What Dimensions does

Dimensions in Managed Care, Inc., headquartered in Montville, New Jersey, is a privately held medical and disability management company that has operated for approximately 30 years (founded circa 1995). It provides cost containment, care management, and medical consulting services to insurance companies, corporations, and third party administrators, with a described leadership position in the Long Term Care Insurance industry. Its core service lines include medical records retrieval and review, care coordination, long term care services (including on-site eligibility assessments), disability management, and cost containment consulting.

The company's operational model is built on a national network of thousands of contracted Registered Nurses across the US and Canada, who deliver both onsite and telephonic services. Service delivery is supported by a web-based platform that handles electronic document retrieval, upload, and transmission, processing approximately 2,000 medical records requests per month. The platform is described as a form-based request and document access system with no software to download, and the company advertises 24/7/365 availability with typical response times within one hour.

The business model is professional services revenue, sold via direct sales to enterprise clients in the insurance, corporate, and TPA segments. Pricing is quote-based and not publicly disclosed. The company is privately owned with no disclosed parent company, no institutional investors, no funding rounds, no M&A activity, and no disclosed leadership changes. With 11-50 employees at the headquarters, the bulk of clinical capacity is delivered through its contracted RN network rather than salaried staff.

Name

Dimensions

Legal name

Dimensions in Managed Care, Inc.

Website

https://dimensionsinc.us

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

Dimensions in Managed Care is a privately held medical and disability management firm that provides cost containment, care coordination, medical records retrieval and review, and long term care services to insurance companies, corporations, and third party administrators nationwide via a national network of Registered Nurses.

Ownership category

akta.pro rank

Product category

Medical and Disability Management Services

SIC

Services-Health Services (8000)

akta.pro primary industry

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

akta.pro secondary industries

Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG), Benefits, Insurance & Long-Term Care Planning Navigation (Medicare/Medicaid/LTC) (HLADALAI)

Keywords

• Medical records retrieval
• Disability management services
• Care coordination
• Long term care assessment
• Cost containment consulting

Headquarters

HQ city

Montville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medical and Disability Management Services: Professional services providing cost containment, care management and medical consulting services to corporations, insurance companies and third party administrators.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Dimensions in Managed Care, Inc. is a national medical and disability management company that provides onsite and telephonic medical and disability management services to insurance companies, corporations, and third party administrators. Its core services include electronic medical records retrieval and review by Registered Nurses, care coordination (on-site assessments, cognitive screens, and care plan development), long term care eligibility and facility assessments for claims and underwriting, and cost containment and medical consulting tailored to client-specific needs.

Product overview

Dimensions offers a unified suite of medical and disability management services as a single integrated portfolio. The core offerings include Medical Records Retrieval and Review (processed electronically via their web platform with ~2,000 requests per month), Care Coordination (on-site and telephonic assessments by Registered Nurses), and Long Term Care Services (eligibility assessments, facility evaluations, caregiver assessments). These services are delivered through a national network of thousands of Registered Nurses throughout the US and Canada and are primarily targeted at insurance companies, corporations, and third party administrators.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Records Retrieval Service
• Medical Records Review Service Thorough review, summarization, and analysis of medical records performed by Registered Nurses on behalf of insurance industry partners, supporting claims processing, underwriting, and case decision-making.
• Care Coordination End-to-end care coordination delivered onsite and telephonically, including on-site assessment, cognitive screens, development of needs-based care plans agreed upon with the insured/power of attorney and treating physician, provider assessment, and follow-up telephonic assessments. Targeted at insurance carriers, long term care insurers, and corporate benefits programs.
• Long Term Care Services Specialized services for the long term care insurance industry covering on-site eligibility assessments for claims and underwriting, telephonic reassessments, facility evaluations, caregiver assessments, and plans of care, available 24 hours per day, 7 days per week, 365 days per year.
• Disability Management Services Onsite and telephonic disability management services delivered to the insurance industry, supporting efficient disability case handling and return-to-work or benefit continuation decisions.
• Cost Containment Services Cost containment and medical consulting services delivered to corporations, insurance companies, and third party administrators, designed to generate cost savings for clients and insureds through customized service offerings.

Quantifiable outcome

• 2,000 medical records requests processed per month
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• GENEX Services: GENEX is a managed care provider specializing in disability management, workers' compensation, and clinical case management for insurers and employers. It overlaps directly with Dimensions' disability management, care coordination, and cost containment lines.
• CorVel Corporation: CorVel is a national managed care company delivering workers' comp, disability management, and clinical services to insurers, TPAs, and employers. It is a direct competitor in disability and medical management, with broader geographic scale than Dimensions.
• MCMC LLC: MCMC provides medical record retrieval, review, and management services for the insurance, legal, and government markets. It directly competes with Dimensions on retrieval volume, RN review, and turnaround time for insurance clients.
• ExamWorks (now EWI): ExamWorks is one of the largest US providers of independent medical examinations, medical record retrieval, and medical-legal review services for insurers, TPAs, and attorneys. It is a direct peer to Dimensions in medical records retrieval and clinical review.
• MATRIX Inc. MATRIX provides medical record retrieval, review, and management services to insurance carriers, attorneys, and government agencies. It is comparable to Dimensions on retrieval volume, clinical review, and insurance-industry focus.
• MedRisk: MedRisk provides managed care services for workers' comp and disability, including clinical oversight, physical medicine, and utilization management. It overlaps with Dimensions' clinical review and care coordination offerings for payer and TPA clients.

Broad incumbents

• Unum Group: Unum is a major disability and long-term care insurer that also operates internal disability management and care coordination capabilities. It is comparable to Dimensions' LTC and disability work, but as an in-house/insurer-owned function.
• Conduent: Conduent provides business process services including healthcare claims processing, medical records management, and customer support to insurers and government payers. It is an incumbent alternative to Dimensions for medical records and back-office workflows.
• York Risk Services Group: York provides claims management, managed care, and disability services to insurers, TPAs, and self-insured employers. It is comparable in disability and case management but operates at much larger scale and broader service breadth.
• Sedgwick: Sedgwick is a large claims management, managed care, and disability services provider serving employers and insurers. It competes with Dimensions across disability management and care coordination but as part of a much broader claims and loss-adjusting portfolio.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dimensions