TROX HGI
TROX HGI is a German building automation system integrator, founded 1995, that plans and implements cross-trade automation projects (HVAC, electrical, plumbing, safety) and operates the X-CLOUD MBE cloud platform for commercial and industrial building operators.
- Company typePrivate
- Founded1995
- HeadquartersHörstel, Germany
- Headcount51–100
- GTM typeB2B
- OfferingServices
What TROX HGI does
TROX HGI GmbH is a German building automation system integrator founded in 1995 and headquartered in Hörstel, Germany, operating as a subsidiary within the TROX GROUP (which also includes TROX SE, TROX X-FANS GmbH, and DR. ERMER GmbH). The company plans and implements cross-trade building automation projects covering plant automation, room automation, security technology, and management systems across HVAC, electrical, plumbing, refrigeration, and special systems for commercial building operators and industrial facilities. Core proprietary technology includes the X-CLOUD MBE cloud-based building management platform and X-EDGE controller hardware, which together enable secure remote monitoring, alarm management, trend analysis, and facility visualization via encrypted VPN connections, paired with an axis-flexible room automation architecture that allows software-only spatial reconfiguration.
The company employs approximately 160 people and produces over 1,460 control cabinets annually for building automation systems. Revenue is generated through a mix of subscription-based service contracts — Maintenance (VDMA 24186-compliant), Hotline, X-CLOUD MBE cloud platform access, Remote Service Support, and Remote Service Monitoring — combined with project-based system integration and commissioning. The X-CLOUD MBE contract extends warranty to 5 years and serves as a prerequisite for higher-value Remote Service Support and Monitoring contracts, which can exempt operators from mandatory HVAC and ventilation inspection obligations.
TROX HGI reaches customers through direct field sales and service technicians, supported by website, email, and phone channels, with coverage centered in Germany. The company benefits from integration with the TROX GROUP parent, whose 2024 Suzhou (China) LEED Platinum-certified facility with 3 MW photovoltaic capacity signals international expansion leverage, and which voluntarily adopted CSRD/ESRS sustainability reporting ahead of the 2027 mandatory threshold.
TROX HGI firmographics
Firmographics- Name
- TROX HGI
- Legal name
- TROX HGI GmbH
- Website
- https://trox-hgi.de
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- TROX HGI is a German building automation system integrator, founded 1995, that plans and implements cross-trade automation projects (HVAC, electrical, plumbing, safety) and operates the X-CLOUD MBE cloud platform for commercial and industrial building operators.
- Ownership category
- akta.pro rank
TROX HGI industry classification
Industry- Product category
- Building Automation Services
- NAICS
- Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512), Facilities Support Services (561210), Plumbing, Heating, and Air-Conditioning Contractors (238220), Services to Buildings and Dwellings (5617), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Auto Controls For Regulating Residential & Comml Environments (3822), Services-Computer Integrated Systems Design (7373), Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Building Automation Systems (BAS/BMS) Integration & Controls (BPABAGAA)
- akta.pro secondary industries
- HVAC Controls & Optimization (Smart Thermostats, VAV, Chillers/Boilers Controls) (BPABAGAB), Smart Building Interoperability & Protocol Services (BACnet/Modbus/KNX Gateways) (BPABAGAM), Commissioning, Retro-Commissioning & Controls Tuning (BPABAGAL), Building Thermal Controls & Building Management Systems (HVAC BMS) (IMAHAKAK)
Keywords
Where TROX HGI is headquartered
LocationHeadquarters
- HQ city
- Hörstel
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
TROX HGI business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Service Contracts: Recurring service contracts including maintenance (VDMA 24186 compliant), hotline support with guaranteed response times, and optional 24/7 service availability. Contracts are sold on annual or multi-year basis with defined service levels.
- Cloud Solutions (X-CLOUD MBE): Cloud-based building management platform providing remote access to building systems, alarm management, trend visualization, and facility monitoring. Revenue from subscription-based portal access.
- Remote Service Support: Remote diagnostic and support services including hotline support, remote troubleshooting, and basic alarming capabilities. Includes hourly service allocation and optional alarm management modules.
- Building Automation Projects: Design and implementation of integrated building automation systems across plant, room, and safety technology segments. Project-based revenue from system integration and commissioning.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Maintenance Contract - Basic maintenance services |
| Subscription | Annual | Hotline Contract - Support with guaranteed response times |
| Subscription | Annual | X-CLOUD MBE Contract - Cloud platform access |
| Subscription | Annual | Remote Service Support Contract - Remote diagnostics and monitoring |
| Subscription | Annual | Remote Service Monitoring Contract - Continuous digital monitoring |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
TROX HGI product offering
Product offeringCore offering
TROX HGI plans, integrates, and services cross-trade building automation systems for technical building equipment (TGA), covering plant automation, room automation, security technology, and management systems across HVAC, electrical, plumbing, refrigeration, sanitation, and special systems. Core deliverables include the proprietary X-CLOUD MBE cloud-based building management platform and X-EDGE secure networking controller, supported by recurring service contracts for maintenance, hotline support, remote diagnostics, and continuous remote monitoring.
Product overview
TROX HGI is a system integrator specializing in building automation (Gebäudeautomation) that plans and implements projects ensuring cross-trade operation of technical building equipment (TGA). The product portfolio centers on the X-CLOUD MBE cloud-based building management platform, complemented by the X-EDGE Controller hardware device for secure system networking. Service offerings include maintenance contracts (Wartungsvertrag), hotline contracts, remote service support, and remote service monitoring contracts. Core automation services span four areas: plant automation (Anlagenautomation), room automation (Raumautomation), security technology (Sicherheitstechnik), and management systems (Managementsysteme), covering trades including heating, ventilation and air conditioning, refrigeration, sanitation, and electrical systems.
Differentiator
Problem solved
Functional benefit
Brands
- X-CLOUD MBE: Cloud-based building management software that provides management and operation facilities for all technical systems in buildings, offering maximum transparency.
- X-EDGE Controller
Quantifiable outcome
- Operators can be exempted from mandatory inspection of air conditioning and ventilation systems when using Remote Service Support and Monitoring contracts
- +2 more outcomes
Companies that use TROX HGI
Customer profileSegments2 records
Ideal customer profiles2 records
TROX HGI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
TROX HGI partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- TROX GROUPcoreTROX HGI GmbH is a subsidiary of TROX GROUP, which includes TROX SE, TROX X-FANS GmbH, and DR. ERMER GmbH. The company operates under the TROX brand, utilizing the parent company's expertise in room air conditioning, ventilation, and smoke control systems. The TROX GROUP publishes annual sustainability reports under CSRD/ESRS framework.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
TROX HGI competitors and assessment
Company assessmentBroad incumbents
- Schneider Electric (EcoStruxure): Global incumbent offering EcoStruxure Building Operation platform covering BMS, energy management, and integration. Direct competitive overlap on mid-to-large commercial real estate and multi-site portfolios.
- Siemens Smart Infrastructure: Global incumbent offering Desigo CC, navigation, and BMS portfolio covering HVAC, energy, and security. Overlaps with TROX HGI across large commercial projects but with vastly broader portfolio and scale.
- Bosch Building Technologies: European incumbent offering integrated BMS, security, and energy solutions across commercial real estate. Adjacent competitor with broader portfolio but overlapping customer base in German commercial buildings.
- ABB Building Automation: Global automation incumbent offering KNX-based building automation and BMS solutions. Adjacent competitor in European commercial and industrial buildings with broader portfolio scale.
- Honeywell Building Technologies: Global BAS incumbent with cloud platforms (Honeywell Forge), BMS, and integrated building management solutions. Competes with TROX HGI on enterprise and large commercial accounts where incumbents bundle hardware, software, and services.
- Johnson Controls: Global incumbent with Metasys BMS, OpenBlue digital platform, and integrated HVAC/fire/security offerings. Competes with TROX HGI across the European commercial building automation market.
Direct peers
- Sauter AG: Swiss-German BAS/BMS specialist with comparable focus on HVAC and room automation integration for commercial buildings. Direct peer in European building automation with similar product breadth across plant and room automation.
- Kieback&Peter GmbH & Co. KG: German-based building automation specialist offering BMS, HVAC controls, and remote management services. Closely comparable mid-sized German BAS integrator serving similar commercial and industrial customers with similar recurring service models.
- Beckhoff Automation GmbH & Co. KG: German automation specialist offering PC-based control, I/O, and building automation platforms. Comparable in providing the underlying control and integration technology stack used by BAS integrators including TROX HGI.
- WAGO Kontakttechnik GmbH & Co. KG: German automation hardware and software vendor providing controllers, I/O systems, and building automation solutions. Comparable as a provider of BAS controllers and integration technology used across building automation projects.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
TROX HGI social profiles
Digital presenceTROX HGI financial estimates
Financial estimateRevenue estimate
Valuation estimate
TROX HGI leadership team
Management profileNumber of profiles
Profiles3 records
TROX HGI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TROX HGI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TROX HGI
What does TROX HGI do?
TROX HGI plans, integrates, and services cross-trade building automation systems for technical building equipment (TGA), covering plant automation, room automation, security technology, and management systems across HVAC, electrical, plumbing, refrigeration, sanitation, and special systems. Core deliverables include the proprietary X-CLOUD MBE cloud-based building management platform and X-EDGE secure networking controller, supported by recurring service contracts for maintenance, hotline support, remote diagnostics, and continuous remote monitoring.
Is TROX HGI a public or private company?
TROX HGI is a private company. It is classified as corporate owned and is currently operating.
When was TROX HGI founded?
TROX HGI was founded in 1995. It employs 51 to 100 people.
Where is TROX HGI based?
TROX HGI is headquartered in Hörstel, Germany, in the Europe region.
How does TROX HGI make money?
Four revenue lines are on record. Service Contracts are the primary driver. The others are cloud Solutions (X-CLOUD MBE), remote Service Support and building Automation Projects.
Who are TROX HGI's main competitors?
Broad incumbents on record are Schneider Electric (EcoStruxure), Siemens Smart Infrastructure, Bosch Building Technologies, ABB Building Automation, Honeywell Building Technologies and Johnson Controls. Direct peers are Sauter AG, Kieback&Peter GmbH & Co. KG, Beckhoff Automation GmbH & Co. KG and WAGO Kontakttechnik GmbH & Co. KG.
Does TROX HGI have an API?
No public API is recorded for TROX HGI.
What industry is TROX HGI in?
TROX HGI's product category is Building Automation Services. Its primary akta.pro industry code is BPABAGAA, Building Automation Systems (BAS/BMS) Integration & Controls, with a secondary code of BPABAGAB, HVAC Controls & Optimization (Smart Thermostats, VAV, Chillers/Boilers Controls). Its NAICS code is 334512 and its SIC code is 3822.