Home Heating and Air Conditioning

What Home Heating and Air Conditioning does

Home Heating and Air Conditioning, operating as Haven Home Heating and Air Conditioning, is a privately held, single-location residential services company founded in 1996 and headquartered at 812 Development Drive, Kingston, Ontario. It provides heating, cooling, plumbing, and electrical services to homeowners across Kingston and approximately 20 surrounding Ontario communities (including Gananoque, Bath, Battersea, Odessa, Tamworth, and Verona), with 24/7/365 emergency dispatch and same-day service capability. The company is an authorized Lennox dealer and employs licensed, background-checked, factory-trained technicians who deliver on-site service from fully stocked vehicles; it does not disclose any proprietary technology and operates entirely on industry-standard HVAC, plumbing, and electrical equipment.

The company monetizes through four revenue streams: one-time HVAC installation projects (furnaces, boilers, heat pumps including air-source and ductless mini-split, central AC, water heaters); repair, maintenance, and 24/7 emergency service calls for the same categories; plumbing services (emergency response, drain cleaning and hydro-jetting, water heaters, water filtration and softening, leak detection, Kitec replacement, sump pumps); and electrical services (installations, panel upgrades, wiring, EV charger installation, Generac generators). Pricing combines per-unit equipment pricing with monthly financing offers (furnaces from $43/month, AC from $47/month, water heaters from $16.99/month), bundled promotions such as the 'Optimum Clean Air Bundle' and seasonal sales, and a multi-year 'Don't Pay Til 2027' deferred-payment campaign. A separate HVAC maintenance plan membership creates the only recurring-revenue layer.

Customer acquisition runs through direct-to-consumer channels: a website with online booking (havenhomeheating.ca), Google Business Profile with 4.9/5 from 3,451 reviews, Google Guaranteed status, and Facebook and YouTube presence, supplemented by local SEO across the Kingston service area. The company carries HomeStars Best of 2025 and Best of the Best 2025 awards, BBB A+ accreditation, Three Best Rated recognition, and Google Guaranteed status, all of which anchor its local brand. No funding rounds, M&A activity, parent company, or institutional investment is disclosed; the business is described as founder/owner-operated with 11-50 employees and no public revenue figures.

Name

Home Heating and Air Conditioning

Legal name

Haven Home Heating and Air Conditioning

Website

https://havenhomeheating.ca

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Home Heating and Air Conditioning, operating as Haven Home Heating and Air Conditioning, is a Kingston, Ontario residential HVAC, plumbing, and electrical service company founded in 1996, serving homeowners across Kingston and roughly 20 surrounding communities with 24/7 emergency dispatch, installation, repair, and maintenance services.

Ownership category

akta.pro rank

Product category

Residential HVAC and Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

Air Conditioner (AC) Repair & Maintenance (HSAOAHAF), Heat Pump Repair & Maintenance (HSAOAHAD), Tankless Water Heater Installation & Service (HSAOACAB), Hydronic/Baseboard Radiant Heating Service (HSAOACAE)

Keywords

• Residential HVAC services
• Furnace and boiler services
• Heat pump installation
• Air conditioning services
• Residential plumbing and electrical

Headquarters

HQ city

Kingston

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. HVAC Installation Services: Revenue from installing new heating and cooling systems including furnaces, boilers, heat pumps, central air conditioning, and mini-split systems. These are one-time project-based revenues with financing options available.
2. HVAC Repair and Maintenance Services: Revenue from repair services, emergency service calls, and annual maintenance plans for heating and cooling systems. Emergency 24/7 service available.
3. Plumbing Services: Revenue from plumbing repairs, fixture installations, water heater services, drain cleaning, water filtration systems, and emergency plumbing services.
4. Electrical Services: Revenue from electrical installations, panel upgrades, wiring, EV charger installation, and generator services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Haven Home Heating and Air Conditioning is a Kingston, Ontario-based residential services company that sells and delivers HVAC, plumbing and electrical services directly to homeowners. Core offerings include installation, repair and maintenance of furnaces, boilers, heat pumps (air-source, ductless/mini-split, hybrid), central air conditioning and water heaters, plus plumbing (emergency response, drain cleaning, water filtration), electrical (panel upgrades, EV chargers, generators) and indoor air quality add-ons such as UV air purifiers and whole-house humidifiers. Service is delivered by licensed, background-checked technicians on 24/7 emergency call, with financing and recurring maintenance/membership plans offered alongside installation work.

Product overview

Haven Home Heating and Air Conditioning is a local service company (not a software platform) offering a comprehensive suite of home comfort services organized around four core divisions: Heating (furnaces, boilers, heat pumps including air-source, ductless/mini-split, and hybrid systems), Cooling (air conditioning installation, repair, and maintenance), Plumbing (emergency services, water heaters, drain cleaning, water filtration/softening), and Electrical (panel upgrades, EV chargers, generators). The portfolio also includes add-on indoor air quality modules—UV air purifiers and whole-house humidifiers—that integrate with HVAC systems. All services are provided by licensed technicians with service guarantees, supported by a membership/maintenance plan program for ongoing customer relationships.

Differentiator

Problem solved

Functional benefit

Products and services

• Furnace Installation

Quantifiable outcome

• Save up to $3,000 on furnace and air conditioner bundle with Clean Air Bundle promotion
• +2 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• LennoxcoreTechnology or IntegrationHaven Home Heating and Air Conditioning is an authorized Lennox dealer, providing access to Lennox HVAC equipment including furnaces, air conditioners, and heat pumps. Being an authorized dealer enables access to high-efficiency Lennox components and ensures proper warranty coverage for installed equipment.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• AtlasCare: Ontario-based residential HVAC, plumbing, and home services company with overlapping service offerings (furnaces, AC, heat pumps, water heaters) and shared dealer-style promotions; directly referenced in Haven's site assets and a clear competitive peer in the Ontario market.
• Reliance Home Comfort: Ontario-headquartered Canadian residential HVAC, water heater, and plumbing services provider with a similar one-stop service model, financing programs, and 24/7 emergency offering; the most direct large-scale peer to Haven.
• ClimateCare: Canadian cooperative of independent HVAC contractors offering residential heating, cooling, and water heating services through a shared brand and standards; structurally analogous to a regional HVAC services player like Haven.

Broad incumbents

• Direct Energy Home Services: National Canadian home energy services arm of Direct Energy/NRG providing HVAC equipment, repair plans, and home services; competes in the same residential HVAC service category but at national scale and bundled with energy contracts.
• Enercare: Large Canadian residential home services company (HVAC equipment, water heaters, plumbing, electrical) with broader geographic reach and institutional ownership; same services portfolio as Haven but at much greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@HavenHomeHeatingandAirCo-kz6xw
• Facebookfacebook.com/HavenHomeRT
• Xx.com/_havenhome

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Home Heating and Air Conditioning