NCX Press Solutions

What NCX Press Solutions does

NCX Press Solutions is a South African provider of integrated office-technology and telecommunications solutions, founded in 2008 and headquartered in Johannesburg with a second office in Eshowe, KwaZulu-Natal. The company operates as an authorized Xerox All Services Partner and runs an independent VoIP network with proprietary billing platforms, enabling both direct and dealer-channel telecom services. Its portfolio spans Xerox office and production printers, Yealink SIP and DECT handsets, hosted and on-premise PABX, Microsoft 365-aligned managed IT support, fibre and LTE connectivity, Hikvision-based CCTV surveillance with off-site monitoring, and AI/IoT-enabled energy solutions including solar and backup power.

The underlying technology stack combines a third-party hardware resale layer (Xerox, Yealink, Hikvision) with in-house billing and network infrastructure for VoIP, Asterisk-based on-premise IP-PBX, and AI/IoT-driven energy-optimization consulting. NCX generates revenue through a mix of hardware sales and recurring services: monthly rental/maintenance agreements on printers, per-user and per-server managed IT subscriptions, monthly fibre and LTE contracts (often 24-month), usage-based VoIP billing, and professional services for energy consulting.

Distribution is omnichannel within South Africa, combining a transactional e-commerce storefront (approximately 38 SKUs) with consultative field-sales and assessment-led proposal generation for managed-IT, Xerox, and connectivity deals. Customers span residential through large enterprise across multiple segments (offices, commercial, industrial, home connectivity users), with no disclosed named-customer concentration. NCX is privately held, has no disclosed funding, subsidiaries, or acquisitions, and operates as a Level 1 BBBEE-certified business.

Name

NCX Press Solutions

Legal name

NCX Press Solutions

Website

https://ncx.co.za

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

NCX Press Solutions is a South African authorized Xerox All Services Partner founded in 2008, offering Xerox printing, Yealink-based VoIP and telecoms, managed IT, fibre and LTE connectivity, Hikvision CCTV, and AI-enabled energy solutions to residential, commercial, and enterprise customers across Johannesburg and KwaZulu-Natal.

Ownership category

akta.pro rank

Product category

Business Technology Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

Keywords

• Office printing solutions
• Managed IT services
• VoIP telecommunications
• Business connectivity
• Commercial CCTV systems

Headquarters

HQ city

Gauteng

HQ country

South Africa

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Xerox Printer Sales and Service: Sales and servicing of Xerox printers including office printers A4/A3 and production printers. The company offers various purchase options including monthly rentals with full service and maintenance agreements.
2. Telecommunications Products and Services: VoIP solutions, hosted PABX systems, cloud-based switchboard solutions, and Yealink telecommunications equipment including handsets, conference phones, DECT phones, and headsets.
3. Managed IT Services: Per User and per Server IT support models including server support, user support, network support, anti-virus support, server backup, pro-active monitoring, web hosting, and domain registrations.
4. Connectivity Services: Fibre and LTE connectivity solutions for home and business, including scalable internet access with speeds from 10Mbps to 10Gbps.
5. Energy Solutions: Full service end-to-end energy solutions including energy consulting, backup solutions, and solar solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

NCX Press Solutions is a South African business technology provider that sells and services Xerox office printing equipment (multi-function printers, production presses, and large format printers), delivers VoIP telecommunications (hosted and on-site PABX) over its own independent network, and provides managed IT services, business connectivity (fibre, LTE, wireless), commercial CCTV surveillance, and AI/IoT-based energy management solutions to organizations ranging from small businesses to large enterprises.

Product overview

NCX Press Solutions is a South African authorized Xerox All Services Partner founded in 2008, offering an integrated portfolio of office technology and telecommunications solutions. The core product lines include Xerox office and production printers (Versalink, Altalink, Versant, iGen, Nuvera, and inkjet presses for A4 through production volumes), Yealink telecom handsets (SIP desktop phones, DECT cordless systems, conference phones, and headsets), and hosted/on-premise PABX solutions. Supporting services include managed IT with Microsoft 365 integration, scalable Fibre/LTE connectivity, Hikvision-based CCTV surveillance, and AI-powered energy solutions. The company operates its own independent VoIP network with billing platforms, enabling 30-40% cost savings on telecommunications. Products are backed by professional installation and maintenance services.

Differentiator

Problem solved

Functional benefit

Products and services

• Xerox Multi-Function Printers

Quantifiable outcome

• 30-40% savings on telephone accounts monthly
• +2 more outcomes

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• XeroxcoreChannel Partner/ Reseller/ DistributorNCX is an authorised Xerox ASP (All Services Partner), able to sell and service all Xerox products in South Africa. The company offers a wide selection of Xerox machines from small offices to production printers, complemented by professional technical support.
• YealinkcoreTechnology or IntegrationNCX supplies and supports Yealink telecommunications products including desktop phones, conference phones, DECT phones, and headsets. Yealink products are certified and integrated with NCX VoIP services.
• HikvisioncoreTechnology or IntegrationNCX supplies Hikvision CCTV surveillance technology including Pro series (Easy IP) cameras, dome cameras, bullet cameras, and NVR systems. Hikvision is recognized for award-winning design and advanced surveillance technology.
• MicrosoftcoreTechnology or IntegrationNCX offers Microsoft Office 365 solutions including Microsoft 365 Business packages with Office Apps, Anywhere Access, Cloud Storage, Email, and Teams integration.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Bidvest Office: Division of the Bidvest group providing office automation, print management, and workplace technology to South African businesses. Overlaps with NCX's printer and managed print services at broader scale and with stronger corporate procurement reach.
• Altron: JSE-listed South African technology group with operations spanning managed print (formerly Altron Document Solutions), IT services, connectivity, and telecoms. Overlaps with NCX's full portfolio but at significantly broader scale and as part of a diversified group.

Direct peers

• Afrihost: South African ISP and fibre/LTE provider also selling VoIP and hosted communications. Comparable to NCX's connectivity and hosted telephony offerings, particularly for the home and SMB segments, and competes on similar price points.
• Canon South Africa: Local operation of Canon selling office and production printing hardware plus imaging solutions to South African businesses. Overlaps directly with NCX's printer portfolio and SMB/enterprise target market.
• Sharp South Africa: South African operation of Sharp selling office printers, multifunction devices, and visual solutions to enterprises. Competes with NCX for the same office printing and document workflow customers in the SMB and mid-market segments.
• Konica Minolta South Africa: South African arm of Konica Minolta supplying office MFPs, production print, and managed print services. Competes with NCX for the same office and production printer accounts and similarly bundles services around the print hardware sale.
• Vox Telecom: Major South African integrated telco and IT services provider offering fibre connectivity, hosted PBX/VoIP, managed IT, and cloud. Directly comparable to NCX's connectivity, VoIP, and managed IT lines, though at significantly larger scale.
• Ricoh South Africa: Direct subsidiary of Ricoh offering office printers, multifunction devices, managed print services, and IT/workflow solutions in South Africa. Direct head-to-head competitor for Xerox-based print, managed document, and office technology business in the same SMB-to-enterprise segment.
• Nashua South Africa: A leading South African provider of office equipment, managed print services, document solutions, and IT services. Closely comparable to NCX in its multi-product approach combining printing, document management, and broader business technology solutions for South African enterprises.

Others

• Mimecast: Headquartered-listed email security, archiving, and cyber resilience vendor with significant South African operations. Adjacent ecosystem participant relevant to NCX's managed IT and Microsoft 365 bundle as a complementary, not directly competing, product.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NCXPress
• Facebookfacebook.com/NCX.PressSolutions
• LinkedInlinkedin.com/company/ncx

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NCX Press Solutions