, Hamburg-Nord, Jenfeld, Billstedt, Steilshoop, and Walddörfer), Lower Saxony, and Schleswig-Holstein, organized around five core service lines: Living + Housing (Leben + Wohnen), Education + Employment (Bildung + Beschäftigung), Children, Youth + Family (Kinder, Jugend + Familie), Meeting Points + Community Spaces (Treffpunkte + Begegnungsstätten), and Projects + Initiatives (Projekte + Initiativen). Operational footprint includes more than 20 residential housing locations, 13+ day support facilities (Tagesförderung), and 7+ community meeting points (Begegnungsstätten), managed through dedicated regional division heads (Bereichsleitung). Prof. Dr. Roman Helbig serves as sole authorized Managing Director (Geschäftsführer).

The underlying technology stack is lean and oriented around accessibility and basic digital operations rather than care delivery innovation. Website infrastructure includes Eye-Able (with DeepL, Google Translate, and Microsoft Azure AI integrations) for accessible multilingual content and Leichte Sprache translation, CleverReach for newsletter distribution, Friendly Captcha for GDPR-compliant spam protection, Google Analytics and Meta-Pixel for marketing measurement, YouTube-nocookie for privacy-enhanced video embedding, OpenStreetMap for location display, and Bank für Sozialwirtschaft for donation payment processing. An internal "Digital Assistance" (Digitale Assistenz) offering explores technology-based independence tools for clients, but no proprietary AI/ML models, platforms, or significant software products are disclosed. Marketing channels are limited to organic social (Instagram, Facebook, LinkedIn), the corporate website, email newsletters, and YouTube video content.

Revenue is generated primarily through government-funded social insurance mechanisms—Eingliederungshilfe (integration assistance) and Kinder- und Jugendhilfe (child and youth welfare)—with pricing determined by public funding frameworks and individual care budgets rather than direct client payment. Supplementary income includes individual donations, EU grant funding (notably ESF Plus for the BEE project), and the recently launched EGYM Wellpass corporate fitness membership. The organization is positioning itself ahead of the planned 2028 Kinder- und Jugendhilfegesetz (IKJHG) reform by already implementing inclusive child and youth welfare services. No public funding rounds, M&A, or external investment activity are disclosed; the entity is wholly owned within the Evangelische Stiftung Alsterdorf foundation structure.

Name

alsterdorf assistenz ost

Legal name

alsterdorf assistenz ost gGmbH

Website

https://alsterdorf-assistenz-ost.de

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Alsterdorf assistenz ost gGmbH is a Hamburg-based non-profit social services organization providing residential, educational, vocational, and family assistance to people with disabilities, people with mental illness, and vulnerable families across eastern Hamburg, Lower Saxony, and Schleswig-Holstein under government-funded welfare programs.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (624310), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Housing Transition & Supported Living Navigation (EDAKANAK), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC)

Keywords

• Disability support services
• Social assistance services
• Residential support housing
• Inclusive youth services
• Community mental health

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels1 record

Marketing channels6 records

Core offering

alsterdorf assistenz ost gGmbH is a non-profit social services organization providing assisted living, day support, vocational training, family counseling, and community inclusion programs for people with disabilities, mental illness, and families across eastern Hamburg, Lower Saxony, and Schleswig-Holstein. The organization operates residential homes, day centers, meeting points, and inclusion projects as part of the Evangelische Stiftung Alsterdorf foundation network.

Product overview

alsterdorf assistenz ost is a social services organization providing comprehensive assistance and support services for people with disabilities, mental health conditions, and families. The organization operates as a multi-service provider offering distinct service lines: (1) Living + Housing (Leben + Wohnen) providing residential assistance and supported living across numerous Hamburg locations; (2) Education + Employment (Bildung + Beschäftigung) offering adult education, day support programs (Tagesförderung), and vocational activities; (3) Children, Youth + Family services including family counseling, family councils, youth assistance, and inclusive learning groups; (4) Meeting Points + Community Spaces (Treffpunkte + Begegnungsstätten); and (5) Projects + Initiatives including digital assistance, supported communication (UK), and inclusive youth welfare initiatives. The organization also provides specialized services in nursing/care and pedagogy, operating as part of the Evangelische Stiftung Alsterdorf foundation network.

Differentiator

Problem solved

Functional benefit

Products and services

• Leben + Wohnen (Living + Housing) Residential assistance and supported living services for people with disabilities, providing personalized support to enable independent living across numerous locations in eastern Hamburg and Lower Saxony.
• Bildung + Beschäftigung (Education + Employment) Adult education, vocational training, skill development, and employment/work offerings (Beschäftigungs- und Arbeitsangebot) for people with disabilities.
• Tagesförderung (Day Support) Day support programs and facilities providing daily assistance and activities for people with disabilities across multiple Hamburg locations including Alster Atelier, Bargenhof, Bredenbekstraße, Café Ursprung, Haus am See, and others.
• Kinder, Jugend + Familie (Children, Youth + Family) Family support services including youth assistance, family counseling, integrated learning groups, family council offices, sibling support services, and inclusive childcare programs.
• Treffpunkte + Begegnungsstätten (Meeting Points + Community Spaces) Community meeting spaces and encounter venues promoting social inclusion across locations including Begegnungsstätte Bergedorf, Begegnungsstätte Berliner Tor, Begegnungsstätte Hamburg-Mitte, Begegnungsstätte Wandsbek, BoveTreff, Treffpunkt Dernauer Straße, and Treffpunkt Fehlinghöhe.
• Projekte + Initiativen (Projects + Initiatives) Social projects and initiatives promoting inclusion and participation, including Supported Communication (Unterstützte Kommunikation), NAHT-Markt, and other community programs.
• BEE-Projekt (Bildung, Erfahrung, Engagement) ESF Plus funded project recruiting and qualifying at least 60 volunteers aged 60 and older for voluntary engagement in inclusive social spaces, under the BELL funding line (Bildung und Engagement ein Leben lang).
• Digitale Assistenz (Digital Assistance) Digital assistance services and technology solutions to promote greater independence for people with disabilities.
• Pflege (Nursing/Care) Nursing and care services for people with disabilities requiring medical and personal care support.
• Inklusive Kinder- und Jugendhilfe (Inclusive Child and Youth Welfare) Inclusive youth welfare services bridging child welfare and participation assistance, implementing integrated child and youth assistance ahead of the planned IKJHG law effective January 2028.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability2 records

Partnerships

Three partnerships are on record, tiered core.

• EGYM WellpasscoreGTM or Marketing Partner · 1 March 2026alsterdorf assistenz ost and alsterdorf assistenz west became official members of EGYM Wellpass starting March 1, 2026. This partnership provides employees access to one of the largest corporate fitness networks in German-speaking countries, including fitness studios, yoga, swimming, climbing, bouldering, and wellness facilities. The organization subsidizes employee participation at significantly reduced rates.
• Evangelische Stiftung AlsterdorfcoreStrategic or Co-development Partneralsterdorf assistenz ost is part of the Evangelische Stiftung Alsterdorf (Evangelical Foundation Alsterdorf) network. The foundation provides organizational oversight, shared services, and strategic direction across multiple affiliated organizations.
• European Union (ESF Plus Programme)coreOthersThe BEE project (Bildung, Erfahrung, Engagement) is funded through the ESF Plus Programme of the European Union under the BELL funding line (Bildung und Engagement ein Leben lang). The project aims to recruit and qualify at least 60 volunteers over 60 years old for voluntary engagement in inclusive social spaces.

Recent moves5 records

Expansion highlights5 records

Direct peers

• alsterdorf assistenz west: Direct sister organization under the same Evangelische Stiftung Alsterdorf parent, providing the same disability and mental-health assistance services but serving the western Hamburg districts. Identical service portfolio, governance structure, and management approach.
• Lebenshilfe Hamburg: Leading Hamburg-based non-profit providing disability assistance, residential living, education, and family support under the national Lebenshilfe federation. Directly comparable in service offerings and target population.
• v. Bodelschwinghsche Stiftungen Bethel: One of Germany's largest Protestant non-profit social service organizations, providing disability assistance, residential living, vocational training, and community-based support across multiple regions. Structurally and operationally comparable despite different geographic footprint.
• Stiftung Liebenau: Large foundation-based non-profit providing disability services, assisted living, education, and employment support in southern Germany. Comparable gGmbH-style structure under a parent foundation, with similar religious-affiliated origins.
• Lebenshilfe Niedersachsen: State-level Lebenshilfe federation covering Lower Saxony, where alsterdorf assistenz ost also operates. Provides comparable disability services including Wohnen, Werkstätten, and family support, directly overlapping in the organization's southern service area.

Others

• Der Paritätische Wohlfahrtsverband Hamburg: Umbrella welfare association coordinating numerous non-profit social service providers in Hamburg, including disability and family services. Operates as an advocacy and coordination body rather than direct service provider, but shares the same funding ecosystem.

Broad incumbents

• AWO Hamburg: Regional Arbeiterwohlfahrt chapter providing social services, disability assistance, youth and family support in Hamburg. Comparable funding model and service breadth, but broader welfare focus.
• Diakonie Hamburg: Regional branch of the national Diakonie welfare organization, offering a wide range of social services including disability assistance, youth welfare, and family support in Hamburg. Broader portfolio but overlapping service lines and target populations.
• Caritasverband für Hamburg: Hamburg branch of the national Caritas welfare association, providing social services including disability support, family counseling, and youth welfare. Larger umbrella organization with overlapping beneficiary groups.

Regional players

• Pfeiffersche Stiftungen: Protestant foundation in Saxony-Anhalt offering disability assistance, housing, and social services. Similar foundation governance model and service portfolio, but operating in a different eastern German region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/alsterdorfassistenzost
• LinkedInlinkedin.com/company/alsterdorf-assistenz-ost
• Instagraminstagram.com/alsterdorf_assistenz_ost

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about alsterdorf assistenz ost