Family Service of Lake County

What Family Service of Lake County does

Family Service of Lake County is a nonprofit community mental health organization founded in 1930 and headquartered in Highland Park/Northbrook, Illinois. In 2023 it merged into The Josselyn Center (Josselyn), a certified Community Mental Health Center, and now operates as a wholly-owned subsidiary with the FSLC brand retained. The combined organization delivers a broad clinical and community-based mental health service portfolio spanning individual and family therapy, EMDR trauma treatment, psychiatry and medication management, supported employment (IPS), walk-in crisis clinics, an intensive outpatient program (IOP) for adolescents ages 8-17, a therapeutic summer day camp (Camp Neeka, ages 7-16), peer support groups, a drop-in center (The Living Room), culturally responsive services for Hispanic/Latino communities (Nuestro Josselyn), Mental Health First Aid training, and school-based social-emotional learning consulting. Services are delivered across five physical locations in Lake County (Grayslake, Highland Park, Northbrook, Northfield, Waukegan) to nearly 8,000 clients drawn from more than 300 communities.

The organization's business model is a hybrid community-mental-health nonprofit funding stack: fee-for-service clinical revenue, government grants (notably a $3M Lake County ARPA grant and a five-year, $625K federal Mental Health First Aid grant), and charitable donations. The legal entity operating the combined network is The Josselyn Center, an Illinois nonprofit governed by a board of directors under long-tenured CEO Susan Resko (10+ years). The organization has been recognized on the Crain's Chicago Business Fast 50 list in 2024 and 2025 as the only nonprofit honoree, and is undertaking headquarters construction while continuing to add clinic sites. The service mix is delivered by licensed clinicians and credentialed staff; no proprietary technology platform, AI/ML capability, or direct-to-consumer digital product is disclosed in the available data.

Name

Family Service of Lake County

Legal name

The Josselyn Center

Website

https://famservice.org

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Service of Lake County, founded in 1930, merged into The Josselyn Center in 2023 and operates as a nonprofit community mental health center delivering therapy, psychiatry, crisis services, youth programs, and community training across five Lake County, Illinois locations serving roughly 8,000 clients.

Ownership category

akta.pro rank

Headquarters

HQ city

Highland Park

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Core offering

Family Service of Lake County provides community-based mental health care services to individuals and families, including individual and family therapy, psychiatric evaluation and medication management, EMDR trauma therapy, walk-in crisis access, intensive outpatient programs for adolescents, supported employment, peer support groups, and mental health first aid training. Services are delivered through a multi-location clinic network in Lake County, Illinois, and supplemented by community-based programs targeting Hispanic/Latino populations and youth.

Product overview

Family Service of Lake County (now part of Josselyn) operates as a certified Community Mental Health Center offering a comprehensive suite of mental health services through multiple delivery channels. The organization provides clinical services including Therapy, EMDR, and Psychiatry alongside specialized youth programs such as Camp Neeka (therapeutic day camp) and IOP (Intensive Outpatient Program). Community-based offerings include The Living Room drop-in center, Nuestro Josselyn (culturally responsive services for Hispanic/Latino communities), and Mental Health First Aid training. The service model integrates individual clinical care with community outreach, vocational support, and peer-based programming across five physical locations in Lake County, Illinois. Family Service of Lake County merged with Josselyn in 2023, combining 170 years of shared mental health care experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Therapy Individual and family therapy services provided by licensed clinicians to address mental health conditions including anxiety, depression, trauma, and relationship issues.
• EMDR (Eye Movement Desensitization and Reprocessing) Trauma-focused therapy using bilateral stimulation to help individuals process and recover from traumatic experiences.
• Psychiatry Psychiatric evaluation, medication management, and prescribing services for mental health conditions.
• Supported Employment Individual Placement and Support (IPS) program helping clients with mental health conditions find and maintain competitive employment.
• Walk-In Clinics Immediate access mental health care without appointments for individuals in crisis or seeking urgent support.
• Camp Neeka Therapeutic day camp serving children ages 7-16, providing mental health support through structured activities and therapeutic interventions during summer months. Expanded to three locations serving 193 children.
• Intensive Outpatient Program (IOP) Structured mental health treatment program for adolescents ages 8-17, offering more intensive support than standard outpatient therapy, including transportation services.
• Support Groups Peer support groups including family support, LGBTQIA+ adult support, adolescent art therapy, adult grief and loss, DBT skills building, and teen social support groups.
• The Living Room A drop-in center providing a safe, supportive environment for individuals with mental health needs, offering social connection and resources.
• Nuestro Josselyn Culturally responsive mental health care and community support programs tailored for Hispanic/Latino communities.
• Mental Health First Aid Training Instructor-led training program teaching adults and teens how to identify, understand, and respond to signs of mental health and substance use challenges. The organization has trained nearly 2,000 adults and teens.
• Community Mental Health Workshops Educational workshops providing mental health education and awareness to the broader community.
• Social Emotional Learning Consultant Program Consultant services supporting social-emotional learning implementation in schools and educational settings.
• Teen Resources Online resources and information supporting teen mental health, including educational content about technology use and digital wellness.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• JosselyncoreStrategic or Co-development PartnerFamily Service of Lake County has merged into Josselyn, a certified Community Mental Health Center. This partnership combines 170 years of shared mental health care experience and further strengthens community mental health services in Lake County, Illinois. The merger integrates FSLC's services into Josselyn's existing network of clinics and programs.

Scale indicators1 record

Recent moves7 records

Expansion highlights7 records

Direct peers

• C4 (Community Counseling Centers of Chicago): Chicago-area community mental health center providing outpatient therapy, substance use treatment, and community-based programs with multiple clinic locations. Directly comparable in mission, scale, and county-funded service model.
• Trilogy Behavioral Healthcare: Illinois-based nonprofit community mental health center providing therapy, psychiatry, supported employment, and community-based services to Medicaid and uninsured populations. Directly comparable in service mix, funding model, and target population.
• Pillars Community Health: Community health organization operating in the western and southern suburbs of Chicago, including parts of the Greater Chicago Area, offering integrated primary care, behavioral health, and family services. Comparable to FSLC/Josselyn as a multi-site community health nonprofit with mental health services.
• Association for Individual Development (AID): Illinois-based nonprofit providing mental health, developmental disability, and community support services across multiple locations. Comparable as a multi-site Illinois community behavioral health nonprofit with county-government contracting.
• Ecker Center for Behavioral Health: Community mental health center serving the northern Illinois suburbs with outpatient therapy, psychiatry, and crisis services funded by county contracts. Highly comparable to FSLC/Josselyn as a suburban CMHC of similar scale and mission.

Emerging players

• Compass Health Center: Chicago-area outpatient mental health provider offering intensive outpatient programs, therapy, and psychiatry with multiple Illinois locations. Comparable in outpatient mental health focus and metro geography, but more growth-stage and less community-public-sector oriented.

Regional players

• Lake County Health Department and Community Health Center: Public-sector health provider operating clinics and behavioral health programs across Lake County. A peer for the same regional catchment, with overlapping mental health services but distinct public-payor and public-health mission.

Broad incumbents

• Thresholds: One of the largest Chicago-area nonprofit mental health providers, offering a much broader portfolio of clinical, housing, and employment services across the city. Comparable as a large nonprofit CMHC in the same metro area, though substantially bigger and more diversified.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Customer concentration

• LinkedInlinkedin.com/company/family-service-of-lake-county
• Facebookfacebook.com/FAMILYSERVICEOFLAKECOUNTY

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Service of Lake County