City Health Care Partnership CIC

What City Health Care Partnership CIC does

City Health Care Partnership CIC (CHCP) is an employee-owned Community Interest Company registered in England (company no. 06273905) and headquartered at 5 Beacon Way, Hull. Founded in 2011, it delivers approximately 18 distinct NHS-commissioned community health, primary care, mental health, dental, pharmacy, and social-care service lines across Hull, East Riding of Yorkshire, York, North Yorkshire, and selected Merseyside localities. Its core service portfolio spans community nursing, therapies and rehabilitation, urgent care, GPs, psychological wellbeing, sexual health, City Health Dental, City Health Pharmacy (four sites), Carers' Information and Support Service (CISS), the Jean Bishop Integrated Care Centre (frailty), the Yorkshire Fatigue ME/CFS Service, the Holy Name Social Hub, and the CHCP Foundation charity.

Revenue is generated almost exclusively through block contracts and commissioned services with NHS Integrated Care Boards (primarily NHS Humber and North Yorkshire ICB), NHS England, Hull City Council, and East Riding of Yorkshire Council. Secondary transactional revenue comes from NHS dental banded charges and community pharmacy dispensing. Patient access is driven by NHS referral pathways and GP recommendations rather than direct consumer marketing. The organisation also operates the CHCP Foundation, which distributes small grants (up to £2,500) to community organisations, and the Care-About outreach bus supporting 23,000+ unpaid carers in Hull.

The technology stack combines NHS-native platforms with emerging AI integrations. In December 2024, CHCP deployed Heidi Health's ambient voice AI scribe at the Jean Bishop Integrated Care Centre, generating real-time clinical documentation and securing the 2025 UK Social Enterprise Innovation of the Year award. In 2025, the organisation adopted NHS England's Federated Data Platform via Palantir Technologies' OPTICA Community product to coordinate discharge planning. Proprietary clinical models include the Jean Bishop frailty assessment model (BBC Panorama-featured, demonstrated to reduce ED attendances by 50%+ for frequent flyers), the Brush Bus supervised toothbrushing programme, and the STEP Programme for ME/CFS rehabilitation. The employee-owned CIC structure, NHS CQC and ISO 27001/9001 accreditations, and a portfolio of statutory employer accreditations anchor a regionally distinctive provider model.

Name

City Health Care Partnership CIC

Legal name

City Health Care Partnership CIC

Website

https://chcpcic.org.uk

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

City Health Care Partnership CIC is an employee-owned Community Interest Company founded in 2011 that delivers NHS-commissioned community health, primary care, dental, pharmacy, mental health, and social care services across Hull, East Riding of Yorkshire, York, North Yorkshire, and parts of Merseyside.

Ownership category

akta.pro rank

Headquarters

HQ city

Kingston upon Hull

HQ country

United Kingdom

HQ region

Europe

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. NHS and Integrated Care Board Contracts: Primary revenue stream from contracts with NHS Humber and North Yorkshire Integrated Care Board and other NHS commissioning bodies for providing community health services across Hull and East Riding.
2. Local Authority Commissioned Services: Services commissioned by local authorities including Hull City Council and East Riding of Yorkshire Council for social care and public health services.
3. NHS England Commissioned Services: Specialized services commissioned directly by NHS England including national programmes.
4. Dental and Pharmacy Services: NHS dental services (with Band 1-3 NHS charges) and community pharmacy services providing prescription dispensing and health services. Community pharmacy acquired from AS Ltd in 2011.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

CHCP CIC delivers NHS-commissioned community health and care services across Hull, East Riding, York and North Yorkshire, operating as an employee-owned Community Interest Company. Its portfolio spans community nursing, therapies and rehabilitation, urgent care, GP services, NHS and private dental care, community pharmacy, mental health and psychological wellbeing, sexual health, specialist weight management, ME/CFS rehabilitation, frailty services, carers support, oral health promotion, and social day services. Services are accessed primarily through NHS referral pathways and are delivered from community clinics, urgent treatment centres, dental clinics, pharmacies, schools and patient homes.

Product overview

City Health Care Partnership CIC is a social enterprise providing a broad portfolio of NHS community health and care services across Hull, East Riding of Yorkshire, and surrounding areas. The organization operates as a multi-service platform offering approximately 18 distinct service lines spanning community health (Community Services, Therapies & Rehabilitation, Children & Young People, Urgent Care), mental health (Psychological Wellbeing, NHS Hull Talking Therapies), primary care (GPs, Wellbeing Primary Care Liaison Service), clinical specialties (Dental via City Health Dental sub-brand, Sexual Health, Medicines Service), community support (Carers' Information and Support Service CISS, Holy Name Social Hub, CHCP Foundation charity), and specialized programs (Yorkshire Fatigue ME/CFS Service, Jean Bishop Integrated Care Centre with AI scribe integration, Brush Bus oral health programme). Services are delivered through NHS facilities, community pharmacies, dental clinics, and outreach programs including the Care-About bus for carers.

Differentiator

Problem solved

Functional benefit

Brands

• Care-About: Outreach service for unpaid carers provided by CISS, featuring an information bus to reach hidden carers across Hull
• Jean Bishop Integrated Care Centre
• Holy Name Social Hub
• Learning Disability Wellbeing Service
• STEP Programme

Products and services

• Community Services NHS community health services delivered across Hull and East Riding, including community nursing and core clinical services accessed via GP and NHS referral.
• Therapies & Rehabilitation

Quantifiable outcome

• 95% of patients would recommend CHCP services to friends and family
• +4 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

14 partnerships are on record, tiered minor and core.

• Menopaus'ull Support Network (Neighbourhood Network)minorGTM or Marketing Partner · 13 December 2024CHCP Foundation charity funded Menopaus'ull Support Network to host workshops and events supporting people going through menopause. Activities included stained-glass workshops, social gatherings, and a Menopause Event at Princes Quay featuring expert speakers. The soundbath workshops were provided by Health in Harmony.
• CASE and Hull Talking TherapiescoreStrategic or Co-development Partner · 11 July 2024CHCP partnered with CASE (a local organization) and Hull Talking Therapies to create a mental health awareness video for people with learning disabilities in Hull. The video was developed at the Learning Disability Partnership Board to address the need for mental health awareness and access to help within this community.
• Macmillan Cancer SupportcoreStrategic or Co-development Partner · 1 March 2016CHCP works in partnership with Macmillan on the Specialist Palliative Care at Home Project to support palliative patients and their families in their own homes. CHCP recruits volunteers including Macmillan Befrienders, Macmillan Dementia Support volunteers, Immediate Bereavement Volunteers, and Macmillan Allotment Volunteers.
• AA Global Language Services LtdminorOthers · 1 May 2013AA Global Language Services provides interpretation and translation services for CHCP. This relationship started in 2011 and led AA Global to open its first office in Hull's Marina, creating over 100 new local jobs in translation, interpretation, and administration.
• Harrogate and District NHS Foundation Trust (HDFT)minorChannel Partner/ Reseller/ DistributorFrom 1 May 2022, oral health promotion services in Hull are provided by Harrogate and District NHS Foundation Trust. This represents a handover of service provision rather than a collaborative partnership.
• Xyla Health and WellbeingminorChannel Partner/ Reseller/ DistributorXyla took over delivery of some health and wellbeing services in East Riding of Yorkshire previously provided by Yourhealth Health Trainers.
• Humber and North Yorkshire Integrated Care BoardcoreOthersPrimary NHS commissioner for CHCP community health services. Acts as the main contractual partner for NHS service delivery.
• East Riding of Yorkshire CouncilcoreOthersLocal authority commissioner for social care and public health services in East Riding of Yorkshire.
• Hull City CouncilcoreOthersLocal authority commissioner for adult social care services in Hull, including funding for Holy Name Social Hub and Carers Information and Support Service.
• NHS EnglandcoreOthersNational NHS body commissioning specific services and responsible for national IT and data services including Federated Data Platform.
• Hull University Teaching Hospital TrustscoreStrategic or Co-development PartnerInformation sharing partner for coordinated patient care. Collaboration featured in BBC Panorama programme on frailty care.
• Humber Foundation TrustcoreStrategic or Co-development PartnerInformation sharing partner for integrated health and care service delivery.
• Palantir Technologies UK LtdcoreTechnology or IntegrationData platform contractor providing the Federated Data Platform technology used within CHCP services. OPTICA Community product is used to support care teams in coordinating patient discharge and care delivery.
• Heidi HealthcoreTechnology or IntegrationAI-powered medical scribe provider used by GP services to transcribe patient interactions in real-time, generate clinical notes, fill documents, and dictate letters. Transcriptions are deleted once saved to patient records and kept for no longer than one day.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• HCRG Care Group (formerly Virgin Care): HCRG Care Group is a large independent-sector provider of NHS community and primary care services across multiple UK regions; comparable to CHCP in delivery model and contract base, with a wider geographic spread and broader portfolio offering.
• Nottinghamshire Healthcare NHS Foundation Trust: Nottinghamshire Healthcare NHS FT provides integrated mental health, community health, and forensic services across the East Midlands - overlaps with CHCP on community nursing, mental health, and learning disability service lines, though at larger scale and broader remit.
• Central and North West London NHS Foundation Trust: CNWL NHS FT is a large provider of community, mental health, and specialist services across London and beyond, including community dental and pharmacy services; broader than CHCP geographically and across services, but operates an overlapping portfolio of NHS commissioned clinical services.

Direct peers

• Locala Health & Wellbeing: Locala is a Community Interest Company providing NHS community health, wellbeing, and social care services across West Yorkshire; closest structural analogue to CHCP given the shared CIC/employee-ownership model, NHS contract base, and multi-service community delivery footprint.
• Provide (Community Interest Company): Provide is a CIC delivering NHS community health, social care, and specialist services across the East of England; structurally aligned with CHCP given its CIC/employee-ownership model and multi-service NHS commissioned delivery model.
• Hertfordshire Community NHS Trust: HCT delivers NHS community health, children's, and specialist services across Hertfordshire, including community dental and therapies; comparable multi-service community provider operating under block NHS contracts.
• Sussex Community NHS Foundation Trust: Sussex Community NHS FT is one of the largest dedicated community NHS providers in England, delivering community nursing, urgent care, rehabilitation, and specialist services under NHS contracts - directly comparable to CHCP's core portfolio in terms of service mix and commissioner relationship.
• Bridgewater Community Healthcare NHS Foundation Trust: Bridgewater delivers NHS community health services across Cheshire and the North West, including urgent treatment, dental, and community nursing; multi-service community provider comparable to CHCP, with a similar dependence on ICB block contracts.
• Cambridgeshire Community Services NHS Trust: CCS NHS Trust delivers community health, specialist, and dental services across the East of England under NHS contracts; comparable to CHCP in service breadth (including dental, community nursing, and specialist services) and public-sector contract structure.

Regional players

• Harrogate and District NHS Foundation Trust: HDFT is an NHS provider operating community and acute services in North Yorkshire, and in May 2022 took over CHCP's Hull oral health promotion contract; a regional NHS comparator to CHCP and a documented competitor for community services tenders.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CHCPHull
• Facebookfacebook.com/CHCPHull
• LinkedInlinkedin.com/company/city-health-care-partnership-cic
• Instagraminstagram.com/chcphull/?hl=en

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Health Care Partnership CIC