What Colonnade Insurance does

Colonnade Insurance S.A. is a non-life insurance company incorporated in Luxembourg and operating across Central and Eastern Europe through branches in Bulgaria, the Czech Republic, Hungary, Romania, Poland, and Slovakia, plus a subsidiary in Ukraine. It is a wholly owned vehicle of Canadian-listed conglomerate Fairfax Financial Holdings and holds a license to underwrite 17 of 18 statutory non-life insurance classes — explicitly excluding motor vehicle liability — with passporting rights across all EU member states. The company has maintained an AM Best A- financial strength rating continuously since 2017 and reports basic own funds exceeding €150 million at end-2025 under Solvency II.

Its product portfolio splits between retail and commercial lines. For individuals it offers travel insurance (from 664 CZK/year), accident and illness cover with 30+ coverage variants and benefits up to 1,500,000 CZK, pet insurance, EuroGAP/TruckGAP vehicle purchase price protection, household, foreigners' health and legal protection insurance. For corporate clients it offers property and technical risks, Smart Liability, financial risks including cyber and D&O, transport risks (On the Road), and group accident and travel programmes. Underwritten sub-brands include Care&Go, EuroGAP, TruckGAP, Smart Liability, On the Road and Event. The reinsurance panel comprises Munich Re (AA), Swiss Re (AA-), Scor (A+), Hannover Re (AA-) and VIG Re (A+).

Distribution is multi-channel: direct-to-consumer online portals (online.colonnade.cz, icolonnade.cz), a dedicated broker portal (partner.colonnade.cz), B2B direct sales via brokers and email routing ([email protected], colonnade.xeelo.online), and 24/7 assistance. Technology stack includes an online claims portal (skody.colonnade.cz) reporting 40% of documented claims closed within 48 hours and a mobile assistance application with active geolocation and on-demand doctor consultation. AI tooling is applied to commercial offer preparation and claims settlement, although no proprietary models or disclosures are provided. The team exceeds 600 specialists across the CEE region.

Name

Colonnade Insurance

Legal name

Colonnade Insurance S.A.

Website

https://colonnade.cz

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Colonnade Insurance S.A. is a Luxembourg-headquartered non-life insurer operating across 7 CEE countries under Fairfax Financial Holdings, offering 17 lines of retail and commercial cover distributed through direct online portals, brokers and B2B channels.

Ownership category

akta.pro rank

Product category

Non-Life Insurance

NAICS

Direct Insurance (except Life, Health, and Medical) Carriers (52412), Direct Property and Casualty Insurance Carriers (524126), Direct Health and Medical Insurance Carriers (524114)

SIC

Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321)

akta.pro primary industry

Mid-Market Commercial Package (Package Policies) (FSAJAFAB)

akta.pro secondary industries

Commercial Property Insurance (FSAJACAE), Commercial Umbrella Insurance (FSAJANAB), Commercial Package / Business Owners Policies (BOP) (FSAJAMAG)

Keywords

• Non-life insurance
• Travel insurance
• Property insurance
• Corporate liability insurance
• Claims management

Headquarters

HQ city

Prague

HQ country

Czechia

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Non-life Insurance Premiums: Colonnade operates as a non-life insurer licensed to underwrite 17 of 18 statutory non-life insurance classes (except motor vehicle liability). The company collects insurance premiums from individual and corporate policyholders across property, casualty, accident, travel, vehicle, cyber, and other insurance lines.
2. Group/Corporate Insurance Policies: Corporate clients including businesses, schools, associations, banks, and other organizations purchase group accident, group travel, and comprehensive liability insurance products (Smart Liability) on a recurring premium basis.
3. Reinsurance Operations: Colonnade maintains reinsurance arrangements with top-tier reinsurers including Munich Re (AA S&P), Swiss Re (AA- S&P), Scor (A+ S&P), Hannover Re (AA- S&P), and VIG Re (A+ S&P), providing strong financial stability and underwriting capacity comparable to market leaders.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Colonnade Insurance underwrites and distributes non-life insurance products to both individual consumers and corporate clients across Central and Eastern Europe. For individuals, it offers travel, accident/illness, pet, home, vehicle purchase-price (EuroGAP/TruckGAP), foreigners' health, and legal protection insurance. For businesses, it provides property/technical risks, comprehensive liability (Smart Liability), financial risks including cyber risk and D&O, transport risks, and group accident/travel policies. Distribution combines direct online sales, broker channels, and an online claims portal supported by a mobile assistance app.

Product overview

Colonnade Insurance is a non-life insurance company headquartered in Luxembourg, operating across Central and Eastern Europe through branches in Bulgaria, Czech Republic, Hungary, Romania, Poland, Slovakia, and a subsidiary in Ukraine. The company offers a comprehensive portfolio of insurance products for both individuals and businesses. For individuals, the portfolio includes travel insurance, accident and illness insurance, pet insurance (Care&Go), vehicle purchase price insurance (EuroGAP, TruckGAP), home insurance, health insurance for foreigners, and legal protection insurance. For corporate clients, the offerings include property and technical risks insurance, liability risks insurance (Smart Liability), financial risks insurance including cyber risk and D&O coverage, transport risks insurance, group accident insurance, and group travel insurance. The company also provides an online claims portal (skody.colonnade.cz) for streamlined claims reporting and tracking.

Differentiator

Problem solved

Functional benefit

Brands

• Care&Go: Combined insurance product for road transport carrier liability.
• EuroGAP
• TruckGAP
• Smart Liability
• On the Road
• Event

Products and services

• Travel Insurance (Cestovní pojištění) Travel insurance for individuals, families, and groups with single-trip or annual coverage, above-standard medical expense coverage, 24/7 multilingual assistance, mobile app with active geolocation, and online doctor consultations.
• Accident, Illness and Personal Belongings Insurance Personal accident, illness and personal belongings insurance providing flexible protection with more than 30 coverage types for children and adults, including daily hospitalization compensation up to 1,500 Kč and permanent injury benefits up to 1,500,000 Kč.
• Pet Insurance Comprehensive health insurance for dogs and cats covering veterinary treatment for illness/injury, costs of finding lost animals, and third-party liability caused by the pet.
• EuroGAP and TruckGAP Vehicle Purchase Price Insurance Vehicle purchase price insurance for personal vehicles (EuroGAP) and commercial vehicles (TruckGAP) covering the difference between original purchase price and hull insurance payout in case of total loss or theft.
• Home Insurance Insurance coverage for households protecting residential property and belongings.
• Health Insurance for Foreigners Health insurance designed for foreign nationals residing or traveling in the Czech Republic, fulfilling legal health-coverage requirements for foreign nationals.
• Legal Protection Insurance Insurance providing coverage for legal expenses and legal protection services.
• Financial Risks Insurance (including Cyber Risk and D&O) Financial risks insurance for businesses including cyber risk coverage (damages from unauthorized handling of personal or confidential data, data recovery and IT systems restoration costs) and Directors and Officers (D&O) liability coverage.
• Property and Technical Risks Insurance Insurance coverage for business property and technical risks, providing protection for physical assets and technical equipment.
• Smart Liability (Comprehensive Corporate Liability Insurance) Comprehensive corporate liability insurance branded Smart Liability with flexible coverage scope and individual approach for business clients.
• Transport Risks Insurance (On the Road) Road carrier liability insurance covering legally mandated carrier liability for damage to cargo during transport.
• Group Accident and Illness Insurance Group accident and illness insurance designed for companies and their employees, schools and students, associations, and banks.
• Group Travel Insurance Group travel insurance offered to corporate clients for group travelers.
• Care&Go (Combined Road Carrier Liability Insurance) Combined insurance product for road transport operators providing comprehensive liability coverage for road carriers.
• Online Claims Portal (skody.colonnade.cz) Web-based platform enabling customers to report insurance claims online and track claim status with 2-minute online reporting and direct adjuster communication; 40% of documented claims are closed within 48 hours of reporting.

Quantifiable outcome

• 40% of documented claims are closed within 48 hours of reporting
• +5 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Munich RecoreOthersMunich Re provides reinsurance capacity to Colonnade as part of its reinsurance panel. Rated AA by S&P, Munich Re is one of the world's leading reinsurers providing strong financial stability and underwriting capacity backing Colonnade's insurance operations.
• Swiss RecoreOthersSwiss Re provides reinsurance capacity to Colonnade as part of its reinsurance panel. Rated AA- by S&P, Swiss Re is a leading global reinsurer contributing to Colonnade's financial stability.
• ScorcoreOthersScor provides reinsurance capacity to Colonnade as part of its reinsurance panel. Rated A+ by S&P, Scor contributes to Colonnade's underwriting capacity and risk management.
• Hannover RecoreOthersHannover Re provides reinsurance capacity to Colonnade as part of its reinsurance panel. Rated AA- by S&P, Hannover Re is one of the leading global reinsurance groups supporting Colonnade's operations.
• VIG RecoreOthersVIG Re provides reinsurance capacity to Colonnade as part of its reinsurance panel. Rated A+ by S&P, VIG Re is part of the Vienna Insurance Group and provides financial stability to Colonnade's underwriting operations.
• Elpida (Foundation)minorGTM or Marketing PartnerElpida is a Czech foundation focused on supporting seniors. Colonnade became Elpida's partner during the COVID-19 pandemic, helping increase the capacity of the Senior Crisis Line 800 200 007 and continues as an ongoing partner. This CSR partnership demonstrates Colonnade's social responsibility commitment.
• Linka bezpečí (Safety Line)minorGTM or Marketing PartnerLinka bezpečí operates a child safety telephone helpline. Colonnade has been a supportive partner for two years, providing significant assistance during the pandemic and ongoing support, helping the organization maintain operations and reach.
• Krabice od bot (Shoe Box Charity)minorGTM or Marketing PartnerKrabice od bot is a Christmas charity program for children from poor families. Colonnade employees contribute donations through this initiative, which helped create joy at 83 Christmas trees (Vánoční stromečky) for children from poor families.
• Spolu s odvahou (Foundation)minorGTM or Marketing PartnerSpolu s odvahou is a foundation providing experiential therapy programs for children with serious illness. Colonnade supports this foundation's volunteer community development, helping bring programs that build psychological resilience, acceptance, and a sense of success for ill children.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Allianz Pojišťovna: Czech subsidiary of Allianz Group, providing a full range of P&C and life products including property, motor, liability, and corporate coverage. Comparable in scale of CEE operations and product breadth (excluding life).
• ČSOB Pojišťovna: Czech non-life insurer owned by KBC Group, distributed heavily through ČSOB bank network. Comparable in offering P&C products to individuals and SMEs in the Czech market.
• Kooperativa pojišťovna: Czech Republic's largest domestic non-life insurer, owned by Vienna Insurance Group. Directly competes with Colonnade across property, liability, motor, and commercial lines for both retail and corporate customers in the Czech market.
• UNIQA pojišťovna: Czech and CEE-focused insurer part of Austrian UNIQA Group, offering property, casualty, motor, and corporate lines. Comparable regional footprint and broker-led distribution model.
• Direct pojišťovna: Czech direct-to-consumer non-life insurer (Simplea brand) focused on motor and household insurance sold online. Comparable to Colonnade's digital GTM strategy for retail lines in the Czech market.
• Wüstenrot - pojišťovna: Czech non-life insurer part of Wüstenrot Group, offering property, household, and liability products. Comparable mid-tier Czech insurer competing for retail and small commercial customers.
• Generali Česká pojišťovna: Leading Czech multi-line insurer (part of Generali Group), offering comparable non-life products for individuals and corporates including property, motor, liability, and travel insurance. Head-to-head competitor on corporate broker panels.
• ERV pojišťovna: Czech travel and assistance insurance specialist (part of ERV Group). Directly comparable to Colonnade's travel insurance product line and 24/7 assistance services, including mobile-based medical assistance.
• HDI pojišťovna: Czech branch of HDI Group (Talanx), providing non-life insurance including commercial and specialty lines. Comparable in targeting mid-market corporate customers through broker channels.

Broad incumbents

• Vienna Insurance Group: Parent of Kooperativa and other CEE insurers, with the largest regional market share across CEE. Operates broadly in life and non-life insurance with significant overlap in markets where Colonnade competes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/colonnade-insurance-s.a.

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Colonnade Insurance