Xyla Health and Social Services

What Xyla Health and Social Services does

Xyla Health and Social Services is a UK-based, privately held provider of contracted health and social care services, trading under four registered legal entities — ICS Operations Ltd, Pulse Healthcare Limited, Carehome Selection Limited, and Independent Clinical Services Limited — and operating as a division of the diversified healthcare conglomerate Acacium Group. The company self-describes as the largest independent provider of health and social care services in the UK, delivering clinician-led care across hospitals, care homes, community settings, patients' homes, and virtual channels via enterprise contracts with over 80 NHS Trusts and multiple Integrated Care Systems.

The service portfolio spans three primary verticals. The Health and Wellbeing vertical covers the NHS Digital Weight Management Programme, locally commissioned weight management schemes (Healthy Futures, M-Fit, Live Fit Newham), Tier 2 and Tier 3 weight management, diabetes prevention, remission and management, smoking cessation, cardiovascular disease prevention, and health coaching with social prescribing. The Mental Health and Neurodevelopment vertical delivers fully remote adult mental health therapy including CBT, group-based adult mental health support, dedicated Children and Young People digital mental health support, NHS Right to Choose ADHD assessments, and broader neurodevelopmental assessments for ADHD and autism. The Clinical Care and System Partner vertical provides in-hospital and community clinical services, diagnostics (including teledermatology), health and social care assessments, patient flow and community transition solutions (with a stated median referral-to-discharge of three days), and a Healthcare at Home offer comprising virtual wards, remote patient monitoring for long-term conditions, and community care services. The Xyla Wellbeing App is the principal digital self-service surface for consumer-facing engagement.

Revenue is generated almost entirely from NHS and public-sector commissioning, with services procured through formal B2B framework contracts and, for consumer-facing pathways (e.g., Right to Choose ADHD, NHS Digital Weight Management), through NHS referrals into Xyla-operated digital channels. The company runs a hybrid go-to-market: enterprise field sales targeting NHS commissioners alongside a direct-to-consumer self-serve channel via the Xyla Wellbeing App and digital therapy programmes. No revenue figures, contract values, or pricing are publicly disclosed. Operations are restricted to the United Kingdom, the company is CQC-regulated and QISMET-accredited, and reported outcome metrics include 99% continuation of healthy lifestyle changes in health and wellbeing programmes and 95% of patients rating clinical services as good or excellent.

Name

Xyla Health and Social Services

Legal name

Xyla is a trading name of ICS Operations Ltd, Pulse Healthcare Limited, Carehome Selection Limited & Independent Clinical Services Limited

Website

https://xylahealthsocial.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Xyla Health and Social Services is a UK private, Acacium Group-affiliated provider of contracted NHS health and social care services, delivering clinician-led clinical care, mental health, weight management, diabetes, and home-based virtual ward services to over 80 NHS Trusts and individual consumers via the Xyla Wellbeing App.

Ownership category

akta.pro rank

Product category

Healthcare Services

NAICS

Home Health Care Services (621610), Offices of Physicians, Mental Health Specialists (621112), Ambulatory Health Care Services (621), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

akta.pro secondary industries

Neurodevelopmental & Behavioral Therapy Platforms (ADHD/Autism/Behavioral Coaching) (HLALAEAJ), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD), Psychiatry & Medication Management Platforms (HLALAEAB)

Keywords

• NHS-commissioned healthcare
• Mental health services
• Weight management programmes
• Clinical care staffing
• Digital health platform

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. NHS and Public Sector Healthcare Contracts: Xyla generates revenue primarily through contracts with NHS Trusts, Integrated Care Systems (ICS), and local authorities. Services are commissioned under NHS frameworks and public procurement arrangements. Revenue is contract-based and recurring, reflecting ongoing service delivery against NHS specifications.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Xyla Health and Social Services delivers clinician-led health, mental health, neurodevelopmental, and social care services to the NHS, local authorities, and individual consumers across the UK. Its portfolio includes NHS-commissioned health and wellbeing programmes (weight management, diabetes prevention/remission/management, smoking cessation, cardiovascular prevention), mental health and neurodevelopmental services (digital CBT, ADHD and autism assessments via Right to Choose), clinical care services delivered through 80+ NHS Trust partnerships, health and social care assessments, patient flow and community transition solutions, and healthcare-at-home offerings including virtual wards and remote patient monitoring, supported by the Xyla Wellbeing App.

Product overview

Xyla Health and Social Services operates as a multi-service healthcare delivery platform offering digital, virtual, and in-person health and wellbeing, mental health, and clinical care services. The portfolio spans weight management programmes (including NHS Digital Weight Management, Healthy Futures, M-Fit, and Live Fit Newham), diabetes services (prevention, remission, and management), smoking cessation, cardiovascular prevention, mental health support (including ADHD assessments and CBT therapy), neurodevelopmental assessments, clinical care across 80+ NHS Trusts, health and social care assessments, patient flow solutions, and healthcare-at-home services including virtual wards and remote patient monitoring. The Xyla Wellbeing App serves as the primary digital platform delivering health coaching and programme resources. Services are designed for individuals, NHS commissioners, and Integrated Care Boards, with clinical governance and CQC regulation ensuring quality standards.

Differentiator

Problem solved

Functional benefit

Products and services

• NHS Digital Weight Management Programme

Quantifiable outcome

• 99% of people continue with healthy lifestyle changes from Xyla's health and wellbeing programmes
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• NHS (National Health Service)coreStrategic or Co-development PartnerXyla partners with NHS Trusts and NHS Integrated Care Systems (ICS) to deliver a comprehensive range of healthcare services. As the primary public healthcare commissioner in the UK, the NHS commissions Xyla's health and wellbeing programmes, mental health services, clinical care, assessments, patient flow solutions, and healthcare at home. Xyla works with over 80 NHS Trusts, making the NHS Xyla's most significant and strategic partnership.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Doccla: UK provider of virtual wards and remote patient monitoring services to NHS Trusts. Directly comparable to Xyla's Healthcare at Home / virtual ward offering on the technology-and-service delivery layer.
• Healios: UK digital mental health provider delivering remote CBT and other evidence-based therapies, often via NHS-commissioned pathways. Closely comparable to Xyla's digital mental health therapy service for adults and children.

Direct peers

• Totally plc: UK-listed independent provider of NHS-commissioned urgent care, planned care, and community health services. Comparable to Xyla as a multi-service NHS contract provider operating across multiple Trusts and Integrated Care Boards.
• InHealth Group: UK independent provider of diagnostic services, telehealth, and community-based clinical services to the NHS. Comparable to Xyla in operating outsourced clinical pathways and remote/diagnostic service lines for NHS partners.
• Practice Plus Group: UK independent provider of NHS-commissioned services including urgent care, planned care (including diagnostics and day surgery), and health in justice. Operates a similar NHS partnership model with a diversified clinical portfolio.
• Oviva: European digital health provider delivering NHS-commissioned weight management, Type 2 diabetes prevention, and behaviour-change programmes. Closely comparable to Xyla's weight management and diabetes service lines commissioned by NHS Digital.
• HCRG Care Group: Large UK independent provider of NHS community health, primary care, and social care services (formerly Virgin Care). Directly comparable to Xyla in delivering NHS-commissioned health and care services across large geographies.
• Medvivo: UK independent provider of NHS-commissioned urgent care, virtual wards, and clinical assessment services. Comparable to Xyla in combining NHS enterprise contracts with virtual/remote clinical service delivery models.
• Psychiatry UK: UK-based provider of NHS Right to Choose ADHD and autism assessments and psychiatric treatment via remote pathways. Directly comparable to Xyla's Right to Choose ADHD and neurodevelopmental assessment service line.
• Clinical Partners: UK private and NHS-funded provider of ADHD, autism, and mental health assessments including via Right to Choose. Directly comparable to Xyla's neurodevelopmental and adult mental health assessment offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/XylaHSS
• Facebookfacebook.com/XylaHealthSocial
• LinkedInlinkedin.com/company/xyla-health-and-social

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xyla Health and Social Services