MyCiTi
- Company typePrivate
- Founded2010
- HeadquartersCape Town, South Africa
- Headcount11–50
- GTM typeB2C
- OfferingServices
MyCiTi firmographics
Firmographics- Name
- MyCiTi
- Legal name
- City of Cape Town
- Website
- https://myciti.org.za
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
MyCiTi industry classification
Industry- Product category
- Public Bus Rapid Transit
- NAICS
- Bus and Other Motor Vehicle Transit Systems (485113), Transit and Ground Passenger Transportation (485), Special Needs Transportation (485991)
- SIC
- Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)
- akta.pro primary industry
- On-Demand Multimodal Services (Microtransit, DRT, Demand-Responsive Shuttles) (THADALAF)
- akta.pro secondary industries
- Integrated Ticketing & Fare Management (Capping, Passes, Validators) (THADALAC), Shared-Route Dial-a-Ride (Multi-Stop DRT) (THAIAHAI)
Keywords
Where MyCiTi is headquartered
LocationHeadquarters
- HQ city
- Cape Town
- HQ country
- South Africa
- HQ region
- Africa
Offices1 record
Markets served
MyCiTi business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Distance-based Fares: Revenue generated through Mover packages where passengers pay based on distance traveled, grouped into distance bands from 0-5km up to 60km+. Peak and off-peak pricing encourages travel outside rush hours.
- Multi-Day Passes: Unlimited travel packages including 1-day (R130), 3-day (R290), 7-day (R420), and Monthly Pass (R1500) available at station kiosks
- Government Funding: National and City of Cape Town government funding supports infrastructure expansion including Phase 2A. National investment has topped R10 billion to date with R7 billion earmarked for next phase.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Distance-based Mover fares ranging from R15-52.50 depending on distance and time of travel |
| Subscription | Monthly | Unlimited travel passes: 1-day R130, 3-day R290, 7-day R420, Monthly R1500 |
| One time/ perpetual license | Pay-as-you-go | Card cost: R40 for new myconnect card, R30 for replacement |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
MyCiTi product offering
Product offeringCore offering
MyCiTi is a Bus Rapid Transit (BRT) public transport system serving Cape Town, providing scheduled, high-quality bus services across 48+ routes on dedicated bus lanes with closed station infrastructure. Passengers access the service through a myconnect smartcard loaded with Mover distance-based fare packages, multi-day passes, or monthly subscriptions, with tap-in/tap-out validation. The offering is supplemented by a mobile app for journey planning and live bus tracking, an integrated Dial-a-Ride service for disabled passengers, and curated tourism content including the Heritage Tour and Going Places interactive map.
Product overview
MyCiTi is Cape Town's Integrated Rapid Transit (IRT) bus system, a public transport service operated by the City of Cape Town. The core offering is the myconnect card-based fare system, supplemented by Mover pay-as-you-go packages, Multi-Day Packages (Day Passes and Monthly Passes), and real-time services accessed via the MyCiTi mobile app. The system serves over 50 routes across the greater Cape Town area and is undergoing major expansion through Phase 2A. Supporting features include the Heritage Tour, Going Places interactive explorer, Dial-a-Ride accessibility service, real-time 'Where's My Bus?' tracking, and an online Fare Calculator. The system integrates with Absa ATMs for card loading and connects with other transport modes including Metrorail, minibus-taxis, and Golden Arrow Bus Services.
Differentiator
Problem solved
Functional benefit
Products and services
- myconnect Card A prepaid smartcard required for all MyCiTi passengers, used to load Mover pay-as-you-go packages or multi-day passes. Cards can be purchased at station kiosks, participating retailers, and cash-accepting Absa ATMs, and topped up online or in person.
- Mover Pay As You Go A distance-based fare product where passengers load Mover points onto their myconnect card and pay per trip based on distance bands from 0-5km up to 60km+, with Peak and Saver (off-peak) pricing applied. Free transfers between routes are included within 45 minutes.
- Multi-Day Packages (Day Passes and Monthly Pass) Subscription-style packages offering unlimited travel on any MyCiTi route for 1-day (R130), 3-day (R290), 7-day (R420), or a Monthly Pass (R1000) valid from activation. Available from station kiosks and online.
- MyCiTi Mobile App Free official mobile app for iOS and Android providing journey planning, real-time bus arrival information, service alerts, interactive route maps, and information on card top-up locations for MyCiTi passengers.
- Dial-a-Ride A dedicated kerb-to-kerb transport service for passengers with disabilities unable to access mainstream MyCiTi services, integrated with the broader BRT network and serving 350 regular users plus 2,270 ad hoc passengers.
- Going Places Interactive Explorer An interactive content feature on the MyCiTi website showcasing points of interest, attractions, shopping destinations, restaurants, beaches, and cultural sites accessible via MyCiTi routes, targeting visitors and tourists.
- MyCiTi Heritage Tour A curated self-guided tour route highlighting Cape Town's diverse heritage sites accessible via MyCiTi, including the Slave Lodge, District Six Museum, Robben Island, Bo-Kaap Museum, and Castle of Good Hope.
Quantifiable outcome
- 90%+ on-time bus performance
- +2 more outcomes
Companies that use MyCiTi
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
MyCiTi technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
MyCiTi partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- VolvocoreVolvo is supplying 38 BZRLE battery-electric buses for MyCiTi's fleet transition to electric public transport. The first prototype arrived in Cape Town in July 2026 for pilot testing, with full operational deployment expected July 2027. The partnership supports Cape Town's environmental sustainability goals.
- University of Cape TowncoreThe University of Cape Town is conducting research in collaboration with MyCiTi on the electric bus pilot, evaluating battery performance, energy consumption, and route compatibility across various Cape Town conditions including steep inclines, heavy traffic, and longer distances.
- Dial-a-RideminorDial-a-Ride is a dedicated kerb-to-kerb service for people with disabilities integrated with MyCiTi, transporting 350 regular users and 2,270 ad hoc passengers who cannot access mainstream public transport.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
MyCiTi competitors and assessment
Company assessmentBroad incumbents
- PRASA Metrorail: South Africa's national commuter rail operator, integrated with MyCiTi at four Cape Town stations. Comparable urban passenger transport mandate at greater geographic scale but rail-based.
- Golden Arrow Bus Services: Cape Town's incumbent scheduled bus operator, integrated with MyCiTi at the Strand Street terminus. Comparable commuter bus services but operates without dedicated BRT infrastructure.
Regional players
- TransJakarta: Jakarta's BRT system, the longest in the world, with dedicated corridors and integrated fare. Highly comparable BRT operating model and fare-card approach outside South Africa.
- Bogotá TransMilenio: Bogotá's iconic BRT system with closed stations, dedicated lanes, and smart-card fare collection. Global reference BRT comparable in operational design and fare-system architecture.
- Lagos Bus Rapid Transit (LAMATA): Lagos State-managed BRT corridors with dedicated lanes and stations. Comparable African municipal BRT with similar fare-box and government-funding model.
- Dar es Salaam Rapid Transit (DART): Tanzania's first BRT system in Dar es Salaam operated by a government agency with phased corridor expansion. Comparable African emerging-market BRT with similar municipal governance structure.
Direct peers
- Go George: George Municipality's Integrated Public Transport Network in the Western Cape. Smaller-scale but directly comparable South African municipal BRT/IPTN operating model.
- Tshwane Rapid Transit (A Re Yeng): City of Tshwane's BRT system in Pretoria, also launched for the 2010 FIFA World Cup with similar trunk-and-feeder architecture and integrated stations. Direct municipal BRT peer with comparable funding model.
- Rea Vaya: Johannesburg Development Agency's Bus Rapid Transit system with dedicated lanes, stations, and a card-based fare system. Directly comparable BRT operating model serving South Africa's largest metro under municipal ownership.
Others
- Bombardier/Volvo Buses: OEM supplier of the BZRLE electric buses being piloted in MyCiTi's fleet. Comparable as the technology partner enabling MyCiTi's electrification roadmap rather than a service competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
MyCiTi social profiles
Digital presenceMyCiTi financial estimates
Financial estimateRevenue estimate
Valuation estimate
MyCiTi leadership team
Management profileNumber of profiles
MyCiTi funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MyCiTi M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MyCiTi
What does MyCiTi do?
MyCiTi is a Bus Rapid Transit (BRT) public transport system serving Cape Town, providing scheduled, high-quality bus services across 48+ routes on dedicated bus lanes with closed station infrastructure. Passengers access the service through a myconnect smartcard loaded with Mover distance-based fare packages, multi-day passes, or monthly subscriptions, with tap-in/tap-out validation. The offering is supplemented by a mobile app for journey planning and live bus tracking, an integrated Dial-a-Ride service for disabled passengers, and curated tourism content including the Heritage Tour and Going Places interactive map.
Is MyCiTi a public or private company?
MyCiTi is a private company. It is classified as state government owned and is currently operating.
When was MyCiTi founded?
MyCiTi was founded in 2010. It employs 11 to 50 people.
Where is MyCiTi based?
MyCiTi is headquartered in Cape Town, South Africa, in the Africa region.
How does MyCiTi make money?
Three revenue lines are on record. Distance-based Fares are the primary driver. The others are multi-Day Passes and government Funding.
Who are MyCiTi's main competitors?
Broad incumbents on record are PRASA Metrorail and Golden Arrow Bus Services. Regional players are TransJakarta, Bogotá TransMilenio, Lagos Bus Rapid Transit (LAMATA) and Dar es Salaam Rapid Transit (DART). Direct peers are Go George, Tshwane Rapid Transit (A Re Yeng) and Rea Vaya. Bombardier/Volvo Buses is listed as an others.
Does MyCiTi have an API?
No public API is recorded for MyCiTi.
What industry is MyCiTi in?
MyCiTi's product category is Public Bus Rapid Transit. Its primary akta.pro industry code is THADALAF, On-Demand Multimodal Services (Microtransit, DRT, Demand-Responsive Shuttles), with a secondary code of THADALAC, Integrated Ticketing & Fare Management (Capping, Passes, Validators). Its NAICS code is 485113 and its SIC code is 4100.