Ajyal Information Systems
Ajyal Information Systems is a Kuwait-headquartered, privately held software vendor founded in 1989 that develops and supports the ASWAQ5 and ASWAQ6 ERP and Arabic accounting applications for small and mid-sized businesses across the Middle East, GCC, and broader Arab markets.
- Company typePrivate
- Founded1989
- HeadquartersSafat, Kuwait
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Ajyal Information Systems does
Ajyal Information Systems is a Kuwait-headquartered, privately held software vendor founded in 1989 that develops and supports ERP and integrated accounting applications targeted at small and mid-sized businesses across the Middle East and Arab world. Its product portfolio is anchored by ASWAQ6, a modular ERP suite covering General Ledger, Inventory, Sales, Purchases, Fixed Assets, Human Resources, Cash Management, Letters of Credit, Point of Sales, and Job Orders, and ASWAQ5, a tightly integrated accounting package for smaller Gulf-market firms; both are built on Microsoft SQL Server (ASWAQ6) or Pervasive SQL (ASWAQ5) and are differentiated by full Arabic language support, a built-in bilingual report designer, and the proprietary Mirsal replication utility for connecting remote branches over low-bandwidth links.
The company monetizes through one-time perpetual software licenses (with hardware dongle anti-piracy protection), annual service agreements priced at 20% of the configuration price covering upgrades and technical support, and professional services for implementation, training, customization, and remote or onsite support delivered via telephone, AjyalVNC remote desktop, and onsite visits. Ajyal also builds custom applications on demand (e.g., the SAP-ASWAQ Gateway for ABB Arabia and the Exchanger app for Etimadco) and operates an annual product release cadence on ASWAQ6 along with a customer-facing Ajyal HelpDesk web application for issue tracking, downloads, and enhancement voting.
Go-to-market is sales-led through a direct branch network of eight offices across Kuwait (headquarters), Saudi Arabia (Riyadh, Jeddah, Dammam), Qatar, Egypt, Libya, and Sudan, supplemented by value-added resellers (El-Madaa in Libya, Set Solution in Sudan) and channel partners in Qatar. Marketing relies on regional trade shows (Cairo ICT, GITEX-Riyadh, Infobase Kuwait) and educational website content, with no disclosed public digital marketing presence. The company is founder-led (Managing Director Jelwi Al-Metairi, CTO Ameer Hussein), holds CMMI Maturity Level 3 certification (achieved February 2010), and reports a customer base of thousands across wholesale/retail, manufacturing, financial services, and furniture retail verticals, with no disclosed revenue, funding history, or employee count beyond a 51-100 range.
Ajyal Information Systems firmographics
Firmographics- Name
- Ajyal Information Systems
- Legal name
- Ajyal Information Systems
- Website
- https://ajyal.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Ajyal Information Systems is a Kuwait-headquartered, privately held software vendor founded in 1989 that develops and supports the ASWAQ5 and ASWAQ6 ERP and Arabic accounting applications for small and mid-sized businesses across the Middle East, GCC, and broader Arab markets.
- Ownership category
- akta.pro rank
Ajyal Information Systems industry classification
Industry- Product category
- Enterprise Resource Planning (ERP) Software
- NAICS
- Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
- akta.pro secondary industries
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), ERP/CRM/HRIS Implementation & Integration (BPAEAAAE), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
Keywords
Where Ajyal Information Systems is headquartered
LocationHeadquarters
- HQ city
- Safat
- HQ country
- Kuwait
- HQ region
- Middle East
Offices8 records
Markets served
Ajyal Information Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Software Licenses: One-time perpetual software licenses for ASWAQ5 and ASWAQ6 ERP solutions. Pricing varies by configuration including number of users, sites, and modules selected. Anti-piracy protection via hardware dongle.
- Annual Service Agreements: Annual service agreements providing upgrades and technical support, priced at 20% of the product configuration price. Extends warranty coverage and provides ongoing support services.
- Implementation & Consulting Services: Business process analysis, engineering/re-engineering, implementation, training, and report design services provided during and after product implementation.
- Technical Support Services: Technical support via telephone, fax, remote using (AjyalVNC), online services, and onsite visits. Provided under warranty, service agreement, or against pre-defined fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | ASWAQ6 modular ERP pricing |
| One time/ perpetual license | Annual | ASWAQ5 integrated accounting software |
| Subscription | Annual | Warranty and Service Extensions |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Ajyal Information Systems product offering
Product offeringCore offering
Ajyal develops, sells, and supports ASWAQ6 ERP and ASWAQ5 integrated accounting software built exclusively for Arab and Middle East businesses, with full Arabic/English bilingual interface and modules spanning general ledger, inventory, sales, purchasing, fixed assets, HR, cash management, letters of credit, point of sale, and job orders. The company also delivers proprietary supporting technologies including Mirsal for remote branch replication, AjyalVNC for remote technical support, and Ajyal HelpDesk for customer service, bundled with implementation, training, and annual service agreement support delivered through its regional branch network.
Differentiator
Problem solved
Functional benefit
Brands
- ASWAQ6: ASWAQ6 is an ERP solution or Business Management Software designed exclusively to serve Arab users and decision makers. It is positioned as the best Arabic ERP solution in the Middle East, covering needs of local businesses with features including General Ledger, Inventory Management, Sales, Purchases, Fixed Assets, Human Resources, Cash Management, Job Orders, Letters of Credit, Point of Sales, and Mirsal for remote branch connectivity.
- ASWAQ5
- Mirsal
Products and services
- ASWAQ6 Modular ERP solution designed exclusively for Arab and Middle East users, covering General Ledger, Inventory Management, Sales, Purchases, Fixed Assets, Human Resources, Cash Management, Letters of Credit, Point of Sales, Job Orders, and optional Mirsal for remote branch connectivity, with built-in bilingual Arabic/English report designer.
- ASWAQ5 Integrated accounting software for Arab small businesses in the Gulf market, delivered as a single tightly integrated system covering General Ledger, Inventory Management, Sales, Purchases, Fixed Assets, Personnel & Payroll, and optional Mirsal for remote branch replication.
- ASWAQ for Manufacturing Manufacturing resource planning and production management module designed for Arab manufacturing decision makers, integrated with the ASWAQ ERP stack to manage and monitor production operations.
- Mirsal (Mirsal6) Replication utility integrated within ASWAQ5 and ASWAQ6 that transfers and merges database changes between remote branches over modem lines, magnetic/laser discs, or internet connections, using field-level change detection, data compression, digital signatures, and AES encryption (2–4x faster than Microsoft SQL Server replication).
- AjyalVNC Remote technical support utility built on RealVNC, modified by Ajyal to enable client-activated remote access without always-on listening, firewall-friendly operation without port opening, bilingual Arabic/English interface, data compression for slow connections, and integration with Ajyal HelpDesk for quality assurance.
- Ajyal HelpDesk Web-based customer service application providing issue tracking, product update downloads, confirmed software defects list, enhancement wish lists with voting, and user forums, integrated with AjyalVNC for quality assurance across the ASWAQ customer base.
Quantifiable outcome
- Branch data transfer of 80 documents in approximately 10 seconds via modem
- +1 more outcomes
Companies that use Ajyal Information Systems
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Ajyal Information Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
Ajyal Information Systems partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- EtimadcocoreAjyal developed custom 'Exchanger' application for Etimadco, a leading exchange and transfer company in Kuwait similar to Western Union. The application assists core business operations and links offices with cost-effective dial-up connectivity. Solution has been in active use since 2003.
- ABB ArabiacoreAjyal developed SAP-ASWAQ gateway (SQG) for ABB Arabia, a subsidiary of ABB international. The gateway automatically migrates and arabizes SAP raw English books to ASWAQ database, enabling ABB Arabia to satisfy Saudi legal requirements for Arabic documentation while using SAP for core operations. Solution has been in active use since 2000.
- El-Madaa Company (Libya)minorEl-Madaa Company serves as Ajyal's value added reseller in Libya, extending Ajyal's reach to the Libyan market.
- Set Solution (Sudan)minorSet Solution serves as Ajyal's partner in Sudan, providing local sales and support services.
Scale indicators5 records
Recent moves8 records
Expansion highlights5 records
Ajyal Information Systems competitors and assessment
Company assessmentBroad incumbents
- SAP: Global ERP incumbent with substantial Middle East operations and an established partner ecosystem. Ajyal has even built a SAP-ASWAQ gateway for ABB Arabia, evidencing SAP's relevance as a competitor and integration partner in the region.
- Microsoft Dynamics 365: Microsoft's ERP/CRM suite delivered via regional partners across the Middle East. Ajyal's ASWAQ6 already supports Microsoft Terminal Service and SQL Server, illustrating ecosystem overlap and competitive pressure from Microsoft's regional partner channel.
- Epicor: Mid-market-focused global ERP vendor with manufacturing and distribution strengths that overlap Ajyal's ASWAQ for Manufacturing vertical play. Competes for larger mid-market deals in the region.
- Sage Group: Global accounting and ERP software provider with established Middle East presence through Sage Middle East. Targets the same SME and mid-market Arabic-speaking customer segments as Ajyal.
- Oracle (NetSuite): Global ERP vendor with a growing cloud ERP and NetSuite offering that targets the same mid-market Arabic-speaking customer base as Ajyal. Represents the broader cloud-native competitive threat Ajyal faces.
Regional players
- Compass International: Regional ERP/accounting vendor serving the GCC and broader Arab markets with localized software. Comparable in regional focus and customer segmentation to Ajyal, though operating with somewhat different geographic emphasis.
Direct peers
- Focus Softnet: UAE-headquartered ERP and accounting software vendor serving the Middle East with multilingual (including Arabic) enterprise suites. Closest direct competitor to Ajyal in regional ERP, with comparable target market of SMEs and mid-market firms across the GCC and North Africa.
- Alamyia Technology Solutions: Egyptian ERP and accounting software vendor offering Arabic-language business management solutions. Highly comparable to Ajyal in product scope, language localization, and customer base across the Egyptian and broader Arab SME market.
- IDAM ERP Solutions: Saudi Arabia-based ERP provider focused on Arabic business software for the Gulf region. Competes with Ajyal for mid-market manufacturing, trading, and services customers in Saudi Arabia and neighboring GCC markets.
Emerging players
- Odoo: Open-source/affordable cloud ERP platform with growing adoption across the Middle East via local partners. Increasingly competitive in the Arabic SME segment where Ajyal has historically been strong.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Ajyal Information Systems social profiles
Digital presenceAjyal Information Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ajyal Information Systems leadership team
Management profileNumber of profiles
Profiles4 records
Ajyal Information Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ajyal Information Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ajyal Information Systems
What does Ajyal Information Systems do?
Ajyal develops, sells, and supports ASWAQ6 ERP and ASWAQ5 integrated accounting software built exclusively for Arab and Middle East businesses, with full Arabic/English bilingual interface and modules spanning general ledger, inventory, sales, purchasing, fixed assets, HR, cash management, letters of credit, point of sale, and job orders. The company also delivers proprietary supporting technologies including Mirsal for remote branch replication, AjyalVNC for remote technical support, and Ajyal HelpDesk for customer service, bundled with implementation, training, and annual service agreement support delivered through its regional branch network.
Is Ajyal Information Systems a public or private company?
Ajyal Information Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ajyal Information Systems founded?
Ajyal Information Systems was founded in 1989. It employs 51 to 100 people.
Where is Ajyal Information Systems based?
Ajyal Information Systems is headquartered in Safat, Kuwait, in the Middle East region.
How does Ajyal Information Systems make money?
Four revenue lines are on record. Software Licenses are the primary driver. The others are annual Service Agreements, implementation & Consulting Services and technical Support Services.
Who are Ajyal Information Systems's main competitors?
Broad incumbents on record are SAP, Microsoft Dynamics 365, Epicor, Sage Group and Oracle (NetSuite). Compass International is listed as a regional player. Direct peers are Focus Softnet, Alamyia Technology Solutions and IDAM ERP Solutions. Odoo is listed as an emerging player.
Does Ajyal Information Systems have an API?
No public API is recorded for Ajyal Information Systems.
What industry is Ajyal Information Systems in?
Ajyal Information Systems's product category is Enterprise Resource Planning (ERP) Software. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects), with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 513210 and its SIC code is 7372.