ICSP

What ICSP does

ICSP (PT. Internusa Cipta Solusi Perdana) is an Indonesian private software services and product firm headquartered in the SCBD district of South Jakarta, employing approximately 13 people across technology, analyst, programming, marketing, and administrative functions. It operates a consultative, sales-led go-to-market targeting enterprise and government clients in manufacturing, finance, logistics, and mining, with named customers spanning Unilever, P&G, BCA, Bank DKI, Bank Mega, Standard Chartered Bank, ANZ, Adaro, Petrosea, Astra, WIKA, Garuda Indonesia, Indosat Ooredoo, XL Axiata, and several Indonesian ministries.

Its core product surface consists of four assets: the Time Slot Booking System (a centralized inbound delivery scheduling platform with face-recognition truck management, QR-code scanning, and SAP integration), the Coal Bulk Terminal System (an end-to-end platform deployed at the Tapin Coal Mining Project for order, transporter, hauling/loading, stockpile, and maintenance management with PLC, RFID, GPS, and CCTV integration), Digital Planned Maintenance or DIGIPM (a centralized maintenance management system with work order, MTTR, OTIF, abnormality, and OEE reporting), and a KIOSK hardware/software catalog. The technology stack emphasizes deterministic integrations with SAP ERP, TMS, WMS, and operational technology infrastructure rather than machine-learning-based capabilities.

Revenue is generated through project-based custom software development engagements delivered via a four-stage service model (Discovery, Product Design, Engineering Development, Scale & Support Maintenance), with each engagement including a 3-month warranty at no charge (1-3 day SLA) and optional paid annual maintenance and support contracts as the recurring layer. Pricing is quote-based and not publicly disclosed. Distribution is entirely direct, with leadership handling enterprise and government sales through scoping sessions, business analysis, and design sprints; no third-party channel, reseller, or marketplace presence is identified. Geographic scope is limited to Indonesia, with no public claims of cross-border expansion.

Name

ICSP

Legal name

PT. Internusa Cipta Solusi Perdana

Website

https://icsp.co.id

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

ICSP (PT. Internusa Cipta Solusi Perdana) is a Jakarta-based Indonesian software services firm that builds and deploys vertical enterprise platforms — Time Slot Booking, Coal Bulk Terminal System, and DIGIPM — for manufacturing, banking, logistics, mining, and government clients.

Ownership category

akta.pro rank

Product category

Enterprise Software Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Product Lifecycle, NPI & Industrialization (Design-to-Operate) (BPAHAHAK)

akta.pro secondary industries

Application Maintenance & Support (AMS) (BPAEAFAC), Instrumentation, Controls & Automation Engineering Consulting (BPAHAIAM)

Keywords

• Custom software development
• Enterprise software solutions
• Digital transformation services
• Maintenance management software
• Logistics scheduling systems

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Custom Software Development Services: ICSP provides end-to-end software development services including Discovery, Product Design, Engineering Development, and Scale & Support Maintenance. Revenue is generated through project-based professional services engagements with a 3-month warranty included and optional paid annual maintenance and support.
2. Warranty and Support Maintenance: Each delivered software solution includes a 3-month warranty for bug fixing with SLA of 1-3 days at no additional cost. Extended support and maintenance are offered on an annual (or longer) paid basis.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

ICSP (PT. Internusa Cipta Solusi Perdana) provides end-to-end custom software development services across four lifecycle stages — Discovery (scoping, business analysis, product discovery workshops), Product Design (UX/UI), Engineering Development (SRS-guided multi-platform build), and Scale & Support Maintenance (3-month warranty plus optional paid annual maintenance). It packages this lifecycle into four proprietary products: Digital Planned Maintenance (DIGIPM) for equipment maintenance, Coal Bulk Terminal System for mining operations, Time Slot Booking System for inbound delivery scheduling, and a Kiosk hardware/software catalog, targeting manufacturing, finance, logistics, and mining enterprises as well as Indonesian government institutions.

Product overview

ICSP (PT. Internusa Cipta Solusi Perdana) is a technology solutions provider offering a portfolio of enterprise software products and services. Their core product lineup includes: (1) Digital Planned Maintenance (DIGIPM) - a centralized maintenance management system for manufacturing equipment; (2) Coal Bulk Terminal System - an end-to-end processing control system for coal mining operations; (3) Time Slot Booking System - a supply chain scheduling and dock booking platform for inbound material delivery; and (4) Kiosk solutions. The company also provides complementary services spanning the full software development lifecycle including Discovery, Product Design (UX/UI), Engineering Development, and Scale & Support Maintenance, serving industries such as Manufacturing, Finance, Logistics, and Mining.

Differentiator

Problem solved

Functional benefit

Brands

• DIGIPM (Digital Planned Maintenance): Centralized maintenance management system designed to empower frontline staff to maintain equipment, increase productivity, profitability, and Overall Equipment Efficiency (OEE).
• Time Slot Booking System
• Coal Bulk Terminal System
• KIOSK

Products and services

• Digital Planned Maintenance (DIGIPM) Centralized maintenance management system that empowers frontline staff to perform regular inspections and maintenance on machines to increase productivity, profitability, and Overall Equipment Efficiency (OEE). Includes tasklist management with automatic scheduling rollup, cost and budget transparency, performance dashboards, work order management, historical execution tracking, MTTR (Mean Time To Repair) and NOF reporting, Planned Maintenance OTIF reporting, abnormality reporting, and Breakdown Maintenance OTIF reporting. Targeted at manufacturing and industrial plant operators.
• Coal Bulk Terminal System Robust end-to-end system originally developed for the Tapin Coal Mining Project to provide comprehensive management and control for coal bulk terminal operations. Covers customer order management, transporter management with RFID, hauling and loading scheduling and monitoring, realtime stockpile monitoring, maintenance scheduling, and integrates with weighing bridge, stacking/loading conveyors (PLC), barge conveyor, fuel meter, GPS, blending modules, CCTV, and SAP back-office systems. Targeted at coal mining companies and bulk terminal operators.
• Time Slot Booking System Centralized schedule and booking management system for material inbound delivery that enables manufacturing companies to achieve Right Time and Right Quantities delivery performance. Includes user management, driver management, integrated weighing system, OTIF reporting, schedule table, raw material delivery monitoring, truck management with face recognition, realtime schedule dashboard, backlog management, and Android mobile apps with QR code scanning for GR (Good Receipt) transactions. Supports SAP integration for automatic barcode printing and receipt ticket email delivery. Integrates with TMS, WMS, and ERP. Targeted at manufacturing, FMCG, and logistics enterprises.
• Kiosk Hardware and software kiosk solutions showcased in ICSP's product catalog, offered in various models and configurations for enterprise and public-facing deployments.
• Custom Software Development Services End-to-end custom software development service delivered across four stages: Discovery (scoping session, business analysis, product discovery workshop, design sprint), Product Design (UX design, UI design, UX review), Engineering Development (Software Requirement Specification document, multi-platform development with internal testing), and Scale & Support Maintenance (3-month no-charge bug-fix warranty with 1-3 day SLA plus optional paid annual support). Sold as a project-based professional services engagement for enterprise and government clients.

Quantifiable outcome

• Drivers adhering to scheduled slots experience no longer awaiting time for unloading
• +1 more outcomes

Named customers21 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature3 records

Partnerships

One partnership is on record.

• SAPcoreTechnology or IntegrationSAP ERP systems are referenced as integration targets for the Time Slot Booking System, enabling automatic barcode printing and receipt ticket delivery via email. The Coal Bulk Terminal System also interconnects with SAP back-office systems.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• AVEVA: Industrial software vendor specializing in operational technology for manufacturing, mining, and infrastructure — the category where ICSP's DIGIPM and Coal Bulk Terminal System compete as bespoke alternatives.

Direct peers

• Mitrais: Indonesian software development and IT services firm headquartered in Bali, serving enterprise clients across APAC with custom application development, maintenance, and consulting — directly comparable in size, geography, and service mix to ICSP.

Broad incumbents

• Tata Consultancy Services (TCS): Global IT services major with Indonesian delivery capability, routinely competing for the same enterprise custom-development and maintenance contracts that ICSP serves.
• Accenture: Global IT services and consulting giant with significant Indonesian operations serving the same enterprise digital transformation RFPs that ICSP competes for across banking, FMCG, and mining clients.
• Wipro: Global IT services firm with Indonesian operations competing for enterprise custom development, ERP/SAP integration, and AMS engagements across the same manufacturing, banking, and mining verticals.
• Infosys: Global IT services firm with established Indonesian presence, offering enterprise application development, ERP integration, and AMS — directly competing with ICSP for large enterprise transformation mandates.
• Capgemini: Global IT and engineering services firm with Indonesian operations, competing in enterprise digital transformation, system integration, and managed services across manufacturing, banking, and energy verticals.
• Deloitte Indonesia: Big Four consulting firm offering enterprise technology implementation and digital transformation services to the same Indonesian enterprise and government client base that ICSP serves.
• IBM Indonesia: Global IT services and platform provider active in Indonesian enterprise modernization across banking, telco, and government — overlaps with ICSP on SAP/ERP integration and custom application delivery.
• NTT Data Indonesia: Global IT services provider with Indonesian delivery centers focused on enterprise systems integration, application development, and managed services for banking and industrial clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/icspindonesia
• LinkedInlinkedin.com/company/icspindonesia

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ICSP