Universal Access
Universal Access is a US facility services company that delivers contract cleaning, construction cleaning, electrostatic disinfecting, deep cleaning, and temporary labor to commercial, healthcare, hospitality, education, retail, and manufacturing clients nationwide.
- Company typePrivate
- Founded2020
- HeadquartersGermantown, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Universal Access does
Universal Access (legal entity Universal Access Solutions) is a US-based facility services company founded in 2020 and headquartered at 2139 S Germantown Rd, Germantown, Tennessee. It provides contract cleaning, construction cleaning, electrostatic disinfecting, deep cleaning, antimicrobial services, window and pressure washing, carpet care, hard surface floor care, concrete polishing and rejuvenation, restroom deep cleaning, exterior services, landscaping and maintenance, and temporary labor sourcing for commercial facilities. The company states coast-to-coast US delivery and serves six named verticals: Business & Industry, Retail and Distribution, Healthcare, Hospitality, Education, and Technology and Manufacturing.
The business model is anchored in monthly recurring contract cleaning relationships, supplemented by one-time project work (construction cleanup, deep cleans, specialized events) and a temporary labor sourcing line. Pricing is bespoke and not publicly disclosed; customers are routed through a phone line (866-949-8722) and website contact form for quotes. Universal Access pursues a sales-led go-to-market via regional managers targeting US businesses and explicitly uses acquisitions of service companies as a growth channel, referencing 'sister companies' and openly soliciting roll-up targets. Its operational technology stack is conventional: electrostatic disinfecting equipment, supervision and inspection routines, and standard digital channels. There is no disclosed AI/ML, proprietary software platform, app, API, or patent portfolio.
The firm is privately held with no disclosed institutional investors, funding rounds, or revenue figures, and no named customer logos are published. Leadership comprises founder/owner Joe Williams and CEO Paudie Healy. A 'giving back' social-impact model, linked to a separate foundation (lionheartgrant.org), is used as a brand differentiator, helping clients direct cleaning services to under-resourced communities.
Universal Access firmographics
Firmographics- Name
- Universal Access
- Legal name
- Universal Access Solutions
- Website
- https://uasvcs.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Universal Access is a US facility services company that delivers contract cleaning, construction cleaning, electrostatic disinfecting, deep cleaning, and temporary labor to commercial, healthcare, hospitality, education, retail, and manufacturing clients nationwide.
- Ownership category
- akta.pro rank
Universal Access industry classification
Industry- Product category
- Commercial Cleaning and Facility Services
- NAICS
- Other Services (except Public Administration) (81)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Restroom Hygiene & Consumables Services (Supplies, Dispensers, Matting) (BPABABAI)
Keywords
Where Universal Access is headquartered
LocationHeadquarters
- HQ city
- Germantown
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Universal Access business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Others
Revenue model
- Contract Cleaning Services: Monthly contract-based cleaning services providing recurring revenue from long-term client relationships. The company specializes in monthly contract cleaning across multiple facility types.
- Project and Specialized Services: One-time and specialized cleaning services including construction cleanup, deep cleaning, project cleaning, window/pressure washing, and concrete polishing. Revenue generated on a per-project basis.
- Temporary Labor Sourcing: Labor sourcing services where the company helps clients source temporary labor needs.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Universal Access product offering
Product offeringCore offering
Universal Access is a U.S. facility services company that delivers commercial cleaning, disinfecting, and maintenance services to businesses nationwide. Its core offering is monthly contract cleaning, supplemented by construction cleanup, deep cleaning, electrostatic disinfecting, antimicrobial services, floor care, concrete polishing, window and pressure washing, exterior services, landscaping, and temporary labor sourcing for facility operations.
Product overview
Universal Access is a facility services company offering a comprehensive portfolio of cleaning and maintenance services delivered through a people, processes, and technology approach. The company operates as a single integrated service offering rather than a platform-plus-modules architecture. Core services include Contract Cleaning (monthly arrangements), Construction Cleaning, Disinfecting (electrostatic), Deep Cleaning, Temporary Labor sourcing, Antimicrobial Services, Project Cleaning, Window and Pressure Washing, Carpet Care, Hard Surface Floor Care, Concrete Polishing and Rejuvenation, Restroom Deep Cleaning, Exterior Services, and Landscaping and Maintenance. Services are delivered across market verticals including Business & Industry, Retail and Distribution, Healthcare, Hospitality, Education, and Technology & Manufacturing. The company serves clients coast-to-coast and emphasizes supervision, routine inspection systems, and a unique giving-back model for under-resourced communities.
Differentiator
Problem solved
Functional benefit
Products and services
- Contract Cleaning Monthly contract cleaning service that delivers consistent standards across single or multiple commercial facility locations for business clients.
- Construction Cleaning Specialized post-construction cleanup service that prepares commercial facilities for opening after renovation or new construction.
- Disinfecting Electrostatic disinfecting service that uses premium equipment to maintain clean and healthy work environments for commercial clients.
- Deep Cleaning Comprehensive deep cleaning service for commercial clients that addresses intensive cleaning needs across various facility types.
- Temporary Labor Labor sourcing service that helps clients source additional workforce for facility operations.
- Antimicrobial Services Antimicrobial treatment service that provides enhanced sanitation for commercial clients.
- Project Cleaning One-time specialized cleaning service for commercial clients handling specific events or projects.
- Window and Pressure Washing Interior and exterior window cleaning and pressure washing service for facilities ranging from small to large.
- Carpet Care Professional carpet cleaning and maintenance service that uses specialized equipment and expertise to restore commercial carpet.
- Hard Surface Floor Care Hard surface floor maintenance service for commercial clients ranging from standard strip and wax to gym restoration.
- Concrete Polishing and Rejuvenation Concrete floor polishing and restoration service for modern commercial spaces.
- Restroom Deep Cleaning Intensive restroom cleaning and restoration service that uses multiple specialized equipment pieces for commercial facilities.
- Exterior Services Exterior facility cleaning and maintenance services for commercial properties.
- Landscaping and Maintenance Full property landscape maintenance service for commercial properties, supported by over 20 years of industry experience.
Companies that use Universal Access
Customer profileSegments6 records
Ideal customer profiles4 records
Universal Access technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Universal Access partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights6 records
Universal Access competitors and assessment
Company assessmentDirect peers
- ABM Industries: ABM Industries is one of the largest US facility services companies, providing janitorial, parking, and integrated building services to commercial, healthcare, education, and aviation clients. It is the most directly comparable large-scale competitor to Universal Access across the same verticals and service categories.
- ISS A/S: ISS is a global facility services provider offering cleaning, property, and workspace services across multiple verticals. Its US operations compete directly with Universal Access in commercial cleaning contracts for large multi-site customers.
- Sodexo: Sodexo is a global facility management and food services company offering cleaning, maintenance, and integrated facility services across corporate, healthcare, education, and government segments. Its broad commercial cleaning portfolio makes it a direct comparable to Universal Access's service stack.
- Aramark: Aramark provides facility services including janitorial, maintenance, and building operations to healthcare, education, business, and sports/entertainment clients. Its integrated facility services overlap directly with Universal Access's multi-vertical, multi-service positioning.
- ServiceMaster Clean (Servpro / ServiceMaster Brands): ServiceMaster Clean provides commercial janitorial and specialty cleaning services through a franchise network across the US. Its service catalog (janitorial, disinfecting, specialty cleaning) overlaps directly with Universal Access's offering.
- Anago Cleaning Systems: Anago is a commercial cleaning franchisor offering janitorial, disinfecting, and specialty services across healthcare, office, retail, and education. Its franchise model and multi-vertical positioning make it a relevant comparable to Universal Access.
- CleanNet USA: CleanNet USA is a national commercial cleaning franchise providing janitorial and specialty cleaning to offices, medical, industrial, and retail facilities. Its national franchise footprint and service breadth compete directly with Universal Access.
- Jani-King: Jani-King is one of the largest commercial cleaning franchise systems in the world, serving offices, healthcare, hospitality, and education. Its franchise-driven commercial model competes with Universal Access for the same small and mid-market contract segment.
- Vanguard Cleaning Systems: Vanguard Cleaning Systems is a commercial cleaning franchisor serving offices, medical facilities, schools, and retail across the US. Its franchise model and vertical breadth make it a strong comparable to Universal Access's mid-market contract strategy.
- Coverall Health-Based Cleaning System: Coverall is a commercial cleaning franchise offering janitorial and disinfecting services to small and mid-sized businesses across healthcare, office, and retail. Its service mix and customer base closely mirror Universal Access's core contract offering.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Universal Access social profiles
Digital presenceUniversal Access financial estimates
Financial estimateRevenue estimate
Valuation estimate
Universal Access leadership team
Management profileNumber of profiles
Profiles2 records
Universal Access funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Universal Access M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Universal Access
What does Universal Access do?
Universal Access is a U.S. facility services company that delivers commercial cleaning, disinfecting, and maintenance services to businesses nationwide. Its core offering is monthly contract cleaning, supplemented by construction cleanup, deep cleaning, electrostatic disinfecting, antimicrobial services, floor care, concrete polishing, window and pressure washing, exterior services, landscaping, and temporary labor sourcing for facility operations.
Is Universal Access a public or private company?
Universal Access is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Universal Access founded?
Universal Access was founded in 2020. It employs 251 to 500 people.
Where is Universal Access based?
Universal Access is headquartered in Germantown, United States, in the North America region.
How does Universal Access make money?
Three revenue lines are on record. Contract Cleaning Services are the primary driver. The others are project and Specialized Services and temporary Labor Sourcing.
Who are Universal Access's main competitors?
Direct peers on record are ABM Industries, ISS A/S, Sodexo, Aramark, ServiceMaster Clean (Servpro / ServiceMaster Brands), Anago Cleaning Systems, CleanNet USA, Jani-King, Vanguard Cleaning Systems and Coverall Health-Based Cleaning System.
Does Universal Access have an API?
No public API is recorded for Universal Access.
What industry is Universal Access in?
Universal Access's product category is Commercial Cleaning and Facility Services. Its primary akta.pro industry code is BPABABAI, Restroom Hygiene & Consumables Services (Supplies, Dispensers, Matting). Its NAICS code is 81 and its SIC code is 8744.