Fortlock Group
Fortlock Group, operating as Optic Security Group, is an Australia and New Zealand physical security systems integrator serving 1,000+ enterprise and government customers since 1994, delivering integrated access control, video surveillance, and intrusion solutions via its OpticIQ platform.
- Company typePrivate
- Founded1994
- HeadquartersMangere, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Fortlock Group does
Fortlock Group, operating commercially as Optic Security Group, is an Australia and New Zealand-based physical security systems integrator founded in 1994. The group designs, deploys, and manages integrated security solutions — including access control, video surveillance, intrusion detection, and security management software — for over 1,000 customer organisations spanning enterprise, government, defence, and critical infrastructure segments. Notable clients disclosed in the input include the Australian Department of Defence, Australian Federal Police, Serco, Kraft Heinz, and Lend Lease. Headquartered in Brisbane with offices in Auckland and Wellington, the group holds Type 1A, Defence Grade Systems, ISO 9001/14001/45001, and ASIAL/ANSA/NZSA certifications, positioning it for sensitive government and defence work in both countries.
The group's core technology offering centres on OpticIQ, a proprietary integrated security management platform that aggregates multi-vendor physical security infrastructure into a unified management layer. The group also operates Optic Digital, a subsidiary extending the offering into adjacent digital security services. Business model is B2B enterprise and government, with quote-based pricing tied to project scope, multi-site rollouts, and managed services contracts rather than standardised list pricing. Revenue mechanics combine upfront integration project work with ongoing maintenance, monitoring, and managed services attached to the installed base.
Defence and government exposure is central to positioning rather than incidental. The Type 1A and Defence Grade certifications are prerequisites for sensitive federal work in Australia, and the cleared personnel base required to deliver such contracts represents a structural barrier to new entrants. Recognition at the Axis Communications Oceania Partner Summit 2026 and as a finalist at the NZ Outstanding Security Performance Awards 2026 indicates active OEM partnership and industry validation, supporting continued access to enterprise-grade product portfolios and co-selling channels across the ANZ region.
Fortlock Group firmographics
Firmographics- Name
- Fortlock Group
- Legal name
- Optic Security Group
- Website
- https://fortlock.co.nz
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Fortlock Group, operating as Optic Security Group, is an Australia and New Zealand physical security systems integrator serving 1,000+ enterprise and government customers since 1994, delivering integrated access control, video surveillance, and intrusion solutions via its OpticIQ platform.
- Ownership category
- akta.pro rank
Fortlock Group industry classification
Industry- Product category
- Security System Integration Services
- NAICS
- Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151), Security Systems Services (56162)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Security Management Platforms Integration (PSIM/SOC, Command & Control) (BPAKAGAH)
- akta.pro secondary industries
- Cybersecurity Architecture & Security Integration (BPAEAAAL), Access Control & Identity Systems Integration (Badge, Biometrics, Mobile) (BPAKAGAB), Cloud-Managed & Managed Security Systems Services (Remote Monitoring, Maintenance) (BPAKAGAJ)
Keywords
Where Fortlock Group is headquartered
LocationHeadquarters
- HQ city
- Mangere
- HQ country
- New Zealand
- HQ region
- Oceania
Offices3 records
Markets served
Fortlock Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Distribution channels1 record
Marketing channels3 records
Fortlock Group product offering
Product offeringCore offering
Fortlock Group, through Optic Security Group, designs, installs, and manages converged security systems for organisations across Australia and New Zealand, integrating physical security (intrusion detection, access control, video surveillance, fire detection, nurse call, intercoms) with cybersecurity and security risk advisory services. The OpticIQ platform delivers AI-driven security analytics and emerging security technologies, while subsidiary Optic Digital provides professional services and contracting.
Product overview
Optic Security Group offers a unified portfolio of converged security solutions combining physical and digital protection. The core offerings include Integrated Security Solutions (design and installation of intrusion detection, access control, video surveillance, and fire detection systems), Security Asset Management (service and maintenance programs), Cyber and Converged Security services, and Security & Resilience Advisory. The OpticIQ platform delivers AI and emerging security technologies. A subsidiary sub-brand, Optic Digital, provides professional services and contracting solutions. Together, these products provide 360-degree protection for critical infrastructure organisations across Australia and New Zealand.
Differentiator
Problem solved
Functional benefit
Brands
- OpticIQ: AI and emerging security technologies platform
Products and services
- Integrated Security Solutions (Design and Installation) Design and installation of comprehensive integrated commercial security systems including intrusion detection, access control, video surveillance, and fire detection for organisations across Australia and New Zealand.
- Security Asset Management (Service and Maintenance) Service and maintenance programs ensuring the longevity and effectiveness of security system assets for organisations across Australia and New Zealand, including 24-hour service support.
- OpticIQ Platform Proprietary AI and emerging security technologies platform providing advanced security analytics, monitoring, and threat detection capabilities for enterprise customers.
- Cyber and Converged Security Services 360-degree protection via cybersecurity services addressing both physical-digital convergence risks, including penetration testing and converged security integration for organisations in Australia and New Zealand.
- Security & Resilience Advisory Security risk advisory services helping organisations across Australia and New Zealand assess and mitigate security vulnerabilities through structured risk assessments and resilience planning.
- Optic Digital - Professional Services and Contracting Professional services and contracting division offering talent solutions and contract workforce services to organisations across Australia and New Zealand, operating as a wholly-owned subsidiary of Optic Security Group.
Companies that use Fortlock Group
Customer profileNamed customers5 records
Segments8 records
Ideal customer profiles5 records
Fortlock Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Fortlock Group partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- Lend LeaseminorCustomer organization featured in partner/customer logos section of the website
- Kraft HeinzminorCustomer organization featured in partner/customer logos section of the website
- SercominorImmigration services partner featured in partner/customer logos section of the website
- Australian Federal Police (AFP)minorGovernment customer featured in partner/customer logos section of the website
- Department of Defence (Australian Government)minorGovernment customer featured in partner/customer logos section of the website
- Axis CommunicationscoreAxis Communications is a key technology partner. Optic Security Group was recognized at the Axis Oceania Partner Summit 2026 with an award, indicating a strong partnership relationship for video surveillance and security camera technology
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Fortlock Group competitors and assessment
Company assessmentBroad incumbents
- ADT Security Australia: Established ANZ electronic security provider with intrusion, CCTV, access control and monitoring services. Competes primarily with Fortlock's mid-market and multi-site offerings.
- Securitas Australia: Global security services and solutions group with sizeable ANZ operations spanning guarding, electronic security and managed services. Direct overlap in security systems integration and multi-site deployments.
- Honeywell Building Technologies: Global building technologies vendor with access control, video and integrated security platforms (Pro-Watch, MAXPRO). Competes for larger critical-infrastructure and government tenders across APAC.
- Allied Universal: One of the world's largest security services and integrated solutions companies, with growing electronic security and managed services capabilities across APAC. Sets competitive benchmark for national enterprise contracts.
- Bosch Security and Safety Systems: Major global security manufacturer and solutions provider of video surveillance, access control and intrusion detection. Competes as both a technology supplier and integrated solutions vendor to large enterprises.
- Chubb Fire & Security (APG, part of Carrier): Australia and New Zealand arm of a global fire, security and building services provider. Larger incumbent with a much broader portfolio but overlapping electronic security integration business.
Others
- Axis Communications: Network video and access control technology vendor and Fortlock's named technology partner (recognised at Axis Oceania Partner Summit 2026). Comparable in being a security ecosystem anchor but acts primarily as supplier rather than integrator.
- Genetec: Unified security, access control and operations platform vendor (Security Center, AutoVu, Omnicast). Key technology enablement partner and indirect competitor for integrated PSIM-style platforms like OpticIQ.
Direct peers
- SNELL Security & Consultancy: New Zealand-headquartered security systems integrator delivering converged physical security and electronic solutions. Closest head-to-head peer, operating in the same verticals (government, healthcare, transport) across NZ.
Emerging players
- Verkada: Cloud-native physical security platform combining video, access control and AI analytics. Emerging challenger with growing ANZ presence that competes for newer converged security opportunities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Fortlock Group social profiles
Digital presenceFortlock Group compliance and trust
Trust signalCompliance7 records
Fortlock Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fortlock Group leadership team
Management profileNumber of profiles
Fortlock Group subsidiaries and ownership
Company hierarchySubsidiaries1 record
Fortlock Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fortlock Group M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fortlock Group
What does Fortlock Group do?
Fortlock Group, through Optic Security Group, designs, installs, and manages converged security systems for organisations across Australia and New Zealand, integrating physical security (intrusion detection, access control, video surveillance, fire detection, nurse call, intercoms) with cybersecurity and security risk advisory services. The OpticIQ platform delivers AI-driven security analytics and emerging security technologies, while subsidiary Optic Digital provides professional services and contracting.
Is Fortlock Group a public or private company?
Fortlock Group is a private company. It is classified as unknown and is currently operating.
When was Fortlock Group founded?
Fortlock Group was founded in 1994. It employs 11 to 50 people.
Where is Fortlock Group based?
Fortlock Group is headquartered in Mangere, New Zealand, in the Oceania region.
Who are Fortlock Group's main competitors?
Broad incumbents on record are ADT Security Australia, Securitas Australia, Honeywell Building Technologies, Allied Universal, Bosch Security and Safety Systems and Chubb Fire & Security (APG, part of Carrier). Others are Axis Communications and Genetec. SNELL Security & Consultancy is listed as a direct peer. Verkada is listed as an emerging player.
Does Fortlock Group have an API?
No public API is recorded for Fortlock Group.
What industry is Fortlock Group in?
Fortlock Group's product category is Security System Integration Services. Its primary akta.pro industry code is BPAKAGAH, Security Management Platforms Integration (PSIM/SOC, Command & Control), with a secondary code of BPAEAAAL, Cybersecurity Architecture & Security Integration. Its NAICS code is 561621 and its SIC code is 7373.