Clientis Group
Clientis Group is a privately held, Senegal-based firm (Dakar) founded in 1962 with 11-50 employees, offering management solutions positioned around customer relations excellence for business clients.
- Company typePrivate
- Founded1962
- HeadquartersDakar, Senegal
- Headcount11–50
- GTM typeB2B
- OfferingServices
Clientis Group firmographics
Firmographics- Name
- Clientis Group
- Legal name
- Clientis Group
- Website
- https://clientisgroup.com
- Company type
- Private
- Founded year
- 1962
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Clientis Group is a privately held, Senegal-based firm (Dakar) founded in 1962 with 11-50 employees, offering management solutions positioned around customer relations excellence for business clients.
- Ownership category
- akta.pro rank
Clientis Group industry classification
Industry- Product category
- Management Consulting Services
- NAICS
- Office Administrative Services (5611), Administrative Management and General Management Consulting Services (541611)
- SIC
- Services-Management Services (8741), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)
- akta.pro secondary industry
- Procurement Helpdesk & Stakeholder Support (BPAAAJAD)
Keywords
Where Clientis Group is headquartered
LocationHeadquarters
- HQ city
- Dakar
- HQ country
- Senegal
- HQ region
- Africa
Markets served
Clientis Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales
Clientis Group product offering
Product offeringCore offering
Clientis Group operates as "La Maison Clientisgroup," offering innovative and useful solutions for management. Its stated focus is on "Excellence en Relations Clients" (Excellence in Customer Relations), indicating a service-oriented practice centered on management consulting and client relationship support for organizations.
Differentiator
Problem solved
Functional benefit
Products and services
- Management Solutions Innovative and useful solutions for management, marketed under the brand "La Maison Clientisgroup" with a stated emphasis on Excellence in Customer Relations. Targeted at organizations seeking management advisory support.
Companies that use Clientis Group
Customer profileIdeal customer profiles1 record
Clientis Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Clientis Group competitors and assessment
Company assessmentBroad incumbents
- Majorel: CX and BPO operator with presence across Africa including Francophone markets; offers end-to-end customer management services comparable to Clientis' positioning.
- Sitel Group / Foundever: Global outsourcing firm delivering customer experience and back-office services from African sites; directly overlaps with Clientis' stated management and customer-relations focus.
- Teleperformance: Global leader in outsourced customer experience management with significant operations in Senegal and across Africa; competes for the same enterprise CX contracts that Clientis would target.
- Concentrix (including Webhelp): Large global CX/BPO provider with nearshore Francophone delivery footprint; competes directly for customer-relations outsourcing mandates in West Africa.
- RRDonnelley (RRD) Africa operations: Multinational business services firm operating outsourced customer engagement and document services with African delivery centers targeting European and African enterprise clients.
Regional players
- iSON Xperiences: Africa-headquartered BPO/CX provider serving Francophone and Anglophone markets with multilingual customer support — overlapping niche with Clientis' Senegal base.
Market position
Customer concentration
Clientis Group social profiles
Digital presenceClientis Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clientis Group leadership team
Management profileNumber of profiles
Clientis Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clientis Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clientis Group
What does Clientis Group do?
Clientis Group operates as "La Maison Clientisgroup," offering innovative and useful solutions for management. Its stated focus is on "Excellence en Relations Clients" (Excellence in Customer Relations), indicating a service-oriented practice centered on management consulting and client relationship support for organizations.
Is Clientis Group a public or private company?
Clientis Group is a private company. It is classified as unknown and is currently operating.
When was Clientis Group founded?
Clientis Group was founded in 1962. It employs 11 to 50 people.
Where is Clientis Group based?
Clientis Group is headquartered in Dakar, Senegal, in the Africa region.
Who are Clientis Group's main competitors?
Broad incumbents on record are Majorel, Sitel Group / Foundever, Teleperformance, Concentrix (including Webhelp) and RRDonnelley (RRD) Africa operations. iSON Xperiences is listed as a regional player.
Does Clientis Group have an API?
No public API is recorded for Clientis Group.
What industry is Clientis Group in?
Clientis Group's product category is Management Consulting Services. Its primary akta.pro industry code is IMAIALAH, Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination), with a secondary code of BPAAAJAD, Procurement Helpdesk & Stakeholder Support. Its NAICS code is 5611 and its SIC code is 8741.