BrainService

What BrainService does

BrainService Co., Ltd. (株式会社ブレインサービス) is a Japanese private software vendor founded in August 1983 in Osaka City, specializing in welfare administration systems for local governments and care service operators. The company builds modular Windows-based client-server and web-based systems covering three core verticals: regional comprehensive care support center management (地域包括支援センター運営支援システム), long-term care insurance business administration (介護保険システム), and disability support network services (障害者支援ネットワークシステム). These systems run on Microsoft SQL Server, Windows Server, and Windows client environments with Microsoft Access Runtime, and integrate with the core municipal platforms of Fujitsu, Hitachi, NEC, Toshiba Information Systems, Nihon Denshi Keisanki (JECC), and Fuji Xerox to automate import of insured-person, resident-registry, and welfare-service data.

The company's go-to-market is direct enterprise field sales supported by regional branches in Osaka (HQ), Tokyo (Shiba-daimon), and Fukuoka, plus a sales-company partner in Aichi Prefecture. Revenue derives primarily from package software license sales and multi-year maintenance/support contracts priced by quotation; two products — the Sogo Jigyo Web platform and the free Care Prevention Care Management System — are distributed free of charge to drive adoption and ecosystem lock-in among municipal customers and contracted home care support offices. As of July 2020, 414 municipalities nationwide had deployed the flagship regional comprehensive care support system, and the company self-reports top market share in Japanese government-designated cities and approximately 63% share in Osaka Prefecture, despite a small employee base of 11-50.

Name

BrainService

Legal name

株式会社ブレインサービス

Website

https://brainservice.co.jp

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

BrainService is a Japanese private software vendor founded in 1983 in Osaka that builds Windows-based and web-based welfare administration systems for municipal governments, regional comprehensive care support centers, long-term care insurance operators, and disability support service providers across Japan.

Ownership category

akta.pro rank

Product category

Municipal Welfare Administration Software

NAICS

Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

Keywords

• Welfare administration software
• Long-term care insurance systems
• Municipal government software
• Disability support systems
• Regional care coordination software

Headquarters

HQ city

Osaka

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ソフトウェアライセンス販売・保守サポート: Sale of proprietary software packages (地域包括支援センターシステム, 介護保険システム, 障害者支援ネットワークシステム, etc.) along with ongoing maintenance and support contracts. Version updates are provided to maintenance contract holders.
2. 総合事業Web: Provided free of charge (無償) as of July 2020 to support municipalities during COVID-19 pandemic. Requires the base 地域包括支援センター運営支援システム to be in place.
3. 介護予防ケアマネジメントシステム (無償配布): Free distribution of care prevention care management software to contracted home care support offices to drive adoption of the Sogo-jigyo Web platform and data submission rates.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

BrainService develops and sells proprietary packaged software systems for Japanese local government municipalities and welfare service operators. Core offerings include the Regional Comprehensive Support Center Management System (地域包括支援センター運営支援システム), the Long-term Care Insurance System (介護保険システム), the Disability Support Network System (障害者支援ネットワークシステム), and the Sogo-jigyo Web (総合事業Web) online platform for service plan submission. The company sells these systems via direct enterprise sales with recurring maintenance contracts, and freely distributes complementary tools (e.g., 介護予防ケアマネジメントシステム) to drive ecosystem adoption.

Product overview

BrainService offers a modular welfare administration system portfolio centered on three core products: (1) 地域包括支援センター運営支援システム (Community Comprehensive Support Center Management System), a comprehensive package with sub-modules for care prevention management, target information management, nursing care reward claims, general consultation, and optional business management; (2) 介護保険システム (Long-term Care Insurance System) covering home and facility care services; and (3) 障害者支援ネットワークシステム (Disability Support Network System) for welfare service operations. Supporting these are web-based 総合事業Web for online plan submission and approval, 介護予防ケアマネジメントシステム (free preventive care management), 総合事業番号変換プログラム (business number conversion), 相談支援事業システム (consultation support), and specialized modules for concentrated reception and data aggregation.

Differentiator

Problem solved

Functional benefit

Products and services

• Regional Comprehensive Support Center Management System (地域包括支援センター運営支援システム) A comprehensive Windows-based client-server management system for community comprehensive support centers (Chiiki Hokatsu). Includes modules for care prevention management, target information management, nursing care reward claims processing, general consultation (including elder abuse), and optional business management. Used by municipal governments responsible for elderly welfare and regional comprehensive care system operations.
• Sogo-jigyo Web (総合事業Web) A web-based platform enabling online submission and approval of service plans between comprehensive support centers, contracted home-visit care support offices, and service providers. Includes automatic review/approval functionality for delegated care plans and replaces paper-based submission workflows. Requires the base Regional Comprehensive Support Center Management System to be in place.
• Long-term Care Insurance System (介護保険システム) A long-term care insurance business system supporting nursing care reward claims and service management from home service offices to nursing care facilities. Covers home-visit care, day care, bathing, short-term stay, and facility care services. Used by nursing homes, day services, home-visit care providers, and short-term stay facilities.
• Disability Support Network System (障害者支援ネットワークシステム) A comprehensive disability support system covering consultation support, facility admission, planning consultation, group homes, home help, daily life support, severe visiting care, independent training, accompanying support, behavioral support, and employment support services. Used by welfare service operators providing disability support services under Japan's Comprehensive Support for Persons with Disabilities Act.
• Care Prevention Care Management System - Free Distribution Version (介護予防ケアマネジメントシステム 無償配布版) A free preventive care management software distributed to contracted home care support offices to output benefit management data in CSV format for upload to the Sogo-jigyo Web system. Supports care plan creation, evaluation forms, and service ticket management for comprehensive business operations, achieving approximately 80-90% data submission rates in municipalities where distributed.
• Comprehensive Business Number Conversion Program (総合事業番号変換プログラム) A utility program that converts business numbers for comprehensive business web system integration. Available in two versions: one for BrainService care management system users and another for users of other systems, enabling data interoperability.
• Consultation Support Business System (相談支援システム / 相談支援事業システム)

Quantifiable outcome

• 414 municipalities nationwide using the regional comprehensive care support center system (as of July 2020)
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

Two partnerships are on record, tiered minor.

• 自治体通信 (jt-tsushin.jp)minorGTM or Marketing Partner · 1 January 2016Publication featuring BrainService's 総合事業Web in the Jitchi Tsushin (自治体通信) magazine (Vol.05, July 2016), a publication that profiles local government innovation cases.
• 日本システム・クリエーション株式会社minorChannel Partner/ Reseller/ DistributorSales company (販売会社) handling product sales and hosting system briefing sessions for Aichi Prefecture users of BrainService's regional comprehensive care support center systems.

Scale indicators4 records

Recent moves8 records

Expansion highlights4 records

Broad incumbents

• NEC: Major Japanese IT services provider offering municipal core systems, healthcare IT, and public-sector digital platforms. Comparable to BrainService as a broad incumbent in municipal IT serving overlapping welfare and care-related customer needs, and a current data linkage partner.
• Fujitsu (富士通): One of Japan's largest IT services companies providing comprehensive municipal core systems, including the resident registry, taxation, and welfare administration platforms used by major cities. Comparable to BrainService as a broad incumbent in municipal welfare IT, and a current integration partner via data linkage with BrainService's systems.
• Hitachi (日立製作所): Major Japanese IT vendor providing municipal core systems and a wide range of public-sector digital services. Comparable to BrainService as a broad incumbent in municipal IT with overlapping welfare administration capabilities, and a current data linkage partner.
• Toshiba Information Systems (東芝情報システム): Subsidiary of Toshiba providing municipal platforms and IT services, including welfare-related solutions. Comparable to BrainService as a broad incumbent in municipal IT and a current data linkage partner for shared customer deployments.

Direct peers

• Nissei Information Technology (ニッセイ情報テクノロジー): Subsidiary of Nippon Life Insurance providing IT systems for long-term care insurance, health insurance, and welfare administration in Japan. Directly comparable to BrainService in the long-term care insurance system space, serving similar municipal and insurance-related customers.
• Kanamikku Network (カナミックネットワーク): Cloud-based SaaS provider for medical, nursing care, and disability welfare service operators across Japan. Comparable to BrainService as both target municipal and care-sector customers with software for care management, long-term care insurance claims, and regional comprehensive care, though Kanamikku's cloud-native delivery model differs from BrainService's Windows-based stack.
• Medicare Service (メディケアサービス): Specialist in long-term care insurance claims processing and welfare administration software, primarily serving care service operators. Comparable to BrainService as both firms focus on long-term care insurance billing, claims processing, and care management software for the welfare sector.
• Wiseman (ワイズマン): One of Japan's largest welfare and nursing care software vendors, providing packaged software for nursing homes, group homes, and care service operators. Directly comparable to BrainService as both firms specialize in packaged welfare administration systems for facility operators and municipalities, though Wiseman is significantly larger and national in scope.

Regional players

• Fujisoft (富士ソフト): Japanese IT services company with public sector and welfare administration system offerings. Comparable to BrainService as a regional-focused IT services provider targeting municipal and care-sector customers, though with a broader portfolio spanning multiple industries.
• Sakura KCS (さくらケーシーエス): Regional IT services provider originating from the Sakura Bank group, offering municipal IT, welfare, and accounting solutions primarily in the Kanto and Kansai regions. Comparable to BrainService as a regional player in Japanese municipal and welfare IT, with similar B2G sales motion and customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BrainService