Causeway Coast and Glens Borough Council

Name

Causeway Coast and Glens Borough Council

Legal name

Causeway Coast and Glens Borough Council

Website

https://causewaycoastandglens.gov.uk

Company type

Public

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Arts, Entertainment, and Recreation (71), Administration of Housing Programs, Urban Planning, and Community Development (9251), Marinas (713930), Scenic and Sightseeing Transportation, Water (487210)

SIC

Sanitary Services (4950), Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Ferry Terminals & Water Transit Piers (THAIALAH), Transportation & Access Services (Shuttles, Ferry Access, Scenic Drives Permits) (THAAAGAC)

Keywords

• Local government services
• Municipal waste management
• Leisure and recreation
• Community development programmes
• Tourism and harbours

Headquarters

HQ city

Coleraine

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Rates (Local Taxation): Local property rates collected from residents and businesses within the borough to fund council services and operations.
2. Government Funding: Central government funding and grants to support council operations and public services.
3. Service Fees: Fees collected for services such as bin provision and waste management (e.g., 240L bin at £35-90 depending on quantity).
4. Grant Programs: Council administers various grant programs funded by government departments (DAERA, Department for Communities) to support local businesses, community groups, and development projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Causeway Coast and Glens Borough Council delivers a full range of statutory and discretionary local-government services to residents, businesses, and visitors in Northern Ireland, including waste and recycling collection, planning and building control, leisure and sports facilities, holiday and leisure parks, harbours and marinas, arts and museums, parks, registration services, and economic and community development programmes. Trading operations around tourism, leisure, and harbours generate commercial income alongside public funding, and the council runs flagship services such as Visit Causeway Coast and Glens and Go Succeed.

Product overview

Causeway Coast and Glens Borough Council operates as a local government authority providing a broad portfolio of public services to residents and visitors. The council's services are organized into integrated categories covering environmental services (bins, recycling, street cleansing), leisure and development (leisure centres, sports facilities, caravan parks, arts and museums), planning and development, community services, and economic development support. Key digital platforms include the Go Succeed business support service, Visit Causeway tourism marketing platform, Active Causeway sports development programme, and LiveSmart environmental initiative. The council also provides accessibility services including SignVideo sign language interpretation and BrowseAloud speech support, as well as interactive mapping tools and online payment systems. Services are delivered through the main website at causewaycoastandglens.gov.uk with dedicated portals for grants, tourism trade support, and members area.

Differentiator

Problem solved

Functional benefit

Brands

• Visit Causeway Coast and Glens: Official tourism website and destination marketing brand for the Causeway Coast and Glens area, promoting tourism, attractions, and visitor experiences in the region.
• Active Causeway
• Go Succeed
• Multiply
• LiveSmart
• Causeway Coast and Glens Gift Card
• Taste Causeway

Products and services

• Go Succeed Business support service offering advice, mentoring, and start-up assistance to entrepreneurs and SMEs in the borough.
• Visit Causeway Coast and Glens Official tourism platform promoting the Causeway Coast and Glens borough as a destination, providing visitor information, listings of attractions, events, accommodation, and things to do.
• Labour Market Partnership Local employment programme aimed at tackling unemployment and supporting residents into work through training, mentoring, and tailored interventions.
• LiveSmart Environmental programme helping residents and businesses reduce energy use, lower carbon emissions, and adopt more sustainable behaviours.
• Active Causeway Sports development programme increasing participation in physical activity across the borough through clubs, coaching, events, and community sport initiatives.
• Multiply Programme Numeracy skills training programme helping adults improve their maths skills for work and everyday life, delivered locally through partner providers.
• Holiday and Leisure Parks (Benone) Council-operated holiday and leisure parks offering touring, camping, and self-catering accommodation, including Benone Holiday and Leisure Park.
• Leisure Centres Council-run leisure centres providing sports halls, gyms, swimming, fitness classes, and recreation services to borough residents and visitors.
• Harbours and Marinas Council-operated harbours and marinas providing moorings, berths, and associated services to commercial and recreational marine users.
• Waste and Recycling Collection Statutory household waste and recycling collection service, including scheduled bin collections, recycling, bulky waste, and civic amenity sites.
• Planning and Building Control Services Statutory local planning and building control service processing planning applications, enforcement, and building regulations across the borough.
• Arts and Museums Arts centres and museums operated by the council — including Ballycastle Museum — delivering heritage interpretation, exhibitions, and arts programming.
• Registration Services (Births, Deaths, Marriages) Statutory registration service for births, deaths, marriages, and civil partnerships across the borough.
• Online Payments Service Online payment channel enabling residents and businesses to pay council invoices, rates, and service fees electronically.
• SignVideo Service Remote sign-language interpretation service enabling British Sign Language users to contact the council via video link.
• Parks and Open Spaces Council-managed parks, play areas, open spaces, and beaches across the borough.

Quantifiable outcome

• 1,276,534 estimated overnight trips and £204 million expenditure in 2023

Named customers4 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Tourism Northern IrelandcoreStrategic or Co-development PartnerTourism NI is the statutory body responsible for developing tourism in Northern Ireland. The council works closely with Tourism NI on destination marketing, quality assurance, and tourism development initiatives.
• Tourism IrelandcoreStrategic or Co-development PartnerResponsible for marketing the island of Ireland overseas. The council collaborates on international tourism promotion and overseas marketing opportunities.
• National TrustcoreStrategic or Co-development PartnerMajor landowner and attraction operator in the region. Joint working on tourism product development and promotion.
• Causeway Coast and Glens Heritage TrustcoreStrategic or Co-development PartnerLocal heritage trust working on conservation and heritage tourism development in the borough.
• Go SucceedcoreChannel Partner/ Reseller/ DistributorNorthern Ireland's enterprise support service for entrepreneurs, new starts and growing businesses. Provides free, tailored advice and support. The council directs businesses to this service.
• Go Succeed (Northern Ireland Executive)coreChannel Partner/ Reseller/ DistributorNorthern Ireland's enterprise support service delivering Start, Grow, and Scale programmes for entrepreneurs and businesses. The council participates in directing local businesses to these services.
• Northern Regional CollegeminorStrategic or Co-development PartnerEducational institution providing business training and skills development. Partners on workforce development initiatives.
• North West Regional CollegeminorStrategic or Co-development PartnerEducational institution providing training and skills programs. Collaboration on labour market and skills initiatives.
• University of UlsterminorStrategic or Co-development PartnerHigher education institution engaged in research and skills development partnerships.
• People 1stminorStrategic or Co-development PartnerSkills and workforce development organization providing training resources for tourism and hospitality businesses.
• Other local authoritiesminorStrategic or Co-development PartnerCollaboration with other Northern Ireland councils on regional initiatives and shared services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Others

• Tourism Northern Ireland: Statutory national tourism body and core partner of CCGBC. Comparable as a destination marketing operator for the same region, but acts upstream as a strategic partner rather than a competing council.
• Tourism Ireland: All-island overseas marketing body that CCGBC partners with for international tourism promotion. Functions as an enabling/co-investment entity rather than a direct competitor, but overlaps in destination marketing remit.

Direct peers

• Belfast City Council: The largest NI local authority, delivering the same statutory functions (waste, planning, leisure, tourism promotion, business support) under the same Northern Ireland legislative framework. Direct comparable for service portfolio and funding model.
• Mid and East Antrim Borough Council: NI borough council with overlapping tourism (Glenarm, Carrickfergus) and leisure portfolios. Comparable in scale, governance structure, and grant-based business support model.
• Lisburn and Castlereagh City Council: NI city council offering the same statutory municipal services plus leisure centres and tourism promotion, with similar employee scale (~500-700).
• Mid Ulster District Council: NI district council with comparable statutory services, business support programmes, and rural development grants under the same funding regimes (DAERA, UKSPF).
• Antrim and Newtownabbey Borough Council: Adjacent NI borough council with comparable scale, statutory service mix, and shared coastal tourism positioning. Operates Loughshore activity centres analogous to CCGBC leisure facilities.
• Derry City and Strabane District Council: Neighbouring NI council with parallel municipal responsibilities plus active tourism promotion (Visit Derry) and similar coastal/cultural asset base. Most relevant geographic and demographic peer.
• Fermanagh and Omagh District Council: NI district council operating under the same local government legislation with parallel tourism promotion, leisure, and community development functions. Compares on funding mix and grant programmes.
• Ards and North Down Borough Council: NI coastal borough council with similar tourism-leisure-service mix, harbour operations (Bangor Marina), and Visit Ards and North Down destination brand analogous to Visit Causeway.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/CausewayCouncil
• YouTubeyoutube.com/channel/UCoRbRN31IcB46E4OZsDpetw
• Facebookfacebook.com/CausewayCoastandGlensCouncil
• LinkedInlinkedin.com/company/causeway-coast-and-glens-borough-council

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Causeway Coast and Glens Borough Council