What New Life Community Services does

New Life Community Services (NLCS) is a Singapore-registered faith-based non-profit social service agency, founded in 2000 by Covenant Evangelical Free Church and headquartered at Woods Square Tower 2, 6 Woodlands Square. It serves beneficiaries regardless of race or religion across the full age spectrum — children (2 months to 12 years), youth (11-21), families, and seniors — through a portfolio of programmes grouped under six sub-brands: New Life Preschool Services, New Life Student Care, Children Programmes (Steady Readers literacy, Steady Readers Plus numeracy, Kids Champ Club, P.A.N.D.A. Champs), New Life Youth Services via Fajar and Woodlands Youth Hubs, New Life Silvercare active-ageing services, and New Life Casework & Counselling. Following the 1 April 2024 transfer of nine YWCA Preschool centres into its newly created subsidiary New Life Preschool Services Ltd (NLPS), NLCS operates a network of 12 SPARK-accredited preschools, 3 student care centres, 2 youth hubs, and an Active Ageing Centre, with approximately 90% of transferring YWCA staff retained.

The organization's underlying technology stack is intentionally minimal: it relies on standard social-service management and case-management systems, supported by a public-facing website (newlife.org.sg), sub-brand microsites (newlifepreschool.sg, newlifestudentcare.org.sg), and active social-media channels on Facebook, Instagram, YouTube, and LinkedIn. Distribution is exclusively physical and direct-to-consumer through fixed centres and partner schools (Sembawang Primary, Fengshan, Fajar Hub, Tampines, Woodlands Hub, Teck Whye, Admiralty), with no app, API, or proprietary platform identified. Certifications include ISO certification referenced on its site footer, PDPA compliance, and ECDA SPARK accreditation for its original preschool centres.

NLCS operates a multi-revenue-stream non-profit model: (i) donations and fundraising (PayNow, interbank transfer, credit card via Give.Asia and Giving.sg, cheque, GIRO, with a 2.5x tax deduction for qualifying donors), anchored by annual Charity Golf (raised $279,042 in 2025, $300,000 2026 target) and a Charity Run; (ii) recurring service fees from childcare and student care centres; and (iii) government subsidies and grants as an ECDA Partner Operator Scheme (POP) provider and NCSS-aligned Social Service Agency. The organization is governed by an independent Board of Directors and Leadership Team, with Steve Kon as Executive Director and Ivy Chin as Executive Director of the NLPS subsidiary; other named leaders include Joserine Lim (Assistant Director, Communications and Partnerships) and Lim Kok Khen (Data Protection Officer). Notable corporate and foundation partners include DBS, OCBC, UOB, Far East Organization, Fairprice Foundation, Tan Chin Tuan Foundation, Vitol Foundation, and the Community Foundation of Singapore, alongside internship partnerships with ITE College West, NUS, Ngee Ann Polytechnic, and Republic Polytechnic.

Name

New Life Community Services

Legal name

New Life Community Services

Website

https://newlife.org.sg

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

New Life Community Services is a Singapore faith-based non-profit social service agency, founded in 2000, operating 12 preschools, 3 student care centres, 2 youth hubs, and Silvercare programmes to serve children, youth, families, and seniors through donations, government subsidies, and service fees.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Faith-Based Childcare Centers (EDACAAAN), Family Resource Centers & Wraparound Support Services (EDACALAH), Family & Parenting Support Services (BPAGAEAC)

Keywords

• Social service agency
• Childcare education services
• Student care programmes
• Youth mentorship services
• Active ageing programmes

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations and Fundraising: New Life Community Services operates as a charitable non-profit organization relying primarily on donations from individuals, corporations, and charitable events. Donation methods include PayNow, interbank transfer, credit card via Give.Asia and Giving.sg, cheque, and GIRO. The organization holds annual fundraising events including Charity Golf and Charity Run. Donors are entitled to 2.5x tax deduction on donations.
2. Service Fees (Childcare and Student Care): Fees collected from childcare centres, student care services, and various programmes. These fees contribute to operational costs of early childhood education and student care services.
3. Government Subsidies and Grants: As a Partner Operator Scheme (POP) operator under ECDA and a Social Service Agency, NLCS receives government subsidies and grants to support service delivery.

Pricing tiers

Distribution channels3 records

Marketing channels8 records

Core offering

New Life Community Services is a faith-based non-profit social service agency that delivers a continuum of community programmes in Singapore spanning early childhood education (12 childcare centres), student care (3 centres), children's literacy and character programmes, youth mentorship through two Youth Hubs, Silvercare active-ageing services for seniors, and casework & counselling. Services are delivered directly at physical centres and through school partnerships, funded by donations, programme fees, government subsidies, and corporate partnerships.

Product overview

New Life Community Services is a faith-based non-profit social service agency operating a portfolio of community services rather than a unified tech product. The organization offers early childhood education through New Life Preschool Services (12 islandwide childcare centres) and student care services (3 centres), complemented by children programmes including Steady Readers, Kids Champ Club, and P.A.N.D.A. Champs. Additional services include Youth Services through two Youth Hubs, Silvercare for seniors, and Casework & Counselling support. The organization was established by Covenant Evangelical Free Church in 2000 and expanded significantly in 2024 by taking over 9 YWCA Preschool centres under its subsidiary New Life Preschool Services.

Differentiator

Problem solved

Functional benefit

Brands

• New Life Preschool: Early childhood education services for children aged 2 months to 6 years, operating multiple SPARK-accredited childcare centres across Singapore.
• New Life Student Care
• New Life Youth Services
• New Life Silvercare
• New Life Casework & Counselling
• Steady Readers

Products and services

• New Life Preschool Services Full-day early childhood education and childcare for children aged 2 months to 6 years, operated under the Early Childhood Development Agency's (ECDA) Partner Operator Scheme (POP). Serves working parents and families across Singapore.
• New Life Student Care Before-and-after school care for primary school children aged 7-12, providing homework supervision, academic guidance, character development, and structured programmes. Three centres operate in Bukit Panjang, Teck Whye, and Woodlands.
• Steady Readers Programme School-based literacy intervention programme for children from K2 to P4 who read below academic level, focusing on phonics, comprehension, and social-emotional development through one-on-one mentoring with trained volunteers.
• Steady Readers Plus (SR+) Numeracy intervention programme for children from K2 to P4, pairing two children with similar math competencies with a mentor to improve numeracy skills and social-emotional health.
• Kids Champ Club Character development programme using experiential activities and volunteer-mentor relationships to impart good character values, build positive self-esteem, and help children discover their potentials. Saturday sessions held at Fajar Youth Hub and Woods Square locations.
• P.A.N.D.A. Champs Character-based holiday programme built around five values (Perseverance, Acts of Love, Encouragement, Discipline, Accepting Differences) for P1 to P4 students during June and November/December school holidays. Priced at $10 per child.
• Youth Services Youth mentorship and engagement services for individuals aged 11-21, providing school-based mentoring, hub activities, and programmes designed to develop resilience and empower youth to initiate positive change in their communities.
• Silvercare Active ageing programmes and services for seniors, including community engagement, befriending, home visits, community band activities, and the Active Ageing Centre (Care) @ Jelapang, helping seniors live purposeful and connected lives.
• Casework & Counselling Social work support services providing one-on-one counselling, groupwork sessions, and financial assistance to individuals and families in need within the community.

Quantifiable outcome

• Served thousands of individuals from different religions and races since founding

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core and minor.

• YWCA Preschool Ltd (YPL)coreStrategic or Co-development Partner · 1 April 2024Strategic transfer of YWCA's preschool operations to New Life Community Services. Effective 1 April 2024, YWCA transferred its 9 preschool centres to New Life Preschool Services Ltd (NLPS), a subsidiary of NLCS. Approximately 90% of YPL staff joined NLPS to ensure continuity. This transfer allowed pooling of resources and greater economies of scale.
• Covenant Evangelical Free ChurchcoreStrategic or Co-development PartnerFounding organization that established New Life Community Services in 2000. NLCS is the faith-based non-profit social service arm of the church, sharing the same Christian values and ethos of serving the community regardless of race or religion.
• Early Childhood Development Agency (ECDA)coreStrategic or Co-development PartnerGovernment regulatory body overseeing early childhood development in Singapore. NLCS operates under ECDA's Partner Operator Scheme (POP) and must comply with licensing requirements including CCTV installation.
• National Council of Social Service (NCSS)coreStrategic or Co-development PartnerNational coordinating body for social service agencies in Singapore. NLCS aligns with NCSS guidelines for programme delivery and operations.
• DBS Bank LimitedminorOthersCorporate partner supporting NLCS through donations and corporate social responsibility initiatives.
• OCBC BankminorOthersCorporate partner and banking services provider. OCBC Bank Account: 581-473-667-001 for donations.
• United Overseas Bank LimitedminorOthersCorporate partner supporting NLCS through donations and corporate social responsibility initiatives.
• Far East OrganizationminorOthersCorporate partner supporting NLCS through donations and corporate social responsibility initiatives.
• ITE College WestminorOthersEducational institution partner providing internship and volunteer opportunities.
• National University of SingaporeminorOthersEducational institution partner providing internship and volunteer opportunities.
• Ngee Ann PolytechnicminorOthersEducational institution partner providing internship and volunteer opportunities.
• Republic PolytechnicminorOthersEducational institution partner providing internship and volunteer opportunities.
• Fairprice FoundationminorOthersCorporate donor supporting NLCS through foundation grants and donations.
• Tan Chin Tuan FoundationminorOthersFoundation donor supporting NLCS through grants and donations.
• Vitol FoundationminorOthersFoundation donor supporting NLCS through grants and donations.
• Community Foundation of SingaporeminorOthersFoundation donor supporting NLCS through grants and donations.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• TOUCH Community Services: Multi-service social service agency in Singapore delivering integrated programmes across children, youth, families, and seniors. Directly comparable to NLCS in service breadth, faith/community-rooted ethos, and Singapore-wide footprint.
• AMKFSC Community Services: Singapore social service agency providing integrated programmes across children, youth, families, and seniors with a counselling and casework core. Directly comparable to NLCS in service continuum and community-based delivery.
• Singapore Children's Society: Established Singapore charity delivering child protection, youth development, and family services. Comparable to NLCS in community-based social service model, though with a narrower child/youth focus.
• Methodist Welfare Services: Faith-based social service organisation in Singapore offering childcare, eldercare, disability, and family services. Closely comparable to NLCS in faith-rooted multi-service structure and ECDA-licensed preschool operations.
• Chinese Family Services Centre: Singapore social service agency delivering family support, counselling, and community programmes with ECDA-licensed childcare. Comparable to NLCS in family-focused service model and integrated programme stack.
• Thye Hua Kwan Moral Society: Singapore social service agency offering childcare, student care, eldercare, and family services. Directly comparable to NLCS in multi-segment service breadth and community-based operating structure.
• Boys' Town: Singapore charity providing residential and community services for children and youth at risk. Comparable to NLCS in faith-rooted social service ethos and youth-mentorship programme design.
• Pertapis: Faith-based social service organisation in Singapore offering childcare, family services, and elderly care. Closely comparable to NLCS in faith-rooted multi-service structure and integrated community programme portfolio.
• Fei Yue Community Services: Singapore-based multi-service social service agency offering children, youth, family, and elderly programmes. Closely comparable to NLCS in integrated service platform and community-based operating model.

Broad incumbents

• PAP Community Foundation: Large community foundation in Singapore operating the Sparkletots preschool network and broader community programmes. Comparable in ECDA-licensed preschool operations but significantly larger scale and broader portfolio than NLCS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCzaZX-ihwXajO6d6Tj6awXQ
• Facebookfacebook.com/newlifesg
• LinkedInlinkedin.com/company/new-life-community-services-singapore-
• Instagraminstagram.com/newlifecommunityservices

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Life Community Services