Habitat Audois

What Habitat Audois does

Habitat Audois is the Office Public de l'Habitat (OPH) for the Aude department in southern France, established in 1922 and reorganized in 2007 as an Etablissement Public Industriel et Commercial under the Conseil Départemental de l'Aude. It is the first and dominant social housing landlord in the department, managing more than 7,200 housing units across 110+ communes and housing approximately 14,000 people. Its operations span the full rental lifecycle — housing application intake (via the national demande-logement-social.gouv.fr portal and its own territorial network), allocation, tenancy management, rent collection, maintenance, and an optional property purchase pathway (Location-Accession / PSLA) for tenants transitioning to ownership.

The organization's core products are a social housing management platform, a tenant portal for online rent payment and account management, an interactive housing search and mapping tool (Carte du patrimoine), and native iOS/Android mobile applications. Operational technology includes the ARL (Accueil Relations Locatives) integrated telephony/IT customer service system handling roughly 3,500 tenant calls per month, the Visiodiagnostic remote troubleshooting system for technical requests, and an in-house Régie Travaux works department that executes the bundled multi-services contract providing annual preventive maintenance and responsive repairs. The platform is QUALIBAIL-certified by AFNOR (the first social housing provider in Aude to obtain this), and the organization maintains a 16-point physical contact network across the department including a second territorial agency opening in Carcassonne (West) in Q2 2026.

Habitat Audois generates recurring revenue from monthly social housing rents (€327-€618 depending on unit size and location, all APL-conventionné), one-time revenue from PSLA property sales (starting at €195,000 per unit with reduced notary fees and 15-year property tax exemption), and bundled maintenance service revenue through the multi-services contract. Its customer base is B2C — individual tenants and PSLA buyers — distributed across the Aude department with over 12,000 pending housing requests at end-2024 signaling demand materially exceeding supply. The organization also operates as a regional ecosystem participant via HASSO (Habitat Social en Occitanie) and partnerships with EDF, Action Logement, ADIL 11, APAJH 11, and FAOL, and executes a €340 million Strategic Heritage Plan 2021-2029 with ~€50M invested annually.

Name

Habitat Audois

Legal name

HABITAT AUDOIS - Office Public de l'Habitat du Département de l'Aude

Website

https://habitat-audois.fr

Company type

Public

Founded year

1922

Operating status

Operating

Headcount range

101–250 employees

Short description

Habitat Audois is the public social housing office (OPH) for the Aude department in France, managing 7,200+ social housing units across 110+ communes and housing 14,000+ people through recurring rental, maintenance, and homeownership programs.

Ownership category

akta.pro rank

Product category

Social Housing Services

NAICS

Community Housing Services (62422)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Affordable Housing Property Management (BPAJAGAJ)

Keywords

• Social housing rental
• Affordable housing management
• Tenant services platform
• Social homeownership program
• Property maintenance services

Headquarters

HQ city

Carcassonne

HQ country

France

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Social Housing Rentals: Rental income from approximately 7,000+ social housing units managed across the Aude department. Rent is set at moderate levels (€327-618/month for available units) and includes conventionné APL (government-assisted) housing. Revenue is recurring from tenants who pay monthly rent.
2. Property Sales (Location-Accession PSLA): Social homeownership program allowing tenants to purchase their rented housing after 2 years. Includes reduced notary fees (7-8% instead of 2-3%), zero-rate loans (PTZ), and 15-year property tax exemption. Revenue is one-time from property sales at prices starting from €195,000.
3. Multi-Services Contract: Integrated maintenance and repair service included with rental contracts, providing annual preventive maintenance visits and repairs that would normally be tenant responsibility. Bundled into the rental agreement.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Habitat Audois is the public social housing organization (Office Public de l'Habitat) for the Aude department in France, managing and renting more than 7,200 social housing units across 110+ communes to approximately 14,000 residents. In addition to APL-conventioned rentals at moderate rents, it offers tenants a multi-services maintenance contract (Contrat Multiservices) providing preventive and corrective maintenance via an internal works department, and a Location-Accession (PSLA) program enabling renters to purchase their homes with reduced notary fees, zero-rate loans, and a 15-year property tax exemption.

Product overview

Habitat Audois is a social housing provider (Office Public de l'Habitat de l'Aude) offering a digital housing management ecosystem comprising a core tenant portal with online rent payment, an interactive housing search and mapping tool, a mobile application for iOS/Android, and a multi-service maintenance contract. The platform supports tenants throughout the rental lifecycle from housing search through tenancy management and optional property acquisition via the PSLA program. The organization manages over 7,200 housing units across more than 110 communes in the Aude department of France.

Differentiator

Problem solved

Functional benefit

Products and services

• Social Housing Rental Service
• Multi-Services Contract (Contrat Multiservices)
• Social Homeownership Program (Location-Accession / PSLA)

Quantifiable outcome

• 99% tenant satisfaction with Régie Travaux interventions (in-situ survey)
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• XIII Limouxin (Rugby Club)minorGTM or Marketing Partner · 20 October 2024Partnership signed on October 20, 2024 to facilitate housing for professional rugby players from the club.
• APAJH 11coreStrategic or Co-development Partner · 10 June 2024Partnership for Habitat Inclusif with signature of 'Charte de la Maison Bleue' on June 10, 2024, signed by Director General Denis Janaud. Supports inclusive housing for people with disabilities.
• EDFcoreStrategic or Co-development Partner · 1 January 2015Partnership since 2015 focused on improving energy quality of housing and quality of life for tenants. Includes programs for insulation, heating optimization, and energy savings.
• HASSO (Habitat Social en Occitanie)coreStrategic or Co-development PartnerHabitat Audois is a member of HASSO, the public social housing actor in Occitanie. This federation brings together 6 OPH (Public Housing Offices) members and allows shared resources and advocacy at the regional level.
• FAOL (Fédération des Offices d'HLM)coreStrategic or Co-development PartnerPartnership with FAOL for the Habitat Jeune (Youth Housing) residence project in Carcassonne, providing housing for young workers and students.
• USC (Football Club)minorGTM or Marketing PartnerPartnership with USC football club for youth housing support, a winning partnership for young people.
• ADIL 11 (Agence Départementale pour l'Information sur le Logement)coreImplementation/ SI/ Consulting PartnerContact partner for housing purchase assistance, financial capacity evaluation, and information on available aids. Located at 28 Av. Claude Bernard, 11000 Carcassonne.
• Action Logement ServicescoreStrategic or Co-development PartnerFor employees of private companies with more than 10 employees facing family, professional, health, or financial difficulties, Action Logement provides personalized and free social and budgetary counseling.
• Nexity Esprit VillagescoreChannel Partner/ Reseller/ DistributorDeveloper partner for projects including Résidence Eole at Villeneuve-la-Comptal and Résidence La Convivencia at La Redorte.
• EPF d'Occitanie, État, Département de l'Aude, Région Occitanie, Action Logement, Banque des TerritoirescoreStrategic or Co-development PartnerMulti-partner collaboration for heritage rehabilitation projects like the Immeuble Carnot in Villepinte, including funding from European funds, state (fonds friches), regional and departmental councils.

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Paris Habitat: The largest Office Public de l'Habitat in France, managing over 200,000 units in the Paris region. Directly comparable as a public social housing office (OPH) operating under the same French OPH legal framework as Habitat Audois, with similar tenant assignment, APL conventions, and tenant-facing services.
• Habitat Toulouse: Public social housing office serving Toulouse Métropole, another HASSO federation member in the Occitanie region. Directly comparable as a same-region OPH with similar tenant populations, APL conventions, and digital housing management platforms.
• Vilogia: ESH social housing operator headquartered in northern France, managing ~90,000 units. Comparable as a French HLM operator with similar multi-services contract bundles, energy retrofit programs (BBC renovations), and tenant digital services.
• Batigère: Federation of French social housing companies (ESH cooperatives) operating across multiple regions with combined ~120,000 units. Comparable as a multi-regional HLM operator offering property management, energy retrofit, and tenant services similar to Habitat Audois.
• 1001 Vies Habitat: Major French social housing operator (formerly Logement Français) managing ~90,000 units across France. Directly comparable as an HLM operator offering tenant portals, multi-service maintenance contracts, and PSLA-type acquisition programs similar to Habitat Audois.
• Erilia: ESH (Entreprise Sociale pour l'Habitat) social housing operator in southern and eastern France, managing ~85,000 units. Directly comparable as a French social housing operator with similar geographic footprint in southern France, tenant-focused services, and APL-conventionné stock.

Broad incumbents

• CDC Habitat: Subsidiary of Caisse des Dépôts and one of France's largest social housing operators, managing over 540,000 units nationally. Comparable as a major French affordable housing landlord with similar multi-services contract bundles, tenant portals, and heritage renovation programs.
• ICF Habitat: National social housing operator and subsidiary of SNCF (French national railway), managing ~100,000 units across France. Comparable as a major French social housing landlord operating under the same HLM framework, though at significantly larger national scale than Habitat Audois.

Regional players

• Habitat Social en Occitanie (HASSO): Federation of 6 OPHs in the Occitanie region, of which Habitat Audois is itself a member. Comparable as a regional peer-organization structure representing the same Occitanie public housing ecosystem, providing shared procurement and advocacy that directly supports Habitat Audois's operations.

Others

• Action Logement: National French entity that finances and manages social housing for private-sector employees, and is already a strategic partner of Habitat Audois. Comparable as an ecosystem participant providing financing, guarantees, and employee housing services that complement Habitat Audois's affordable housing mission.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/HabitatAudois
• YouTubevimeo.com/habitataudois

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Habitat Audois