Production Services Association

What Production Services Association does

The Production Services Association (PSA) is a UK-based trade association founded in 1994 at the International Live Music Conference, serving individuals and companies involved in the live event production industry. It operates a tiered membership model — Individual (£98/year), Student (£35/year), Small Company (£270/year), and Company (£560/year) — and claims the position of the largest trade body for UK live production with over 2,500 members. PSA is governed by a member-elected PSA Council (up to 15 members including Co-Chairs, Vice-Chair, and Treasurer) and is run operationally by a paid General Manager (Hannah Ratcliffe, appointed May 2025). The association generates revenue from membership subscriptions and partner contributions; no equity funding, parent company, or public listing is disclosed.

PSA's product surface is organized around member benefits rather than technology: a Resource Centre, the PSAdditions discount scheme (averaging £472 in member savings per year), Quest Cover (700+ business document templates plus a Business Support Line for HR, health & safety, employment, and legal advice), the Dave Keighley Training Bursary (25% of training costs up to £250 per course, launched January 2025 with a £25,000 initial fund), the Live Event Technician Apprenticeship, and a Member Directory. Technology infrastructure is minimal and non-proprietary: a Shopify-based e-commerce website, email bulletins, and downloadable resources, with no AI/ML capability, mobile app, or API platform disclosed.

PSA monetizes purely through annual subscription fees and partner/sponsor contributions. It goes to market via a self-serve Shopify membership flow plus community-led engagement (industry events such as ILMC, webinars, social media on Facebook/LinkedIn/X/Instagram, and direct email). Its value proposition centers on collective representation to government and regulators, plus a packaged bundle of welfare, training, compliance, and discount benefits delivered through 17+ partner organizations (Stage Hand, Backup Tech, Music Support, Crew Cover, EventWell, ACS Custom, onboard:earth, Parliament Hill/PSAdditions, and others). Geographic scope is explicitly UK-only.

Name

Production Services Association

Legal name

Production Services Association

Website

https://psa.org.uk

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

The Production Services Association is a UK trade association founded in 1994 that serves over 2,500 individuals and companies in the live event production industry through tiered annual memberships, collective advocacy to government, and a partner-built package of training, welfare, compliance, and discount benefits.

Ownership category

akta.pro rank

Headquarters

HQ city

Bath

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Membership Fees: PSA generates revenue through annual membership subscriptions with tiered pricing based on membership type. Individual memberships are priced at £98/year, student memberships at £35/year, small company memberships at £270/year, and full company memberships at £560/year. The association also receives support from industry partners and sponsors.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Production Services Association (PSA) is a UK trade association for the live production industry, providing tiered membership services, training bursaries, discount schemes, business support, and advocacy to its members. Founded in 1994, the organisation represents more than 2,500 members including companies and individuals working across the live events sector, with offices in London and Stockport.

Product overview

The Production Services Association (PSA) operates as a trade association for the UK live production industry, offering a unified membership platform with tiered plans (Individual at £98, Student at £35, Small Company at £270, and Company at £560 annually). The core membership provides access to a Resource Centre, PSAdditions discount scheme, Quest Cover template library with 700+ documents and business support helpline, and The Dave Keighley Training Bursary covering 25% of training costs up to £250. The PSA also delivers educational programs including the Live Event Technician Apprenticeship and partners with The Training Department and EventWell for specialized courses, with member discounts ranging from £100 to 15%. The member directory facilitates networking across over 2,500 members.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Membership

Quantifiable outcome

• Members save an average of £472 on gyms, parking, insurance, cinema tickets through the PSAdditions discount scheme
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core and minor.

• Stage HandcoreOthersStage Hand is the original live event technicians' welfare fund, supporting people in need for 25 years. They offer help to UK-based live event production workers who cannot work due to serious physical or mental illness or injury, including small grants for emergency relief and support for training and re-training.
• Backup TechcoreOthersBackup Tech (The Technical Entertainment Charity) provides financial support to industry technical professionals, crew, and people working in the technical supply chain. They offer medical grants, hardship grants, wellbeing support, and a 24-hour helpline.
• Music SupportcoreOthersMusic Support provides mental health and wellbeing services to those working in UK music and live events, offering complementary counselling, a confidential helpline, external referrals, and addiction support. They also provide Mental Health First Aid courses.
• EventWellcoreStrategic or Co-development PartnerEventWell provides specialist evidence-based training and accreditation programmes for neuroinclusion in live events. PSA members receive a 15% partner discount on EventWell training courses covering mental health first aid, neuroinclusion compliance, and security accreditation.
• The Training DepartmentcoreStrategic or Co-development PartnerThe Training Department provides practical, immersive training for production managers and event professionals. PSA members receive £100 off courses covering event production management, scenic production, health and safety, and video/lighting/audio for events.
• The BACK LOUNGEcoreOthersThe BACK LOUNGE is a non-profit community providing a safe space for live events professionals to connect, share experiences, and support each other. They offer weekly online sessions covering addiction recovery, ADHD, industry challenges, and wellbeing topics.
• Tonic MusiccoreOthersTonic Music provides mental health support tailored for music industry professionals (Tonic Rider), music fans (Never Mind The Stigma), and young adults (Tonic Futures). They offer therapeutic sessions, peer groups, workshops, and training courses.
• Quest Cover / Quest Business ServicescoreOthersQuest Cover provides PSA members with access to over 700 business document templates covering health and safety, HR, GDPR compliance, and credit control. They also provide a free Business Support Line for HR, health and safety, employment, and legal advice.
• ACS CustomminorOthersACS Custom is a UK-based manufacturer of custom fit silicone hearing protection and communication devices with over 30 years of experience. PSA members receive a 15% discount on custom hearing protection, In-Ear Monitors, and other in-ear communication devices.
• onboard:earthminorStrategic or Co-development Partneronboard:earth supports the UK live events industry in tackling environmental impacts of travel. PSA members receive tools, resources, and guidance to reduce travel emissions and access to the Trees+ carbon offset programme through verified community-led projects.
• Crew CovercoreOthersCrew Cover offers insurance specifically designed for freelance crew risks in live production, including Public Liability, Business Travel Insurance, Personal Accident and Sickness cover. PSA membership is included with Crew Cover insurance.
• Viva La VisaminorOthersViva La Visa delivers working visas worldwide for touring creatives, processes equipment carnets, and offers expert advice on international touring logistics. PSA members receive a 20% discount on services.
• Event Tech PerksminorOthersEvent Tech Perks provides exclusive access to deals and discounts on 850+ software tools including Stripe, HubSpot, Notion, AWS, and Airtable. PSA members can purchase their first year's subscription for £29 (until end of April) or £39 thereafter.
• Parliament Hill Limited / PSAdditionscoreOthersParliament Hill Limited provides PSAdditions, offering PSA members extra benefits including guaranteed price promises on gym membership, airport parking, car insurance, bookkeeping, tax returns, cinema tickets, and cash back on purchases.
• ETIA (Entertainment Technology Industry Alliance)minorStrategic or Co-development PartnerETIA hosted a networking event during Integrated Systems Europe (ISE) 2026 in Barcelona, bringing together international industry professionals for collaboration and networking.
• Listen for Life CampaigncoreOthersThe Listen for Life Project is focused on delivering a charter to drive hearing protection awareness, provide affordable hearing protection, and double the number of hearing tests over 5-10 years. Both companies and freelancers can access discounted, sustainable ear protection.

Scale indicators4 records

Recent moves1 record

Expansion highlights5 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• Xx.com/PSA_Tweets
• Facebookfacebook.com/groups/thebacklounge
• Instagraminstagram.com/thebackloungetouring

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Production Services Association