Compass Career Management Solutions

What Compass Career Management Solutions does

Compass Career Management Solutions is a privately-held human resources consulting firm founded in 1994 by Bill and Robyn Crigger, headquartered in Stallings, North Carolina (greater Charlotte). The firm delivers outplacement and career transition services, executive and career coaching, group workforce reduction support, facility/plant closure programs, training workshops (Effective Communication, Customer Service, Leadership), and strategic planning/change management consulting to employers and individuals across 35+ U.S. states. The customer base spans enterprise accounts such as John Deere, Goulston Technologies, Greiner Bio-One, Atotech USA, Extended Stay of America, Portola Packaging, and Lane Construction, alongside mid-market and individual clients, reflecting a horizontal segmentation approach across multiple industries.

Name

Compass Career Management Solutions

Legal name

Compass Career Management Solutions

Website

https://compasscareer.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Compass Career Management Solutions is a North Carolina-based HR consulting firm founded in 1994 that provides outplacement, career transition, executive coaching, training workshops, and strategic planning services to employers and individuals across 35+ U.S. states.

Ownership category

akta.pro rank

Product category

HR Consulting and Outplacement Services

NAICS

Human Resources Consulting Services (541612), Management Consulting Services (54161), Professional and Management Development Training (61143)

SIC

Services-Management Consulting Services (8742), Services-Management Services (8741), Services-Educational Services (8200)

akta.pro primary industry

Talent Management & Workforce Planning Consulting (BPAHAGAA)

akta.pro secondary industries

Talent Management & Leadership Advisory (Succession, Performance, Culture) (BPACAJAH), Organization Design & Change Management Consulting (BPAHACAD), Strategy, Decision-Making & Business Acumen Coaching (EDABANAH)

Keywords

• Career transition services
• Outplacement consulting
• Executive coaching
• HR consulting services
• Talent development workshops

Headquarters

HQ city

Matthews

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Outplacement Services: Fees for career transition and outplacement services provided to companies and individuals. Programs are customized based on employer budgets and individual needs, with time-based and project-based pricing structures.
2. Executive and Career Coaching: Coaching programs requiring at least a three-month commitment. Pricing varies based on time spent and services included. Includes business career coaching, corrective coaching, and executive coaching.
3. Training Workshops: Effective Communication workshops (typically 3-6 hours, max 20 attendees), Customer Service workshops, and Leadership/Management training programs. Workshop pricing varies based on duration and customization.
4. Strategic Planning and Consulting: Fees for strategic coaching to plan a progressive future, change management consulting, and succession planning services for employers and business owners.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Compass Career Management Solutions is a human resources consulting firm that provides outplacement, career transition, executive coaching, and workforce development services. The company delivers individualized and group programs to employers and individuals navigating layoffs, career changes, leadership development, and organizational change, with services delivered through workshops, one-on-one coaching sessions, and customized consulting engagements.

Product overview

Compass Career Management Solutions is a human-resource consulting firm offering career transition and talent management services. The company operates as a portfolio of service lines rather than a unified software platform. Core offerings include Individual and Group Outplacement Programs (for career transitions and workforce reductions), Executive Management Programs (for senior-level executives), and Facility Closures services. Talent Management services encompass Coaching (career, executive, and corrective), Effective Communication workshops, and Onboarding programs. Workforce Solutions include Strategic Planning, Self-Employment training, Change Management, Workplace Behavior consulting, and Customer Service Workshops. All services are delivered by experienced HR professionals through in-person workshops, coaching sessions, and customized training programs. The company has served clients across 35 states since 1994.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Career Transition Programs
• Group Outplacement Services Workforce reduction and downsizing support services for companies, including job search skills workshops, individual counseling, resume development, and interview technique training.
• Upper Management-Executive Level Programs Career transition programs tailored for executives (Managers, Directors, VPs, C-Suite) with individualized and flexible services including spouse counseling, career-life planning, social media guidance, and access to senior-level networking resources.
• Facility Closures Services Comprehensive plant and facility closure services including outplacement preparation, notification training, community leadership, and specialty workshops for retirement, self-employment, and family counseling.
• Coaching Services Three types of coaching: Business Career Coach for career identification, Corrective Coaching for struggling employees, and Executive Coaching for leadership development and strategic decision-making support. Programs require at least a three-month commitment.
• Effective Communication Workshop Communication skills workshop addressing workplace communication challenges, covering listening skills, mutual respect, and organizational communication improvement. Typically 3-6 hours in length with a maximum of 20 attendees.
• Onboarding Program New employee assimilation program providing comprehensive orientation, expectations clarification, company procedures, and coaching for career development.
• Strategic Planning Strategic coaching services to help growing companies manage growth, develop succession plans, and plan for leadership transitions.
• Self-Employment Workshop and Coaching Self-employment half-day workshop and individual coaching covering business setup, planning, resources, and entrepreneurial guidance.
• Change Management Consulting Services addressing organizational changes including acquisitions, mergers, reorganizations, and restructuring with support for affected employees.
• Workplace Behavior Consulting Professional forum facilitation addressing workplace culture issues including respect, diversity, bullying, and creating healthy work environments.
• Customer Service Workshops Customer service skills training workshop focusing on mutual respect, communication, and improving customer relationships and retention.

Quantifiable outcome

• Assisted firms in 35 states for over 25+ years
• +1 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• LHH (Lee Hecht Harrison): One of the largest career transition and talent development firms, owned by ADG. Directly comparable to Compass across outplacement, executive coaching, leadership development, and change management services for enterprise clients.
• Challenger, Gray & Christmas: Long-established outplacement and career consulting firm offering individual and group outplacement services to displaced executives and corporate clients across the U.S. Closely comparable service mix to Compass's core outplacement and career transition offerings.
• Right Management (ManpowerGroup): Global outplacement and career transition arm of ManpowerGroup, directly competing with Compass in employer-sponsored outplacement, executive coaching, and workforce solutions. Operates at much larger scale but serves the same employer buyer for the same use cases.
• Randstad RiseSmart: Tech-enabled outplacement and career transition provider combining coaching with a SaaS platform. Competes with Compass on group outplacement engagements while representing the digital delivery model that pressures Compass's traditional consultant-led approach.

Emerging players

• Express Employment Professionals: Staffing franchise with growing outplacement and career transition services. Competes for similar small-to-mid-market employer outplacement engagements as Compass, with broader geographic coverage but shallower executive coaching depth.

Broad incumbents

• Korn Ferry: Global organizational consulting firm with significant executive coaching, leadership development, and talent management practices. Overlaps with Compass on executive coaching and succession/strategic planning engagements while serving a much larger enterprise client base.
• Center for Creative Leadership (CCL): Nonprofit leadership education and coaching organization serving executives globally. Overlaps with Compass's executive coaching and leadership development offerings, but at much larger institutional scale with research-backed curricula.
• DDI (Development Dimensions International): Large-scale leadership development and talent management consultancy. Comparable to Compass's leadership training and coaching services but typically engages with Global 2000 clients through proprietary assessment frameworks rather than bespoke founder-led delivery.

Regional players

• The Employers Association: Regional HR services organization explicitly listed as a Compass client and resource partner. Provides HR consulting, training, and outplacement support primarily in the Carolinas, directly overlapping Compass's core market.

Others

• WorkDove: Performance management software partner of Compass since 2015. While not a direct competitor, it is an ecosystem participant whose platform could either expand Compass's service delivery or be paired with competitors offering similar HR consulting bundles.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/169857936365002
• LinkedInlinkedin.com/company/compass-career-management-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Compass Career Management Solutions