Strata Unit Underwriters

What Strata Unit Underwriters does

SUU (Strata Unit Underwriters) is an Australian specialist strata insurance underwriting agency founded in 1999 and headquartered in Sydney. The company underwrites residential and commercial strata insurance policies distributed exclusively through insurance brokers, with underwriting capacity provided by CGU Australia Pty Ltd under a long-term binder arrangement. Since September 2022, SUU has operated as a wholly-owned subsidiary of AUB Group (ASX: AUB), having been acquired from IAG, and serves all eight Australian states and territories through offices in Sydney (headquarters), Brisbane, and Melbourne. SUU operates as a corporate authorised representative of Austagencies Pty Ltd (AFSL 244584).

SUU's product suite consists of two core multi-section strata insurance policies — Residential Strata Insurance and Commercial Strata Insurance — covering building damage, glass breakage, theft, legal liability, office bearers liability, machinery breakdown, loss of rent, legal expenses, and catastrophe events. Distribution is entirely broker-intermediated and supported by SUU Online, a digital broker portal launched in July 2022 (replacing the earlier SUU eQuote platform) that provides real-time quoting, cover binding, policy management, document generation, claims lodgement, and integration with brokers' broking systems. The company also offers a complimentary Building Replacement Valuation service (launched March 2025) to help policyholders maintain adequate sum-insured levels, and provides 24/7 emergency claims support via in-house claims teams.

Revenue is generated through recurring insurance premiums on SUU's two product lines, with pricing determined per-risk via underwriting assessment of property characteristics, sum insured, construction type, and claims history. The company holds no patents or proprietary AI/ML capabilities, employs 51-100 staff, and does not publicly disclose revenue figures as a privately held subsidiary of AUB Group. SUU has won consecutive Gold Medals in Insurance Business Australia's Brokers on Underwriting Agencies survey (2020, 2021), reflecting strong broker-channel satisfaction.

Name

Strata Unit Underwriters

Legal name

Strata Unit Underwriting Agency Pty Limited

Website

https://suu.com.au

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Strata Unit Underwriters is an Australian specialist strata insurance underwriting agency offering residential and commercial strata insurance distributed exclusively through insurance brokers, with underwriting capacity provided by CGU Australia.

Ownership category

akta.pro rank

Product category

Strata Insurance Underwriting

NAICS

Other Insurance Related Activities (52429)

SIC

Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Underwriting Decision Support & Rules Engines (FSAOAIAD)

Keywords

• Strata insurance underwriting
• Residential strata insurance
• Commercial strata insurance
• Underwriting agency broker portal
• Strata community insurance

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Strata Insurance Premiums: SUU collects insurance premiums from strata communities (owners corporations, bodies corporate) for residential and commercial strata insurance coverage. Insurance is underwritten by CGU Australia Pty Ltd. Revenue is generated through policy premiums across multiple coverage sections including building, contents, liability, and specialized covers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Strata Unit Underwriters is an Australian underwriting agency that issues residential and commercial strata insurance policies exclusively through licensed insurance brokers. The company's core products are multi-section strata insurance policies covering building damage, common area contents, glass breakage, theft, legal liability, office bearers' liability, machinery breakdown, loss of rent, and catastrophe cover, supported by in-house claims teams and the SUU Online digital broker portal for quoting, policy management, and claims lodgement.

Product overview

SUU offers two core strata insurance products: Residential Strata Insurance and Commercial Strata Insurance. Residential and Commercial Strata policies are comprehensive multi-section policies covering building damage, glass breakage, theft, legal liability, office bearers liability, machinery breakdown, and more. Supporting these products is SUU Online, the company's digital broker portal enabling real-time quoting, policy management, and document generation. SUU also provides a Building Replacement Valuation service as a complimentary add-on for policy holders. The company is part of AUB Group with underwriting capacity provided by CGU Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Strata Insurance Comprehensive multi-section residential strata insurance policy for owners corporations, bodies corporate, and lot owners in residential strata communities ranging from boutique apartment blocks to large residential complexes. Coverage includes accidental damage, physical loss or destruction to building and contents, glass breakage, office bearers' liability, legal expenses, theft, and other strata risks.
• Commercial Strata Insurance

Quantifiable outcome

• 24/7 emergency claims support with after-hours line (1800 788 435) for urgent assistance
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core and minor.

• CGU Australia Pty LtdcoreStrategic or Co-development Partner · 8 September 2022CGU Australia Pty Ltd (part of Insurance Australia Group) provides underwriting capacity and stability for SUU's strata insurance products under a long-term binder agreement. This relationship provides continuity and stability for SUU customers and broker partners following AUB Group's acquisition of SUU from IAG.
• LongitudeminorOthers · 8 September 2022Longitude is another strata underwriting agency within the AUB Group portfolio. SUU and Longitude operate as two separate offerings providing ongoing choice in the Australian strata insurance marketplace.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• CHU Underwriting Agencies: Specialist residential strata and community-title underwriting agency in Australia, distributing exclusively through brokers; competes head-to-head with SUU for residential strata broker mandates.
• Resilium Insurance Brokers: Australian strata insurance specialist that combines broking and underwriting capability, competing with SUU for strata broker placements and direct strata manager relationships.
• Honan Insurance Group: Australian underwriting agency and brokerage group providing specialist commercial and strata products through brokers; comparable underwriting-agency business model and broker-led distribution to SUU.
• Strata Community Insurance: NSW-based underwriting agency providing strata insurance to owners corporations via brokers, overlapping with SUU in product, distribution model, and target customer.
• Longitude Insurance: Australian strata-focused underwriting agency that is a direct sister brand of SUU inside the AUB Group portfolio, targeting the same residential and commercial strata broker channel with overlapping products.
• Blue Zebra Insurance: Australian underwriting agency network distributing niche and specialty insurance products (including strata-adjacent lines) through partner brokers; comparable specialist underwriting agency model.

Broad incumbents

• Hollard Insurance Australia: Australian specialist insurer and underwriting-agency parent offering niche P&C products including strata-adjacent covers through partner brokers; comparable specialist distribution model.
• Allianz Australia: Large multi-line Australian insurer with property, strata, and commercial offerings that overlap with SUU's residential and commercial strata products at the broader market level.
• QBE Insurance Australia: Major Australian general insurer offering strata and commercial property cover as part of a broader P&C portfolio; competes with SUU for strata business but does not specialise exclusively in strata.
• IAG (Insurance Australia Group): Former parent of SUU and owner of CGU; a top-tier Australian P&C group that competes across strata and broader property lines while providing underwriting capacity to SUU.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks3 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/strata-unit-underwriters
• Xx.com/StrataUnit

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Strata Unit Underwriters